Operations Analytics and Insight Lead

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London / £90000 - £100000 annum

INFO

Salary

SALARY:

£90000 - £100000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent


OPERATIONSANALYTICS & INSIGHTS LEAD LONDON/HYBRID
UP TO £100,000

This is a unique opportunity to lead an established analytics function while remaining close to the work. You'll combine people leadership, operational analytics, experimentation, and AI-driven innovation to influence business strategy and improve customer and operational outcomes.


ROLES AND RESPONSIBILITIES:
The Operations Analytics & Insights Lead will:


  • Lead, coach, and develop a team of analysts and analytics professionals
  • Define analytical priorities and building a structured, value-driven roadmap
  • Partner with senior stakeholders to influence business decisions through insight
  • Develop frameworks to measure operational performance and identify inefficiencies
  • Deliver hands-on analysis, experimentation, A/B testing, and statistical evaluation
  • Build scalable reporting and measurement frameworks
  • Automate manual processes and improving analytical workflows
  • Support AI-enabled operational initiatives, including chatbot and copilot analytics
  • Establish trusted metrics, governance, and data quality standards
  • Drive a culture of analytical rigour, commercial thinking, and continuous improvement
YOUR SKILLS AND EXPERIENCE:
The ideal candidate will have the following skills and experience:
  • Strong experience leading analytics, data, or insight teams
  • Proven people management and stakeholder engagement capability
  • Advanced SQL skills with the ability to work hands-on when required
  • Experience developing analytical strategy and influencing senior leadership
  • Strong statistical knowledge, including experimentation and significance testing
  • Experience translating complex analysis into actionable business recommendations
  • A track record of improving processes through automation and data-driven decision-making
  • Practical experience using AI tools and technologies to enhance business processes
  • Comfortable operating in fast-moving, commercially focused environments

APPLY BELOW!


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