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How To Get The Most Out Of Your Recruiter

As a recruiter I’ve had some great relationships with candidates over the years. I view these relationships like partnerships and an ideal partnership is one where communication is natural and transparent.  Some partnerships have worked better than others, and I’ve seen some common denominators in the ones that work (and the ones that don’t). Let me preface this with one thing:  We want to help you get the job.   However, we are working with specific guidelines and role requirements. Sometimes that means we have to give feedback to you and let you know that you’re not qualified or you’re not exactly what our client is looking for.  When I give this kind of feedback it is because we are trying to help you streamline your efforts towards processes that you will nail, and ultimately get you a job that you’re happy with. If you’re looking for your next job and would like to collaborate with a recruiter, my biggest tip would be that in order to get the most out of you recruiter you should: BE HONEST About your salary expectations Salary can be a taboo subject. As your recruiter we need to know what salary you would be happy with because our clients have a budget that they need to stick to. By being open about what your current earnings are, and what you’d like to earn in your next role, we can make sure you don’t get an offer which is ultimately too low for you. Be 100% honest about your ambitions and current levels, and we will advocate for you all the way. About your current role and responsibilities When we chat, I’ll often ask a lot of questions and try to get a lot of detail. Speaking to a recruiter can feel like an interview, but we’re not trying to trip you up. We’re trying to find out what you’re doing right now – all of it. Not because your next job is going to be the same, but because we need to find out how transferrable what you’re doing right now is to our client and if you’re able to take on a new set of skills.  We also use this conversation to assess your communication skills, and if you’re unable to explain what your current role involves then we can work together on your interviewing technique. About other processes that you’re in Sometimes when I ask candidates about their other processes they feel uncomfortable. If you’re working with another recruiter or if you’ve already applied directly to one of my clients, that’s okay but I need to know so I can: Find out if you have impending offers that my clients should know about. Understand which roles you’ve been targeting and thus which types of businesses you naturally felt inclined to pursue (maybe I have similar roles at similar companies). Help you with time management and ensure you can prepare accordingly.  Avoid accidentally meddling in an existing process that you’re already in through a speculative conversation. 
About reasons you’re looking for opportunities Tell your recruiter why you’re on the market, so that we can make sure you’re not on the market again for the same reason in six months. That means you need to be honest about why you’re leaving! How else can I make sure that we’re alleviating your current frustrations? For example: Hate your manager? That’s too bad! What management style would you prefer? Do you want to learn a new skill? Let me find out which of my clients can help you. Looking for a more senior role? Which responsibilities would you like to have  Passionate about getting into driverless cars? I won’t tell you about my retail roles! Just curious? Absolutely fine – but that means we need to discuss the root of your curiosity in more detail so that we don’t talk about every job from here to the moon. The list goes on but the more detail I have, the more efficient I can be in selecting the right role based on your motivations. About your interview experience I’m not looking for one-liners when I ask about your most recent interview. I want to know how you're feeling, what you learnt, and more. Did the interview leave something to be desired? OK, how can I help you get your hands on it? If you already know you don’t want this job, that’s absolutely fine. But it would be great to know why so we can avoid similar situations.  Maybe you feel like you underwhelmed the interviewer and that you should have answered something differently? I can be your messenger after the fact, so you have another chance to get your message across. Ultimately, recruiters are here to support you through a stressful process. We want to make your search easier by being your agent. To make sure we are able to represent you to the best of our ability, we need a great candidate/recruiter relationship, a relationship that is honest and transparent.  As I mentioned at earlier, ultimately, we just want you to find the right role for you. If you’re looking for a role and would like to partner with a recruiter, take a look at our latest opportunities or get in touch. 

Sabine Odfjell

16. January 2019

Five Strategies To Modernise Your Workplace And Create A Smart Office

By Laura Gayle, BusinessWomanGuide.org Smart technology is rapidly reshaping society. From cloud storage and mobile access to the internet of things and artificial intelligence, what was once regarded as science fiction is steadily becoming reality. In response, many employers are finding ways to modernize their workplaces by creating smart offices — not because it looks cool or is the trendy thing to do, but because they've discovered that doing so provides several tangible benefits. New devices, apps, and AI-driven tools can not only make your office smarter, they also can position you for better marketing and sales efforts and provide competitive advantages in your industry. Additionally, creating a smart office offers both employees and customers a seamless experience and can attract talented millennial workers. Since millennials naturally adapt to tech innovations, they can assist in this transition to bring your company to the next level. Here are five strategies to modernise your workplace with smart tech. 1. Use cloud-based storage Cloud-based storage offers both convenience and efficiency. Many among today's workforce probably don't even realise there was a time when offices were full of filing cabinets and computer equipment. Now that mobile access has been fully integrated into nearly all workplaces, much of the bulky equipment that previously took up space is disappearing. Filing cabinets? Paper files? Things of the past. Workers today don't typically spend hours every week filing stacks of papers because most documents are digitised and stored in the cloud. Other cloud-based technologies, such as remote workplaces and managed print services, are replacing old ways of conducting business. Cloud technology has been a significant game-changer for the office environment. Not only are files and documents stored on the cloud, but also businesses are using cloud-based platforms as a part of their services or customer experiences. Think about how much “software as a service” (a model in which software is licensed and accessed remotely instead of being downloaded on a user’s computer) has become a standardised part of doing business. This is all thanks to cloud technology. As time moves forward, expect it to continue making a significant impact on the modern workplace and customer experience. 2. Invest in voice-activated devices Various well-known gadgets found in "smart” homes or apartments are now making strides in the office setting, too. For example, voice-activated products such as Siri, Echo, Alexa, and Nest are commonly found in the workplace, adding functionality by offering a seamless user experience. Employees speak and the equipment automatically does what is asked — no more fiddling with equipment and trying to get things up and running manually. Voice-activated tech also allows workers to multitask and get things done faster, such as: Coordinating and syncing calendars Sending data requests Ordering supplies Reporting problems to the appropriate departments Streamlining IT requests These are just a handful of the many tasks voice-activated tech can perform. Businesses have steadily begun to include these types of products to make conference rooms even smarter. While this concept isn't mainstream in the office quite yet, it's not hard to image it becoming the norm within the next few years as this tech fully matures. Companies focused on modernising their workplaces are jumping on the proverbial bandwagon to get a leg up on the competition. These companies will be well ahead of the game when such tech initiatives do eventually become standard in the office. 3. Use tech to put offices in the comfort zone As modern offices evolve into open-space floor plans, they've become more informal and far more flexible. With that concept in mind, offices today are more focused on comfort — a stark contrast to the drab cubicle environments of yesteryear. Shifting to the open-design work environment has been a challenge for many; however, businesses are finding ways to make this transition easier through smarter tech. Solutions they are integrating into their spaces include: Hue lighting Virtual reality meeting rooms 360-degree video conferencing Keyless entry Smart tools not only appeal to workers because of their convenience and "coolness" factor; they also serve the practical purposes of enhancing comfort, personalising the remote experience, and even preventing repetitive stress injuries. 4. Integrate tech innovations to enhance the customer experience Businesses are investing in smart technology, and customers are reaping the benefits. As companies streamline their operations and customer service processes, customers are widely experiencing the convenience and simplicity associated with smart tech. Here are some features they currently enjoy: Chatbots for instant two-way communication AI-based customer learning opportunitiesPersonalised insights and recommendations Automation and custom ordering  Cloud storage of customer information and preference history Many industries are relying on artificial intelligence to improve their services. Businesses that do not offer this level of tech to customers will soon find themselves unable to meet heightened consumer expectations. 5. Use AI to gain a competitive advantage Perhaps you don't want to go as far as microchipping your employees (yes, this is also a growing trend) or issuing them Segways, but there are a lot of other relatively new gadgets and AI-driven tools that can boost the "smartness" of your business — not to mention, amp up your competitive advantage. For instance, you can use AI to track the habits and patterns of your customer base while they spend time on your website and determine where they are in their "customer journey" with your brand. Armed with this information, you can customise their web experience, along with your communications to them.  This personalisation can go a long way in your marketing efforts. After all, 80 percent of consumers say they are "more likely" to do business with a company that is able to give them a personalised experience. It's also important to know that research indicates customers want way more than basic personalisation. Using smart tech can easily help you bring things up to the next level. Smart tech adds significant value to the modern office in many ways. It's unwise to purchase tech because it's trendy, but when integrated with purpose and vision, many company decision-makers find this investment offers significant benefits and, in the end, pays off nicely. Harnham are the global leaders in Data & Analytics recruitment. Take a look at our latest roles or get in touch with one of our expert consultants to learn more.  

Guest Blog

09. January 2019

2018 Top Five Data & Analytics News Stories

2018 has seen Big Data & Analytics come to the forefront on the public’s attention like never before. A series of scandals, new laws, and technological developments have opened up fresh conversations about who has access to our data, and what privacy really means in the 21st Century.  In a year with a lot of news, it’s no surprise that some of the biggest stories have had a major impact on the Data & Analytics marketplace. As 2018 comes to a close, we’ve pulled together five of the biggest stories that have not only had a huge impact this year, but will continue to have repercussions in 2019 and beyond.  #5. Apple Become the World’s First $1 Trillion Company At the beginning of August, Apple became the first company to be valued at $1 Trillion. A result of the launch of their premium iPhone X, they beat rivals Microsoft, Amazon and Alphabet to the milestone. Initial fears that the death of Steve Jobs in 2011 would stall the company’s growth proved to be unfounded, highlighting that product and brand still play the largest role in consumer loyalty.  This achievement has raised the bar for what a tech company can achieve, and expect to see numerous others attempting to reach this level over the next decade. For an idea of what they’ll have to achieve, however, take a look at the New York Times’ visualisation of what a $1 Trillion value really means.  #4. Google Walk Out Over Women’s Rights Following the #MeToo movement coming to precedence in 2017, businesses are now being properly scrutinised for their treatment of women. From the gender pay gap, to cases of sexual harassment, people are demanding transparency and accountability. Within Data & Analytics, the protests at Google were the leading example.  Allegations surrounding the company’s handling of claims of sexual misconduct led to staff around the world walking out. Looking for several key changes, in particular the end of forced arbitration, employees highlighted Google’s key mission statement of ‘Don’t Be Evil’.  Diversity and equality will continue to take centre stage in the years to come, with smaller businesses likely to face similar amounts of scrutiny. We’ll be releasing our report on the state of Diversity in Data & Analytics in early 2019, so come back soon to get your copy.   #3. The Crypto Crash Having peaked at $19,783.06 in December ’17, 2018 saw Bitcoin, and numerous other cryptocurrencies, finally crash. Whilst this had been predicted for a while, it looks as though it may take some time for any of the currencies to gather any new momentum and regain stability.  Tough new restrictions in China, one of the biggest countries for crypto, as well as ICO Ad bans on Twitter, Facebook and Instagram will limit the number of new and returning buyers. Furthermore, initial moves into the mainstream, such as Barclay’s crypto trading project, appear to have stalled. In contrast to the past few years, the future of crypto is no longer looking so bright.  #2. GDPR Comes Into Play Anyone who works with any form of data couldn’t miss the introduction of GDPR, as it became enforced in April this year. A complete rewrite of the rules for data protection, we’re only beginning to see its true impact, as the first UK enforcement finally arrives.  Many industries are already feeling a more specific impact, however. In particular, those working in Ad Tech have found the new regulations to be frustratingly limiting to their capabilities. Despite these issues, this is far from the end of GDPR, as both the US and India look to introduce similar regulations in the not-too-distant future.  #1. THE CAMBRIDGE ANALYTICA SCANDAL The biggest Data & Analytics story of the year is, undoubtedly, the Cambridge Analytica scandal. A watershed moment in the public’s perception of how their data is used, concern grew from privacy issues to potential large-scale election rigging. The resulting chaos has seen an immense amount of pressure on Facebook and, in particular, Mark Zuckerberg, who has been called in front of numerous governments. Whilst the outcomes don’t appear to have ultimately been too dire for Facebook as a business, the consequences of the scandal will continue to be felt for a long time to come.  Data breaches now regularly make headline news and the way we scrutinise how companies use our data is forever changed.  If you’re looking to make a big impact in 2019 and beyond, we may have a role for you. Check out our latest roles or get in touch with one of our specialist consultants. 

Joshua Carter

20. December 2018

Easier, Smarter, Better: What Does The 2019 Data Landscape Look Like?

Data & Analytics have played a larger role in 2018 than ever before. A key talking-point, this year saw the Cambridge Analytica scandal, resulting in increased pressure on the biggest names in tech. With Mark Zuckerberg being summoned before various governments worldwide to answer privacy and security concerns, it’s unlikely that we’re going to stop talking about the impact of Big Data any time soon.  Fortunately, 2018 also appears to have been a turning point. Whilst we’ve seen a greater number of threats from Data, we’ve embraced the technology it supports more than ever before. As a result of this, 2019 is looking brighter than ever for the Data & Analytics landscape.  Easier Access to Data As businesses start to look at keeping their data closer to home, access has become more important than ever. Edge Computing has dramatically increased in popularity, and it doesn’t look like we’re going to see it slow down any time soon. BI Intelligence are estimating that, by the end of 2019, there will be 5.6 billion business-owned devices that access data in this way.  A result of the speed at which technology is advancing, Edge Computing is also seen as a more secure and private way to hold data. Whilst it was initially feared that the ‘Edge Will Eat the Cloud’, we’ve actually seen both perform strongly enough to stand on their own two feet. Far more than just being a stepping stone as we move away from Data Centres, we’ve seen Edge Computing play a role in everything from the Internet of Things, to everyday fuel efficiency. And, in 2019, we can expect it to play an even bigger role, as platforms emerge that will combine edge, multi-cloud and hybrid technologies. Smarter Tech Than Ever Before Whilst we all know that next year will introduce us to smarter technologies, they’re a few places where we can already some 2019 standouts. Natural Language Processing (NLP) has leapt forward over the past year and will continue its acceleration in 2019. Advances in Machine Learning (ML) will see BI tools feel the biggest benefit from this. In particular, the ability to ask programs questions around Data Visualisations and improve our insights will play a huge role.  Off the back of this, we’re likely to see Automated ML play a huge role. Falling between cognitive APIs and custom ML platforms, Auto ML will offer analysts the flexibility to deal with complex issues without having to go through the typical ML training process.  AI and ML will also revolutionise the DevOps world as 2019 sees AIOps become mainstream. This multi-layered technology will automate and streamline significant amounts of IT operations as the speed, and demand, of data continues to increase, but accountability remains the same.  Becoming a Better Society with Data Unsurprisingly, GDPR has had a huge impact on the Data & Analytics landscape in 2018. And, with the USA and India looking to embrace similar regulations in the new year, we’ll continue to feel the repercussions of this in 2019.  Companies are now no longer being assessed on the black and white of the legality of their practices, but how ethically they use the data they have access to. As a result of issues that have arisen over the past few years, how social media giants handle their data is now a leading discussion point during every major election. Whilst Facebook are already taking some steps to address this, expect to see the pressure on them and their contemporaries continue to increase in 2019.  It’s not only major networks that are having to adapt either. The number of leading businesses who now have their own data code of ethics has dramatically increased in the past few years and shows no signs of slowing. Plus, new technologies mean new risks and new principles. For example, as Facial Recognition technology becomes more and more prevalent, public concerns will lead to both fresh regulations but also increased responsibilities for firms.  However, it’s not all rules and regulations. The rise in the amount of Data we have has led to a rise in the possibility to utilise it for social good. Enterprises like Orange and The Hutch Data Commonwealth are looking at how we can share data and insights to achieve common goals and make the world a better place. Despite an increase in risks, 2019 is also offering a plethora of opportunities to use data for good.  If you’re looking to embrace the new and take on a fresh challenge in 2019, we can help. Take a look at our latest roles or get in touch with one of our expert consultants to find out more. 

Sophie ten Berge

11. December 2018