The Data And AI Podcast

This podcast will cover a range of topics such as finding data talent, and AI training. We will also discuss more advanced subjects like assessing the value of your data team, identifying biases in AI and addressing pay gaps in Data and AI.

Latest Episodes

Data and ai podcast: All Episodes

Dive deep into the world of AI, data, and analytics

Episode 23: Beyond Compliance: Rethinking Data Protection in an AI-Driven World

Episode 22: Bridging the Data Skills Gap – How to Upskill and Build Analytics Culture

Episode 21: GenAI breakthroughs, roadblocks and what to learn next

Episode 20: How Incrementality and MMM Are Changing Marketing Analytics

Episode 19: How AI Innovation & Hiring Are Evolving Hand in Hand

Exclusive! Harnham to 15,000: The Shift to Personalisation

Episode 18: Beyond the Numbers: Humanising Your Customer Data

Episode 17: Bridging the Consumer Experience Gap: What Brands Get Wrong

Episode 16: The Past, Present, and Future of Experimentation

Episode 15: Utilising Data for Market Fit

Episode 14: Geospatial Analytics – Past, Present and Future

Episode 13: Democratising Data

Episode 12: How to Build and Retain High-Performing Analytics Teams

Episode 11: Leading with a People-First Approach: Navigating Growth in Data and AI

Episode 10: From Payday Lending to AI: Navigating the Credit Risk Landscape

Episode 9: The State and Future of AI

Episode 8: The Next Data Wave: Emerging Trends in Data Management and Governance

Episode 7: Futurecast: Skillsets, Decisions, and the Role of AI

Episode 6: Getting Into the Data Industry Without a STEM Degree

Episode 5: Diversity Equity & Inclusion – How Data Leaders Can Take Action

Episode 4 – Key Findings from Harnham’s 2023 US Data & AI Salary Guide

Episode 3: Key Findings from Harnham’s 2023 UK Data & AI Salary Guide

Episode 2 – Data Literacy (with Waseem Ali & David Reed)

Episode 1 – Quantifying the Benefit of Data (with Waseem Ali & Craig Civil)

Data Recruitment & AI Talent Solutions

JOIN THE HARNHAM TEAM

LATEST HARNHAM
OPPORTUNITIES

Welcome to a recruitment journey like no other. At Harnham, we're always interested in finding the right people to join our team.

 

Pega Technical Project Manager

Los Angeles

$50 - $55

+ Advanced Analytics & Marketing Insights

Contract
Los Angeles, California

To Apply for this Job Click Here

This is a long-term contract opportunity to lead high-impact decisioning initiatives within a large-scale marketing technology environment. You will sit at the intersection of marketing strategy, customer experience, and Pega CDH decisioning, taking ownership of end-to-end delivery while influencing how the wider business leverages decisioning capabilities.

The Company
They are a complex, enterprise-scale organisation operating a mature marketing technology and decisioning landscape. The decisioning team supports multiple critical applications, including a core Pega Customer Decision Hub platform used to prioritise and deliver customer offers across channels. The business is entering a period of enhancement and platform upgrade, creating meaningful scope for delivery-focused technical leadership.

The Role and Deliverables

  • Act as the business-facing technical project manager for Pega CDH decisioning initiatives, owning scope, timelines, and delivery.
  • Translate marketing and business strategy into clear decisioning requirements and logic within Pega CDH.
  • Manage intake, prioritisation, and governance of decisioning enhancements from ideation through to production.
  • Partner with technology teams to ensure solutions meet business requirements and resolve defects efficiently.
  • Execute and oversee UAT and regression testing, validating decision logic and offer execution.
  • Communicate progress, risks, and outcomes clearly to senior stakeholders through structured documentation and presentations.

Your Skills & Experience

  • Strong hands-on experience with Pega Customer Decision Hub and enterprise decisioning capabilities.
  • Proven ability to translate business and marketing strategy into technical decisioning logic.
  • Solid understanding of Agile delivery, with familiarity in scaled Agile environments.
  • Experience writing and managing business requirements and working as a proxy business stakeholder with IT teams.
  • Comfortable validating logic using data analysis tools, APIs, and XML-based transactions.
  • Confident communicator able to influence and manage senior internal stakeholders across marketing, technology, and operations.

To Apply for this Job Click Here

Pega Project Manager

$50 - $55

+ Advanced Analytics & Marketing Insights

Contract
California

To Apply for this Job Click Here

  • Pega Project Manager – Pega Customer Decision Hub
  • $50-$55 per hour
  • Contract through to end of 2028
  • Fully remote

About the Opportunity

Our client is seeking a highly skilled Senior Project Management Technical Analyst with deep expertise in Pega Customer Decision Hub (CDH) Decisioning to join a dynamic and collaborative team. This individual will play a critical role in translating business and marketing strategies into decisioning solutions that drive personalized customer experiences across multiple channels.

The successful candidate will serve as the bridge between business stakeholders and technology teams, gathering and documenting requirements, managing projects through delivery, developing decisioning logic, and ensuring high-quality implementation through rigorous testing and validation.

This is an excellent opportunity for a professional who combines strong technical acumen, business analysis expertise, project leadership capabilities, and hands-on experience with Pega Decisioning.

Key Responsibilities

Decisioning Strategy & Development

  • Translate marketing offer strategies and business requirements into decisioning logic using Pega CDH.

  • Design, build, maintain, and optimize customer decisioning strategies based on customer attributes, intent, eligibility, and business rules.

  • Partner with Marketing, Sales, Customer Care, Finance, and Technology teams to ensure decisioning solutions align with business objectives.

  • Maintain development standards and governance processes for ongoing decisioning enhancements.

Business Analysis & Requirements Management

  • Gather, analyze, document, and validate business requirements from multiple stakeholders.

  • Translate business objectives into detailed functional and technical requirements.

  • Act as the primary business representative when working with development and technology teams.

  • Evaluate technical solutions and ensure delivered functionality meets business expectations.

Project Management & Stakeholder Engagement

  • Manage initiatives from concept through implementation and production deployment.

  • Facilitate meetings, workshops, and stakeholder discussions to drive project progress.

  • Maintain project documentation, process flows, and governance artifacts using SharePoint, Asana, and related tools.

  • Consolidate complex information and present project updates and recommendations to senior leadership.

Testing & Quality Assurance

  • Develop comprehensive test plans, test cases, and validation scenarios.

  • Execute User Acceptance Testing (UAT) and regression testing for decisioning system changes.

  • Investigate defects, analyze root causes, and collaborate with development teams on resolutions.

  • Ensure decisioning strategies perform consistently and accurately across customer interactions.

Reporting & Documentation

  • Create business-facing documentation and PowerPoint presentations to communicate project objectives, impacts, and outcomes.

  • Maintain detailed process documentation and decisioning logic records.

  • Support governance and audit requirements through accurate documentation practices.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related technical discipline.

  • Minimum of 5 years of experience in Marketing Technology, Decisioning, CRM, Business Analysis, Technical Project Management, or related fields.

  • Strong hands-on experience with Pega Customer Decision Hub (CDH) and decisioning capabilities.

  • Proven experience gathering, documenting, and managing business requirements.

  • Experience working within Agile and/or Waterfall delivery methodologies.

  • Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment.

  • Excellent verbal, written, presentation, and stakeholder management skills.

Technical Skills

Required

  • Pega Customer Decision Hub (CDH)

  • Business Requirements Documentation

  • User Acceptance Testing (UAT)

  • Regression Testing

  • Agile Methodology

  • Project Management

  • Stakeholder Management

  • Process Documentation

Preferred

  • SQL, SAS, or comparable data analysis tools

  • XML transaction analysis and API testing

  • Programming concepts and logic development (Java, C, PHP, or similar)

  • Marketing technology platforms such as Adobe and Unica

  • CRM platforms including Salesforce, Oracle CRM, Clarify, or similar systems

  • Microsoft Office Suite, including PowerPoint, Excel, and Visio

Desired Competencies

  • Strong analytical and problem-solving abilities

  • Ability to influence and drive consensus across cross-functional teams

  • Exceptional organizational and prioritization skills

  • High attention to detail

  • Self-starter with a proactive approach to problem solving

  • Adaptable and comfortable working through changing priorities

  • Strong leadership and facilitation skills

  • Team-oriented mindset with excellent interpersonal skills

To Apply for this Job Click Here

Senior Data Analyst

Liverpool

£80000 - £90000

+ Advanced Analytics & Marketing Insights

Permanent
Liverpool, Merseyside

To Apply for this Job Click Here

Senior Data Analyst

£80,000 – £90,000

Remote (UK-Based Only)

As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment.

THE COMPANY

They are a high‑growth online gambling and sports betting platform backed by significant recent investment and focused on delivering an intuitive, mobile‑first user experience.

THE ROLE

As a Senior Data Analyst, you will partner with stakeholders across the organisation to turn complex questions into actionable insights.

Specifically, you can expect to be involved in the following:

  • Analysing customer behaviour, retention, churn, and lifecycle performance.
  • Partnering with Product, Growth, CRM, Commercial, and Trading team.
  • Translating ambiguous business challenges into structured analytical approaches.
  • Building dashboards, reports, and decision-support tools.
  • Supporting CRM and customer engagement strategies with data-driven insights.
  • Identifying trends, risks, and commercial opportunities through analysis.
  • Communicating insights clearly to both technical and non-technical audiences.

SKILLS AND EXPERIENCE

The successful Senior Data Analyst will have the following skills and experience:

  • Strong SQL and core analytical capability.
  • Experience across customer, commercial, CRM, or product analytics.
  • Proven ability to analyse customer behaviour, retention, or lifecycle metrics.
  • Strong stakeholder management and communication skills.
  • Strong BI and reporting experience.
  • Comfortable working in fast-paced and ambiguous environments.
  • Familiarity with modern data tools such as Snowflake, dbt, or similar platforms is advantageous.

BENEFITS

The successful Senior Data Analyst will receive the following benefits:

  • Salary between £80,000 – £90,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

Senior Data Analyst

Manchester

£80000 - £90000

+ Advanced Analytics & Marketing Insights

Permanent
Manchester, Greater Manchester

To Apply for this Job Click Here

Senior Data Analyst

£80,000 – £90,000

Remote (UK-Based Only)

As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment.

THE COMPANY

They are a high‑growth online gambling and sports betting platform backed by significant recent investment and focused on delivering an intuitive, mobile‑first user experience.

THE ROLE

As a Senior Data Analyst, you will partner with stakeholders across the organisation to turn complex questions into actionable insights.

Specifically, you can expect to be involved in the following:

  • Analysing customer behaviour, retention, churn, and lifecycle performance.
  • Partnering with Product, Growth, CRM, Commercial, and Trading team.
  • Translating ambiguous business challenges into structured analytical approaches.
  • Building dashboards, reports, and decision-support tools.
  • Supporting CRM and customer engagement strategies with data-driven insights.
  • Identifying trends, risks, and commercial opportunities through analysis.
  • Communicating insights clearly to both technical and non-technical audiences.

SKILLS AND EXPERIENCE

The successful Senior Data Analyst will have the following skills and experience:

  • Strong SQL and core analytical capability.
  • Experience across customer, commercial, CRM, or product analytics.
  • Proven ability to analyse customer behaviour, retention, or lifecycle metrics.
  • Strong stakeholder management and communication skills.
  • Strong BI and reporting experience.
  • Comfortable working in fast-paced and ambiguous environments.
  • Familiarity with modern data tools such as Snowflake, dbt, or similar platforms is advantageous.

BENEFITS

The successful Senior Data Analyst will receive the following benefits:

  • Salary between £80,000 – £90,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

Senior Data Analyst

Birmingham

£80000 - £90000

+ Advanced Analytics & Marketing Insights

Permanent
Birmingham, West Midlands

To Apply for this Job Click Here

Senior Data Analyst

£80,000 – £90,000

Remote (UK-Based Only)

As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment.

THE COMPANY

They are a high‑growth online gambling and sports betting platform backed by significant recent investment and focused on delivering an intuitive, mobile‑first user experience.

THE ROLE

As a Senior Data Analyst, you will partner with stakeholders across the organisation to turn complex questions into actionable insights.

Specifically, you can expect to be involved in the following:

  • Analysing customer behaviour, retention, churn, and lifecycle performance.
  • Partnering with Product, Growth, CRM, Commercial, and Trading team.
  • Translating ambiguous business challenges into structured analytical approaches.
  • Building dashboards, reports, and decision-support tools.
  • Supporting CRM and customer engagement strategies with data-driven insights.
  • Identifying trends, risks, and commercial opportunities through analysis.
  • Communicating insights clearly to both technical and non-technical audiences.

SKILLS AND EXPERIENCE

The successful Senior Data Analyst will have the following skills and experience:

  • Strong SQL and core analytical capability.
  • Experience across customer, commercial, CRM, or product analytics.
  • Proven ability to analyse customer behaviour, retention, or lifecycle metrics.
  • Strong stakeholder management and communication skills.
  • Strong BI and reporting experience.
  • Comfortable working in fast-paced and ambiguous environments.
  • Familiarity with modern data tools such as Snowflake, dbt, or similar platforms is advantageous.

BENEFITS

The successful Senior Data Analyst will receive the following benefits:

  • Salary between £80,000 – £90,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

Senior Data Analyst

London

£80000 - £90000

+ Advanced Analytics & Marketing Insights

Permanent
London

To Apply for this Job Click Here

Senior Data Analyst

£80,000 – £90,000

Remote (UK-Based Only)

As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment.

THE COMPANY

They are a high‑growth online gambling and sports betting platform backed by significant recent investment and focused on delivering an intuitive, mobile‑first user experience.

THE ROLE

As a Senior Data Analyst, you will partner with stakeholders across the organisation to turn complex questions into actionable insights.

Specifically, you can expect to be involved in the following:

  • Analysing customer behaviour, retention, churn, and lifecycle performance.
  • Partnering with Product, Growth, CRM, Commercial, and Trading team.
  • Translating ambiguous business challenges into structured analytical approaches.
  • Building dashboards, reports, and decision-support tools.
  • Supporting CRM and customer engagement strategies with data-driven insights.
  • Identifying trends, risks, and commercial opportunities through analysis.
  • Communicating insights clearly to both technical and non-technical audiences.

SKILLS AND EXPERIENCE

The successful Senior Data Analyst will have the following skills and experience:

  • Strong SQL and core analytical capability.
  • Experience across customer, commercial, CRM, or product analytics.
  • Proven ability to analyse customer behaviour, retention, or lifecycle metrics.
  • Strong stakeholder management and communication skills.
  • Strong BI and reporting experience.
  • Comfortable working in fast-paced and ambiguous environments.
  • Familiarity with modern data tools such as Snowflake, dbt, or similar platforms is advantageous.

BENEFITS

The successful Senior Data Analyst will receive the following benefits:

  • Salary between £80,000 – £90,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

Senior Director of Lifecycle Marketing

Los Angeles

$180000 - $200000

+ Advanced Analytics & Marketing Insights

Permanent
Los Angeles, California

To Apply for this Job Click Here

This leader will develop the overarching lifecycle strategy, build scalable retention systems, and lead cross-functional execution to improve both short-term revenue performance and long-term customer value. The ideal candidate brings deep experience owning lifecycle revenue and retention metrics, not simply campaign execution. They are analytical, highly strategic, and able to translate customer behavior into scalable programs that drive measurable business impact.

Responsibilities

Own Lifecycle Revenue and Retention Performance

  • Lead lifecycle marketing as a core revenue channel with accountability for retention, repeat purchase rate, customer lifetime value (LTV), contribution margin, and subscriber revenue performance
  • Develop strategies that maximize long-term customer value while supporting near-term business goals

Develop and Execute Lifecycle Strategy

  • Create and lead a comprehensive lifecycle marketing strategy spanning onboarding, retention, engagement, and reactivation
  • Align lifecycle initiatives with broader company revenue and profitability objectives

Optimize the Customer Journey

  • Own and improve the end-to-end customer experience from first purchase through repeat purchases and subscription engagement
  • Improve key metrics including product adoption, time to second purchase, retention, and overall customer engagement

Lead Subscription Growth Initiatives

  • Drive subscription growth through improvements in conversion, post-purchase upsell, retention programs, and ongoing engagement strategies
  • Optimize subscription economics including attach rate, churn reduction, and subscriber LTV

Manage Revenue Optimization Programs

  • Partner cross-functionally to optimize pricing communication, promotional strategy, bundling, upsell/cross-sell initiatives, and incentive structures
  • Balance conversion performance with profitability and brand positioning

Oversee Lifecycle Campaigns and Automation

  • Own lifecycle campaign planning and execution across key customer touchpoints including welcome, cart abandonment, replenishment, post-purchase, and win-back programs
  • Ensure lifecycle marketing supports major launches, promotional periods, and company initiatives

Drive Testing and Performance Optimization

  • Build and manage a robust experimentation roadmap across lifecycle channels
  • Continuously improve conversion, average order value (AOV), engagement, and revenue performance through testing and analysis

Own Lifecycle Platforms and Operations

  • Manage lifecycle marketing platforms and tooling, ensuring strong execution across segmentation, automation, deliverability, reporting, and compliance
  • Establish scalable operational processes and reporting frameworks

Lead Team and Cross-Functional Collaboration

  • Build, mentor, and manage a high-performing lifecycle marketing team
  • Partner closely with Growth, eCommerce, Product, Customer Experience, and Creative teams to ensure lifecycle initiatives are integrated into broader go-to-market efforts

Qualifications

  • 8+ years of experience in lifecycle marketing, CRM, retention marketing, or related disciplines
  • Proven experience owning lifecycle revenue, retention, or LTV metrics
  • Experience within direct-to-consumer (DTC) or consumer-focused brands
  • Strong background supporting subscription or repeat-purchase business models
  • Experience building lifecycle programs and retention strategies from the ground up
  • Hands-on experience with lifecycle marketing and automation platforms such as Klaviyo, Attentive, or similar tools
  • Experience leveraging direct mail within performance marketing programs is a plus
  • Strong leadership, communication, and cross-functional collaboration skills
  • Highly analytical with a deep understanding of customer behavior and retention drivers
  • Systems-oriented thinker who can connect lifecycle strategy with product, customer experience, pricing, and broader business objectives

To Apply for this Job Click Here

Data Engineering Manager

London

£100000 - £120000

+ Data Engineering

Permanent
London

To Apply for this Job Click Here

DATA ENGINEERING MANAGER
£120,000
LONDON

This is a unique opportunity to sit at the centre of a value creation function, shaping data platforms and AI capability across multiple businesses. You’ll combine hands-on engineering with strategic influence, working closely with senior leaders to drive real commercial impact.

THE COMPANY

Our client is a highly successful investment firm focused on the lower mid-market. They are known for strong fund performance and a long-term, hands-on approach to supporting their portfolio companies. Data, technology and AI are core to how they drive value, and this role has been created as part of continued investment in that capability.
You’ll be joining a growing value creation team that works directly with leadership teams across the portfolio, helping businesses modernise their data foundations and make better decisions.

THE ROLE

  • Design, build and scale modern data platforms across portfolio companies
  • Establish robust data engineering foundations to enable analytics and AI use cases
  • Act as a technical and commercial advisor to senior stakeholders
  • Support AI enablement, ensuring platforms are fit for future innovation
  • Balance architecture, strategy and hands-on delivery across varied environments

This role offers rare exposure to multiple businesses at different stages of data maturity, with the opportunity to shape both strategy and execution.

YOUR SKILLS AND EXPERIENCE

  • Strong background in data engineering with hands-on delivery experience
  • Advanced SQL and Python skills
  • Experience building end-to-end data platforms and scalable architectures
  • Ability to communicate technical concepts clearly to non-technical stakeholders
  • Commercially minded with experience prioritising work based on business impact
  • Consulting, transformation or PE-backed experience is advantageous

SALARY AND BENEFITS

  • £100,000 – £120,000 base salary
  • Large discretionary bonus
  • Pension scheme
  • Hybrid working model
  • Modern London office

HOW TO APPLY

Please register your interest by sending your CV to Harry Lack through the ‘Apply’ link.

To Apply for this Job Click Here