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Marketing & Customer Analyst
London, Hybrid | Up to £40,000

This is an excellent opportunity for a commercially focused Marketing & Customer Analyst to join a growing, data-led organisation where analytics plays a key role in shaping marketing performance and customer strategy. You’ll work across a range of projects, turning complex datasets into actionable insights that influence business decisions and deliver measurable impact.

The Company
They are a well-established organisation with a strong focus on data, analytics, and customer insight. Their team works across a variety of marketing and customer analytics projects, helping stakeholders make smarter, evidence-based decisions. They foster a collaborative environment where analytical thinking is valued and professional development is actively supported. This is an opportunity to work with experienced data professionals on high-impact projects while continuing to build your technical and commercial expertise.

The Role

• Analyse customer and marketing data to identify trends, opportunities, and actionable insights.
• Evaluate marketing performance across digital and paid media channels.
• Conduct customer behaviour analysis, including retention, loyalty, segmentation, and purchasing patterns.
• Build and maintain dashboards and visualisations using tools such as Power BI, Tableau, or Looker.
• Develop clear presentations and insight-led recommendations for stakeholders.
• Work with large datasets using Excel and Python to support reporting and advanced analytics.
• Collaborate with cross-functional teams to improve marketing effectiveness and customer performance.
• Support ad hoc analytical projects and contribute to continuous improvement initiatives.

Your Skills & Experience

• Strong experience in marketing analytics and customer insight.
• Advanced Excel skills, including data manipulation, analysis, and reporting.
• Experience using Python for data analysis and data preparation.
• Strong dashboarding and data visualisation capabilities.
• Ability to communicate complex findings clearly to both technical and non-technical audiences.
• Understanding of marketing KPIs such as ROAS, CTR, CPL, conversion rates, and customer metrics.
• Experience working with digital marketing, customer, or campaign performance data.
• A naturally inquisitive and commercially minded approach to problem solving.

How to Apply
If you’re passionate about marketing analytics, customer insight, and using data to drive business performance, apply today to learn more about this opportunity.

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This is an exciting opportunity for an experienced qualitative research leader to join a growing insights and research business operating within the healthcare and life sciences sector. The role combines strategic client leadership, operational excellence, and people management, offering significant scope to shape team performance and client outcomes.

The Company
They are a well-established international research and insights organisation supporting clients across healthcare, pharmaceutical, biotech, and life sciences industries. Their work helps organisations make informed commercial and strategic decisions through high-quality research and consultancy services. With a collaborative and supportive culture, they are committed to delivering exceptional client outcomes while investing in the development of their people.

The Role
As Associate Director, Qualitative Research, you will lead a team responsible for delivering complex qualitative research projects for healthcare and pharmaceutical clients.
Key responsibilities include:

• Leading, coaching, and developing a team of qualitative research professionals
• Managing team performance, workload allocation, and professional development
• Building and maintaining strong relationships with healthcare, pharmaceutical, and life sciences clients
• Overseeing end-to-end project delivery, ensuring projects are delivered on time, within budget, and to a high standard
• Managing project escalations and driving solutions to operational challenges
• Partnering with senior stakeholders to improve processes, systems, and service delivery
• Supporting commercial performance, project profitability, and client retention
• Driving client service excellence across key accounts
• Identifying opportunities to enhance operational efficiency and team effectiveness
• Contributing to the development of best practice standards across research operations

Your Skills & Experience

• Strong qualitative market research experience within healthcare, pharmaceutical, medical device, biotech, or life sciences sectors
• Proven people management experience, including coaching, mentoring, and performance management
• Leading complex research projects from initiation through to delivery
• Experience managing client relationships and providing consultative support to stakeholders
• Strong project delivery and operational management capabilities
• Commercial awareness with an understanding of project profitability and client account management
• Good communication and stakeholder management skills
• Ability to work collaboratively across multiple teams and functions

What They Offer

• Performance-related bonus
• Clear progression opportunities into senior leadership roles

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CRO Manager

Macclesfield (Office Based) | Up to £60,000 + Benefits

This is an opportunity to take ownership of a growing Conversion Rate Optimisation function within a high-performing digital business. You will lead experimentation across multiple customer journeys, influence commercial strategy, and play a key role in shaping the future of the CRO capability while delivering measurable business impact.

The Company

They are a well-established digital organisation operating multiple high-traffic online platforms across a range of sectors. Driven by data, performance marketing, and customer experience, they generate significant volumes of customer enquiries through sophisticated acquisition channels.

With substantial investment in digital marketing and a strong focus on continuous improvement, they are committed to using experimentation, analytics, and technology to optimise customer journeys and commercial outcomes. This is a business that values innovation, collaboration, and evidence-based decision making.

The Role

You will lead the CRO strategy and experimentation roadmap across a portfolio of high-traffic lead generation journeys.

Responsibilities include:

• Owning and managing the conversion rate optimisation roadmap.
• Developing data-driven hypotheses and building a structured testing programme.
• Designing, building, and validating A/B tests using HTML, CSS, and JavaScript.
• Executing experiments through an experimentation platform and ensuring reliable implementation.
• Using behavioural analytics tools to identify user friction and optimisation opportunities.
• Analysing test results and translating insights into commercial recommendations.
• Prioritising experimentation activity based on business impact, traffic levels, and lead quality.
• Collaborating with Marketing, Technical, and Compliance teams to deliver optimisation initiatives.
• Presenting findings, forecasts, and recommendations to senior stakeholders.
• Supporting the development of CRO processes, frameworks, and future team growth.

Your Skills & Experience

• Strong commercial experience in Conversion Rate Optimisation within high-traffic digital environments.
• Hands-on experience building and deploying A/B tests using HTML, CSS, and JavaScript.
• Solid understanding of experimentation methodology, statistical significance, and test analysis.
• Experience using experimentation platforms such as Convert.com or similar tools.
• Knowledge of behavioural analytics platforms including tools such as Mouseflow, Clarity, FullStory, or equivalent.
• Strong understanding of user experience principles and customer journey optimisation.
• Commercial mindset with the ability to balance conversion growth, lead quality, and profitability.
• Excellent stakeholder management and communication skills.
• Experience working within fast-paced digital marketing or performance marketing environments.

What They Offer

• Clear progression opportunities
• Collaborative and supportive working environment
• Additional employee perks and incentives

How to Apply

If you are an experienced CRO professional looking to lead experimentation at scale and make a meaningful commercial impact, apply today to learn more about this opportunity.

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Data Analyst
London (Hybrid, 3 days per week in office) | Up to £60,000

This is an excellent opportunity for a Data Analyst to join a highly data-driven organisation where analytics plays a key role in shaping business and customer decisions. You’ll work across a variety of projects, turning complex data into actionable insights while developing your technical and commercial expertise in a collaborative environment.

The Company
They are a well-established organisation that uses data, technology and analytics to drive measurable business outcomes. With a strong focus on innovation and continuous improvement, they empower teams to make informed decisions through high-quality data and insight. The business offers a supportive environment where curiosity, learning and collaboration are actively encouraged.

The Role
You will play a key role in delivering insight and analytics that support business performance and customer strategy.
Responsibilities include:

• Analysing customer and business data to identify trends, opportunities and actionable insights
• Delivering post-campaign and performance analysis to support decision-making
• Developing customer profiles and audience insights
• Supporting testing and measurement initiatives to evaluate business and marketing performance
• Creating reports, dashboards and visualisations for stakeholders
• Building measurement frameworks and KPI structures
• Collaborating with cross-functional teams to provide data-driven recommendations
• Presenting findings and insights to both technical and non-technical stakeholders

Your Skills & Experience

• Strong SQL and/or Python skills for data extraction and analysis
• Experience working with customer, product, marketing, sales or business datasets
• Ability to query data from cloud-based environments such as AWS, Azure or GCP
• Strong analytical and problem-solving skills
• Experience translating data into clear business recommendations
• Excellent communication and stakeholder management skills
• Naturally curious with a strong attention to detail

Desirable experience:

• Data visualisation and dashboarding tools
• Web or digital analytics
• Statistical analysis
• Customer segmentation or modelling
• Marketing technology platforms and campaign analytics
• Test and learn methodologies

How to Apply

To find out more about this Data Analyst opportunity, please apply with your CV for a confidential discussion.

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Head of Data Engineering

Amsterdam, Netherlands (Hybrid) | €110,000 – €150,000 + Bonus + Benefits

This is a rare opportunity to take ownership of a business-critical data transformation programme at a leadership level. As Head of Data Engineering, you will lead the build-out of a modern data platform, shape engineering standards, and develop a high-performing team while working closely with senior stakeholders to deliver long-term business value.

The Company

They are a growing, data-driven organisation investing heavily in their data and AI capabilities. With a clear roadmap and strong executive sponsorship, they are modernising their data estate and building a scalable platform to support analytics, AI, and business decision-making.

The organisation is moving from strategy into execution and is seeking an experienced data engineering leader to define best practices, drive delivery, and build a team capable of supporting ambitious growth plans.

The Role

You will lead the Data Engineering function, combining people leadership, technical oversight, and strategic delivery.

Responsibilities include:

• Building, leading, and mentoring a team of Data Engineers, Analytics Engineers, and Platform Engineers
• Defining and executing the data engineering roadmap in partnership with senior leadership
• Driving delivery across platform development, data migrations, and modernisation initiatives
• Establishing engineering standards covering code quality, CI/CD, testing, documentation, and operational excellence
• Overseeing architecture decisions to ensure scalable, reliable, and secure data solutions
• Developing cloud-based data platforms that support analytics, reporting, and AI use case
• Managing stakeholder relationships across technology, product, analytics, and business teams
• Ensuring platform reliability through monitoring, incident management, and operational governance
• Supporting hiring, team development, and succession planning within the engineering function
• Championing best practices across Data Engineering, DataOps, and platform operations

Your Skills & Experience

• Strong commercial experience leading Data Engineering teams and delivering large-scale data platform programmes
• Expertise with modern cloud data platforms such as Snowflake, Databricks, Azure, AWS, or Google Cloud
• Strong understanding of data warehousing, data modelling, ETL/ELT pipelines, and orchestration tools
• Experience building and scaling engineering teams while maintaining high technical standards
• Ability to lead architectural discussions and make informed technical decisions
• Experience implementing CI/CD, automation, testing, and DataOps best practices
• Strong stakeholder management skills with the ability to translate business requirements into technical delivery plans
• Experience delivering complex transformation programmes, including migrations, consolidations, or greenfield platform builds
• Familiarity with governance, security, and compliance requirements within enterprise environments
• A hands-on leadership style with the ability to support technical teams when needed

What They Offer

• Salary between €110,000 and €150,000 depending on experience
• Performance-related bonus
• Comprehensive benefits package
• Flexible and hybrid working arrangements
• Opportunity to shape and scale an entire Data Engineering function
• Significant exposure to senior leadership and strategic decision-making
• Clear progression towards Director-level and broader Data & AI leadership responsibilities
• The chance to influence the organisation’s long-term data and AI strategy

How to Apply

If you’re an experienced Data Engineering leader looking to build teams, drive platform transformation, and make a lasting impact, apply today to discuss this opportunity in more detail.

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Marketing Analyst | London | Up to £60,000 + benefits

An exciting opportunity to join a leading marketing and analytics agency, working with major clients to turn data into meaningful insights and drive better business decisions.

The Role:

• Analyse marketing campaign performance and customer behaviour

• Develop reports, dashboards and actionable insights

• Work with a range of analytics tools to support client projects

• Collaborate with internal teams and stakeholders to improve marketing effectiveness

About You:

• Experience in data or marketing analytics

• Knowledge of SQL and/or Python

• Familiarity with analytics tools and data visualisation

• Strong analytical skills and a curious, proactive approach

• Agency experience is beneficial

Location: London – hybrid working, 3 days in the office and 2 from home.

Interested in hearing more? Get in touch for further details!

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Director of Quantitative Operations

£100,000 + bonus and competitive benefits | London – x2 days a week in London

An exciting opportunity for an experienced Quantitative Research Operations professional to take the next step in their career with a leading healthcare market research and insights business.

This is a high-profile leadership position, offering the opportunity to lead a sizeable team, oversee a significant project portfolio and play a key role in the ongoing growth and development of the business.

The Role

Reporting to the Managing Director, you will take overall responsibility for the Quantitative Operations function, leading a team of research operations and project management professionals.

Key responsibilities include:

• Leading, developing and motivating the team to deliver operational excellence.

• Overseeing project delivery, resource planning, utilisation and quality standards.

• Driving process improvements and efficiencies across the function.

• Building strong client relationships and supporting the delivery of exceptional client service.

• Working closely with senior stakeholders across the business to support commercial performance and future growth.

• Contributing to departmental strategy, team development and long-term business planning.

About You

You will have a strong background in quantitative research operations, ideally within healthcare, pharmaceutical or market research environments.

You will be an effective people leader with excellent organisational and client management skills, strong commercial awareness and the ability to balance strategic thinking with operational delivery.

Applications are welcomed from established leaders and ambitious professionals looking to step into their first Director-level position, provided they can demonstrate the potential to lead and develop a growing function.

Salary & Benefits

• Up to £100,000

• Performance-related bonus.

• Comprehensive benefits package, including private healthcare, pension and additional wellbeing benefits.

• Generous annual leave allowance.

Find out more and apply via the link below!

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Associate Director, Qualitative Research

Up to £65,000 + 11.5% Annual Bonus (Paid Quarterly)
London (Southwark) – 2 days per month if outside M25

I’m hiring an Associate Director, Qualitative Research for a global healthcare research business with an outstanding reputation across pharmaceuticals, healthcare, biotech, and life sciences.

This is a brilliant opportunity for an experienced research operations leader who enjoys managing people, delivering high-quality client work, and helping research teams perform at their best. The role sits within a large, established qualitative research function and combines leadership, client management, and operational delivery.

The company

Part of a globally recognised healthcare group, this business supports many of the world’s leading pharmaceutical, biotech, healthcare, and life sciences organisations with research, recruitment, data collection, and engagement services.

They combine the feel of a specialist healthcare research consultancy with the backing, reach, and stability of a global organisation operating across more than 200 markets worldwide.

The role

This is a senior leadership role within the Qualitative Research division.

You’ll report into the Head of Qualitative Research and lead a team of Project Management professionals responsible for delivering complex healthcare research programmes.

Importantly, this is not a research design or insights role.

Instead, the focus is on:

• Team leadership
• Project delivery
• Operational performance
• Client relationship management
• Commercial delivery
• Process improvement

You’ll act as the senior escalation point for both clients and project teams, ensuring projects are delivered on time, within budget, and to a consistently high standard.

What you’ll be doing

Team Leadership

• Lead, mentor, and develop a team of 4-5 Project Managers.
• Manage resource allocation, utilisation, and team performance.
• Support career development, coaching, and succession planning.
• Help build a high-performing, collaborative culture.

Client & Commercial Management

• Build and maintain strong relationships with healthcare research clients.
• Act as a senior escalation point on complex projects.
• Ensure client expectations are met and exceeded.
• Support profitability, project performance, and account growth.

Operational Delivery

• Oversee qualitative healthcare research projects from an operational perspective.
• Ensure projects are delivered on time and within budget.
• Monitor team KPIs and operational performance.
• Improve delivery processes and ways of working.

Strategic Contribution

• Partner with senior leadership on operational improvements.
• Help shape the future growth of the qualitative function.
• Contribute to continuous improvement initiatives across the wider business.

What they’re looking for

Essential

• 5+ years’ experience within the market research industry.
• Strong project management and operational delivery experience.
• Previous people management experience.
• Experience managing client relationships and stakeholders.
• Strong communication and stakeholder management skills.
• Ability to manage workloads, KPIs, budgets, and delivery.
• Experience operating in fast-paced, project-led environments.

Strongly Preferred

• Healthcare market research experience.
• Experience leading project management or operations teams.
• Exposure to pharmaceutical, healthcare, biotech, life sciences, or patient research projects.

Typical backgrounds

• Associate Director
• Project Director
• Senior Project Director
• Client Services Manager
• Research Operations Manager
• Operations Director (Research)
• Healthcare Research Programme Manager

Why this role?

• Lead an established team within a highly respected healthcare research business.
• Manage and develop a team of experienced project professionals.
• Work with some of the world’s leading healthcare and pharmaceutical organisations.
• Strong balance of leadership, operational delivery, and client engagement.
• Backed by a global organisation with excellent stability and growth.
• Flexible working approach for candidates outside London.

Location & Flexibility

London (Southwark)

• Standard expectation: 2 days per week in the office if inside the M25
• For candidates based in the Midlands or North, the business can offer a more flexible arrangement of approximately 2 days per month in London.

Package

• Up to £65k
• 11.5% annual bonus (paid quarterly)
• Hybrid/flexible working
• Strong career progression
• Healthcare and wellbeing benefits
• Global business with excellent long-term opportunities

Interview Process

Stage 1: Teams interview with senior leadership

Focus on:

• Leadership experience
• Team management
• Client ownership
• Operational delivery
• Career motivations

Final Stage: In-person presentation exercise assessing:

• Communication skills
• Stakeholder management
• Commercial thinking
• Executive presence
• Client-facing capability

This role would suit someone who enjoys leading people, improving operations, and building strong client relationships while remaining close to project delivery in a healthcare research environment.

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PHP Developer

Birmingham (Hybrid, 2 days per week) | Up to £50,000

Looking to work on a major platform transformation using modern PHP technologies? This is an opportunity to join a growing development team building and enhancing business-critical internal applications within a collaborative engineering environment.

The Company
An established financial services business investing heavily in its technology estate. They are replacing third-party software with scalable in-house platforms and are growing their engineering capabilities across development, data and QA.

The Role
You will:

• Develop and enhance applications using PHP and Laravel
• Contribute to a greenfield internal platform
• Build and integrate APIs
• Work closely with SQL Developers and QA Engineers
• Write clean, secure and maintainable code
• Participate in testing, code reviews and releases

Your Skills & Experience

• Strong commercial PHP and Laravel experience
• JavaScript knowledge
• API integration experience
• Experience with relational databases
• Understanding of testing and software quality practices
• Strong debugging and problem-solving skills

Nice to have:

• Vue.js or Inertia.js
• CI/CD or DevOps exposure
• Docker experience

What They Offer

• Up to £55,000 salary
• Hybrid working, 2 days in Birmingham
• Greenfield development projects
• Modern technology stack
• Strong collaboration and learning opportunities

How to Apply
Apply now to find out more about this PHP Developer opportunity.

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Data Engineer

Eindhoven, The Netherlands

Salary: 5k a month + holiday

If you’re looking for a role where you can shape an entire data function from the ground up, this is a rare opportunity to make a lasting impact. Joining a fast-growing SaaS business operating in the healthcare space, you’ll be the first dedicated Data Engineer, owning the design, build, and evolution of the company’s data platform in a truly greenfield environment.

The Company

They are a scaling SaaS organisation with a strong product offering and growing international customer base. With data becoming increasingly central to business decision-making and product development, they are investing in building modern data capabilities from scratch. This is an opportunity to influence architecture, technology choices, and best practices from day one. You’ll work closely with stakeholders across the business while helping establish the foundations for a future data team.

The Role

You will take ownership of the company’s data engineering capability, designing and delivering a scalable data platform that supports analytics, reporting, and future data initiatives.

Responsibilities include:

• Designing and building a modern cloud-based data platform from the ground up
• Developing robust ETL and ELT pipelines to ingest, transform, and manage data from multiple SaaS applications and operational systems
• Establishing data modelling standards and scalable data architecture
• Owning data quality, reliability, governance, and monitoring processes
• Partnering with product, engineering, finance, and commercial teams to understand business requirements
• Creating the foundations for self-service analytics and reporting
• Evaluating and selecting appropriate tools, technologies, and frameworks
• Supporting the longer-term growth and maturity of the company’s data function

Your Skills & Experience

• Strong commercial experience as a Data Engineer within a modern cloud environment
• Expertise building data pipelines and data platforms from scratch
• Advanced SQL skills and strong data modelling capabilities
• Experience with cloud platforms such as AWS, Azure, or GCP
• Hands-on experience with modern data stack technologies, including tools such as Snowflake, Databricks, BigQuery, Redshift, dbt, or equivalent
• Strong Python or similar programming skills
• Experience working with SaaS product data and multiple third-party integrations
• Ability to operate independently and take ownership in a standalone Data Engineering role
• Strong stakeholder management and communication skills
• Passion for building scalable, maintainable, and well-documented data solutions

What They Offer

• Salary of €55,000 – 60,000 depending on experience
• Meaningful equity or share incentive opportunity
• Hybrid working model based in Amsterdam
• Comprehensive benefits package
• Significant autonomy and ownership from day one
• Opportunity to define data strategy, architecture, and best practices
• Clear progression path into a future Lead Data Engineer or Head of Data position as the function grows
• Exposure to senior leadership and direct influence on business decisions

How to Apply

If you’re a Senior Data Engineer who enjoys building data platforms from scratch and wants to play a pivotal role in a growing SaaS business, apply today to find out more.

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