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ANALYTICS MANAGER
£65,000 + 10% BONUS
HYBRID – LONDON (3 DAYS A WEEK)

Please note: this company is unable to offer sponsorship for this role. You must be based in the UK and have the right to work.

THE COMPANY

This global live entertainment business operates nearly 50 iconic venues across the UK, US, and Europe – from historic West End theatres to Broadway and Berlin. With a huge customer base and millions of ticket sales annually, they’re building out a high-impact analytics function to drive smarter marketing, better customer experiences, and stronger business outcomes.

The culture is grown-up, fast-moving, and collaborative. You’ll be joining a team that’s expanding rapidly to meet global demand, with direct exposure to decision-makers and meaningful scope to shape the analytics strategy in the UK.

THE ROLE

This is a key leadership role in the UK analytics function, managing three direct reports across data science, BI and analysis. While you won’t be deep in the code every day, you’ll be deeply embedded in both the business and the data – prioritising workstreams, guiding delivery, and supporting the team as they scale.

You’ll partner closely with marketing, CRM and performance teams, translating business needs into clear data projects and helping shape how marketing impact is measured globally. You’ll also collaborate with the US analytics team and newly appointed Head of Analytics to align strategy across regions; with your focus squarely on the UK.

Projects will centre around email and app marketing, with a big focus on MMM, recommender systems, and customer modelling. MMM will be the priority for the next 12 months.

DAY TO DAY

• Lead UK analytics team (BI Developer, Data Analyst, Data Scientist)

• Oversee team priorities, coaching, and delivery standards

• Translate business questions into technical project scopes

• Champion analytics best practices across teams

• Support marketing teams with data-driven decision-making

• Collaborate with global analytics leads on shared initiatives

• Oversee and contribute to marketing measurement projects

• Focus areas: MMM, recommender systems, lift testing, propensity modelling

• Rough split: ~75% leadership / 25% strategic hands-on guidance

SKILLS + EXPERIENCE

Must haves:

• Strong background in marketing or performance analytics

• Experience leading or managing analytics teams

• Stakeholder management and communication skills

• Familiarity with MMM, customer modelling, and related techniques

• SQL, Python or R proficiency

Nice to have:

• Experience in live entertainment, ticketing, or consumer-focused businesses

• Familiarity with CDPs or marketing automation platforms

• Passion for theatre, live events, or the arts

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Digital & eCommerce Manager
Tamworth
£40,000-£45,000

THE COMPANY

A well-known UK leisure brand is seeking an experienced Digital & eCommerce Manager to lead online sales growth and digital strategy! With a unique offering, this is a brand with a loyal customer base and huge potential for digital expansion; you’ll be joining a close-knit marketing team with big ambitions to elevate the brand’s online presence and drive revenue through innovative, data-led campaigns!

THE ROLE

As the eCommerce & Digital Manager, you’ll take ownership of the brand’s entire eCommerce function and digital marketing activity; this is a hands-on role, blending commercial decision-making with creative execution, and will suit someone who thrives in a fast-paced, customer-focused environment

Key Responsibilities:

• Manage day-to-day e-commerce operations including product listings, inventory, pricing, and promotions
• Lead and execute digital marketing strategies across PPC, SEO, paid social, and email marketing
• Oversee and optimise paid media across Google Ads, Meta, TikTok, and other platforms
• Monitor KPIs such as attendance, revenue, ROI, and average basket value
• Deliver conversion rate optimisation (CRO) initiatives to improve online performance
• Implement dynamic pricing strategies to maximise sales and attendance
• Analyse website and campaign performance, producing actionable insights
• Stay up to date with digital trends and competitor activity
• Work closely with internal stakeholders and external agencies

YOUR SKILLS AND EXPERIENCE

• Good experience in the digital / eCommerce space
• Hands-on expertise with PPC, SEO, and major ad platforms (Google Ads, Meta, TikTok)
• Clear and confident communicator, comfortable liaising with stakeholders at all levels

THE BENEFITS

• £40,000-£45,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

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Head of PPC
Leeds – Hybrid (2 Day a Week in Office)
£50,000-£60,000

Are you a Paid Search expert ready to take the lead on high-budget, high-impact campaigns? This is a fantastic opportunity to join a leading digital agency as their new Head of PPC, managing a talented team and delivering outstanding results for top-tier clients!

THE COMPANY
This forward-thinking digital agency is known for its award-winning work and collaborative culture; with big-name clients and a strong presence in the paid media space, they pride themselves on staying ahead of the curve in PPC innovation

THE ROLE

As Head of PPC, you’ll:

• Take ownership of the agency’s PPC roadmap, ensuring best-in-class delivery and innovation
• Manage a small team, mentoring and developing their skills
• Work across major paid search accounts (c. 90% PPC, 10% paid social)
• Lead on strategy, forecasting, and client roadmaps for big-budget, high-complexity campaigns
• Be client-facing around 50% of the time, delivering insights and building strong relationships
• Collaborate closely with the Head of Paid Media and other senior stakeholders

YOUR SKILLS & EXPERIENCE

• Proven experience managing large-scale PPC campaigns with significant budgets
• Excellent communication skills and client-facing confidence

THE BENEFITS

• £50,000-£60,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

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Head of PPC
Location: Leeds (2 days per week in office)
Salary: Up to £55,000 (up to £60,000 for exceptional candidates)

The Company
We’re partnered with a leading digital marketing agency that manages high-value, complex client accounts across multiple sectors. With a strong reputation for delivering best-in-class paid media campaigns, they work with major brands handling budgets from £100k to £300k per month. This is a key hire to lead their PPC capability and act as the central hub of knowledge within the paid media team.

The Role
This role replaces an experienced senior team member and will take ownership of 1-2 tier 1 client accounts, overseeing strategy, delivery, and optimisation of PPC campaigns. Around half of your time will be client-facing, while also providing leadership and guidance to a small team. You’ll ensure PPC best practice is embedded across the agency, manage significant budgets, and maintain strong client relationships.

Key Responsibilities

• Lead strategy and execution for tier 1 PPC accounts with budgets of £100k-£300k per month.

• Be the go-to PPC expert, providing guidance to colleagues and clients.

• Line manage one Paid Media Manager, with indirect oversight of a Paid Media Executive.

• Act as the main point of contact for clients, delivering performance updates and strategic recommendations.

• Oversee campaign planning, testing, and optimisation to drive measurable results.

• Ensure delivery against client KPIs and budget targets.

• Stay ahead of PPC trends, tools, and best practices, sharing knowledge across the team.

• Collaborate with other channel leads to ensure an integrated paid media strategy.

Skills & Experience

• Minimum 7 years’ hands-on PPC experience, ideally from a senior PPC or Paid Media Manager role.

• Proven track record managing large monthly budgets (£100k-£300k).

• Strong stakeholder and client management skills.

• Experience leading, coaching, or mentoring team members.

• Deep understanding of PPC platforms, bid strategies, and optimisation techniques.

• Analytical mindset with the ability to interpret data and turn it into actionable insights.

• Comfortable presenting to senior stakeholders and clients.

Benefits

• Salary up to £55,000 (up to £60,000 for exceptional candidates)

• 2 days per week in Leeds office

• Opportunity to lead high-profile client accounts

• Exposure to large budgets and complex paid media strategies

• Join a collaborative and ambitious team with strong career progression opportunities

How to Apply
Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords
PPC Manager, Head of PPC, Paid Media, Paid Search, Google Ads, Microsoft Ads, PPC Strategy, Digital Marketing, Stakeholder Management, Client Services, UK Jobs, Paid Media Manager, PPC Specialist

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Research Manager / Junior Associate Director – Healthcare Market Research

Location: Remote
Salary:Research Manager: £45,000-£52,000 | Junior Associate Director: £55,000-£60,000
Working Pattern: Fully remote (access to Regus space available); quarterly team meetups.

Company Overview

Our client is a boutique, full-service healthcare market research agency, established in 1998, with offices and presence across five European markets. Following a change of ownership in mid-2024 and the appointment of a new UK-based Managing Director, the business is undergoing an exciting phase of transformation. Specialising in quantitative and qualitative research across pharmaceutical and biotech sectors, the agency’s unique selling point is its in-house physician panel, enabling deep industry insights. Clients range from small to mid-sized pharma companies to global leaders.

Team Info & Structure

• Total headcount: 11 people
  * 5 in research; remainder across fieldwork, admin, and business development
  * UK and Germany-based team members
  * Mix of senior and mid-level researchers
  * Recent hires have brought fresh energy, focusing on evolving the offering and scaling growth

The Role

This is a hands-on role for either a Research Manager or Junior Associate Director, depending on experience. You will lead and manage international and domestic projects with a strong emphasis on quantitative research. Some qualitative exposure is expected, with scope to expand further.

Key Responsibilities

• Run global and German market studies, including tracking, segmentation, demand, and conjoint research
  * Support proposal writing and contribute to pitches
  * Manage projects from design to delivery, with director-level oversight when needed
  * Conduct work across therapy areas such as oncology, haematology, and autoimmune conditions
  * Integrate qualitative elements into quantitative projects where relevant

Projects

• 80% quantitative focus (tracking, segmentation, conjoint, demand studies)
  * Qualitative elements are generally small-scale or supplemental
  * Mix of global, cross-market, and domestic projects (particularly in Germany)
  * Research themes aligned to commercial strategy, product development, and market entry

Why Join?

• Join a highly agile and collaborative team during a key transformation period
  * Opportunity to shape the business’s research offering and influence strategy
  * Rare access to an in-house physician panel
  * High exposure to decision-making and business development
  * Clear career development pathway with scope to innovate processes
  * Added advantage for speakers of European languages, especially German

Interview Process

1. Introductory meeting with a senior team member (Research Lead or Managing Director)
   2. Second-stage interview with a task/presentation
   3. Final conversation with another team member (if required)

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Senior Data Analyst

Location: Remote-first (occasional London or Dundee travel for monthly team meet-ups)

Salary: Up to £60,000

The Company We’re partnered with a leading UK media group that is undergoing an ambitious digital transformation. With a diverse portfolio across entertainment, publishing, and technology, they are pivoting from traditional print to a modern, data-driven media landscape. Their brands include household names across editorial, genealogy, and lifestyle sectors, and their Insights & Analytics team sits at the heart of this evolution.

The Role This is a Senior Data Analyst role within the central Insights & Analytics team, ideal for someone who wants to work across varied product squads, delivering high-impact analysis to support subscription growth, editorial optimisation, and environmental partnerships. Reporting into the Head of Data Science, you’ll collaborate with Analysts and Data Scientists to help shape data strategy across digital platforms.

Key Responsibilities

Work cross-functionally with product, editorial, and strategy teams to deliver actionable insights.

Use SQL and Python to analyse user behaviour, subscriptions, and engagement across digital platforms.

Support ongoing digital acceleration projects, including the transformation of a flagship lifestyle publication.

Contribute to high-profile initiatives such as sustainability-focused collaborations with government and private sector stakeholders.

Model data from cloud-based environments (Snowflake, DBT) and build dashboards using Looker.

Present insights clearly to senior stakeholders and executives, influencing product and business decisions.

Help shape analytics processes and support the squad-based operating model.

Skills & Experience Essential:

3+ years experience in a Data Analyst or similar role.

Strong SQL skills; experience working in cloud-based data environments (e.g. Snowflake).

Experience with Python for data analysis.

Strong communication and presentation skills; comfortable with senior stakeholder engagement.

Track record of delivering end-to-end data projects in digital environments.

Desirable:

Experience with DBT, Looker, or other BI tools.

Background in media, digital subscriptions, or editorial analytics.

Familiarity with audience segmentation, content performance tracking, or product experimentation.

Interest in climate/sustainability or civic engagement projects.

Benefits

Up to £60,000 base salary

Fully remote with monthly in-person collaboration (London or Dundee)

Collaborative team culture with cross-functional squads

Opportunity to work on high-impact digital and social change initiatives

Supportive, forward-thinking leadership in a company investing in data maturity

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords Senior Data Analyst, SQL, Python, Looker, DBT, Digital Subscriptions, Stakeholder Engagement, Media Analytics, Remote Jobs, Cloud Data, Snowflake, Editorial Analytics, Sustainability Data

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Digital Product Analyst

Location: Central London (4 days per week in-office)

Salary: Up to £50,000

The Company We’re working with a well-established, high-growth retail group that continues to expand its brand portfolio across the UK and internationally. As part of a company-wide transformation, they’ve been heavily investing in digital and analytics over the past 18 months. Their goal is to embed product performance insights at the heart of decision-making across ecommerce and digital journeys.

The Role This is a newly created Digital Product Analyst position sitting within the Product Analytics team. You’ll play a critical role in measuring and optimising digital journeys and product performance across multiple retail brands. The position offers strong exposure to senior stakeholders and the opportunity to influence how customers experience and convert on-site.

Key Responsibilities

• Analyse on-site behaviour, digital funnels, and conversion journeys to uncover opportunities for optimisation.

• Own digital performance reporting and dashboards for key ecommerce journeys.

• Collaborate closely with Product Managers, UX Designers, and Developers to recommend data-led improvements.

• Conduct deep-dives into customer journey friction points, drop-off rates, and feature adoption.

• Support experimentation and A/B testing strategy with relevant tracking and performance measurement.

• Translate data into clear, actionable insights and present to cross-functional teams.

• Work with implementation teams to ensure accurate tracking across web and app.

Skills & Experience Essential:

• 1-2 years experience in a digital, product, or web analytics role.

• Proficient in GA4 and/or Adobe Analytics.

• Solid understanding of digital metrics (sessions, bounce rate, conversion rate, funnel drop-offs, etc).

• Commercial SQL experience (BigQuery preferred).

• Strong communicator with ability to explain insights to non-technical teams.

• Curious, proactive mindset with a passion for digital customer journeys.

Desirable:

• Retail or ecommerce experience.

• Exposure to Google Tag Manager or Adobe Launch.

• Familiarity with CRO, UX research, or product experimentation.

• Experience working with Looker Studio or similar BI tools.

Benefits

• Up to £50,000 base salary

• 4 days/week in-office at Oxford Circus HQ (Mon & Fri required)

• Opportunity to influence how digital journeys are optimised across household-name brands

• Part of a rapidly growing analytics team with strong leadership support

• Employee benefits including gym access, brand discounts, and wellness initiatives

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords Digital Product Analyst, Product Analytics, Web Analytics, GA4, Adobe Analytics, Customer Journey, SQL, Ecommerce, Conversion Rate, Digital Experience, Retail Analytics, London Jobs

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CRM Manager

Location: Sheffield (Hybrid, 2-3 days per week)

Salary: Up to £55,000

The Company We’re partnered with a fast-growing fintech scale-up focused on making essential services more accessible through innovative payment solutions. Operating across the UK and Europe, they’re transforming how consumers manage unexpected costs. As they expand, they’re investing in CRM to drive customer retention and engagement.

The Role This is a standalone CRM Manager position suited to an ambitious Senior CRM Executive ready to step up. You’ll be the most senior CRM hire in the business, owning and building out lifecycle marketing activity across both B2C and B2B audiences. The role reports into senior leadership and offers significant autonomy and visibility from day one.

Key Responsibilities

• Develop and own CRM strategy and execution across email, SMS, push, and in-app.

• Build and optimise automated customer journeys using Braze and Hubspot.

• Plan and execute lifecycle campaigns to drive customer retention and increase LTV.

• Collaborate with stakeholders across Marketing, Product, and Data.

• Lead A/B testing, reporting, and optimisation of CRM activity.

• Identify and implement segmentation strategies for personalised communications.

• Represent CRM across the business, influencing product and marketing decisions.

Skills & Experience Essential:

• 2-3 years experience in CRM or lifecycle marketing.

• Strong understanding of marketing automation, CRM KPIs, segmentation, and A/B testing.

• Hands-on experience with CRM tools such as Braze and/or Hubspot.

• Background in B2C marketing; B2B experience a plus.

• Confident working cross-functionally with commercial and technical teams.

• Comfortable in a fast-paced scale-up environment.

Desirable:

• Experience working as the sole CRM professional or in a small CRM team.

• Exposure to customer journey mapping and performance analysis.

• Interest in fintech, automotive, or consumer tech sectors.

Benefits

• Up to £55,000 base salary

• Hybrid working (2-3 days/week in Sheffield office)

• Opportunity to own CRM strategy and build from scratch

• Fast-growing scale-up with real ownership and visibility

• Collaborative and ambitious team culture

How to Apply Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords CRM Manager, Lifecycle Marketing, Marketing Automation, Braze, Hubspot, Retention, Customer Journey, Email Marketing, B2C Marketing, Fintech, Sheffield Jobs, CRM Strategy

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Insight Manager – Customer & Market Insight
Location: Solihull (2 days per week in office)
Salary: Up to £55,000 + 1% performance bonus (recent payouts £1,700-£3,000)

The Company
We’re partnered with a well-established UK financial services provider that’s investing heavily in customer-centric strategy. The business has a strong reputation for sustainability, specialist services, and long-term growth. It’s an exciting time to join as they shift towards a more insight-led approach to marketing and proposition development.

The Role
This newly created position sits within the Group Marketing function and reports into the Head of Insight. You’ll play a key role in developing a consistent and commercial understanding of the business’s customer base, to support brand, digital, and proposition teams. This is a strategic, insight-led role focused on driving customer-first decision making across the organisation.
Key Responsibilities
* – Build a comprehensive understanding of customer behaviours, needs, and segments.
* – Prioritise insight work based on commercial value and strategic goals.
* – Design and commission qualitative and quantitative research projects.
* – Identify knowledge gaps in customer data and generate actionable insight.
* – Develop personas, customer journeys, and insight-led narratives.
* – Deliver findings through engaging formats – presentations, decks, short videos, etc.
* – Maintain competitor and market intelligence.
* – Manage research agency relationships and insight project delivery.
* – Work cross-functionally with analytics, brand, content, product, and media teams.

Skills & Experience
* – Strong grasp of consumer behaviour and segmentation techniques.
* – Experience commissioning and running qualitative and quantitative research.
* – Familiarity with tools like Excel for basic data analysis and trend tracking.
* – Strong communication and stakeholder management skills.
* – Ability to align insight with commercial and strategic goals.
* – Client-side experience preferred; financial services background a bonus but not essential.

Benefits
* – £55,000 base salary
* – 1% annual profit-sharing bonus (recently paid £1,700-£3,000)
* – 2 days per week in Solihull office (flexible, usually Tues/Weds)
* – Opportunity to shape a newly created role
* – High visibility across brand, digital, and marketing functions
* – Autonomy and support to build insight capability from the ground up

How to Apply
Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords
Insight Manager, Customer Insight, Market Research, Consumer Behaviour, Segmentation, Qualitative Research, Quantitative Research, Behavioural Economics, Stakeholder Engagement, Customer Strategy, UK Jobs, Research Agency, Customer Experience

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