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Digital Merchandiser
Birmingham (Hybrid)
£30,000-£35,000

THE COMPANY

A well-known retailer is seeking a Digital Merchandiser to join their team!

THE ROLE

As the Digital Merchandiser, you will be responsible for ensuring all products are correctly placed and positioned across the business’ digital estate. You will work on category optimisation in conjunction with internal analytics and external CRO teams.

YOUR SKILLS AND EXPERIENCE

• Digital / Online Merchandising Experience

THE BENEFITS

• £30,000-£35,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

KEY TERMS
IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

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CRO Lead

Lancashire (Hybrid)

£35,000-£40,000

THE COMPANY

Great opportunity for an ambitious CRO Lead looking for a new challenge with a high-end luxury retailer; if you want to work on innovative digital projects for a fast-growing company, this is the role for you!

THE ROLE

In this CRO Lead role, you’ll have the chance to ideate & and analyse split tests, working across a range of digital platforms; you will use GA4, ContentSquare & AB Tasty

YOUR SKILLS AND EXPERIENCE

• Experience in the CRO/Analytics space

THE BENEFITS

• £35,000-£40,000

HOW TO APPLY

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser

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Job Title: Technical Customer Digital Analyst

Location: WFH 3x a week (Office for remaining 2 days)
Salary: £45k + £3k on-target bonus
No sponsorship available

Company Overview:
Join one of the largest global health & beauty retailers, with a strong presence in both Asia and Europe. The company operates a vast network of stores across multiple markets and is home to several well-known subsidiary brands.

Role Overview:
The Customer Digital Analyst role will focus on providing insights to drive the online customer journey, using your expertise in Google Analytics (GA4). Reporting directly to the Customer Digital Analytics Lead, you will work within a dynamic team that supports various business units across the company. This position requires an individual with a commercial mindset, strong technical skills in analytics tools, and the ability to deliver actionable insights to multiple stakeholders.

Key Responsibilities:

• Analyze the onsite customer journey and provide insights into website performance, sales, and transactions.
• Leverage GA4 for auditing, implementation, and reporting, becoming the go-to expert for the tool.
• Produce data visualizations using tools such as Power BI, Tableau, or Looker.
• Conduct A/B testing and offer recommendations to optimize digital experiences.
• Engage confidently with stakeholders, presenting findings and making strategic recommendations.
• Stay updated with trends in eCommerce and retail, understanding the dynamics of different markets and customer segments.

Essential Skills & Experience:

• GA4 Expertise: Strong experience in auditing, implementing, and analyzing GA4 data.
• Data Visualization: Proficient with tools like Power BI, Tableau, or Looker.
• A/B Testing: Knowledge of or experience with A/B testing and providing actionable insights.
• Stakeholder Engagement: Proven ability to engage with stakeholders, presenting insights and recommendations clearly.
• Curiosity & Commercial Mindset: Demonstrated curiosity about eCommerce, with a focus on business growth.

Desirable Skills & Experience:

• Experience working with retail or eCommerce industries.
• Familiarity with app analytics and digital channels.
• Technical experience in GA4, Data Visualisation and A/B testing
• Strong experience with SQL

The Benefits:

• Up to £45,000 + benefits
• Hybrid
• London

How to Apply:

If interested in the role please send your CV to Jordan Victor via the Apply Link below

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CRO Manager

Location: Hybrid (3 days in London, 2 days WFH post-probation)
Salary: £Up to £50,000 + benefits

We are working with a rapidly growing digital optimisation agency that is looking to expand its team. Our client, a highly respected agency with over 35 years of combined experience, is looking for a Senior CRO Manager to join their team and help drive experimentation strategies for a diverse range of clients.

Key Responsibilities:

• Develop and execute conversion rate optimisation (CRO) strategies for clients.

• Lead client-facing calls, providing expert advice and guidance on CRO techniques.

• Analyse customer journeys using tools like GA4, ContentSquare, HotJar, and other CRO platforms.

• Oversee test design and implementation, ensuring optimal analytics and performance.

• Mentor and support junior members of the CRO team.

• Stay up-to-date with the latest trends in CRO and experimentation.

Required Skills and Experience:

• Solid experience in CRO/Experimentation (agency background preferred).

• Strong understanding of CRO tools such as AB Tasty, VWO, Optimizely, ContentSquare, etc.

• Hands-on experience with Google Analytics 4 (GA4), ContentSquare, and HotJar.

• Proven ability to lead client-facing discussions and presentations.

• Previous experience in mentoring or overseeing junior staff (preferred but not essential).

• Agency experience is ideal, as the role requires managing multiple projects simultaneously.

Nice-to-Haves:

• UX and/or test design experience.

• Familiarity with Figma.

Why Join?

• Be part of a small, close-knit, award-winning agency.

• Strong opportunities for professional development, including management training and potential for future team leadership.

• Work in a collaborative environment where your ideas are valued.

• Regular team socials and celebrations of successes.

If you are a proactive, experienced CRO professional looking for a new challenge with plenty of room for growth, we would love to hear from you!

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Digital Marketing Manager
Location: Altrincham
Salary: £40,000 – £50,000

THE BUSINESS

An established luxury retail brand is looking to appoint a Digital Marketing Manager to drive the growth and effectiveness of both paid and organic digital channels.

THE POSITION

In this role, you will act as the key digital marketing expert within the team, with a strong emphasis on Paid Media strategy and execution.

YOUR PROFILE

• Demonstrated expertise in Paid Media campaigns across multiple platforms

THE PACKAGE

• Competitive salary of £45,000 – £55,000

NEXT STEPS

To express your interest, please forward your CV to Daniel Abbasi at Harnham by applying through the link provided.

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Senior CRO Analyst

Location: Holborn (2x per week)
Salary: £65,000 per annum

About the Role:

A leading international marketing agency is seeking a Senior Conversion Rate Optimisation (CRO) Analyst to join their growing Data & Strategy team. This is a key opportunity to work on high-profile accounts and take ownership of the CRO space for a major automotive brand. You’ll collaborate with a talented Data Science team, driving data-driven insights to optimise customer journeys and improve conversion rates.

Key Responsibilities:

• Lead strategy development and create impactful presentations (decks) for clients, focusing on key areas such as UX, finance, forms, and more.

• Collaborate with Data Scientists to extract insights from GA4 data, ensuring the right questions are answered and actionable narratives are created.

• Manage web analytics tasks, from data interpretation to setting up and understanding tagging and events.

• Brief data science teams, use tools like Omnibug to optimize the tracking and analysis of user behaviour.

• Regularly engage with clients through workshops, planning sessions, and offering insights that drive strategic decisions.

• Analyse user journey data to identify hypotheses for A/B testing and conversion rate optimization, and collaborate with external agencies to implement tests.

Skills & Experience:

• 5+ years of experience in Web Analytics, CRO, or a similar role, ideally within a digital/marketing agency.

• Strong experience with web analytics tools such as Adobe Target, Medallia, MXO, or Decibel, and a deep understanding of customer/user journey analytics.

• Expertise in A/B testing and CRO methodologies, with the ability to develop data-driven hypotheses.

• Data Science Knowledge: Familiarity with concepts like clustering, predictive modelling, and basic statistical techniques.

• Technical Skills: Knowledge of BigQuery/SQL/Python is desirable but not essential.

• Strong communication skills – experience presenting to clients and collaborating with internal teams.

• Experience working with large clients in complex environments is a plus.

Why Join?

• Work with a global, well-established marketing agency offering professional growth.

• Engage in a mix of strategic thinking and hands-on data work for high-profile clients.

• Competitive salary and travel expenses covered for client meetings outside London.

The Process:

1. Initial interview with Talent Acquisition (if applicable).

2. Online interview with the Data Science Manager and potentially the Data & Strategy Director.

3. In-person interview with a presentation: Present a recent project you’ve worked on, showcasing your experience in CRO and analytics.

If you’re passionate about data storytelling, CRO, and web analytics, apply now to take your career to the next level!

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DATA AND ANALYTICS CONSULTANT

UP TO £38,000

LONDON – HYBRID – 2X A WEEK

*Please note, you must be a UK resident with full right to work*

THE COMPANY

This midsize Performance Marketing agency has global offices and works directly with some major clients in a range of sectors.

THE ROLE

This role is for someone looking to join an agency early on in their career and work on a range of projects. Ideally you’ll already have a broad scope of analytics experience, but want support to further develop your technical capabilities.

SKILLS + EXPERIENCE

• Experience using SQL and BigQuery in a working environment
• Have an interest in Digital Analytics – bonus points if you’ve used Google Analytics or similar
• Understanding of Digital Marketing and how things work across SEO, PPC and web analytics
• Must have experience with at least one data visualisation tool – open to any, e.g. Looker, Tableau, Power BI or equivalent

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

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TECHNICAL COMMERCIAL ANALYST

£35,000 – £45,000

LONDON – 3 DAYS A WEEK (NO FLEX)

*Please note, this company is unable to sponsor, and you must be a UK resident to apply*

THE COMPANY

This health and beauty retailer is rapidly growing and is expanding in the Customer Digital Analytics team!

THE ROLE

You’ll analyse the onsite customer journey, provide key insights to the wider business, and identify new growth opportunities. Your role will involve tracking performance, segmenting customer audiences, and reporting on product categories, sales, and transactions. As the go-to GA4 specialist, you’ll ensure accurate data tracking and deliver meaningful insights to drive business decisions.

SKILLS + EXPERIENCE

• Google Analytics 4 – you must be confident in the tool as you’ll be acting as an SME on the tool for the entire business
• Strong use of SQL with BigQuery
• Data visualisation – can be any tool e.g. Power BI, Tableau, Looker etc
• Strong stakeholder engagement, confident, has provided insights and recommendations
• Curious and commercial mindset

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

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Digital Marketing Manager
Up to £50,000
On-site work structure – Manchester

THE COMPANY
I am currently looking for a Digital Marketing Manager to join a prestigious retailer in the Greater Manchester area!

THE ROLE
In this role, you will oversee the digital marketing strategies and manage the digital channels (SEO, Paid media etc) for the organisation. You will be responsible for optimizing the website traffic performance and digital media campaigns with the intention of driving brand awareness and foot traffic to physical stores.

SKILLS AND EXPERIENCE
Strong background in digital channels such as SEO, paid search, etc.
Experience in a retail or luxury market.
Strong understanding of e-commerce.
Experience with managing a team is desirable

If you are interested in the role and would like to discuss further, please send your CV

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