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Senior CRM Performance Manager
Leicester
£60000 - £80000
+ Digital Analytics
PermanentLeicester, Leicestershire
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Senior CRM Performance Manager
Location: Hybrid – 2 days/week in Leicester
Salary: Up to £80,000 + 5% bonus
The Company
A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals.
The Role
This is a strategic and hands-on CRM role leading the performance arm of the lifecycle CRM function. You’ll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you’ll have ownership over CRM-led growth and engagement initiatives.
Key Responsibilities
- Own CRM performance reporting, KPIs, and tactical campaign impact for lifecycle initiatives.
- Represent CRM at key commercial and trading meetings, aligning offer-led CRM comms with wider business goals.
- Develop and iterate a test-and-learn framework across lifecycle and trading comms to optimise engagement and conversion.
- Use behavioural, product, and commercial data to improve segmentation and personalisation.
- Plan, execute and measure CRM campaigns (email, push) across multiple product lines and customer cohorts.
- Lead and mentor a team of 3 CRM Executives and Analysts.
- Partner with analytics and data engineering teams to ensure campaign measurement is robust and scalable.
- Continuously improve lifecycle campaign performance – focusing on offer engagement, CTR, and ROI.
Skills & Experience
Essential:
- Strong experience in CRM/lifecycle marketing roles, ideally within fast-paced consumer or membership-based businesses.
- Proven track record of improving CRM campaign performance across email and push channels.
- Comfortable owning reporting, insight, and test design – strong Excel/Google Sheets skills essential.
- Excellent stakeholder management and ability to influence cross-functional teams.
- Experience in line management or mentoring CRM team members.
- Strong understanding of customer segmentation, engagement metrics, and campaign planning.
Desirable:
- Hands-on experience with CRM platforms such as Braze, Salesforce, or Iterable.
- Familiarity with HTML or Liquid templating for email customisation.
- Exposure to subscription-based or loyalty programme environments.
- Prior experience working closely with data/analytics teams on CRM measurement.
Interview Process
- 1st Stage: Introductory screen with Talent (Background & Motivation)
- 2nd Stage: Technical / Experience-Based Interview with Hiring Manager
- Final Stage: Task Presentation & Stakeholder Q&A
How to Apply
Send your CV to Mohammed Buhariwala at Harnham using the apply link on this page or reach out directly to discuss the role in more detail.
Keywords
CRM, Lifecycle Marketing, Customer Retention, Email Campaigns, Push Notifications, CRM Strategy, Trading Campaigns, Stakeholder Engagement, Marketing Automation, Braze, Segmentation, Loyalty, Retention, CRM Analytics, Hybrid, Leicester.
To Apply for this Job Click Here

Senior Adobe Enablement Lead
London
£70000 - £80000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
Senior Adobe Enablement Lead
Up to £80,000
Hybrid – London
A great opportunity to join a leading web analytics consultancy as a Senior Adobe Enablement Lead
THE COMPANY
This company is looking for a Senior Enablement Lead to join their specialist Adobe team to lead on Adobe Analytics implementations for clients, with the aim of maximising client value return on data and technology.
THE ROLE
Ensure all client requirements are understood and met, defining requirements
Manage the delivery of tasks for clients including building implementation & deployment plans and managing the implementation process of Adobe Analytics
Management of client relationships
Supporting digital strategies for clients
YOUR SKILLS AND EXPERIENCE
Highly experienced in Adobe Analytics implementations
Experienced in managing client relationships
Excellent communication and time management skills
THE BENEFITS
Up to £78,000
Flexible hybrid working pattern
Opportunity to grow and develop your career
HOW TO APPLY
Please register your interest by sending your CV to Jordan Victor via the Apply link on this page.
To Apply for this Job Click Here

Digital Marketing Manager – FS/Lending
Nottingham
£50000 - £65000
+ Digital Analytics
PermanentNottingham, Nottinghamshire
To Apply for this Job Click Here
Digital Marketing Manager – FS / Lending Focus
Nottingham (remote, 1x/month travel – expensed)
£50,000 – £65,000 (could go higher for the right person)
⏱️ Urgent Hire – 1 Week Turnaround
No sponsorship
We’re hiring for a growing digital lender backed by a major international investor – currently scaling their UK presence. With rapid growth plans and a full digital rebuild underway, they need a Digital Marketing Manager to own their performance marketing and CRM activity.
Reporting into the Head of Data & Analytics, you’ll be the go-to for Google Ads optimisation, CRM campaign delivery, A/B testing, SEO, and channel performance insight. You’ll also be a key voice in shaping the UK’s digital strategy alongside senior stakeholders – including investors.
✅ 5+ years in digital marketing
✅ Must have lending or banking experience (not insurance)
✅ Comfortable with FCA marketing guidelines (will be screened for this)
✅ Strong hands-on PPC experience, CRM/email/SMS campaigns
✅ Google Analytics (GA4), performance reporting
✅ Some mentoring/leadership exposure a big plus
Why join?
-
Newly funded scale-up environment with serious growth plans
-
Direct influence on strategy and spend
-
More breadth and visibility than in larger FS environments
-
Flexible working with minimal office requirement
-
Involved in a full website revamp
CVs (with coversheet) to Rosie – interviews starting ASAP. Don’t miss this one!
To Apply for this Job Click Here

Customer Digital Analyst
London
£35000 - £45000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
Job Title: Customer Digital Analyst
Location: WFH 3x a week (Office for remaining 2 days)
Salary: £45k + £3k on-target bonus
No sponsorship available
Company Overview:
Join one of the largest global health & beauty retailers, with a strong presence in both Asia and Europe. The company operates a vast network of stores across multiple markets and is home to several well-known subsidiary brands.
Role Overview:
The Customer Digital Analyst role will focus on providing insights to drive the online customer journey, using your expertise in Google Analytics (GA4). Reporting directly to the Customer Digital Analytics Lead, you will work within a dynamic team that supports various business units across the company. This position requires an individual with a commercial mindset, strong technical skills in analytics tools, and the ability to deliver actionable insights to multiple stakeholders.
Key Responsibilities:
- Analyze the onsite customer journey and provide insights into website performance, sales, and transactions.
- Leverage GA4 for auditing, implementation, and reporting, becoming the go-to expert for the tool.
- Produce data visualizations using tools such as Power BI, Tableau, or Looker.
- Conduct A/B testing and offer recommendations to optimize digital experiences.
- Engage confidently with stakeholders, presenting findings and making strategic recommendations.
- Stay updated with trends in eCommerce and retail, understanding the dynamics of different markets and customer segments.
Essential Skills & Experience:
- GA4 Expertise: Strong experience in auditing, implementing, and analyzing GA4 data.
- Data Visualization: Proficient with tools like Power BI, Tableau, or Looker.
- A/B Testing: Knowledge of or experience with A/B testing and providing actionable insights.
- Stakeholder Engagement: Proven ability to engage with stakeholders, presenting insights and recommendations clearly.
- Curiosity & Commercial Mindset: Demonstrated curiosity about eCommerce, with a focus on business growth.
Desirable Skills & Experience:
- Experience working with retail or eCommerce industries.
- Familiarity with app analytics and digital channels.
- Technical experience in GA4, Data Visualisation and A/B testing
The Benefits:
- Up to £45,000 + benefits
- Hybrid
- London
How to Apply:
If interested in the role please send your CV to Jordan Victor via the Apply Link below
To Apply for this Job Click Here

Senior Digital Product Analyst
London
£55000 - £65000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
SENIOR DIGITAL PRODUCT ANALYST
£55,000 – £65,000
LONDON – 4X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a fast-growing analytics team within a leading retail group that owns a diverse portfolio of high-street and digital brands. The business has been rapidly expanding and investing in its data capabilities over the past 18 months. This role sits within the Product Analytics pillar of the team and focuses on measuring and optimising product performance across the group’s extensive brand portfolio. You’ll report to the Analytics Lead and work closely with stakeholders across the business to drive insight-led decision making.
THE ROLE
This company is looking for a Digital Product Analyst to join and help measure and optimise digital product performance. The ideal candidate will have strong experience in digital journey analysis, on-site tracking metrics, and tools like SQL/BigQuery and GA4 (or Adobe Analytics). This role requires hands-on product/on-site analytics experience, familiarity with A/B testing, and the ability to collaborate with the GTM implementation team. They’ve recently migrated to GCP, with the platform fully set up and operational. You will have 2 junior team members reporting into you.
SKILLS + EXPERIENCE
- Google Analytics 4 (open to Adobe Analytics profiles)
- SQL/BigQuery
- Web/Digital/Product Analytics experience – onsite customer journey analysis focus and metrics is key
- Ability to collaborate with the Digital Implementation team (Google Tag Manager)
- Exposure to AB testing
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Digital Product Analyst
London
£40000 - £50000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL PRODUCT ANALYST
£40,000 – £50,000
LONDON – 4X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a fast-growing analytics team within a leading retail group that owns a diverse portfolio of high-street and digital brands. The business has been rapidly expanding and investing in its data capabilities over the past 18 months. This role sits within the Product Analytics pillar of the team and focuses on measuring and optimising product performance across the group’s extensive brand portfolio. You’ll report to the Analytics Lead and work closely with stakeholders across the business to drive insight-led decision making.
THE ROLE
This company is looking for a Digital Product Analyst to join and help measure and optimise digital product performance. The ideal candidate will have strong experience in digital journey analysis, on-site tracking metrics, and tools like SQL/BigQuery and GA4 (or Adobe Analytics). This role requires hands-on product/on-site analytics experience, familiarity with A/B testing, and the ability to collaborate with the GTM implementation team. They’ve recently migrated to GCP, with the platform fully set up and operational.
SKILLS + EXPERIENCE
- Google Analytics 4 (open to Adobe Analytics profiles)
- SQL/BigQuery
- Web/Digital/Product Analytics experience – onsite customer journey analysis focus and metrics is key
- Ability to collaborate with the Digital Implementation team (Google Tag Manager)
- Exposure to AB testing
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Senior Digital Implementation Engineer
London
£65000 - £75000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
SENIOR DIGITAL ANALYTICS ENGINEER
£65,000 – £75,000
LONDON – 3X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
A leading British media organisation is home to some of the UK’s most recognised and influential news brands, spanning national newspapers, television, radio, and digital platforms. Its portfolio includes respected broadsheets known for in-depth journalism and political coverage, popular tabloids with a focus on entertainment and sport, and a growing television network delivering news and current affairs programming. The company also operates prominent radio stations and innovative digital services, offering a dynamic and fast-paced environment for media professionals.
THE ROLE
This company is looking for a skilled digital analytics specialist to lead the design and implementation of complex tracking solutions across web and mobile platforms. This role involves managing two junior team members, developing technical specifications for data layers, configuring tracking setups using Tag Management Systems, and ensuring accurate deployment and documentation. The ideal candidate will have advanced JavaScript experience, deep expertise in tag implementation (Tealium, GTM, or Adobe), and strong proficiency in data schemas, tracking pixels, and marketing technologies.
SKILLS + EXPERIENCE
- Expertise in Google Tag Manager, Tealium or Adobe Launch
- Advanced JavaScript skills – ideally writing JavaScript for a customised solution or product without Gen AI
- Strong stakeholder engagement
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Digital Specialist
London
£40000 - £50000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL/WEB SPECIALIST
£40,000 – £50,000
LONDON – HYBRID 4 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
The company owns a leading global group of premium private schools, known for its dynamic growth and commitment to excellence. With a strong presence across multiple countries, the group combines the development of new schools with the acquisition and integration of high-performing institutions. This creates a fast-paced, ambitious environment ideal for digital professionals looking to contribute to a world-class education network.
THE ROLE
The client has unified its school websites onto a single Drupal-based platform and is now entering a phase of optimisation and innovation. They’re looking for a Digital Specialist with a strong technical and analytical mindset to lead the platform’s ongoing evolution. This hands-on role blends web product ownership with expertise in CRO, SEO, UX, and AI automation, driving a user-focused, high-performance digital experience. It’s a strategic position suited to someone who thrives on data, experimentation, and delivering measurable results.
SKILLS + EXPERIENCE
- Proven experience managing large-scale web platforms (Drupal preferred)
- Strong technical capability and a data-first mindset
- Skilled in CRO testing and web performance analytics
- Deep understanding of SEO fundamentals and user behaviour
- Excellent communication skills – particularly in written English
- Experienced managing small teams and collaborating across functions
- Comfortable in a fast-paced, lean environment
- Experience with AI tools or automation is a bonus
- Outcome-driven, with the ability to translate insights into actions
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation
To Apply for this Job Click Here

Analytics Director
London
£75000 - £85000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
ANALYTICS DIRECTOR
£75,000 – £85,000
LONDON – 2X A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This mid-size Performance Marketing agency has global offices and works directly with some major clients in a range of sectors.
THE ROLE
This company is seeking a dynamic, all-rounder analytics leader who can blend strategy with hands-on execution. This role involves leading the data and analytics practice, collaborating with cross-functional teams to drive insights, and supporting clients in their data-driven decision-making. You’ll have a significant impact on both client strategy and internal capabilities, ensuring that the business stays ahead of industry trends. You will have 2 team members reporting into you.
SKILLS + EXPERIENCE
- Strong background in data science, measurement and attribution modelling
- Tech stack: Google Analytics (GA4), BigQuery/SQL, Google Tag Manager, Adobe Analytics, Salesforce
- Experience working closely with clients to define and implement data strategies
- Knowledge of MarTech tools and their integration into business strategies
- Ability to lead and inspire a growing data practice, ensuring it evolves with client needs
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Digital Analyst
London
£35000 - £45000
+ Digital Analytics
PermanentLondon
To Apply for this Job Click Here
DIGITAL ANALYST
£35,000 – £45,000
LONDON – 3 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This health and beauty retailer is rapidly growing and is expanding in the Customer Digital Analytics team! This role is for someone roughly a year into their career, looking to become a Digital Ecommerce expert and learn from a really strong Digital team.
THE ROLE
You’ll analyse the onsite customer journey, provide key insights to the wider business, and identify new growth opportunities. Your role will involve tracking performance, segmenting customer audiences, and reporting on product categories, sales, and transactions. You’ll become a GA4 specialist, you’ll ensure accurate data tracking and deliver meaningful insights to drive business decisions.
SKILLS + EXPERIENCE
- Google Analytics 4 commercial experience
- ~1 year experience looking at web analytics metrics. This is for someone at the start in their career looking for the next step
- Strong stakeholder engagement, confident, having provided insights and recommendations
- Curious and commercial mindset
- Passion for Ecommerce/Digital analytics space
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation
To Apply for this Job Click Here

Tagging Implementation Specialist – Ensighten
City of London
£300 - £400
+ Digital Analytics
ContractCity of London, London
To Apply for this Job Click Here
Tagging Implementation Specialist
£300-£400 per day (Outside IR35)
Fully remote
3 Month Engagement
Role and Responsibilities:
-
Lead the transition away from Ensighten: Provide support during the initial phase of moving off the Ensighten platform, including planning, coordination, and communication, before handing over to the internal team.
-
Assess and advise on cookie policy approaches: Engage with candidates and stakeholders to understand, evaluate, and recommend best practices around cookie usage and compliance.
-
Extensive hands-on experience with tag management systems: Strong practical experience across multiple platforms is essential, particularly Ensighten and Segment (CDP).
-
Desirable: familiarity with Droople and financial services or insurance: Experience with Droople or within financial services and insurance sectors would be advantageous.
-
Client-facing skills: Confident in communicating with clients, understanding their needs, and ensuring a smooth transition process.
Requirements:
-
Proven experience leading transitions away from Ensighten, with the ability to manage the early stages of migration before handing over to internal teams.
-
Strong understanding of cookie policies, with the ability to assess current practices and provide recommendations in line with compliance and user experience best practices.
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Extensive hands-on experience with tag management and CDP tools, particularly Ensighten and Segment.
-
Experience with Droople is desirable, as is a background in financial services or the insurance sector.
-
Excellent client-facing skills, with the ability to clearly communicate technical information and manage stakeholder expectations throughout the transition process.
To Apply for this Job Click Here

Marketing Analytics Lead
£75000 - £85000
+ Digital Analytics
PermanentEngland
To Apply for this Job Click Here
Marketing Analytics Lead
Fully Remote in the UK
£75,000-£85,000
THE COMPANY
A fast-growing online marketplace, recently valued at $100M, is seeking a Marketing Analytics Lead to lead their marketing analytics function and drive the optimisation of cross-channel campaigns. You will be the go-to person within the business for all things marketing analytics, offering you great autonomy to shape the role in your vision and help to grow and develop the function moving forwards
THE ROLE
As the Marketing Analytics Lead, you’ll be responsible for all channel analysis & optimisation. If you’re a looking for a role where you’ll be the go-to person for all things marketing analytics related within a fast-growing organisation, this is the role for you! You will manage a team of 2 from the get-go with plans to expand this further in the near future
YOUR SKILLS AND EXPERIENCE
- Strong experience in the marketing analytics space
THE BENEFITS
- £75,000-£85,000 (dependent on experience)
HOW TO APPLY
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
To Apply for this Job Click Here

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