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Customer Insight Analyst
Location: United States
This is an opportunity to join a data-driven insights team where your analysis will directly influence business strategy, customer engagement, product development, and commercial performance. You will work with a wide range of stakeholders, turning complex data into actionable recommendations that improve customer outcomes and support business growth.

The Role and Deliverables

• Deliver customer, product, and commercial analysis to uncover trends, risks, and opportunities.
• Develop and maintain management information reporting and KPI dashboards using Power BI.
• Provide actionable customer insights that support product development, retention, and revenue growth.
• Build forecasting models and support business planning through budget and performance analysis.
• Partner with stakeholders across marketing, commercial, and product teams to inform strategic decision-making.
• Design and evaluate test-and-learn initiatives, measuring the impact of product and customer experience improvements.

Your Skills & Experience

• Strong analytical and numerical skills with experience generating customer or commercial insights.
• Proven ability to influence business decisions through data-driven recommendations.
• Experience building reporting solutions and dashboards in Power BI.
• Proficiency in SQL, SAS, or similar data analysis tools.
• Advanced Excel skills and confidence working with large datasets.
• Strong written and verbal communication skills with the ability to present findings to non-technical stakeholders.
• Demonstrated problem-solving capability and attention to detail.
• Self-motivated, proactive, and comfortable managing priorities independently.

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PRODUCT DATA ANALYST

Location: Remote

Experience: 2-4 years

THE OPPORTUNITY

We’re hiring a Product Data Analyst to help shape product decisions for a consumer-facing mobile platform used by millions. Approximately 70% of your time will focus on designing, executing, analyzing, and improving A/B tests alongside Product. The remaining 30% will center on product analytics, including ownership of Mixpanel, event tracking, dashboards, QA, and self-service reporting. This is not a traditional, highly technical Data Scientist position. We’re looking for a product-minded analyst or an analytically strong product professional who can pair sound analytical judgment with excellent communication and stakeholder management.

WHAT YOU’LL DO

– Partner closely with Product Managers to identify product opportunities, define success metrics, and turn business questions into measurable experiments.

– Design and execute A/B tests, including hypothesis development, experiment setup, audience definition, metric selection, analysis, and recommendations.

– Evaluate experiment results using rigorous analytical methods; clearly communicate findings, tradeoffs, limitations, and next steps to product stakeholders.

– Help establish and improve experimentation standards, including test design, measurement frameworks, documentation, and post-test learnings.

– Own and enhance the Mixpanel analytics environment, ensuring teams can confidently access product performance insights.

– Build and maintain dashboards, recurring reporting, and self-service analytics resources for Product and cross-functional teams.

WHAT WE’RE LOOKING FOR

– 2-4 years of experience in Product Analytics, Growth Analytics, Business Analytics, or a similar analytics role supporting digital products.

– Strong hands-on A/B testing experience, from experimental design and metric selection through analysis, interpretation, and actionable recommendations.

– Experience using Mixpanel or Amplitude for product analytics, behavioral analysis, and dashboard development.

– Strong working knowledge of SQL, with the ability to independently query and analyze product data.

– Demonstrated experience partnering directly with Product Managers and influencing product decisions through data.

PREFERRED QUALIFICATIONS

– Experience analyzing mobile app products and mobile user behavior.

– Background in a high-experimentation environment, such as consumer technology, growth, marketplaces, subscription products, gaming, or mobile applications.

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Director of Health Data Research
Remote, UK | 120k
This is a unique opportunity to lead health data research initiatives that are shaping the future of healthcare innovation. You will play a key role in building partnerships across healthcare, life sciences, and data organisations while helping to unlock the value of large-scale health data to improve patient outcomes and support business growth.
The Company
They are a high-growth health technology organisation using data, analytics, and AI to improve the delivery of care. With a strong focus on innovation, they work at the intersection of healthcare, technology, and research to create meaningful impact for patients and healthcare providers. Their collaborative environment brings together experts across product, data, healthcare, and commercial functions to tackle complex challenges. As they continue to expand, they are investing heavily in health data research and strategic partnerships.
The Role
* Lead the health data research function and drive strategic initiatives across healthcare and life sciences
* Build and manage partnerships with pharmaceutical organisations, research partners, healthcare providers, and data-focused businesses
* Evaluate opportunities to commercialise data and research offerings within the life sciences ecosystem
* Identify emerging market opportunities while navigating relevant regulatory and compliance considerations
* Lead commercial discussions, partnership negotiations, and ongoing stakeholder management
* Collaborate with cross-functional teams across product, data, research, and commercial functions to deliver strategic objectives
* Help shape the organisation’s long-term health data and research strategy
Your Skills & Experience
* Strong experience working with health data, healthcare analytics, health research, or life sciences data solutions
* Proven ability to build and manage senior stakeholder relationships and strategic partnerships
* Commercial awareness with experience identifying and developing new business opportunities
* Understanding of healthcare, clinical, life sciences, or regulated data environments
* Strong communication and influencing skills with the ability to engage technical and non-technical audiences
* Experience working cross-functionally within complex organisations
* Passion for using data and innovation to improve healthcare outcomes
What They Offer
* Competitive salary and benefits package
* Fully remote working environment
* Opportunity to influence the direction of a growing health data research function
* Exposure to cutting-edge work at the intersection of healthcare, AI, and data science
* Collaborative culture with significant scope for professional growth and leadership impact
How to Apply
Apply through Harnham to learn more about this Director of Health Data Research opportunity and discuss whether it aligns with your experience and career goals.

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Director of Data Partnerships

£120,000 + Bonus + Equity
Remote (UK) | Occasional London Travel

I’m working with a high-growth HealthTech organisation to appoint a Director of Data Partnerships.

This is a unique opportunity to build and lead a new commercial research function focused on turning one of Europe’s largest real-world healthcare datasets into valuable partnerships, research programmes, and new revenue streams. The role sits at the intersection of healthcare data, life sciences, research, and commercial strategy.

The opportunity

This is not a traditional:

• Business Development role
• Clinical Research leadership role
• Data Science leadership role
• Partnerships role

Instead, they’re looking for someone who can combine:

Health Data & Analytics
Research & Clinical Programmes
Commercial Partnerships
Strategic & Operational Delivery

You’ll take ownership of developing relationships across pharmaceutical companies, healthcare organisations, NHS bodies, CROs, and research partners, helping create and deliver programmes that leverage large-scale real-world care data.

What you’ll be doing

• Build and lead a new Health Data Research Partnerships function
• Develop relationships with pharmaceutical companies, NHS organisations, healthcare providers, and research organisations
• Identify opportunities for clinical trials, real-world evidence, and health outcomes research
• Translate complex healthcare data into commercially valuable propositions
• Design and operationalise research programmes with external partners
• Lead external networking, roadshows, and partnership development
• Manage negotiations and long-term strategic partnerships
• Line manage and develop a small existing research team
• Work closely with Product, Data, AI, and Commercial teams to shape strategy and execution

The team

You’ll lead a small but established team including:

• Research Manager
• Clinical Research Programme Manager

The foundations are already in place, but this role is about taking the function to the next level and building a significant new growth area for the business.

What they’re looking for

Essential

• Experience building external partnerships
• Strong commercial acumen
• Ability to understand and interrogate complex datasets
• Experience working within healthcare, life sciences, clinical research, or health data environments
• Comfortable engaging with senior stakeholders across Pharma, NHS, CROs, and HealthTech businesses
• Experience creating new commercial opportunities
• Strong leadership capabilities
• Ability to move from strategy into delivery

Likely backgrounds

• Real-World Evidence (RWE)
• Healthcare Data Partnerships
• Health Economics & Outcomes Research (HEOR)
• Clinical Research Partnerships
• Life Sciences Strategy
• HealthTech Commercial Leadership
• NHS Data Partnerships
• Research Programme Leadership

Why this role?

• Build a completely new commercial and research vertical
• One of the largest real-world healthcare datasets in Europe
• Significant executive support and investment
• Opportunity to create meaningful commercial impact
• Remote-first working
• Equity participation
• Blend of data, partnerships, healthcare, research, and business growth

Package

• £120,000 salary
• Bonus
• Equity / stock options
• Fully remote working
• Occasional London travel
• Leadership role with significant autonomy

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Mobile Product Manager
London, Hybrid
Salary up to £80,000

This is an opportunity to take ownership of a high-impact mobile product used daily by engaged customers. You will shape the direction of a premium mobile experience, working at the intersection of product, data, and emerging AI technologies to deliver tangible user outcomes.

The Company
They are a fast-growing, investor-backed technology business operating in the digital finance space. Their focus is on delivering intuitive, high-quality products that help users better understand and manage complex information. With a collaborative and delivery-focused culture, they combine data, design, and engineering to create meaningful user experiences. The team is scaling steadily and offers strong exposure to innovation in AI-driven product development.

The Role

• Own the mobile product experience across iOS and Android, setting direction and managing the roadmap
• Work closely with a dedicated cross-functional squad to deliver high-quality product releases
• Use product analytics and user data to inform decision-making and continuously improve performance
• Refine and optimise the user experience, focusing on usability, speed, and clarity
• Enhance product development processes, improving collaboration between product and engineering
• Explore and implement emerging technologies, including AI tools, to improve product delivery

Your Skills and Experience

• Strong commercial experience in mobile product management within a consumer-facing environment
• Proven track record of delivering native iOS and Android applications
• Data-driven mindset with the ability to translate insights into product improvements
• High attention to detail with a focus on delivering polished user experiences
• Interest in AI and new product development tools, with a willingness to experiment and learn
• Confident communication skills and the ability to collaborate across technical and non-technical teams

How to Apply
If you are interested in this Mobile Product Manager role, please apply with your CV to start the conversation.

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Junior Manager, Business Intelligence

London/Hybrid

Up to £46,000

Overview

This is an exciting opportunity to help build and shape a growing Business Intelligence function within a fast scaling, data driven organisation. You will play a key role in elevating reporting capabilities, working closely with senior stakeholders while delivering high quality insight across a variety of client projects.

The Company

They are a global media and analytics organisation focused on understanding what truly drives commercial performance. With a strong international presence and rapid expansion, they invest heavily in data, experimentation, and proprietary technology to deliver measurable outcomes. Having historically centralised data capabilities abroad, they are now building out a dedicated UK based function. This role will be integral to that growth.

The Role

You will work across existing and new client engagements, owning dashboard development and improving how data is structured and delivered.

• Audit and enhance existing dashboards and reporting products
• Lead discovery work to identify opportunities to improve data infrastructure and reporting setup
• Build and deliver new dashboards across marketing performance metrics such as clicks, impressions, and conversions
• Support onboarding of new client projects, ensuring data pipelines and reporting are fit for purpose
• Develop more advanced dashboard templating and explore future forecasting capabilities
• Integrate wider business data alongside performance metrics to drive deeper insights
• Create high quality, client ready visualisations including creative performance dashboards
• Collaborate with senior stakeholders and manage multiple projects in a fast paced environment

Your Skills and Experience

• Strong commercial experience with BI and reporting in a marketing or media environment
• Hands on expertise in Power BI or similar tools such as Data Studio
• Strong SQL skills, ideally with experience using BigQuery
• Experience building dashboards that drive actionable insight
• Ability to work with data pipelines and understand data collection funnels
• Interest in AI, with evidence of personal exploration or projects
• Strong communication skills and ability to manage multiple stakeholders and priorities
• Experience with Python or R is beneficial but not essential

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Senior Digital Analyst
Manchester Hybrid (3x day per week)
£60,000 – £70,000

The Company

They are a well-established digital platform business with a strong focus on technology, data, and customer experience. Significant investment across Product, Engineering, Data, and AI has created a sophisticated analytics ecosystem where data plays a central role in decision-making.

Their analytics capability is deeply embedded within the organisation, providing access to detailed behavioural data and modern tracking infrastructure. You will join a collaborative environment where analysts partner closely with Product, Engineering, Marketing, and Data Science teams to drive measurable business impact.

The Role
As a Senior Analyst, you will focus on behavioural analytics, audience measurement, and customer journey analysis within a product-led environment.
You will:

• Analyse customer behaviour across complex digital journeys to identify opportunities for product and commercial improvements
• Develop audience measurement frameworks and build deeper understanding of customer segments and behaviours
• Work directly with event-level behavioural data to generate actionable insights
• Explore and validate tracking implementations to ensure accurate measurement of customer interactions
• Translate analytical findings into recommendations for Product, Engineering, Marketing, and Data Science stakeholders
• Support personalisation initiatives through audience analysis and behavioural insight
• Apply statistical techniques to answer business and product questions
• Investigate customer journeys, conversion behaviours, and engagement patterns
• Contribute to experimentation and testing programmes where relevant
• Lead analytical projects from problem definition through to stakeholder recommendation

Your Skills & Experience

• Strong commercial experience in Product Analytics, Digital Analytics, Web Analytics, Customer Analytics, or a related analytical field
• Advanced SQL skills and experience working with large-scale behavioural or event-level datasets
• Experience analysing customer journeys, user behaviour, and digital product performance
• Strong understanding of tracking methodologies and digital measurement frameworks
• Ability to communicate complex analytical findings clearly to both technical and non-technical audiences
• Experience partnering with Product, Engineering, Marketing, or Data Science stakeholders
• Strong statistical knowledge and a structured approach to problem solving
• Comfortable managing ambiguous business questions and translating them into analytical solutions

What They Offer

• Salary up to £70,000 with flexibility for exceptional candidates
• 10% annual share award
• Hybrid working model, three days per week in the Manchester office
• Access to a highly mature analytics and data environment
• Opportunity to work with rich behavioural and event-level datasets
• Exposure to Product, Engineering, Data Science, and AI teams
• Strong career development opportunities within a large and established analytics community
• High visibility and influence across product and business decision-making

How to Apply
If you’re an experienced Senior Analyst with strong behavioural analytics and stakeholder management skills, apply today to discuss this opportunity in more detail.

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Head of Health Data Research
London – hybrid
Up to £120,000 + bonus + equity

This is a unique opportunity to build and scale a new research partnerships function within a rapidly growing, technology-driven organisation. Sitting at the intersection of healthcare data, commercial strategy, operational research, and life sciences, you will play a pivotal role in transforming large-scale real-world data into meaningful research and commercial outcomes.

The Company
They are a fast-growing organisation that combines advanced technology, AI, and large-scale operational data to improve outcomes across a highly regulated sector. Through significant investment in data capabilities, they have built one of the largest real-world datasets in their field, creating new opportunities for research, innovation, and commercial collaboration.

As part of their continued growth, they are establishing a dedicated Research Partnerships function focused on developing partnerships across life sciences, healthcare, research, and public sector organisations. This role will be central to shaping that vision and driving long-term commercial impact.

The Role
As Director of Research Partnerships, you will lead the development of a new commercial research vertical, helping external partners unlock value from large-scale real-world datasets and operational insights.

You will:

• Build and grow a network of strategic research and commercial partnerships
• Develop relationships with pharmaceutical companies, healthcare organisations, research institutions, and other external stakeholders
• Identify opportunities to leverage real-world data to support clinical trials, research programmes, and evidence generation initiatives
• Translate complex datasets and analytical capabilities into compelling commercial propositions
• Collaborate with partners to design, develop, and operationalise research programmes
• Lead external engagement activities, including industry events, presentations, and stakeholder roadshows
• Work closely with cross-functional teams across data, product, analytics, and operations
• Manage and develop a small research partnerships team
• Support both the commercial development and operational delivery of research initiatives
• Contribute to the creation of a significant new revenue stream and growth area for the business

Your Skills & Experience
You will bring a combination of commercial, analytical, and partnership-building expertise.

Key requirements include:

• Strong experience developing strategic partnerships within healthcare, life sciences, health data, research, or related sectors
• Ability to understand, interrogate, and communicate complex data concepts to external stakeholders
• Commercial acumen with experience identifying and developing new revenue opportunities
• Knowledge of clinical research, clinical trials, real-world evidence, or health data ecosystems
• Experience working with pharmaceutical organisations, healthcare providers, research institutions, or public sector bodies
• Comfort operating in both strategic and execution-focused environments
• Ability to manage stakeholders at executive and senior leadership level
• Experience leading, mentoring, or developing high-performing teams
• Entrepreneurial mindset with the ability to build new capabilities and functions from the ground up
• Strong communication and relationship management skills

What They Offer

• Opportunity to build and lead a new strategic business function
• High visibility role with significant executive exposure
• Opportunity to work at the forefront of healthcare data, AI, and research innovation
• Clear scope for long-term career growth and organisational impact

How to Apply
To find out more about this Head of Health Data Research opportunity, please apply with your CV and get in touch for a confidential discussion.

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Head of Partnerships

Up to £120,000| London / Remote

A fast-growing healthcare technology business is looking for a Head of Partnerships to build and scale a new Research Partnerships function.

You’ll work across pharma, NHS, clinical research and real-world data, developing strategic partnerships and turning data and technology capabilities into new commercial opportunities.

The role

• Build relationships with pharma, NHS and research organisations
• Identify opportunities for real-world data and clinical research
• Develop and commercialise new partnership opportunities
• Help design and operationalise research programmes
• Lead and develop a small research partnerships team
• Build a significant new commercial vertical from the ground up

About you

We’re looking for someone with a blend of commercial, data, research and operational experience.

You might come from pharma, healthcare, life sciences, clinical research, real-world data or operational research, with a strong track record of building partnerships and commercial opportunities.

This is not a traditional BD role – you’ll need to understand the data, identify the opportunity and help execute the partnership.

£120k + bonus + equity | London / Remote | ASAP

Find out more and apply via the link below!

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Head of Partnerships

Fully Remote in the UK

£120,000 + Bonus + Equity

The Company

A rapidly growing HealthTech business is transforming how care is delivered, using technology, AI and data to help people live healthier lives in their own homes. The business has built one of Europe’s largest home healthcare datasets, combining extensive social care and clinical data with advanced technology and AI capabilities; having already developed and commercialised technology across the NHS and wider care sector, the organisation is now looking to build a significant new Research Partnerships proposition, creating commercial partnerships across Pharma, Life Sciences, Healthcare and Data.

The Role

As Head of Partnerships, you will lead the development of strategic partnerships across the health data and research ecosystem. This is not a traditional BD role; the successful candidate will combine data, operational research, commercial partnerships and execution, helping to turn a unique healthcare data asset into commercially valuable research programmes and partnerships.

You will:

• Build and lead the organisation’s research partnerships network.
• Develop relationships with pharmaceutical companies, CROs, NHS organisations, healthcare providers and wider research partners.
• Identify opportunities to use real-world healthcare data within clinical trials and research programmes.
• Help pharmaceutical and research organisations understand the data and capabilities available.
• Identify opportunities to commercialise health data propositions within Life Sciences.
• Develop new commercial partnerships and research opportunities.
• Work with partners to design and operationalise research programmes.
• Conduct roadshows and build the organisation’s external network across Pharma, Healthcare and Life Sciences.
• Translate complex data and research capabilities into compelling commercial propositions.
• Take opportunities beyond the initial commercial conversation and support their operational execution.
• Lead negotiations and ongoing partnership management.
• Work closely with Data, Product, Clinical Research and Operations teams.
• Line-manage and develop the existing Research Partnerships team.
• Help shape the strategy, proposition and operating model for this new commercial vertical.

The Team:

You will lead a small specialist Research Partnerships team, currently consisting of:

• Clinical Research Programme Manager – focused on research programme and partnership activity.
• Research Manager – supporting the development and delivery of research opportunities.

You will be responsible for developing this team as the Research Partnerships function grows.

The Opportunity:

The organisation has access to approximately 300 billion data points generated across its care operations, providing a unique view of patients in their homes. The opportunity is to use this real-world data to help pharmaceutical and research organisations answer questions that traditional clinical datasets may not be able to answer, supporting areas such as clinical trial recruitment and evidence collection. You will have significant ownership over developing this proposition, building the external market and turning early opportunities into scalable commercial partnerships.

Your Skills & Experience

Experience developing strategic partnerships within Pharma, Life Sciences, Healthcare, HealthTech or a related research environment.

• A strong understanding of healthcare data and how it can be translated into commercial value.
• Experience with clinical trials, clinical research, operational research, evidence generation or real-world data.
• A proven ability to develop new external partnerships and commercial opportunities.
• The ability to understand, interrogate and communicate complex data.
• Experience working with senior stakeholders within pharmaceutical companies, the NHS, CROs or research organisations.
• Experience commercialising data, technology or research propositions.
• Strong commercial judgement and the ability to identify where data can solve genuine research or clinical problems.
• Experience taking partnerships from initial proposition through to operational delivery.
• Experience managing and developing small, specialist teams.
• An entrepreneurial mindset and the ability to build a new proposition or vertical from scratch.

You do not need to be a traditional salesperson to be successful in this role; the role requires commercial instinct and strong partnership-building skills, but the emphasis is equally on understanding the underlying data and ensuring opportunities can actually be delivered.

The Benefits

• £110,000-£120,000
• Bonus
• Equity / stock options
• Fully remote working with occasional visits to the London office (1x day a month)
• Opportunity to build a new commercial vertical from the ground up
• Significant exposure to senior stakeholders across Pharma, Life Sciences, NHS and Healthcare
• Opportunity to work with a highly innovative healthcare data business

How to Apply

If you’re a commercially minded partnerships leader with experience across healthcare data, research, clinical trials, Pharma, Life Sciences or HealthTech, and you’re excited by the opportunity to build a major new partnerships function from scratch, I want to hear from you!

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Manager of AI
Philadelphia
On-site
$235K + up to 12% bonus

The Company:

The business is growing rapidly and has made AI a core strategic priority, with significant investment already underway. This is a rare opportunity to build something genuinely new inside a well-resourced, technically sophisticated organisation.

The Role:

• Define and drive the company-wide AI strategy, identifying high-impact use cases across manufacturing, supply chain, sales, and customer service
• Build and lead a new Agentic AI team from the ground up, including hiring, onboarding, and establishing best practices
• Act as an AI evangelist across the business, partnering with senior leaders including the COO and CFO to embed AI into core processes
• Own the full lifecycle of AI projects from proof of concept through to production deployment and ongoing monitoring
• Develop and deliver a GenAI training programme to upskill colleagues across the organisation

The Profile:

• 5+ years of experience in AI, Data Science, or Machine Learning, with proven leadership responsibility
• Hands-on experience delivering AI or ML solutions at scale, ideally within a manufacturing, industrial, or engineering environment
• Familiarity with Agentic AI concepts and tools; experience with the Claude ecosystem is highly desirable
• Strong communication skills with the ability to translate complex technical ideas for non-technical executive stakeholders
• A genuine passion for AI and a track record of staying current with emerging technologies and industry developments

Unfortunately, this company is not able to offer visa sponsorship or relocation support at this time.

If you believe your profile matches what we’re looking for, simply apply and attach your most recent CV – I’ll be in touch if it’s a match.

We receive a high volume of interest across all our roles, so unfortunately we’re not able to give individual feedback to everyone. If you haven’t heard back within 15 days, your profile hasn’t been shortlisted on this occasion.

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