Technology Client Services Attorney (AI & Legal Tech)
New York / $200000 - $300000 annum
INFO
$200000 - $300000
LOCATION
New York
Permanent
Technology Client Services Attorney (AI & Legal Tech)
Location: New York, Washington DC, Chicago, San Francisco (hybrid)
About the Opportunity
A top-tier global law firm is investing heavily in client-facing technology and AI capabilities to redefine how legal services are delivered.
This role sits at the intersection of legal practice, client engagement, and emerging technology, helping shape how innovation is communicated, understood, and adopted by clients.
You will work directly with senior partners and clients to position AI and legal technology as a strategic differentiator in service delivery.
The Role
You will serve as a key advisor and translator between technology, legal teams, and clients, ensuring that complex innovations are clearly articulated and commercially relevant.
This is a highly visible, externally oriented role with direct exposure to client strategy, business development, and firm leadership.
What You'll Do
- Monitor and evaluate emerging technologies, including AI, and translate insights into strategic recommendations for client impact
- Partner with senior attorneys to shape and deliver client-facing narratives around technology and innovation
- Develop high-quality materials for client presentations, pitches, RFPs, and strategic engagements
- Collaborate with business development and client engagement teams to support key client relationships and growth initiatives
- Create clear, compelling content that explains complex technical concepts in accessible, client-ready language
- Work closely with internal innovation and AI teams to align capabilities with client needs and feedback loops
What Sets You Apart
- Ability to translate technical concepts into clear, persuasive narratives
- Strong communication and presentation skills with senior stakeholders and clients
- High level of organization, judgment, and attention to detail
- Experience operating in law firm or professional services environments
- Comfort navigating both legal and technology domains
Ideal Background
- JD preferred (or equivalent experience)
- 5+ years of relevant experience in legal, consulting, or client-facing innovation roles
- Exposure to legal technology, AI, or digital transformation initiatives
Why This Role Is Different
This is not an internal-facing innovation role. You will directly influence how a leading firm presents, positions, and delivers AI-enabled legal services to its clients.
Compensation & Benefits
- Competitive base salary: $175,000 - $200,000 + performance bonus
- Comprehensive healthcare, retirement, and wellness programs
- Generous PTO and holiday structure
- Strong investment in professional development and career growth
Closing Note
This role is best suited for individuals who can operate at the intersection of law, technology, and client strategy, and who bring both intellectual rigor and commercial instinct to their work.
CONTACT
Tim Greenwald
Senior Recruitment Consultant
SIMILAR
JOB RESULTS
Senior Marketing Analyst
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Marketing Analyst
London – hybrid – 4 per week onsite
Up to £65,000
This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations across a major agency group, and take ownership of complex analytical work that directly influences marketing performance.
The Company
They are a data driven marketing organisation that helps consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media, customer analysis, and marketing measurement.
The Role
* Lead analytical work across multiple client accounts, helping shape data driven strategies and campaign optimisation.
* Investigate audience behaviour, targeting performance, and customer interactions across digital media activity.
* Analyse large customer and transactional datasets to identify trends, segment VIP customers, and inform next step recommendations.
* Support discussions on marketing measurement, including Marketing Mix Modelling principles, limitations, and methodological considerations, without building models yourself.
* Represent analytics in wider group meetings, helping evaluate effectiveness work and challenge external propositions where needed.
* Collaborate with commercial, product, and media teams to ensure insights are clearly communicated and acted upon.
* Operate with autonomy while contributing to a wider team and mentoring others where appropriate.
Your Skills and Experience
* Strong commercial experience in customer, digital, or marketing analytics.
* Knowledge of Marketing Mix Modelling or econometrics principles, with the ability to discuss methodologies confidently.
* Good understanding of statistical concepts including experimentation design, uncertainty, and interpretation.
* Skilled in SQL and experienced using a business intelligence tool.
* Comfortable working directly with clients and presenting analytical narratives in a clear, engaging way.
* Experience in an agency or consultancy environment is beneficial but not essential.
* Curious, proactive, and confident navigating technical and commercial discussions.
What They Offer
* Exposure to a wide variety of retail, ecommerce, and delivery focused clients.
* The chance to broaden your expertise across digital measurement, customer analytics, and marketing effectiveness.
How to Apply
To be considered for this opportunity, please apply with your CV.
To Apply for this Job Click Here
Lead Product Analyst
London
£90000 - £100000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Lead Product Analyst
London – hybrid 3x a week
Up to £100,000 + equity
This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while working on a rapidly scaling international portfolio.
The Company
They are a well-established, data driven fintech operating a multi-product consumer app across lending and financial services. Known for their strong analytical culture, they have been profitable for several years and continue to grow at pace, including significant expansion into the US market. Data sits at the centre of decision making, with analytics embedded closely alongside product, engineering and growth teams.
The Role
You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact.
- Lead product analytics for a consumer app, focusing on personalisation and customer relevance
- Use data to determine the right product, message or experience to show each user at the right time
- Partner closely with product managers, engineers and data scientists in a cross functional, pod based environment
- Drive experimentation through robust AB testing and funnel analysis to improve conversion and engagement
- Support recommendation systems and propensity models to predict customer behaviour and purchase likelihood
- Analyse customer journeys, drop offs and lifecycle behaviour to optimise in app and push notification experiences
- Translate complex analysis into clear commercial recommendations for senior stakeholders
Your Skills and Experience
- Strong experience in product or growth analytics within consumer facing digital products
- Advanced SQL and strong Python skills, with Python central to day to day analysis
- Proven experience with experimentation, AB testing and causal analysis
- Exposure to propensity modelling or recommendation based use cases
- A commercial mindset with the ability to link analysis to business outcomes
- Experience working closely with product and engineering teams in agile environments
- Familiarity with complex, multi step customer journeys, ideally within apps or large scale consumer platforms
What They Offer
- Salary up to £100,000
- Equity participation
- Hybrid working with three days per week in the London office
- A highly visible role with real ownership and influence over product direction
- Strong opportunities for growth within a scaling analytics function
How to Apply
Apply now to learn more about this Lead Product Analyst opportunity and how it could fit your next career move.
To Apply for this Job Click Here
Senior Marketing Analyst
London
£75000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Marketing Analyst
London – hybrid 3x a week
Up to £85,000 + equity
This is a high impact Senior Marketing Analyst role sitting at the centre of growth and commercial decision making within a fast paced, product led fintech. You will take ownership of marketing analytics across a complex, multi-product environment, with a particular focus on attribution, experimentation, and driving efficient growth in a key international market.
The Company
They are a highly data driven fintech operating a consumer app across lending and financial products. Known for strong analytical standards and commercial focus, they have been profitable for several years and continue to scale at pace, including significant expansion into the US. Data is deeply embedded across product and growth teams, with analytics playing a critical role in shaping strategy.
The Role
- Partner closely with growth and marketing teams to support performance analysis and commercial decision making
- Analyse marketing spend across digital channels including paid social and search, assessing efficiency and ROI
- Own attribution analysis to understand where customer applications originate, including multi touch attribution models
- Optimise end to end customer funnels, identifying drop offs and conversion opportunities
- Analyse complex customer journeys across financial products and recommend alternative pathways for rejected users
- Build models to answer commercial questions such as incrementality, uplift and new channel effectiveness
- Apply statistical techniques to support experimentation, testing and investment decisions
- Work closely with senior stakeholders including the Head of Growth and CMO to translate insight into action
Your Skills and Experience
- Strong commercial marketing analytics experience within consumer technology or digital products
- Advanced SQL and Python skills, with Python central to analytical work
- Proven experience with attribution modelling and complex channel analysis
- Hands on experience with experimentation, AB testing and statistical analysis
- Ability to structure ambiguous problems and deliver clear, actionable insight
- Confident communicator with experience influencing non technical stakeholders
What They Offer
- Salary up to £85,000
- Equity participation
- Hybrid working with three fixed days per week in the London office
- High visibility role with clear ownership and impact
- Opportunity to work on international growth within a mature, data led organisation
How to Apply
To apply, please send your CV to Izzi, including your contact details and salary expectations.
To Apply for this Job Click Here
Lead Analyst
London
£75000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Commercial Analyst
London – Hybrid 2x a week
Up to £85,000 + bonus
This is a newly created, high impact Commercial Analyst role offering real ownership from day one. You will sit at the heart of a growing, consumer facing business and play a key role in shaping how commercial and marketing decisions are made through data driven insight.
The Company
They are a fast-growing entertainment and ticketing business operating across London and the UK. With a strong focus on direct-to-consumer sales, they work with a broad portfolio of live venues and experiences. Data is already central to the organisation, with established BI capability, but this role represents the first dedicated commercial analyst focused on insight and opportunity identification rather than reporting alone.
The Role
You will work closely with senior commercial leadership in a standalone capacity, owning analysis end to end and influencing strategy across marketing, customer and revenue performance.
Key responsibilities include:
- Delivering hands on commercial and marketing analysis across multiple data sources and channels
- Owning attribution analysis to understand where revenue is generated across digital and offline activity
- Assessing the impact of marketing spend, including complex channels such as direct mail
- Analysing customer behaviour, lifetime value and retention to support growth strategies
- Translating insight into clear, actionable recommendations for non technical stakeholders
- Partnering with BI and engineering teams to improve dashboards and enable more self serve insight across the business
Your Skills and Experience
- Strong commercial analytics experience with a focus on insight rather than pure reporting
- Advanced SQL skills and experience working with Power BI
- Solid understanding of marketing attribution and customer analytics
- Confidence working across multiple datasets and ambiguous problem spaces
- Ability to clearly communicate findings and influence senior stakeholders
- A proactive, opportunity led mindset with strong business acumen
What They Offer
- Hybrid working with two days per week in a central London office
- The chance to shape a brand new role with clear visibility and impact
How to Apply
Apply now to find out more about this unique commercial analytics opportunity.
To Apply for this Job Click Here
Senior Analyst
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Analyst
London – hybrid – 3x a week
Up to £60,000
This is a high impact senior individual contributor role where you will take ownership of some of the most critical commercial metrics in a large, digital first organisation. You will play a central role in shaping how customer value and revenue performance are measured, trusted and used to drive growth across marketing and reader revenue.
The Company
They are a well-established, purpose-led digital publisher with a global audience and a strong focus on reader-sponsored revenue. Operating at a significant scale, they combine subscription and contribution models with advertising to fund high quality journalism. Their data function plays a critical role in supporting sustainable growth and long term customer relationships.
The Role
- Own and continuously improve lifetime value (LTV) and core revenue metrics across multiple products and customer journeys.
- Enhance and maintain analytical data models, ensuring reliability, performance and scalability as products and revenue streams evolve.
- Take ownership of key marketing and revenue dashboards, ensuring stakeholders can trust and act on the insights.
- Support experimentation and A/B testing, providing analytical input for strategic, non BAU initiatives.
- Partner with stakeholders across marketing, product and strategy to interpret performance, explain drivers and guide decision making.
- Contribute to strategic insight projects including customer segmentation, contact base analysis and business planning.
Your Skills and Experience
- Strong commercial experience operating as a senior analyst in a fast paced, data rich environment.
- Proven ownership of lifetime value (LTV) modelling and closely related metrics such as revenue attribution and experimentation analysis.
- Advanced SQL skills with experience using Python for analysis.
- Experience working with BI tools such as Power BI or Tableau.
- Exposure to modern analytics engineering tools such as dbt is beneficial, but not essential.
- Comfortable working independently, prioritising work and managing complex analytical problems.
What They Offer
- A senior, visible role with genuine ownership of business critical metrics.
- The opportunity to influence strategy and revenue growth in a purpose driven organisation.
How to Apply
Apply now to find out more about this senior analytics opportunity and how it could be the next step in your career.
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Product Data Scientist
London
£75000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
PRODUCT DATA ANALYST / SCIENTIST
UP TO £85,000
HYBRID – LONDON 2x PER WEEK + 1x MONTHLY TEAM TRAVEL
*Please note, you must be a UK resident and citizen to apply*
THE COMPANY
Backed by private equity, this fast-growing consumer technology business is on a mission to become more product-focused and deliver greater personalisation for its users. With strong leadership and exciting growth plans, they’re now looking for a senior-level Product Data Analyst/Scientist to help shape product strategy and deliver actionable insights.
THE ROLE
As a Product Data Analyst/Scientist, you will:
- Own and drive product analytics, focusing on user behaviour and personalisation.
- Deliver insights that directly influence product strategy and experimentation.
- Build and maintain dashboards to track product performance and user engagement.
- Partner with stakeholders across product and analytics to communicate insights effectively.
- Support the business in becoming more data-driven, shaping commercial and product decisions.
YOUR SKILLS AND EXPERIENCE
- Experience in product analytics, within B2C consumer tech businesses
- Strong SQL skills essential.
- Proficiency with data visualisation tools (Looker preferred, open to others).
- Experience with Python desirable.
- Product analytics expertise: experimentation, dashboarding, and driving product strategy.
- Excellent communication and stakeholder management skills.
- Experience influencing product roadmaps and delivering commercial impact.
BENEFITS
- Opportunity to influence product strategy in a PE-backed, high-growth business.
- Work closely with senior leadership, including the Director of Analytics.
- Competitive salary plus benefits.

To Apply for this Job Click Here
Lead Data Analyst
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Lead Data Analyst
London, Hybrid (1-2x per week)
Up to £65,000
This is an exciting opportunity to join a high‑growth organisation where data science directly shapes performance marketing strategy. You will lead a growing data science function, drive long‑term analytical programmes, and play a key role in delivering meaningful commercial impact for well‑known consumer brands.
The Company
They are a specialist performance marketing and technology business known for combining deep analytical expertise with innovative data products. With a rapidly expanding team and a strong track record of industry recognition, they partner with major consumer brands to solve complex measurement, forecasting, and modelling challenges. Their culture is collaborative, modern, and driven by delivering high‑quality work that genuinely moves the needle for clients. As they scale, they are investing heavily in data science, experimentation, and advanced analytics.
The Role
As Lead Data Analyst, you will oversee a team of data scientists and work closely with senior stakeholders across analytics, data engineering, and technology. You will:
* Lead experimentation and measurement initiatives including incrementality testing, geo‑based studies, brand lift approaches, and causal inference.
* Own advanced modelling projects such as MMM, LTV modelling, propensity scoring, and predictive forecasting.
* Deploy models into cloud environments and integrate into advertising platforms including Google and Meta.
* Guide long‑term analytical roadmaps and ensure projects drive measurable commercial impact.
* Partner with high‑profile clients, often with direct access to raw data, applying rigorous analytical thinking to real‑world marketing challenges.
* Mentor and support a growing team of data scientists as they expand through the year.
Your Skills and Experience
You will bring:
* Strong commercial experience with SQL.
* Deep knowledge of experimentation methodologies such as incrementality, causal inference, geo testing, or brand lift studies.
* Hands‑on experience with MMM, LTV modelling, and propensity modelling.
* Ability to deploy and maintain models in cloud environments and integrate with marketing platforms.
* Experience delivering impactful, long‑term analytics or data science projects.
* Management or mentoring experience is desirable, but they are also open to strong individual contributors ready to step up.
* Exposure to attribution modelling is a bonus.
What They Offer
* Salary up to £65,000.
* Hybrid working with one day per week in their London office.
* The opportunity to lead a growing data science function with genuine ownership and influence.
* Work with large‑scale datasets from major consumer brands.
* A culture that invests in innovation, long‑term thinking, and high‑impact analytics.
How to Apply
If you are ready to take the next step in your data science career, apply today to find out more.
To Apply for this Job Click Here
Digital Merchandising Operations Manager
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Digital Merchandising Operations Manager
London (Hybrid, 2 days in office)
Up to £60,000
This is a brand-new opportunity to shape how digital insight influences key commercial decisions. You will be the digital voice across the buy cycle, directly impacting online performance, customer experience, and cross‑functional trading decisions. With strong visibility and backing from senior leadership, this is a role where your recommendations will make a meaningful difference from day one.
The Company
They are a well‑established retail brand with a growing focus on digital excellence. With increasing investment in ecommerce, data, and customer experience, they are building out their digital operations capability to better link online demand with merchandising, planning, and inventory functions. You will join a collaborative environment that values insight, proactivity, and continuous improvement.
The Role
You will sit within the digital visual merchandising organisation and act as the dedicated digital counterpart to Buying, Planning, Inventory, Site Operations, and Commercial teams.
Your responsibilities will include:
* Providing insight across customer behaviour, onsite performance, availability metrics, and digital trading trends to influence pre‑season planning and in‑season decisions.
- Be the link between merchandising and digital metrics, using product views, conversions etc as part of your KPIs and decision making.
* Consolidating product, availability, and demand insight to shape assortment strategy and highlight opportunity areas.
* Flagging risks early, such as light stock positions or delivery timings that may impact digital performance.
* Using availability and performance data to support removal decisions, size depth alignment, and commercial optimisation.
* Acting as a key partner in trading forums, planning meetings, and digital alignment sessions.
* Managing weekly and monthly reporting to surface trends across product performance, zero sellers, customer navigation, and demand signals.
Your Skills and Experience
* Strong stakeholder management experience, particularly with buying, planning, or inventory teams.
* Commercial experience in ecommerce or retail, with exposure to digital performance metrics such as conversion, product views, and availability.
* Confident working with data, using Excel and reporting tools to translate insight into clear, actionable recommendations.
* Comfortable working cross‑functionally and presenting insight to senior partners.
* Highly organised, detail‑focused, and able to operate proactively in a fast‑paced environment.
* A collaborative, communicative personality suited to influencing decisions and championing the digital customer.
What They Offer
* Salary up to £60,000 plus benefits.
* Hybrid working with two days per week in their central London office.
* The chance to shape a newly created function with strong senior sponsorship.
* Clear visibility and impact across commercial, digital, and merchandising teams.
* Opportunities for progression as the digital operations capability continues to grow.
How to Apply
If this sounds like the right next step for you, please apply with your CV for immediate consideration.
To Apply for this Job Click Here
Senior Product Manager
£95000 - £105000
+ Advanced Analytics & Marketing Insights
PermanentEngland
To Apply for this Job Click Here
Senior Product Manager
UK – remote
Up to £105,000 + benefits
This is a rare opportunity to step into a senior, high-impact product role at a growing, science-led technology business operating at the cutting edge of AI in life sciences. You will take ownership of product strategy and roadmap at a pivotal scaling phase, while mentoring an existing product team and shaping how products are taken to market.
The Company
They are a venture-backed, Series A technology company developing AI-powered data and insight products for pharmaceutical research and development. Their platform applies advanced natural language processing and data science to structure complex scientific knowledge, enabling faster and more informed drug discovery. The organisation brings together experts from biomedical science, data science, and software engineering, operating in a collaborative, quality-driven environment.
The Role
- Own and evolve the end-to-end product strategy and roadmap, aligned with commercial and business objectives.
- Strengthen product foundations, introducing best-practice tools, frameworks, and ways of working.
- Develop deep customer understanding across pharmaceutical R and D, translating unmet needs into clear product opportunities.
- Lead go-to-market planning for new products and major releases, working closely with sales, marketing, and customer success.
- Mentor and support product managers, raising the maturity and impact of the product function.
- Partner with engineering and data teams to ensure complex AI and data capabilities deliver real-world customer value.
- Track and optimise product performance against commercial KPIs, ensuring products are positioned for scale.
Your Skills and Experience
- Strong commercial product management experience, owning product strategy and roadmap in complex technology environments.
- Background delivering data, AI, or analytics-driven products, ideally within life sciences, healthcare, or similarly complex domains.
- Proven ability to take products from concept through to market adoption.
- Experience working cross-functionally with technical, commercial, and customer-facing teams.
- Confidence mentoring others and influencing senior stakeholders without formal authority.
- Comfortable operating in fast-paced, scaling organisations with a high bar for quality and documentation.
What They Offer
- Salary of £105,000 plus a competitive benefits package.
- Share options and company performance-related bonus.
- Enhanced maternity, paternity, and sick leave.
- Remote-first working with flexibility across the UK.
- Clear progression for someone aspiring to move into a Head of Product role.
How to Apply
Apply now to discuss how your product leadership experience could shape the next phase of an ambitious AI-driven life sciences platform.
To Apply for this Job Click Here
Commercial Analytics Manager – Marketing
London
£85000 - £95000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Commercial Analytics Manager – Marketing
London, hybrid – 1x a week in office
Up to £95,000 + bonus
This is an opportunity to take ownership of marketing analytics within a fast growing, internationally scaling healthcare business. You will sit at the heart of commercial decision making, shaping how marketing performance is measured, understood, and acted upon across multiple markets.
The Company
They are a global healthcare technology organisation operating in a highly regulated environment, with a strong focus on long term customer value and recurring revenue. The business is experiencing sustained international growth, particularly across Europe and other emerging markets. Data and analytics are a strategic priority, with investment in building scalable insight capabilities to support commercial and marketing teams.
The Role
- Own and develop marketing dashboards and KPI frameworks used by senior commercial and marketing stakeholders.
- Partner closely with regional and country marketing teams to assess campaign effectiveness across digital, events, and healthcare professional engagement.
- Translate marketing activity into clear insight on ROI, funnel performance, and downstream commercial impact.
- Support attribution and marketing mix style analysis to connect campaigns with sales and field force outcomes.
- Deliver insight on market access, reimbursement, and competitive dynamics to support commercial strategy.
- Present clear, actionable narratives that enable better decision making across markets.
Your Skills and Experience
- Strong commercial or marketing analytics experience within a complex or regulated environment.
- Hands on expertise in building dashboards and owning KPI definitions.
- Proven capability in campaign performance, attribution, and ROI analysis.
- Strong SQL skills with experience using Tableau and or Power BI.
- Confidence working with evolving data foundations and imperfect datasets.
- Ability to communicate complex analysis clearly to non technical stakeholders.
What They Offer
- High exposure role with senior commercial and marketing leaders.
- Clear progression into more senior commercial analytics leadership roles.
How to Apply
Apply now to discuss how this role could support your next step in commercial and marketing analytics.
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Senior Digital Merchandising Operations Manager
London
£60000 - £70000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Digital Merchandising Operations Manager
London (Hybrid, 2 days in London)
Up to £70,000
This is an exciting opportunity to join a high‑profile digital function where you will shape assortment strategy, influence senior stakeholders, and act as the digital voice across the full buy cycle. With the role newly created, you will have a blank slate to build best‑in‑class merchandising operations and directly impact customer experience, NPS performance, and commercial results.
The Company
They are a global retail brand recognised for premium product and a strong digital vision. The organisation is investing heavily in elevating customer experience and ensuring digital insights sit at the heart of buying, planning, and trading decisions. You will join a collaborative environment where digital performance is highly visible, and your recommendations directly shape commercial strategy. With a new Merch Ops structure in place, this is a rare chance to influence the operating model from day one.
The Role
As Senior Merchandising Operations Manager, you will:
* Act as the digital voice throughout the buy cycle, shaping pre‑season planning and in‑season trading decisions.
* Provide insight on customer behaviour, onsite performance, availability metrics, and product trends.
* Influence buying, planning, and inventory teams with clear, data‑led recommendations.
* Own availability visibility, depth optimisation, size analysis, and zero‑seller reduction initiatives.
* Identify risks and opportunities across categories, ensuring digital priorities are represented at senior forums.
* Build and deliver digital hindsight packs, seasonal reviews, and commercially relevant insight summaries.
* Strengthen cross‑functional alignment with Buying, Planning, Inventory, Site Operations, Connected Retail, and Business Planning teams.
Your Skills and Experience
You will bring:
* Strong commercial experience in merchandising operations, digital trading, planning, or allocation.
* Direct ecommerce and retail knowledge with a deep understanding of digital KPIs such as conversion and product engagement.
* Advanced analytical capability across Excel and reporting tools, with the ability to translate data into simple, actionable guidance.
* Proven experience influencing senior stakeholders and navigating complex cross‑functional environments.
* Confidence challenging assumptions and driving alignment across multiple teams.
* A proactive, collaborative approach and the ability to thrive in a fast‑paced, evolving digital organisation.
What They Offer
* Salary up to £70,000 depending on experience.
* Hybrid working with two days a week in their central London office.
* High organisational visibility with the opportunity to shape a brand‑new function.
* Strong career development with exposure to senior leadership and strategic decision‑making.
How to Apply
If you are interested in this Senior Merchandising Operations Manager role, please apply with your CV and the team will be in touch.

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Head of Research
£80000 - £100000
+ Advanced Analytics & Marketing Insights
PermanentNottinghamshire
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Head of Research (Qualitative)
Hybrid – Nottinghamshire (3x days per week)
£80,000 – £100,000
This is a senior leadership opportunity to shape and grow a qualitative insight function within a highly integrated creative and insight environment. With strong leadership backing and flagship global clients, this role offers genuine influence across insight, strategy and creative delivery.
The Company
They are a large, well-established brand communications and creative business with a significant in-house agency model. Insight, strategy and creative teams work closely together to deliver end-to-end solutions for major global brands. The business is investing in its qualitative capability as part of a broader push to raise its external profile and strengthen its strategic offer.
The Role
You will take ownership of the qualitative insight capability, with responsibility for leadership, quality and future growth.
You will:
- Lead, mentor and grow the qualitative insight team, including hiring and development
- Own and evolve the qualitative research offering across key clients
- Deliver high-quality qualitative research, remaining hands-on where needed
- Partner closely with senior account, strategy and creative stakeholders
- Play a key role on large, complex and global client accounts
- Introduce and scale innovative and hybrid qualitative methodologies
- Support new business conversations and capability positioning
- Operate effectively within a matrix structure across insight and creative teams
Your Skills and Experience
- Strong agency or consultancy experience delivering qualitative research
- Deep expertise across a range of qualitative methodologies
- Experience working with large or global brands in a client-facing capacity
- Proven capability to lead and grow a qualitative practice or team
- Strong commercial awareness and confidence influencing senior stakeholders
- Credibility to operate at senior leadership level from day one
What They Offer
- Salary of £80,000 to £100,000, with flexibility for the right candidate
- Hybrid working with three days per week onsite and flexibility around life commitments
- A senior leadership role with real influence across insight, strategy and creative
- The opportunity to shape and rebuild a qualitative function with long-term backing
- Exposure to high-profile global brands and integrated agency working
Apply
To register your interest, send your CV or apply below. Please note we cannot offer sponsorship for this position.

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