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Director of Quantitative Operations

£90,000-£100,000 + Bonus

Fully Remote in The UK

Are you an experienced Quantitative Research Operations leader ready to take the step into a Director-level position? This is an opportunity to lead a team of around 12 people, oversee a £12m-£15m annual project portfolio, and take ownership of the Quantitative Operations function within a highly respected healthcare market research business. The business is open to experienced Senior Managers looking to make their first move into a Director role, provided you can demonstrate the leadership, commercial awareness and operational capability to step up.

The Company

This is a well-established healthcare market research and data collection business, backed by a global organisation with a strong reputation across the pharmaceutical and healthcare insights space. They work with major healthcare and pharmaceutical clients across the UK and Europe, combining the specialist feel of a research business with the infrastructure and reach of a global organisation. The business has ambitious growth plans and is investing in its people and operations, making this a high-visibility role with genuine scope to influence the future direction of the function.

The Role

As Director of Quantitative Operations, you will report directly into the Managing Director and take overall responsibility for the Quantitative Operations function. You will lead a team of approximately 12 Quantitative Operations and Project Management professionals, with responsibility for team performance, utilisation, development and succession planning.

Your responsibilities will include:

• Leading and developing the Quantitative Operations team.
• Overseeing delivery across a £12m-£15m annual project portfolio.
• Owning resource allocation, project planning and operational delivery.
• Driving improvements across processes, best practice and quality standards.
• Managing team performance, utilisation and development.
• Building a strong training, mentoring and succession plan.
• Maintaining strong client relationships and acting as a senior escalation point.
• Working closely with Client Services, Sales, Finance and wider operational teams.
• Ensuring the function operates efficiently, commercially and profitably.
• Supporting senior leadership with departmental growth and future planning.

This is a role that requires someone who can operate strategically while remaining close enough to the operation to drive delivery.

Your Skills & Experience

You will ideally have:

• A strong background in Quantitative Research Operations.
• Experience within healthcare, pharmaceutical or healthcare market research.
• Proven experience managing and developing teams.
• Experience overseeing multiple projects, budgets and competing priorities.
• Strong client management and stakeholder engagement skills.
• A commercially aware approach, balancing operational excellence with profitability.
• Excellent organisational and project management skills.
• The ability to manage a fast-paced, delivery-focused environment.
• Strong communication skills and confidence working with senior stakeholders.

You do not need to be a Director already. The business is particularly interested in ambitious Senior Managers who are ready to take the next step and can demonstrate clear leadership potential and the ability to scale their responsibilities. Experience across healthcare-focused market research agencies, pharmaceutical research or healthcare data collection will be highly relevant.

The Benefits

• £90,000-£100,000
• Quarterly performance-based bonus

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

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Digital Analyst
£40,000 – £45,000
Hybrid – Merseyside (3x days per week)

Are you passionate about turning digital data into meaningful commercial insight? This is an opportunity to join a well-established retail organisation undergoing continued investment in ecommerce, analytics, and data-driven decision making. You’ll play a key role in helping teams understand online performance, customer behaviour, and growth opportunities through advanced analytics.

The Company
They are a customer-focused retail business with a significant online presence and a strong commitment to innovation. Data plays a central role in shaping commercial decisions, and the organisation continues to invest in analytics capabilities across the business. You’ll join a collaborative environment where insights are valued, and where analytical expertise has a direct impact on performance and strategy.

The Role
As an Ecommerce Data Analyst, you will be responsible for delivering actionable insights that improve online performance and support business growth.
Key responsibilities include:

• Translate business challenges into analytical projects and data-driven recommendations
• Analyse web, customer, and commercial data to identify opportunities and trends
• Build strong relationships with stakeholders across ecommerce and wider business teams
• Develop dashboards, reports, and self-service analytics solutions using BI tools

Your Skills & Experience

• Strong commercial experience working with BigQuery and SQL
• Experience analysing ecommerce or digital performance data
• Strong knowledge of Google Analytics 4 (GA4)
• Experience with data visualisation tools such as Power BI or Looker
• Understanding of analytical methodologies and data-driven problem solving
• Awareness of ETL processes and data automation concepts
• Strong communication skills with the ability to present complex findings clearly to non-technical audiences

What They Offer

• Competitive salary and benefits package
• Hybrid working environment
• Access to career development and progression opportunities
• Collaborative and supportive analytics team
• Opportunity to shape reporting, insights, and data capability across a growing ecommerce function
• Pension and additional employee benefits

How to Apply
If you’re an Ecommerce Data Analyst with strong SQL, BigQuery, GA4, and BI experience, apply today to learn more about this exciting opportunity.

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Analytics Consultant

£70,000 – £90,000

Remote

This is an excellent opportunity to join a specialist analytics consultancy delivering modern data and AI solutions for organisations across multiple industries. You’ll work on high-impact projects, collaborate with experienced consultants, and help clients unlock greater value from their data using leading cloud and analytics technologies.

The Company

They are a well-established data and analytics consultancy that helps organisations modernise and scale their analytics capabilities through cloud-based data platforms and modern data stack technologies.

Their teams work closely with clients to design, build, and support innovative analytics solutions that enable data-driven decision making. With a strong focus on technical excellence, continuous learning, and customer success, they offer an environment where consultants can develop deep expertise while making a measurable impact.

The business fosters a collaborative culture that encourages knowledge sharing, professional development, and progression into senior leadership and solution architecture responsibilities.

The Role

As a Senior Analytics Consultant, you will lead the delivery of analytics and data engineering projects while acting as a trusted advisor to clients.

Key responsibilities include:

• Leading end-to-end analytics and data engineering engagements for a diverse client portfolio.
• Designing and implementing cloud-based data solutions using Google Cloud technologies.
• Building scalable data models and transformation frameworks using tools such as dbt and Dataform.
• Developing dashboards, reporting solutions, and data visualisations using platforms including Looker and Power BI.
• Leading client workshops and translating business requirements into scalable technical solutions.
• Designing modern analytics architectures, including data flows, warehouse structures, and orchestration processes.
• Managing project risks, blockers, dependencies, and delivery milestones.
• Mentoring junior consultants and contributing to internal best practice initiatives.
• Supporting the adoption of emerging analytics, cloud, and AI technologies.

Your Skills & Experience

You should have:

• Strong commercial experience with Google Cloud, BigQuery, dbt, and Looker.
• Experience delivering analytics, business intelligence, or data engineering projects in a consulting or client-facing environment.
• Excellent SQL, data modelling, cloud data warehousing, and database design skills.
• Experience working with software development practices including Git, CI/CD, and version control.
• Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Experience balancing multiple projects and priorities in a fast-paced consulting environment.
• Exposure to modern data stack technologies such as Fivetran, Snowflake, Segment, Airbyte, Cube, or similar tools.
• Relevant cloud certifications or an interest in achieving them.

What They Offer

• Competitive salary package.
• Performance-related bonus scheme.
• Private medical insurance.
• Life assurance.
• Contributory pension scheme.
• Enhanced family-friendly benefits.
• Flexible public holiday policy.
• Hybrid, remote, or office-based working options.
• Home office equipment allowance.
• Ongoing learning and development support, including professional certifications.
• Clear progression into senior consulting, leadership, and solution architecture pathways.

How to Apply

If you are passionate about modern analytics, cloud data platforms, and delivering meaningful business impact, apply today to learn more about this Senior Analytics Consultant opportunity.

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Customer Insights Analyst

£45,000 – £50,000 + bonus + strong pension

Hybrid – West Midlands (1x day per week)

This is an opportunity to join a growing customer analytics function at a pivotal time, where data plays a central role in shaping customer communications and commercial decision-making. You will work at the heart of campaign delivery, combining technical expertise with real business impact across multiple product areas.

The Company

They are a well-established UK financial services organisation with a strong customer-first culture and a reputation for high-quality service. Data and analytics are a strategic priority, with ongoing investment in modern platforms, tools, and ways of working. The environment is collaborative, stable, and focused on long-term value rather than short-term wins.

The Role

As a Customer Selections and Analytics Consultant, you will be responsible for delivering accurate and timely customer selections that support a wide range of campaigns. You will work closely with analytics and marketing stakeholders to turn campaign briefs into robust, data-driven outputs.

Key responsibilities include:

• Translating campaign briefs into clear, structured technical requirements
• Building, running, and optimising campaign selections using SQL
• Joining and manipulating data from multiple sources including CRM, transactional, and engagement data
• Using APIs to push selections into a CRM platform, supporting email and direct mail campaigns
• Partnering with analytics specialists on testing, measurement, and performance analysis
• Planning selections ahead of delivery schedules to support smooth campaign execution
• Contributing to wider data platform migrations and process improvements

Your Skills and Experience

• Strong SQL capability, with confidence building and optimising complex queries
• Experience in campaign selections, customer analytics, CRM data, or a related data role
• Ability to translate business requirements into practical data solutions
• Comfortable working with multiple data sources and large customer datasets
• Experience supporting marketing or customer communications campaigns
• Industry background is open, with transferable analytical experience valued

What They Offer

• Competitive salary and benefits package
• Hybrid working with flexibility built into the culture
• Exposure to large-scale data platform and CRM transformation projects
• Clear opportunities to develop technical capability and progress within analytics
• A supportive, collaborative team environment with strong knowledge sharing

How to Apply

Apply now to learn more about this Customer Selections and Analytics Consultant role and how it could fit into your next career move.

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Head of Quantitative Operations

£90,000 – £100,000 + bonus

Remote

This is an opportunity to lead a high-performing quantitative operations function within a well-established organisation at the intersection of research, data, and client services. You will play a key role in shaping operational strategy, driving service excellence, and developing a talented team while working closely with senior stakeholders.

The Company

They are a global organisation that delivers data-driven insights to support strategic decision-making for their clients. With a strong focus on quality, innovation, and operational excellence, they work across complex research programmes and maintain high standards of client delivery. They foster a collaborative environment where leadership, continuous improvement, and professional development are highly valued.

The Role

• Lead the day-to-day operations of the quantitative research and fieldwork function.
• Manage, mentor, and develop a team, ensuring high performance and long-term succession planning.
• Drive operational efficiency, quality standards, and best practice across all projects and processes.
• Oversee resource planning, project allocation, and workload management to optimise delivery.
• Build and maintain strong relationships with internal stakeholders and external clients.
• Ensure projects are delivered on time, to budget, and in line with regulatory and industry standards.
• Support the implementation of strategic initiatives and continuous improvement programmes.
• Monitor team performance, training programmes, and operational KPIs.
• Manage departmental costs and support effective workforce planning.

Your Skills & Experience

• Strong commercial experience leading quantitative operations, research operations, or fieldwork teams.
• Background in market research, healthcare research, data collection, or a related environment.
• Proven ability to manage people, projects, and competing priorities in a fast-paced setting.
• Experience improving operational processes and driving high-quality client delivery.
• Strong stakeholder management and communication skills.
• Knowledge of quantitative research methodologies and project lifecycle management.
• Proficiency with survey and research platforms, alongside advanced Microsoft Excel and broader Microsoft Office tools.
• Analytical mindset with excellent problem-solving and organisational skills.

What They Offer

• Competitive salary and benefits package.
• Opportunity to shape and influence a critical operational function.
• Exposure to senior leadership and strategic business initiatives.
• Career progression within a growing and collaborative environment.
• Ongoing professional development and leadership opportunities.

How to Apply

If you are interested in this Director of Quant Operations opportunity, please apply with your CV to discuss the role in more detail.

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Web Analyst
£30,000 – £34,000
Hybrid – Manchester (2x days per week)

This is an excellent opportunity for an aspiring Web Analyst to join a growing analytics function where you’ll work with GA4, SQL, BigQuery, and CRO initiatives to improve digital performance. You’ll gain hands-on exposure to experimentation, stakeholder engagement, and data-driven optimisation within a supportive and collaborative environment.

The Company
They are a large, established organisation with a strong focus on digital transformation, analytics, and continuous improvement. With a significant online presence and ongoing investment in data capabilities, they are committed to using insight to enhance customer experiences and business performance. Their Data & Insights team plays a key role in shaping digital strategy and driving evidence-based decision-making across the organisation.

The Role
You will support the web analytics and conversion rate optimisation function, helping stakeholders understand website performance and identify opportunities for improvement.
Responsibilities include:

• Analyse website performance and user behaviour using GA4
• Support A/B testing and experimentation programmes through data analysis and insight generation
• Evaluate test outcomes and provide recommendations to improve website performance
• Identify optimisation opportunities across digital customer journeys
• Query and manipulate data using SQL and BigQuery
• Produce reports, dashboards, and actionable insights for stakeholders
• Collaborate with digital, marketing, and product teams to support business objectives
• Utilise modern analytics and AI tools to enhance analysis and productivity

Your Skills & Experience

• Strong working knowledge of GA4
• Commercial experience within web analytics or a broader analytics role with exposure to digital data
• Good SQL skills and experience working with large datasets
• Strong analytical and problem-solving capabilities
• Ability to communicate insights clearly to both technical and non-technical stakeholders
• Experience translating data into actionable recommendations

Desirable:

• Experience with Google Tag Manager (GTM)
• Exposure to BigQuery
• Knowledge of CRO, experimentation, or website optimisation methodologies

What They Offer

• Salary of £30,000 to £34,000 depending on experience
• Hybrid working, with 2 days per week in their Manchester office
• Exposure to leading web analytics, experimentation, and optimisation projects
• Opportunity to develop expertise in GA4, BigQuery, SQL, and digital analytics
• Clear career progression within a growing analytics function
• Supportive team culture with investment in professional development and learning

How to Apply
If you’re looking to develop your career in web analytics and want to make a measurable impact through data-driven decision-making, please apply today.

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Head of Marketing Analytics

£90,000-£110,000

Fully Remote in The UK

The Company

This is an exciting opportunity to join a well-established, highly commercial B2B business which provides critical equipment, services and facilities management solutions across sectors including hospitality, healthcare, education and commercial environments. Its proposition combines equipment, servicing and long-term contracts, creating a strong recurring-revenue model. Having grown through a combination of organic growth and acquisitions, the business is now expanding internationally across Ireland, the Netherlands and Belgium. With significant investment and an increasing focus on data-driven decision making, this is an exciting time to join the organisation and help shape its next phase of growth!

The Role

As Head of Marketing Analytics, you will take ownership of the marketing analytics and intelligence capability, using data to drive outbound campaigns, customer targeting and commercial performance. Reporting directly into the Marketing Director, you will lead a team of four across campaign effectiveness, campaign analytics, data analytics and supply chain analytics. The business currently has a significant outbound operation, generating around 5,000 leads per week in the UK, and is looking to significantly enhance the data and analytics capability supporting these campaigns. You will be responsible for turning a complex and growing customer database into actionable insight: identifying the right customers and prospects to target, understanding their behaviour and value, and using this intelligence to drive acquisition, cross-sell, retention and reactivation activity. This is a hands-on leadership role initially, with the opportunity to develop into a broader senior leadership position as the data and marketing analytics function continues to grow.

Your responsibilities will include:

• Develop and own the marketing intelligence and analytics strategy.
• Lead customer segmentation and value-based targeting across multiple revenue streams.
• Identify opportunities across active, lapsed, lost and prospective customers.
• Build data-led outbound campaigns for telemarketing, sales and email channels.
• Use customer behaviour and commercial data to identify acquisition, retention, cross-sell and reactivation opportunities.
• Develop campaign effectiveness reporting and dashboards, providing clear visibility of ROI and performance.
• Work closely with Marketing, Sales, IT, Operations and Contact Centre teams to turn insight into action.
• Improve the quality, structure and usability of customer data across the organisation.
• Help maximise the value of the existing CRM and support the ongoing HubSpot implementation.
• Lead and develop a team of four analysts and insight specialists.
• Partner with IT to develop the organisation’s data and analytics infrastructure.
• Champion data-driven decision making and embed a stronger analytics culture across the business.
• Help establish a longer-term vision for how data and marketing analytics can be embedded across different revenue streams and business units.

Your Skills & Experience

• Significant experience in marketing analytics, customer analytics, data analytics or marketing intelligence.
• Proven experience leading and developing an analytics team.
• Strong experience with customer segmentation, targeting and campaign analytics.
• A track record of using data to support lead generation and outbound marketing activity.
• Strong commercial understanding, with the ability to connect analytics to revenue and business outcomes.
• Excellent SQL skills and experience working with data warehouses.
• Strong experience with data visualisation and BI tools.
• Experience working with CRM and marketing technology platforms; HubSpot experience would be advantageous.
• Experience working closely with sales, marketing, contact centre or inside-sales teams.
• Experience managing complex customer datasets across multiple products, propositions or revenue streams.
• Strong stakeholder management and communication skills.

Experience within B2B, lead generation, contact centres, field sales or service-led commercial environments would be particularly relevant.

The Benefits:

• £90,000-£110,000

How To Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

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CRO Manager

London (Hybrid – 2x Days a Week in Office)

£45,000-£55,000

The Company

This is an award-winning digital optimisation agency specialising in CRO, digital analytics, SEO and experimentation, helping leading brands create better digital experiences and drive measurable improvements in conversion; founded by industry leaders with more than 35 years of combined experience, the business has built a strong reputation for being genuinely data and insight-led, combining analytics, experimentation, UX and customer research to solve complex digital challenges! The business is continuing to grow and has been recognised as one of the UK’s Best Places to Work, with a strong focus on learning, development and creating an environment where people can build long-term careers.

The Role

As the CRO Manager, you will take ownership of experimentation programmes across a range of client accounts, working closely with analysts, UX specialists and developers to identify opportunities, develop hypotheses and deliver optimisation programmes that create measurable commercial impact. This is a hands-on CRO role with significant client exposure, rather than a purely management position. You’ll be responsible for managing multiple projects, presenting recommendations to clients and using data, research and experimentation to influence digital strategy. As the team continues to grow, there will also be the opportunity to take on management and mentoring responsibility, supporting junior members of the team and helping shape best practice across the CRO function.

What You’ll Be Doing:

• Lead CRO and experimentation programmes across multiple client accounts.
• Analyse user journeys and digital behaviour to identify barriers and opportunities for conversion.
• Use analytics, heatmaps, customer research and user interviews to develop compelling testing hypotheses.
• Oversee the design, implementation and analysis of experiments.
• Monitor live tests and conduct post-test analysis to identify actionable insights.
• Present findings, recommendations and optimisation strategies directly to clients.
• Build strong relationships with stakeholders and take ownership of client programmes.
• Work closely with analysts, UX specialists and developers to deliver experimentation programmes.
• Manage multiple projects and competing priorities across different clients.
• Mentor and support junior members of the team, with the potential to take on direct management responsibility.
• Stay up to date with developments across CRO, experimentation, UX and digital optimisation.

Your Skills & Experience

• Strong experience in CRO.
• Experience working with multiple brands, clients or stakeholders.
• Experience with experimentation platforms such as VWO, AB Tasty, Optimizely, Adobe Target or Convert.
• Comfortable managing multiple projects and working independently.

The agency is flexible on tooling: strong CRO fundamentals and the ability to learn new platforms are more important than experience with a specific technology.

The Benefits

• £45,000-£55,000 salary

How To Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.

To Apply for this Job Click Here

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Senior Software Developer

£110,000 – £160,000

London (5 days a week in office – no flex)

This is an opportunity for a Senior C# Full Stack Engineer to join a high-performing engineering team working on complex, data-intensive systems. You will have significant ownership over technical decisions, contribute to the design of scalable software solutions, and play a key role in delivering projects that have a direct impact on the business.

THE COMPANY

They are a technology-led investment business that leverages advanced analytics, automation, and software engineering to drive decision-making. With a collaborative and highly technical culture, they have grown steadily while maintaining a strong focus on quality, innovation, and employee retention. Engineers are given the autonomy to influence projects, contribute ideas, and work closely with stakeholders across the business.

THE ROLE

As a Senior Software Developer, you will build and enhance high-performance C#/.NET applications, working across greenfield projects, real-time data systems, and complex engineering challenges.

Specifically, you can expect to be involved in the following:

• Designing, building, and optimising high-performance C#/.NET applications
• Leading the delivery of greenfield projects and enhancements to existing platforms
• Contributing to system architecture, design decisions, and performance optimization
• Developing scalable solutions that process and manage large volumes of data
• Collaborating with highly skilled engineers in a cross-functional environment
• Taking ownership of projects and contributing to ideas throughout the development lifecycle
• Mentor and support other developers while promoting engineering best practices

SKILLS AND EXPERIENCE

The successful Full-Stack Software Developer will have the following skills and experience:

• Strong commercial experience with C# and .NET
• Experience building backend systems and full stack applications
• JavaScript and modern frontend frameworks
• A strong understanding of software engineering fundamentals, architecture, and design principles
• Experience working with relational databases such as SQL Server or similar
• The ability to communicate technical concepts clearly and effectively
• A proactive approach to learning and professional development
• An interest in sports and a general understanding of how major sports are played and structured

BENEFITS

The successful Full-Stack Software Developer will receive the following benefits:

• Salary between £110,000 – £160,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

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Full-Stack Software Developer

£70,000 – £100,000

London (5 days a week in office – no flex)

This is an opportunity to join a highly technical engineering team building business-critical software in a fast-paced, data-driven environment. You’ll work on a mix of greenfield and existing applications, contribute to complex engineering challenges, and have genuine ownership over projects from design through to delivery.

THE COMPANY

They are a growing technology-led investment business that uses advanced analytics, automation, and software engineering to support decision-making in the Sports market. With a collaborative culture and flat structure, they have built a reputation for retaining talented engineers and providing an environment where people can make a meaningful impact. Their engineering team works closely with other areas of the business, creating software that directly influences performance and innovation.

THE ROLE

As a Full-Stack Software Developer, you will build and enhance high-performance C#/.NET applications, working across greenfield projects, real-time data systems, and complex engineering challenges.

Specifically, you can expect to be involved in the following:

• Building and maintaining C# and .NET applications used across the business
• Working on both greenfield development and enhancements to existing systems
• Contributing to system architecture, design decisions, and performance optimization
• Developing scalable solutions that process and manage large volumes of data
• Collaborating with highly skilled engineers in a cross-functional environment
• Taking ownership of projects and contribute ideas throughout the development lifecycle
• Working on a variety of technical challenges across multiple concurrent initiatives

SKILLS AND EXPERIENCE

The successful Full-Stack Software Developer will have the following skills and experience:

• Strong commercial experience with C# and .NET
• Experience building backend systems and full stack applications
• JavaScript and modern frontend frameworks
• A solid understanding of software engineering fundamentals and best practices
• Experience working with relational databases such as SQL Server or similar
• The ability to communicate technical concepts clearly and effectively
• A proactive approach to learning and professional development
• An interest in sports and a general understanding of how major sports are played and structured

BENEFITS

The successful Full-Stack Software Developer will receive the following benefits:

• Salary between £70,000 – £100,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Solution Consultant

Location: Remote (USA)

About the Role

We are seeking a Solution Consultant to help customers successfully adopt and maximize the value of our software after implementation. This is a highly customer-facing role focused on training, user support, customer engagement, and long-term adoption.

Responsibilities

• Deliver customer training and onboarding.
• Provide ongoing product support and troubleshoot user issues.
• Build strong relationships with customers and act as a trusted point of contact.
• Proactively engage users to increase adoption and utilization.
• Analyze healthcare claims data to provide relevant, customer-specific guidance.
• Gather customer feedback and contribute to product improvement efforts.
• Create training materials, documentation, and best practices.

Qualifications

• Experience working with healthcare claims data.
• Background in healthcare fraud, waste & abuse (FWA), investigations, auditing, compliance, claims analysis, SIU, Medicaid Program Integrity, healthcare insurance, or government healthcare programs.
• Strong understanding of healthcare operations and how data is used to support investigations, oversight, or program integrity.
• Excellent communication, presentation, and training skills.
• Customer-focused with strong relationship-building abilities.
• Strong analytical and problem-solving skills.
• Comfortable learning and adopting new technologies.
• No coding or software development experience required.

Government healthcare experience is a plus; candidates from private healthcare organizations with relevant claims and investigation experience are also encouraged to apply.

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