CRM – Account Manager

arrow

London / £300 - £300 day

INFO

Salary

RATE:

£300 - £300

Location

LOCATION

London

Job Type
JOB TYPE

Contract


CRM Account Manager (Part-Time Contract)

London, Mostly Remote
£300 a day

This is an excellent opportunity to join a growing CRM and lifecycle marketing agency supporting a range of ecommerce brands. The assignment offers significant flexibility and the chance to play a key role in managing client relationships, driving commercial outcomes, and helping shape the future growth of the business.

The Company
They are a specialist agency focused on CRM and customer engagement strategies for ecommerce businesses. Working with leading CRM platforms including Klaviyo, Braze, and Customer.io, they help clients maximise customer engagement and revenue performance. As the business continues to grow, they are looking for an experienced CRM professional who can take ownership of client relationships and become a trusted extension of the team.

The Role and Deliverables
  • Act as the primary point of contact for a portfolio of ecommerce clients, managing day-to-day relationships and communications.
  • Own client conversations around CRM strategy, campaign performance, customer engagement, and revenue opportunities.
  • Manage ad hoc client requests, including promotional campaigns, product launches, and performance-driven CRM initiatives.
  • Translate client requirements into clear briefs for internal execution teams.
  • Set and manage client expectations, ensuring projects are delivered effectively and meet business objectives.
  • Support new business activity by participating in client discussions, answering questions, and helping secure new accounts.
Your Skills & Experience
  • Strong CRM marketing experience gained within an agency environment.
  • Experience working with ecommerce brands and understanding the commercial impact of CRM activity.
  • Familiarity with CRM platforms such as Klaviyo, Braze, or Customer.io.
  • Proven ability to manage multiple client relationships and operate as a trusted advisor.
  • Strong stakeholder management and communication skills.
  • Experience in account management, CRM consulting, customer engagement, lifecycle marketing, or similar client-facing roles.
  • Comfortable working autonomously and taking ownership of client outcomes with minimal oversight.
  • Ability to balance strategic discussions with commercial objectives and client expectations.
How to Apply
If you have a CRM background and enjoy managing client relationships in a fast-paced agency environment, apply today to learn more about this flexible contract opportunity.
















CONTACT

SIMILAR
JOB RESULTS

4k-Harnham_DA copy
CAN’T FIND THE RIGHT OPPORTUNITY?

STILL
LOOKING?

If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.