Solution Consultant

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Remote (USA) / $110000 - $140000 annum

INFO

Salary

SALARY:

$110000 - $140000

Location

LOCATION

Remote (USA)

Job Type
JOB TYPE

Permanent

Solution Consultant

Location: Remote (USA)

About the Role

We are seeking a Solution Consultant to help customers successfully adopt and maximize the value of our software after implementation. This is a highly customer-facing role focused on training, user support, customer engagement, and long-term adoption.

Responsibilities

  • Deliver customer training and onboarding.
  • Provide ongoing product support and troubleshoot user issues.
  • Build strong relationships with customers and act as a trusted point of contact.
  • Proactively engage users to increase adoption and utilization.
  • Analyze healthcare claims data to provide relevant, customer-specific guidance.
  • Gather customer feedback and contribute to product improvement efforts.
  • Create training materials, documentation, and best practices.

Qualifications

  • Experience working with healthcare claims data.
  • Background in healthcare fraud, waste & abuse (FWA), investigations, auditing, compliance, claims analysis, SIU, Medicaid Program Integrity, healthcare insurance, or government healthcare programs.
  • Strong understanding of healthcare operations and how data is used to support investigations, oversight, or program integrity.
  • Excellent communication, presentation, and training skills.
  • Customer-focused with strong relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Comfortable learning and adopting new technologies.
  • No coding or software development experience required.

Government healthcare experience is a plus; candidates from private healthcare organizations with relevant claims and investigation experience are also encouraged to apply.

CONTACT

Calum Reid

Senior Manager

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