The Data And AI Podcast
This podcast will cover a range of topics such as finding data talent, and AI training. We will also discuss more advanced subjects like assessing the value of your data team, identifying biases in AI and addressing pay gaps in Data and AI.
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Dive deep into the world of AI, data, and analytics
Data Recruitment & AI Talent Solutions
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Analytics Engineer
Leicester
£500 - £550
+ Data Engineering
ContractLeicester, Leicestershire
To Apply for this Job Click Here
ANALYTICS ENGINEER
£500 – £550 PER DAY INSIDE IR35
HYBRID (1 DAY PW IN THE OFFICE – LEICESTER)
3 MONTH CONTRACT
THE COMPANY:
This organisation is currently undergoing a digital transformation, with a strong focus on improving how operational data is utilised across the business. They are looking for an Analytics Engineer to help define “what good looks like” by connecting operational data to the wider business, improving forecasting capabilities, and identifying opportunities to drive efficiency through better modelling, reporting, and potential automation.
THE ROLE:
You will play a key role in bringing together disparate data sources (including Zendesk and internal back-office systems) to create a unified, well-modelled, and accessible data layer. Your responsibilities will include:
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Integrating and modelling operational data into a cohesive analytics layer
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Building and maintaining robust data pipelines
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Developing standardised data models using SQL and dbt (analytics engineering best practices)
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Designing and maintaining transformations aligned to a semantic / reporting layer
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Identifying and resolving data quality issues, including duplicates and inconsistencies
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Creating clean, reliable datasets to support downstream reporting and analytics
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Building and supporting dashboards and reporting in Lightdash
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Supporting and enhancing the use of Lightdash across the business
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Collaborating with Ops, Data, Product, and senior stakeholders including the CFO
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Identifying opportunities for automation, optimisation, and improved efficiency
YOUR SKILLS AND EXPERIENCE:
Essential:
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Strong experience as an Analytics Engineer, BI Developer, or Data Engineer with a focus on modelling
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Advanced SQL skills and hands-on experience with dbt
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Experience with Lightdash or Looker (semantic layer / BI tools)
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Experience designing and building data models and transformations
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Strong stakeholder management and ability to communicate with non-technical teams
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Experience working with operational or business process data
Desirable:
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Experience with Zendesk or similar customer/operations platforms
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Familiarity with Airflow or similar orchestration tools
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Python experience for data processing or automation
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Experience working with operational, transactional, or workflow-driven datasets
To Apply for this Job Click Here
Senior BI Analyst (3-month FTC)
Leicester
£50000 - £59000
+ Advanced Analytics & Marketing Insights
ContractLeicester, Leicestershire
To Apply for this Job Click Here
I’m hiring for a Senior BI Analyst to join a large, well‑known consumer membership platform supporting millions of users across the UK. This is a delivery‑focused contract role designed to make fast impact while the wider data team scales and restructures. You’ll help build the foundations for long‑term reporting, insight, and operational decision‑making.
You’ll work closely with Operations, Product, and Data teams to build dashboards, connect multiple data sources, and generate insights that improve member experience and operational performance. This is ideal for someone who enjoys hands‑on BI development, solving messy data problems, and delivering clarity quickly.
What you’ll be doing
Dashboarding & reporting (initial priority)
- Build and optimise dashboards across operational performance (contact centre, member support, etc.).
- Connect multiple datasets to create a single source of truth for Ops teams.
- Improve visibility of key operational metrics and build scalable reporting frameworks.
Operational insight & analysis
- Analyse activity across email, chat, social, help centre, and chatbot channels.
- Deep dive into SLAs, backlog, productivity, repeat contact, complaints, and escalation trends.
- Translate complex analysis into clear, actionable recommendations that influence decisions.
Data manipulation & integration
- Extract and manipulate data from CRM, ticketing systems, workforce management tools, and other operational datasets.
- Ensure accuracy, consistency, and strong governance foundations across datasets.
Stakeholder collaboration
- Partner with Operations, Product, and Data teams to align insight priorities.
- Communicate insights clearly and support data‑driven decision‑making across the organisation.
What you bring
Essential
- Strong SQL (or equivalent querying experience).
- BI tooling experience, ideally Looker and/or Lightdash.
- Experience manipulating large and complex datasets.
- Proven ability to build and automate dashboards and reporting.
- Strong analytical and problem‑solving skills.
- Excellent communication and data‑storytelling abilities.
- Comfortable in fast‑paced, evolving environments.
Desirable
- Experience with dbt or similar transformation tools.
- Experience with CRM/ticketing data or customer insight environments.
- Exposure to contact‑centre or service operations (not essential).
- Experience in high‑growth, ecommerce, or membership‑based businesses.
- Python or modern data tooling (nice to have).
Candidate background
The team is open to candidates from Customer Insight, CX, Marketing Analytics, Product Analytics, or Operations Analytics – core BI ability matters most.
Why this role
- Immediate impact across a huge user base.
- Big, varied datasets from multiple systems.
- Autonomy to fix foundations and influence long‑term analytics direction.
- Hybrid (1 day a week)
Contract
- 3‑month FTC or day‑rate contract
- High likelihood of extension
- FTCs receive company benefits
To Apply for this Job Click Here
Senior BI Analyst
Leicester
£55000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLeicester, Leicestershire
To Apply for this Job Click Here
Senior BI Analyst
3 Month Fixed Term Contract (likely to go perm)
Hybrid – Leicester (1x Day per week)
This is a great opportunity to step into a high‑impact Senior BI Analyst role where your work directly shapes operational decision‑making. You will play a key role in building scalable reporting, unifying data sources, and delivering insight that drives measurable improvements across customer operations.
The Company
They are a well‑known consumer membership organisation undergoing an exciting period of growth and modernisation. Data is becoming central to how they operate, and they are investing in building stronger, more connected insight across the business. As part of this journey, they are accelerating the maturity of their Operations analytics capability. You will join a collaborative environment where data is valued, change is welcomed, and your recommendations will have real visibility.
The Role
You will be the driving force behind operational reporting and insight, with a focus on delivery from day one.
Key responsibilities include:
* Building and optimising dashboards covering contact centre and member support performance
* Connecting multiple data sources to create a single, trusted view of operational metrics
* Establishing automated, scalable reporting frameworks
* Analysing performance across email, chat, social, help centre and chatbot channels
* Identifying trends across SLAs, productivity, backlog, quality and member satisfaction
* Conducting deep dives into contact drivers, repeat contact, complaints and escalation patterns
* Turning complex data into clear, actionable insight for stakeholders
* Working closely with Operations, Product, Data and wider business teams
Your Skills and Experience
You will bring strong technical capability and a passion for translating data into meaningful action.
Essential skills include:
* Strong SQL capability or similar querying experience
* Proven experience with BI tools such as Looker or Lightdash
* Advanced Excel skills for modelling and analysis
* Experience creating dashboards and automated reporting
* Ability to manipulate large and complex datasets from multiple systems
* Strong analytical thinking and problem‑solving skills
* Excellent communication and data storytelling for non‑technical stakeholders
Desirable:
* Experience with dbt or modern data transformation tools
* Exposure to CRM, ticketing or customer contact data
* Background in customer insight, CX, marketing analytics or operations analytics
* Experience in fast‑paced, high‑growth or consumer environments
* Exposure to Python (nice to have, not essential)
What They Offer
* Competitive day rate or FTC salary that is likely to go permanent
* Flexible working
* The chance to influence the design of a future BI capability
* A role with genuine ownership, visibility and impact
How to Apply
If this sounds like the right next step for you, apply today to find out more.
To Apply for this Job Click Here
Lead Data Analyst
London
£65000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
LEAD DATA ANALYST
£65,000 + Benefits
LONDON (HYBRID)
This is an opportunity to step into a high‑impact Lead Data Analyst role where you shape data strategy, own end‑to‑end delivery, and influence senior stakeholders. You will work closely with performance‑driven teams and have the freedom to build, innovate, and lead.
The Company
We are a fast‑growing performance marketing and technology business that uses modern data tooling to drive commercial impact. Our focus is on building tailored analytical solutions that help clients scale profitably. You will join a cooperative environment that values clear thinking, technical rigour, and a proactive approach to solving complex problems. As one of their early senior hires, you will help set strong foundations for future growth.
The Role
This role positions you as the strategic lead for high‑value analytics projects, partnering closely with senior stakeholders to shape data strategy and create an impact with insights. You will combine hands‑on technical work with client leadership, owning the full lifecycle of data solutions from transformation design to executive‑level presentation. It is an opportunity to drive commercial outcomes, elevate analytical capability, and play a key role in a growing data function.
- Lead analytical strategy across key client accounts, acting as a trusted data partner.
- Own end‑to‑end project delivery from scoping to presenting insights to senior stakeholders.
- Build and maintain production‑grade SQL and dbt models.
- Develop clear, compelling dashboards and data stories using tools such as Tableau or Looker.
- Guide clients on tracking, attribution, and digital marketing data best practice.
- Mentor junior analysts and support high analytical standards across the team.
Your Skills and Experience
We are looking for strong stakeholder engagement, experience using Google/Meta ads, and confident experimentation background.
* Strong commercial experience with SQL and dbt in production environments.
* Confident working with clients, shaping roadmaps, and managing multiple workstreams.
* Skilled in data visualisation and communicating insights to non‑technical audiences.
* Deep understanding of the digital marketing ecosystem and analytics platforms.
* Comfortable bridging technical detail with commercial outcomes.
To Apply for this Job Click Here
Software Engineer (Python and AWS)
Edinburgh
£50000 - £60000
+ Data Engineering
PermanentEdinburgh
To Apply for this Job Click Here
Software Engineer
Fully remote
£50,000 – £60,000 + bonus up to 25%
This is a great opportunity for a Python Software Engineer with strong AWS skills to take ownership of production systems and internal frameworks that power data products across the organisation. You will work closely with AI, data and product teams, helping build and scale tooling that directly impacts how insights are delivered.
The Company
They are a data‑driven organisation investing heavily in AI, automation and modern cloud infrastructure. Their teams build products that help internal and external users make better decisions through reliable, scalable systems. You will join a collaborative environment where engineers work closely with data scientists and product stakeholders, and where ownership and innovation are encouraged.
The Role
You will
* Co‑own an internal Python framework used to build KPI and anomaly detection trackers.
* Take ownership of an anomaly detection system built on AWS, ensuring it is robust, scalable and production ready.
* Build and maintain serverless components including Lambda functions, Step Functions, SQS queues and DynamoDB tables.
* Collaborate with another engineer and work closely with the system’s creator to complete, run and continuously improve the platform.
* Contribute to releases, code quality, testing and versioning across shared GitHub repositories.
* Work with data scientists and engineers to translate requirements into high‑quality, production‑ready code.
* Support wider AI and Data Ops initiatives within a team of software, AI and data engineers.
Your Skills and Experience
You will have
* Strong commercial experience with Python, writing clean, production‑ready code.
* Hands‑on experience with AWS services including Lambda, Step Functions, SQS and DynamoDB.
* Ability to work with the core data science stack such as pandas.
* Experience contributing to shared codebases and managing releases.
* Knowledge of SQL.
* Bonus skills include anomaly detection experience, Slack API integrations, and strong SQL capabilities.
What They Offer
* Opportunity to co‑own critical internal frameworks and production systems.
* Collaborative AI and Data Ops team with strong engineering and data expertise.
* Clear progression and ownership in a growing technical function.
How to Apply
If you are interested in this Software Engineer role, please apply with your CV.
To Apply for this Job Click Here
Data & Insights Manager
Leicester
£400 - £500
+ Advanced Analytics & Marketing Insights
ContractLeicester, Leicestershire
To Apply for this Job Click Here
Location: Leicester (1 day per week on-site)
Contract: 3 months
IR35: Inside
Rate: £400-500pd
Start: ASAP
Overview
We’re supporting a business undergoing an operational transformation, focused on improving visibility, efficiency, and automation across their customer operations function.
Currently, operational data sits across siloed systems (including Zendesk and internal back-office tooling), making it difficult for the business to get a clear, joined-up view.
This role will focus on connecting these data sources, building reliable data models, and enabling the business to identify automation opportunities, improve forecasting, and drive operational efficiency.
The Role
You’ll work closely with the Operations team (reporting into the Ops Lead) as well as Data and Product teams to:
- Integrate Zendesk and back-office systems into the wider data ecosystem
- Build and standardise clean, scalable data models using SQL and DBT
- Identify data duplication issues and implement automation improvements
- Develop reporting and dashboards (Lightdash / Looker) for operational teams
- Support stakeholders in understanding and using data to drive decisions
- Collaborate with non-technical stakeholders across Ops, Product, Data and Finance (CFO level)
- Help define “what good looks like” in terms of data visibility and operational insight
This role is initially:
- ~80% data modelling (SQL / DBT)
- ~20% insights, reporting and stakeholder engagement
(with potential to shift more toward reporting over time)
Key Deliverables
- Reliable, standardised data models across operational datasets
- Clear identification of operational inefficiencies and automation opportunities
- A suite of dashboards and reporting enabling better decision-making
- Improved data visibility across previously siloed systems
- Empowered stakeholders using data for forecasting and performance tracking
Required Experience
- Strong SQL and DBT experience (core requirement)
- Experience working with operational / customer support / contact centre data
- Exposure to Zendesk or similar customer support tooling
- Dashboarding experience (Lightdash, Looker or similar)
- Experience identifying automation opportunities within data workflows
- Strong stakeholder engagement skills (non-technical teams)
Nice to Have
- Exposure to Airflow
- Python experience
To Apply for this Job Click Here
Head of Data Science
Leicester
£120000 - £140000
+ Data Science & AI
PermanentLeicester, Leicestershire
To Apply for this Job Click Here
Head of Data Science
Leicester
This is a rare opportunity to lead the data science function for a leading ecommerce organisation that places data at the centre of its customer and commercial strategy. You will shape the vision, build the road-map, and drive the adoption of advanced data products that power exceptional digital experiences.
The Company
Retailers with a strong focus on using data to innovate, optimise, and enhance customer engagement. Working in a modern, product‑driven environment, they invest heavily in analytics, experimentation, and intelligent automation. As they continue to expand, they are strengthening their data leadership to accelerate their digital transformation.
The Role
You will lead the development of data architecture, models, analytics, and reporting that support key digital products and customer journeys. Your work will elevate performance across areas including:
* Strategic leadership, owning and driving the data science roadmap
* Digital advertising platforms
* Product search and recommendation engines
* Personalisation across web, email, and marketing
* Data‑driven commercial optimisation
Your Skills and Experience
* Strong commercial experience delivering data science solutions in digital or ecommerce environments
* Proven ability to set data science strategy and influence senior stakeholders
* Expertise in designing and scaling machine learning models, including agentic or automation‑driven approaches
* Strong understanding of data architecture, experimentation, and analytics for digital products
* Experience leading and developing data science teams
What They Offer
* Salary up to £130,000 plus benefits
* The autonomy to set the data science vision for a high‑growth digital business
* Clear progression opportunities as the data function continues to scale
* A modern, collaborative environment with strong investment in data and technology
How to Apply
If you are interested in this role, please apply using the link below!
To Apply for this Job Click Here
BI Developer
Leicester
£480 - £520
+ Advanced Analytics & Marketing Insights
ContractLeicester, Leicestershire
To Apply for this Job Click Here
BI DEVELOPER
£480 – £500 PER DAY INSIDE IR35
HYBRID (1 DAY PW IN THE OFFICE – LEICESTER)
3 MONTH CONTRACT
THE COMPANY:
This organisation is currently undergoing a digital transformation, with a strong focus on improving how operational data is utilised across the business. They are looking for a BI Developer to help define “what good looks like” by connecting operational data to the wider business, improving forecasting capabilities, and identifying opportunities to drive efficiency through better reporting and potential automation.
THE ROLE:
You will play a key role in bringing together disparate data sources (including Zendesk and internal back-office systems) to create a unified and accessible data view. Your key responsibilities will include:
- Bringing together and integrating operational data with the wider business
- Building and maintaining robust data pipelines
- Developing standardised data models using SQL and dbt
- Identifying and resolving data quality issues, including duplicates
- Creating clear, actionable reports for non-technical stakeholders
- Building dashboards and reports on Lightdash
- Supporting and enhancing Lightdash usage
- Collaborating with Ops, Data, Product, and senior stakeholders including the CFO
- Identifying opportunities for automation and improved efficiency
YOUR SKILLS AND EXPERIENCE:
Essential:
- Strong experience as a BI Developer / Analytics Engineer / Data Engineer
- Advanced SQL skills and hands-on experience with dbt
- Experience with Lightdash or Looker
- Experience building data pipelines and data models
- Strong stakeholder management and ability to communicate with non-technical teams
- Experience working with operational or business process data
Desirable:
- Experience with Zendesk or similar customer/operations platforms
- Familiarity with Airflow
- Python experience
- Experience working with operational data
