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Senior Growth Analyst

London (Shoreditch) | Up to £80,000 + Benefits

If you’re a commercially minded analyst who enjoys shaping strategy rather than simply reporting on performance, this Senior Growth Analyst opportunity offers the chance to influence decision-making across growth, product, and marketing functions within a fast-scaling consumer business. You’ll work closely with senior stakeholders, drive experimentation, and uncover opportunities that directly impact revenue, customer acquisition, and retention.

The Company

They are a high-growth consumer subscription business that places analytics at the centre of decision-making. Operating in a fast-paced and highly data-driven environment, they use customer insights, experimentation, and performance analysis to drive sustainable growth. Analytics teams work as strategic partners to the wider business, influencing investment decisions, product development, and commercial strategy.

The Role

You will:

• Partner with Product, Marketing, Finance, and Data teams to support growth strategy and decision-making.
• Proactively identify opportunities across acquisition, conversion, retention, customer value, and marketing effectiveness.
• Lead analysis across customer funnels, lifecycle performance, campaign effectiveness, and channel optimisation.
• Design, analyse, and interpret experiments, including A/B testing and incrementality analysis.
• Translate complex business questions into analytical frameworks, actionable insights, and clear recommendations.
• Define and monitor business KPIs, identify performance trends, and uncover root causes behind key changes.
• Influence prioritisation, investment decisions, and growth roadmaps through data-driven recommendations.

Your Skills & Experience

• Strong commercial experience in Growth Analytics, Marketing Analytics, or Product Analytics.
• Advanced SQL skills and experience working with large, complex datasets.
• Strong experience analysing funnels, cohorts, customer behaviour, experiments, and lifecycle performance.
• Experience with A/B testing, experimentation, attribution modelling, marketing performance, or conversion optimisation.
• Ability to move beyond reporting and provide strategic recommendations that influence business outcomes.
• Excellent stakeholder management and communication skills, with confidence engaging senior audiences.
• Experience with visualisation tools. Exposure to dbt, BigQuery, Looker, Hex, PostHog, Snowplow, or similar technologies would be advantageous.
• A proactive, curious approach and the ability to thrive in an environment with ambiguity and pace.

What They Offer

• Private healthcare and additional wellbeing benefits.
• Annual professional development budget.
• Enhanced annual leave and pension contributions.
• Clear opportunity to partner with senior leadership and influence the direction of a growing business.

How to Apply

To find out more about this Senior Growth Analyst opportunity, please submit your CV for a confidential discussion.

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Marketing and Customer Analyst
London or Leeds (Hybrid, 2 days per week) | Up to £40,000 – £45,000
This is an exciting opportunity for a Marketing and Customer Analyst to join a growing analytics function where data plays a central role in driving business performance. You’ll work across a variety of marketing and customer insight projects, helping stakeholders make informed decisions through high-quality analysis and actionable recommendations.
The Company
They are a data-driven organisation that partners closely with commercial and marketing teams to deliver meaningful insight and measurable business impact. Their analytics team works across a broad range of customer, marketing, and performance-focused projects, combining analytical expertise with strategic thinking. They offer a collaborative environment with excellent opportunities for learning and development.
The Role
You will:
* Analyse marketing and customer data to identify trends, opportunities, and business insights
* Evaluate campaign performance and provide recommendations to improve marketing effectiveness
* Build and maintain dashboards and visualisations using tools such as Power BI, Tableau, or Looker
* Conduct customer behaviour analysis including retention, loyalty, and purchasing patterns
* Present insights and recommendations to both technical and non-technical stakeholders
* Support a variety of analytical projects across marketing, customer, and commercial teams
* Translate complex datasets into clear business narratives that drive decision-making
* Work with stakeholders to understand business challenges and deliver data-led solutions
Your Skills & Experience
You will have:
* Strong commercial experience in marketing analytics or customer analytics
* Advanced Excel skills including data manipulation, analysis, and reporting
* Experience using Python for data analysis and insight generation
* Strong dashboard development and data visualisation experience
* Knowledge of marketing metrics such as ROAS, CTR, conversion rate, and customer acquisition metrics
* Experience analysing customer behaviour and performance trends
* Excellent communication and stakeholder management skills
* The ability to translate complex analysis into practical business recommendations
* A proactive and inquisitive approach to problem-solving
What They Offer
* Hybrid working model
* Private healthcare
* Pension scheme
* Life assurance
* Generous annual leave allowance
* Wellbeing and lifestyle benefits
* Exposure to a wide variety of analytics projects and stakeholders
* Clear opportunities for professional growth and career progression within a developing analytics team
How to Apply
If you’re interested in applying your analytics expertise to solve complex marketing and customer challenges, please submit your CV for further information on this opportunity.

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Principal Data Engineer

Hounslow, Hybrid | £90,000 – £110,000 + Benefits

This is an opportunity for a Principal Data Engineer to take ownership of enterprise-scale data engineering initiatives within a well-established organisation undergoing significant investment in its data and technology capabilities. You’ll combine hands-on technical leadership with team mentorship, shaping engineering best practice while driving the delivery of secure, scalable, and high-performing data products.

The Company

They are a large, complex organisation investing heavily in its digital and data transformation agenda. Data plays a critical role in supporting decision-making, operational efficiency, and innovation across the business. Their engineering teams work in a collaborative environment focused on modern cloud technologies, automation, and continuous improvement. You will join a team that values technical excellence, knowledge sharing, and long-term career development.

The Role

You will lead the delivery and ongoing operation of data engineering solutions, ensuring data products are secure, resilient, and scalable.

Responsibilities include:

* Leading the design, build, testing, and deployment of data pipelines and data products

* Driving data engineering best practices across development, automation, monitoring, and operations

* Coaching, mentoring, and supporting Data Engineers and Senior Data Engineers

* Leading incident management, root cause analysis, and service improvement initiatives

* Helping define engineering standards, coding practices, and automated testing frameworks

* Working closely with product, platform, architecture, and business stakeholders to deliver valuable data solutions

* Supporting agile delivery activities including planning, retrospectives, and continuous improvement initiatives

* Improving platform reliability, observability, performance, and cost efficiency

* Contributing to technical strategy and influencing engineering direction across the wider organisation

* Participating in a rota supporting business-critical data products

Your Skills & Experience

* Strong commercial experience in SQL development

* Expertise in cloud-based data engineering and modern data architectures

* Experience with technologies such as Snowflake, AWS, dbt, or comparable cloud data platforms

* Strong understanding of data ingestion, processing, storage, and optimisation techniques

* Experience building and supporting production-grade data systems

* Knowledge of CI/CD practices, DevOps principles, and agile delivery environments

* Strong understanding of data security, governance, and access control frameworks

* Experience leading technical teams and mentoring engineers

* Ability to influence stakeholders and communicate effectively across technical and non-technical audiences

* Strong problem-solving skills with a focus on reliability, scalability, and continuous improvement

What They Offer

* Opportunities to lead high-impact enterprise data initiatives

* Ongoing learning, mentoring, and career development support

* Clear progression within a growing data and engineering function

* Collaborative environment with strong investment in modern data platforms and technology

How to Apply

If you’re an experienced Principal Data Engineer looking to shape technical strategy, lead engineering excellence, and deliver impactful data solutions, apply today.

To Apply for this Job Click Here

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Marketing & Customer Analyst
They are a data and analytics consultancy supporting clients across a range of sectors. Their team works on customer insight, marketing effectiveness, reporting, and data strategy projects. You will work alongside analysts and stakeholders to deliver data-led recommendations.

The Role
You will:

• Analyse customer and marketing data to identify trends and opportunities
• Assess marketing campaign performance and provide recommendations
• Analyse customer behaviour, retention, loyalty, and purchasing patterns
• Build dashboards and reporting solutions using visualisation tools
• Present insights and recommendations to stakeholders
• Support a range of analytics projects across marketing and customer data
• Contribute to the development of automated reporting and data products

Your Skills & Experience

• Commercial experience in customer analytics or marketing analytics
• Python for data manipulation, analysis, and insight generation
• Advanced Excel skills
• Experience developing dashboards in Power BI, Tableau, or Looker
• Ability to communicate analytical findings to non-technical stakeholders
• Experience working with marketing metrics and KPIs
• Strong presentation skills using PowerPoint
• Experience working with marketing or customer datasets
• Agency experience preferred

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BI Developer (Associate / Senior Associate)

Wilmington, DE | Onsite
$130K-$160K Base + Incentive Potential
U.S. Citizens or Green Card Holders Only | No Sponsorship Available Now or in the Future

A leading enterprise organization is investing heavily in the modernization of its workforce analytics environment and is seeking BI Developers who can help drive the transition from legacy reporting platforms to a modern cloud-based analytics ecosystem.

This is not a traditional dashboard development role. The team is looking for professionals who understand both the front-end analytics experience and the underlying data architecture that powers it. You’ll play a key role in migrating legacy BI assets, improving analytics products, enabling self-service reporting, and helping shape the future state of the organization’s reporting environment.

What You’ll Be Doing

• Design, build, and enhance dashboards, reports, curated datasets, and analytics products used by business stakeholders and leadership teams.
• Lead and support migration efforts from legacy BI platforms into a modern cloud analytics environment.
• Work with large datasets to transform, validate, and optimize data for reporting and analytics use cases.
• Partner with stakeholders to translate business questions into scalable analytical solutions.
• Improve and modernize existing reporting products rather than simply rebuilding them one-for-one.
• Support and enhance legacy dashboards, troubleshoot reporting issues, optimize queries, and maintain business-critical analytics assets.
• Help develop self-service analytics capabilities, semantic layers, and standardized business definitions.
• Present findings and recommendations to stakeholders, including senior leadership audiences.

What We’re Looking For

• Experience building dashboards, reports, and analytics solutions within modern BI platforms.
• Strong SQL, data manipulation, and analytical problem-solving skills.
• Experience working with modern cloud data platforms such as Snowflake, Databricks, or similar technologies.
• Exposure to BI tools such as Sigma, Tableau, Power BI, or comparable platforms.
• Understanding of data pipelines, data flows, and modern analytics architectures.
• Experience supporting both new BI development and existing reporting environments.
• Ability to work directly with business stakeholders and communicate technical concepts clearly.
• Strong troubleshooting mindset and a passion for improving reporting processes and user experience.

Ideal Candidate Background

We’re particularly interested in professionals who have:

• Participated in BI modernization or migration initiatives.
• Worked with both dashboards and the underlying datasets powering them.
• Built analytics solutions on cloud-based data platforms.
• Supported self-service analytics frameworks or semantic layers.
• Partnered directly with business users and leadership teams to deliver actionable insights.
• Experience balancing hands-on development, data analysis, and stakeholder engagement.

Why Apply?

• Join a high-visibility analytics transformation initiative.
• Work with modern cloud data and BI technologies.
• Influence the future analytics strategy of a large enterprise environment.
• Strong compensation with additional flexibility for exceptional candidates.
• Opportunity for growth within a collaborative, data-driven team.

Location: Wilmington, DE
Employment Type: Full-Time

Applicants must be U.S. Citizens or Green Card holders. Sponsorship is not available now or in the future.

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Marketing & Customer Analyst

Up to £40,000
Leeds – Hybrid (2 days per week)

I’m hiring a Marketing & Customer Analyst to join a specialist analytics and consulting business that helps major consumer brands make smarter decisions through customer, CRM, marketing, and data insight.

This is a brilliant opportunity for someone with 1-4 years’ analytics experience who wants to move beyond reporting and develop into a more consultative role, working across customer analytics, segmentation, loyalty, CRM strategy, marketing effectiveness, and commercial insight.

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The company

You’ll be joining a specialist analytics consultancy that supports a range of leading consumer, telecoms, retail, and subscription brands on customer insight and marketing transformation projects.

The team is small, collaborative, and highly commercial. Rather than being siloed into one area, you’ll gain exposure to a broad mix of projects spanning customer analytics, CRM, marketing performance, loyalty, and strategic consulting.

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The role

This sits somewhere between a Customer Analyst, Marketing Analyst, and Junior Consultant.

You’ll work with large customer datasets to understand behaviour, identify opportunities, and help clients improve retention, customer value, loyalty performance, and marketing effectiveness.

The role is about much more than building reports. They want someone who can take data, find the story, and explain what the business should do next.

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What you’ll be doing

• Analyse customer and marketing data to identify trends and opportunities.
• Build and develop Power BI dashboards and reporting solutions.
• Use Python and Excel to manipulate and interrogate data.
• Support customer segmentation, loyalty, retention, and customer value projects.
• Conduct CRM database audits and customer insight reviews.
• Support marketing effectiveness and media analytics projects.
• Create client-ready presentations and communicate findings clearly.
• Work alongside strategists and consultants to turn analysis into commercial recommendations.

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Example projects

• Identifying customers at risk of leaving and recommending retention strategies.
• CRM data audits and segmentation reviews.
• Customer loyalty and behaviour analysis.
• Marketing effectiveness measurement.
• Dashboard automation and reporting transformation.
• Customer journey and behavioural analytics projects.

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What they’re looking for

Essential

• 1-4 years’ analytics experience.
• Strong Python skills.
• Experience building dashboards (Power BI preferred).
• Strong Excel skills.
• STEM degree or strong quantitative academic background.
• Ability to present findings clearly and confidently.
• Strong communication and storytelling skills.

Highly desirable

• Marketing agency or consultancy experience.
• CRM, customer, or marketing analytics experience.
• Customer segmentation or loyalty analysis.
• Media or marketing performance analytics.

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What matters most

Communication & Storytelling

Technical skills are important, but the biggest focus is on someone who can:

• Explain analytical thinking clearly.
• Present confidently to stakeholders.
• Build a narrative from data.
• Translate technical outputs into commercial recommendations.

Commercial Thinking

They want analysts who understand the wider business problem and can recommend actions, not just produce outputs.

Independence

This is a small team with lots of client exposure, so they’re looking for someone who can take ownership of work and operate proactively.

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Why join?

• Exposure to major household-name brands.
• Variety across CRM, customer analytics, loyalty, and marketing projects.
• Opportunity to move into consulting.
• High visibility in a small team.
• Direct access to experienced strategists and senior leaders.
• Broad project work rather than being pigeonholed into one specialist area.
• Flexible hybrid working.

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Working pattern

Leeds

• 2 days per week in the office.
• Leeds-based employees travel to London approximately once per month (fully expensed).

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Interview process

Stage 1: 30-minute introductory conversation

Stage 2: Technical interview including:

• Analytical task presentation
• Dashboarding discussion
• Python and analytical approach
• Insight storytelling and recommendations

Potential final conversation with leadership if required.

This role is ideal for someone currently working as a:

• Customer Analyst
• Marketing Analyst
• CRM Analyst
• Customer Insight Analyst
• Marketing Analytics Executive
• Data Analyst

who wants to accelerate their career in a highly commercial, client-facing analytics environment.

To Apply for this Job Click Here

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Senior Growth Analyst

£70,000-£80,000

London (Hybrid)

Are you a commercially minded analyst who wants to influence growth strategy rather than simply report on performance? This is an opportunity to join one of the UK’s most exciting consumer businesses, using data to shape customer acquisition, retention and product growth!

The Company

This fast-growing, direct-to-consumer pet food business is transforming the market with fresh, human-grade meals, delivered through a subscription model. Founded in 2020, the business has secured significant investment, including a Series C funding round in late 2025, and is continuing to scale its operations. Data and analytics sit at the heart of the business, informing decisions across Marketing, Product and commercial functions. With a strong focus on customer behaviour, experimentation and measurable growth, the company offers an opportunity to work in an ambitious environment where analytical insight directly influences business strategy.

The Role

As Senior Growth Analyst, you will work closely with Marketing and Product teams, partnering with senior stakeholders to identify growth opportunities, challenge assumptions and turn complex analysis into actionable commercial recommendations. Reporting into the Analytics Director, you will take a proactive, generalist approach to analytics, answering a broad range of business questions and helping teams make better, faster decisions.

Key responsibilities will include:

• Identifying opportunities to improve customer acquisition, conversion, retention and long-term customer value.
• Leading analysis across marketing performance, channel optimisation, attribution, customer journeys and product growth.
• Designing and evaluating A/B tests, experimentation frameworks and other approaches to measuring commercial impact.
• Analysing funnels, cohorts and customer lifecycle behaviour to understand performance drivers and identify opportunities for improvement.
• Translating ambiguous business questions into analytical frameworks, measurable hypotheses and clear recommendations.
• Partnering with Marketing, Product, Finance and Data teams to influence prioritisation, investment decisions and growth roadmaps.
• Developing and monitoring KPIs, identifying emerging trends and investigating the root causes of performance changes.
• Communicating complex findings through clear, compelling narratives that influence stakeholders and drive action.
• Working with Analytics Engineering to improve data quality, tracking and self-service analytics capabilities.

Your Skills & Experience

• Strong SQL skills and experience working with large, complex datasets.
• Experience in Growth Analytics, Marketing Analytics, Product Analytics or a similarly commercially focused analytical role.
• A strong understanding of customer acquisition, retention, conversion funnels, cohort analysis and customer lifecycle behaviour.
• Experience with experimentation, A/B testing, campaign effectiveness and marketing performance measurement.
• The ability to move beyond reporting and dashboards to deliver actionable insights and measurable business impact.
• Strong commercial acumen, with the ability to connect customer behaviour and marketing performance to revenue, profitability and long-term value.
• Excellent communication and stakeholder management skills, with the confidence to challenge assumptions and influence senior decision-makers.
• A proactive, curious mindset, with the ability to operate in ambiguity, take ownership and identify opportunities without waiting for a brief.

Experience within a subscription, e-commerce, consumer technology or direct-to-consumer business would be particularly advantageous. Familiarity with dbt, BigQuery, Looker, Google Analytics, attribution modelling or marketing mix modelling would also be beneficial.

The Benefits

• £70,000-£80,000

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

To Apply for this Job Click Here

To Apply for this Job Click Here

Growth Analyst
London, Hybrid
Salary up to £80,000

This is an opportunity to step into a highly commercial Growth Analyst role where your work directly shapes business decisions across acquisition, retention and product strategy. You will act as a strategic partner to cross-functional teams, moving beyond reporting to influence what the business does next and driving measurable impact at pace.

The Company
They are a fast-growing, consumer-focused organisation with a strong emphasis on data-driven decision making. Operating in a digitally led environment, they bring together product, marketing and analytics to optimise the full customer journey. The business fosters a collaborative culture where analysts are embedded within teams and play a central role in shaping growth strategy. Their approach prioritises insight-led experimentation, continuous improvement and clear commercial outcomes.

The Role

• Act as a strategic analytics partner to marketing and product teams, influencing growth strategy and prioritisation
• Identify opportunities across acquisition, conversion, retention and customer lifecycle performance
• Translate business questions into analytical frameworks, hypotheses and actionable recommendations
• Analyse funnels, campaigns and customer behaviour to diagnose performance trends and uncover root causes
• Design and evaluate experiments including A/B testing and incrementality analysis
• Develop clear narratives from complex data to guide decision making at all levels
• Define success metrics and monitor the impact of growth initiatives
• Collaborate with data and engineering teams to improve tracking, data quality and reporting foundations
• Support commercial decision making by evaluating trade-offs across efficiency, volume and long-term value

Your Skills & Experience

• Strong commercial experience in growth, marketing or product analytics
• Advanced SQL and confidence working with large, complex datasets
• Experience analysing customer funnels, cohort behaviour and lifecycle performance
• Knowledge of attribution, digital marketing performance and optimisation techniques
• Experience designing and interpreting experiments and testing frameworks
• Ability to move from insight to action, influencing strategic decisions
• Strong communication skills with the ability to present complex findings clearly
• Confidence working cross-functionally with product, marketing, finance and engineering teams

How to Apply
If you are interested in driving impactful, data-led growth decisions in a commercially focused environment, please apply with your CV.

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Quantitative Analyst

A rare opportunity to join a research-led quantitative risk team within a leading investment environment. This role offers exposure to complex modelling challenges, significant stakeholder engagement, and the opportunity to influence model governance across the business.

The Company
They are a well-established investment organisation with a strong quantitative culture. Their independent risk function plays a key role in model validation, quantitative research, and risk oversight across a broad range of investment activities.

The Role

• Validate and challenge quantitative models across the business
• Conduct research into model performance, assumptions, and limitations
• Produce model validation reports and recommendations
• Present findings to senior stakeholders and governance committees
• Support the enhancement of risk models and analytical tools
• Develop automation and tooling to improve risk processes

Your Skills & Experience

• Strong Python programming skills
• Commercial experience in quantitative modelling, quant research, model validation, or risk
• Excellent mathematical and analytical capability
• Experience assessing, building, or challenging models
• Confident communicator with strong stakeholder management skills
• STEM degree in a quantitative discipline

To Apply for this Job Click Here

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CRO Manager

£55,000-£65,000 + Bonus

Remote-first in the UK – 2x days a month in the office

If you’re a strategic CRO professional who enjoys owning the full customer journey, building experimentation roadmaps and turning insight into measurable commercial growth, this could be an excellent opportunity to make a real impact across multiple brands and markets!

The Company

A leading, multi-award-winning travel insurance group is continuing to invest in its digital customer experience and optimisation capabilities. The group operates several well-established travel insurance brands across the UK, Ireland and Australia, with further international expansion planned. Its flagship brand specialises in providing travel insurance for customers who may have more complex requirements, including those with pre-existing medical conditions. With a strong customer-first culture and a reputation as one of the UK’s top insurance companies to work for, the business is now looking to strengthen its CX and CRO capability with a dedicated CRO Manager.

The Role

Reporting directly into the Head of Marketing, you’ll sit within a small team of three and take ownership of the end-to-end digital customer journey across the group’s brands. This is a highly hands-on role, but with a strong strategic element. You’ll be responsible for shaping the optimisation vision, building the roadmap and identifying where experimentation and customer insight can have the greatest commercial impact. You’ll work closely with Development, UX, Pricing and Customer Operations teams to deliver experimentation, personalisation and wider CX initiatives.

Key responsibilities will include:

• Owning the end-to-end conversion journey, with accountability for conversion, revenue and customer experience
• Building and delivering a data-led experimentation and CRO roadmap
• Identifying opportunities to improve conversion, upsell, retention and ancillary product performance
• Using analytics, customer insight, user testing, session recordings and performance data to identify optimisation opportunities
• Managing and delivering A/B testing and experimentation, ensuring successful tests are implemented into production
• Working with technical teams on tracking, experimentation architecture and scalable optimisation capabilities
• Developing a roadmap around personalisation, experimentation and customer experience
• Defining CX performance indicators and presenting recommendations and results to senior stakeholders
• Working across UK and Gibraltar-based teams to deliver CX initiatives
• Exploring emerging technologies, AI and new approaches to digital optimisation

The business already has a roadmap in place, so you’ll have a strong foundation to build upon while bringing your own strategic thinking and experience to the function.

Your Skills & Experience

• Strong end-to-end CRO and customer journey optimisation experience
• A strategic mindset, with the ability to build and own an optimisation roadmap
• Strong hands-on experience delivering experimentation and A/B testing
• Experience working across the full testing lifecycle, from identifying opportunities through to implementation and measurement
• Strong commercial awareness and the ability to connect optimisation activity to revenue and conversion
• Experience with tools such as AB Tasty, Optimizely, VWO, Google Analytics or similar – the business is tool agnostic
• A good understanding of front-end implementation, tagging and experimentation architecture
• Knowledge of UX/UI and personalisation principles
• Excellent stakeholder management and presentation skills
• The ability to operate in a fast-paced, hands-on environment

Experience within insurance or financial services would be beneficial but is not essential. Travel, digital-first or agency backgrounds will also be considered. Experience with server-side testing and experimentation is particularly attractive.

The Benefits

• £55,000-£65,000 salary
• Bonus

How to Apply

To register your interest in this opportunity, please send your CV to Adam Osborne at Harnham via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Product Strategy Lead

£70,000-£80,000 + Bonus

London (Hybrid – 2x Days a Week in Office)

The Company

This is an opportunity to join a specialist eCommerce consultancy and digital product agency working with ambitious global brands to create better digital experiences and drive commercial growth! The business sits at the intersection of eCommerce, product, strategy, design, technology and AI, helping brands rethink how they build and operate their digital experiences; rather than relying on traditional all-in-one platforms, they help clients explore more flexible, modular approaches, including headless CMS, composable commerce and modular checkout solutions, giving brands greater flexibility, performance and control. The business is part of a much larger global digital experience group, combining the pace and autonomy of a specialist consultancy with the scale and capabilities of a global organisation.

The Role

As Product Strategy Lead, you’ll be a senior strategic hire responsible for helping shape a new product strategy capability within the business. You’ll work directly with senior client stakeholders to understand their commercial challenges, identify opportunities and turn those opportunities into products, propositions and digital experiences that can actually be built and launched. You’ll sit at the intersection of product, strategy, eCommerce and client leadership, working closely with designers, engineers and other strategists throughout the process. This is a role with genuine autonomy. You’ll help shape how the new strategic product function operates, the propositions it takes to market and how it creates value for clients. You’ll also play an important role in growing existing client relationships and identifying opportunities to expand the commercial relationship.

What You’ll Be Doing

• Work directly with clients to understand their business objectives, challenges and desired outcomes.
• Lead strategic product thinking across complex eCommerce and digital challenges.
• Identify opportunities to create new products, services and propositions.
• Develop product strategies from initial concept through to execution.
• Lead client workshops, presentations and strategic conversations with senior stakeholders.
• Work closely with designers and engineers to turn strategy into tangible products and experiences.
• Translate complex technical concepts into clear commercial recommendations for clients.
• Identify opportunities to grow existing client relationships and revenue.
• Challenge existing thinking and bring new ideas and perspectives to clients.
• Help build the agency’s product strategy offering from the ground up.
• Explore how AI can improve products, experiences, processes and commercial outcomes.
• Understand customer behaviour, data and market trends to inform strategic recommendations.
• Work across multiple clients and projects in a fast-paced, autonomous agency environment.

You’ll be expected to operate at different levels – from defining the long-term strategic vision through to helping teams translate that vision into something tangible.

The Questions You’ll Be Solving

You could be working with clients to answer questions such as:

• How can we grow eCommerce revenue?
• What’s missing from the current digital experience?
• What new products or features could create additional value?
• How can AI be embedded into an existing product or customer journey?
• Where are the biggest opportunities for commercial growth?
• How do we turn an identified opportunity into something that can actually be built and launched?

Your Skills & Experience

I am looking for someone operating at the intersection of product, strategy, eCommerce and clients.

You’ll ideally have:

• A strong background working within an agency or consultancy environment.
• Significant experience working with eCommerce clients.
• Experience in product strategy, digital strategy, product management or a closely related discipline.
• A proven track record of working directly with clients and senior stakeholders.
• Strong commercial understanding, with evidence of driving revenue or commercial impact.
• Experience taking products, propositions or strategic ideas from concept through to execution.
• Strong knowledge of the eCommerce landscape, including platforms such as Shopify.
• Understanding of UX, CRO, APIs, SEO, integrations and digital product development.
• The ability to work comfortably with designers, engineers and other technical specialists.
• Strong analytical and problem-solving skills.
• Experience using AI to improve products, processes or ways of working.
• Excellent presentation, communication and influencing skills.
• The ability to operate autonomously in a fast-moving environment.

The key is someone who can hold the room with senior clients, understand the commercial problem they’re trying to solve and then work with technical and creative teams to turn that thinking into something deliverable!

The Benefits

• £70,000-£80,000

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

To Apply for this Job Click Here