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CRM Lead / CRM Manager
Location: Sheffield (Hybrid, 3 days per week onsite)
Salary: Up to £75,000 (DOE)

The Company
An innovative consumer-facing business is seeking a CRM Lead / CRM Manager to join their high-growth team. Backed by a strong digital-first approach and a mission to elevate the customer journey, this role offers the opportunity to own and execute CRM strategy across both B2B and B2C functions.

The Role
As CRM Lead, you will take end-to-end ownership of campaign strategy and execution, using data-led insights to drive engagement, retention, and customer value. Reporting into the Head of Growth, this role blends hands-on CRM execution with strategic development and stakeholder collaboration.

Key Responsibilities

Strategy & Ownership

• Own the end-to-end CRM strategy for B2B and B2C audiences

• Develop lifecycle marketing campaigns to improve engagement and loyalty

• Test new ideas to gamify customer experience and drive retention

Campaign Execution

• Execute automated and campaigns across multiple channels (email, push, in-app)

• Use CRM tools (e.g., Braze preferred, but not essential) to build, launch, and analyse campaigns

• Create and manage customer journeys, trigger flows, and personalisation logic

Analytics & Optimisation

• Monitor and report on CRM performance, campaign impact, and customer segmentation

• Apply A/B testing and continuous improvement to campaign performance

• Use HTML or Java (basic knowledge required) to support technical aspects of builds

Stakeholder Management

• Work cross-functionally with product, marketing, and tech to align CRM with business goals

• Liaise with internal teams to gather insights and inform campaign direction

Team Environment

• Fast-paced and performance-driven, requiring adaptability and entrepreneurial thinking

• Culture of accountability and cross-functional collaboration

Skills & Experience

Essential:

• 3+ years in a CRM or lifecycle marketing role

• Proven track record building and executing CRM campaigns

• Strong data-savvy mindset with performance-oriented thinking

• Exposure to HTML or Java coding for CRM execution

• Experience working across B2B and B2C customer bases

• Comfortable working at pace in a dynamic environment

Desirable:

• Experience using Braze or similar CRM automation tools

• Background in digital consumer products, growth, or SaaS

• Experience mentoring or managing others in a CRM setting

Benefits

• Up to £75,000 salary (flexible depending on experience)

• Hybrid working: 2 days per week onsite in Sheffield

• Ownership of a key marketing function with strategic impact

• Collaborative, high-growth culture

Interview Process

• 3-stage process

• Designed to move quickly for the right person

How to Apply
Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords
CRM, Lifecycle Marketing, Customer Engagement, Braze, Email Marketing, Campaigns, Retention, Strategy, Automation, B2B, B2C, HTML, Java, Sheffield, CRM Lead, CRM Manager

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Geospatial Insight & Analytics Manager
Location: Leeds (Hybrid, 3 days per week in the office)
Salary: £65,000 + £5,700 car allowance + 13.5% bonus

The Company
A nationally recognised retail and logistics business is looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing.

The Role
This is a rare opportunity to shape the future of how geospatial analytics supports core strategic decisions in a business that owns and operates hundreds of sites across the UK. You will manage one analyst and work closely with senior stakeholders across marketing, operations, and commercial teams.

Key Responsibilities:

Spatial Insight & Strategic Decision Support

• Translate business questions into geospatial data-driven insight

• Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement

• Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour

Advanced Geospatial Analytics

• Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and scale geospatial insight

• Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows

• Conduct segmentation and clustering work to highlight geographical patterns

Stakeholder Engagement & Storytelling

• Build dashboards and data visualisations that clearly communicate insights

• Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations

• Present analysis at senior levels and influence investment and location decisions

Leadership & Team Development

• Line manage and support a Geospatial Analyst

• Contribute to building a geospatial community of practice

• Upskill and mentor other team members on geospatial thinking

Skills & Experience

Essential:

• Solid background in geospatial analytics or customer insight with a spatial focus

• Strong skills in SQL and/or Python

• Hands-on with ArcGIS or similar GIS tools (e.g., QGIS, MapInfo, Alteryx)

• Experience in building models for location planning, delivery optimisation, or customer segmentation

• Confident communicator with the ability to translate data into strategic impact

Desirable:

• Experience in retail, logistics, transportation, or infrastructure industries

• Familiarity with working in Databricks or similar cloud environments

• Understanding of demographic and economic datasets relevant to location modelling

• Experience in line management or mentoring

Benefits:

• £65,000 base salary

• £5,700 car allowance

• 13.5% bonus

• Hybrid working from Leeds (3 days per week onsite)

• High exposure to senior stakeholders and strategy

• Diverse data environment and strong investment in tooling

How to Apply
Interested? Send your CV to Mohammed Buhariwala at Harnham via the Apply link on this page.

Keywords
Geospatial Analytics, Location Planning, Spatial Insight, GIS, ArcGIS, Databricks, Python, SQL, Retail Strategy, Network Optimisation, Data Science, Hybrid Working, Leeds

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Senior Insight Analyst

Location: Remote first (1x per month Nottingham)
Salary: Up to £75,000 (depending on experience)

The Company
A global consumer platform with a fast-growing digital presence and millions of active users worldwide. The business partners with hundreds of leading global brands across retail, technology, food delivery, and travel, offering exclusive digital experiences and offers to a highly engaged customer base. As part of ongoing growth across data and analytics, the Senior Insight Analyst will join a growing analytics function, working closely with commercial teams, data engineering, and data science to deliver actionable insights across customer behaviour, marketing performance, and strategic growth opportunities.

The Role
This is a hands-on analytical role combining customer analytics, data science, and strategic insight. You’ll take ownership across a blend of traditional customer analytics and more advanced statistical modelling projects, supporting fast feedback loops across marketing performance, churn, forecasting, and member engagement. The role offers scope to grow into either a strong individual contributor role or people leadership position as the function scales.

Key Responsibilities

• Analyse customer behaviour across the platform to support commercial growth and marketing optimisation.

• Deliver pre- and post-campaign analysis, segmentation work, and ongoing performance tracking.

• Build and deploy statistical models such as linear regression, clustering, forecasting, and advanced A/B tests.

• Work closely with ML Engineers, commercial teams, and senior stakeholders to translate insight into business action.

• Support marketing measurement, frequency analysis, churn reduction and commercial opportunity assessment.

• Collaborate cross-functionally with data engineering, product, and commercial teams on high-impact projects.

• Present clear, actionable insight to both technical and non-technical stakeholders across the business.

Skills & Experience

Essential:

• Strong experience in customer analytics, data science, or advanced analytical modelling.

• Hands-on experience using Python for statistical analysis and modelling.

• Advanced SQL skills for data extraction and manipulation.

• Experience applying statistical methods such as linear regression, KMM, forecasting models, and experimentation.

• Strong communication skills with the ability to simplify complex analysis for business audiences.

• Degree in Mathematics, Statistics, Economics or related quantitative field.

Desirable:

• Experience working with SageMaker or similar cloud-based ML platforms.

• Prior experience in subscription or membership-based consumer businesses.

• Exposure to marketing mix modelling or marketing analytics.

Interview Process

• 1st Stage: Introductory screen (background, motivation & fit).

• 2nd Stage: Take-home technical task.

• 3rd Stage: Technical interview.

• Final Stage: Panel presentation & stakeholder Q&A.

How to Apply
Send your CV to Mohammed Buhariwala at Harnham using the Apply link on this page or connect directly to find out more.

Keywords
Insight Analyst, Customer Analytics, Data Science, SQL, Python, Forecasting, Linear Regression, Marketing Analytics, Churn, Segmentation, Experimentation, A/B Testing, Membership, Subscription, Data Modelling, Hybrid, Remote.

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SEO Coordinator

Location: Blackpool (Hybrid – 3 days/week in office)
Salary: £25,000-£30,000 (DOE)

The Company

A well-established UK consumer brand with a loyal customer base and growing digital presence is hiring an SEO Coordinator to join its performance marketing team. With increased investment across digital and ecommerce, this is a great opportunity to gain hands-on SEO experience while working closely with an expert agency partner.

The Role

This is a content-focused SEO role supporting the delivery of on-site optimisation, keyword research, and performance tracking. You’ll work with internal teams and a specialist agency to ensure the website follows SEO best practices, while proactively identifying opportunities to grow organic search visibility.

Key Responsibilities:

• Conduct keyword research and identify content gaps

• Optimise on-site content and metadata for SEO performance

• Monitor rankings and report on search trends

• Support technical SEO changes and audits via agency guidance

• Collaborate with marketing and content teams on brand-aligned copy

• Review reports and deliver actionable insights to improve traffic and visibility

Skills & Experience:

Essential:

• Some experience in digital marketing, ideally with SEO exposure

• Basic keyword research and content optimisation knowledge

• Familiar with Google Analytics, Search Console, and Excel

• High attention to detail and eagerness to learn

• Strong communicator with a collaborative mindset

Desirable:

• Direct SEO experience (client-side or agency)

• Familiarity with tools like SE Ranking, Screaming Frog, or similar

• Awareness of technical SEO principles

How to Apply

Send your CV to Daniel Abbasi via the Apply link on this page or connect directly for more information.

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