Episode 24: Building AI That Creates Measurable Business Value
On Harnham's Data & AI Podcast, Tom Brammer is joined by Keshvi Radia, Head of Product & Data at Balderton Capital, to explore what it takes to move AI beyond experimentation and into everyday business operations.
Drawing on Balderton's experience building internal AI products and supporting portfolio companies, Keshvi explains why AI projects succeed or stall on a few basics: a clear business problem, someone accountable for the outcome and a way to measure whether it's working.
Also in this episode:
- Why AI is only as good as the data behind it
- Why a failed pilot isn't the problem, but an unmeasured one is
- How to decide what should and shouldn't be automated using judgement and risk as your guide
- How bottom-up adoption helped new AI tools gain traction across the business
- What effective AI leadership looks like, from CEO sponsorship through to building capability across the business
- The mindset and skills that matter most when building AI teams
Looking ahead, Keshvi believes the organisations that will benefit most from AI are the ones that create space to experiment, learn quickly and build confidence through practical use.
Subscribe for more conversations with the leaders shaping data and AI, and explore the full podcast series on the Harnham website.