To Apply for this Job Click Here

Senior CRM & Loyalty Manager
London, Hybrid
Salary up to – £75,000

This is an exciting opportunity for an experienced CRM and loyalty professional to take ownership of customer engagement strategy within a well-established consumer brand. You will play a key role in shaping the future of loyalty, customer lifecycle marketing, and CRM transformation, with the autonomy to influence strategic decisions and deliver measurable commercial impact.

The Company
They are a leading omnichannel retail business with a strong customer focus and a significant investment in digital, CRM, and customer experience. With an established customer base and ambitious growth plans, they continue to enhance how they engage, retain, and reward customers across multiple channels. Collaboration, innovation, and customer-centric decision-making are central to their culture, creating an environment where CRM is recognised as a key driver of business performance.

The Role
You will lead CRM and loyalty initiatives, driving customer engagement, retention, and personalisation across the customer journey.
Responsibilities include:

• Owning and developing the loyalty programme strategy to increase engagement and retention
• Defining and delivering CRM and loyalty roadmaps alongside senior stakeholders
• Managing customer lifecycle communications and automated marketing journeys
• Leading CRM activity across email, web, mobile, and retail touchpoints
• Delivering reporting, forecasting, and actionable customer insights
• Managing CRM technology and transformation projects from requirements gathering through to testing and implementation
• Driving personalisation and automation initiatives to improve customer experience and campaign effectiveness
• Leading and developing a small CRM team while fostering cross-functional collaboration with analytics, technology, ecommerce, and marketing teams

Your Skills & Experience

• Strong commercial experience in CRM, customer lifecycle marketing, and loyalty programme management
• Background within retail, ecommerce, consumer, or customer-focused environments
• Hands-on experience with Salesforce CRM platforms, ideally including Salesforce Marketing Cloud and loyalty solutions
• Proven ability to build and optimise customer journeys and automated marketing programmes
• Excellent stakeholder management and communication skills
• Strong analytical mindset with the ability to translate data into commercial recommendations
• Experience managing CRM platforms, technology projects, and transformation initiatives
• Previous people management or leadership experience with a passion for developing others

How to Apply
If you are an experienced Senior CRM & Loyalty Manager looking to drive customer engagement, loyalty strategy, and CRM innovation within a growing organisation, apply today to find out more.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM Manager

£65,000 – £75,000

Hybrid – West Lothian (2x days per week)

Are you an experienced CRM and loyalty professional looking to take ownership of customer engagement strategy at scale? This is an exciting leadership opportunity to shape the future of a well-established omnichannel retail business, driving loyalty, retention, personalisation, and CRM transformation initiatives across multiple customer touchpoints.
The Company

They are a leading consumer retail business with a strong presence across the UK and Ireland. With a highly engaged customer base and a continued investment in digital, CRM, and customer experience, they are focused on delivering exceptional customer journeys across online and offline channels. The business offers a collaborative environment where CRM plays a central role in driving commercial growth and customer loyalty.
The Role

As Senior CRM & Loyalty Manager, you will lead the CRM and loyalty strategy, taking ownership of customer lifecycle marketing and loyalty programme development.
Responsibilities include:

• Own and evolve the customer loyalty programme, driving engagement and retention
• Define and execute CRM and loyalty strategies in partnership with senior stakeholders
• Lead customer lifecycle marketing programmes and automated customer journeys
• Deliver CRM activity across email, web, mobile, and retail channels
• Provide reporting, forecasting, customer insight, and commercial recommendations
• Manage CRM technology projects from requirements gathering through to testing and deployment
• Drive personalisation and marketing automation initiatives
• Lead, coach, and develop a small CRM team
• Collaborate closely with analytics, technology, ecommerce, marketing, and retail stakeholders

Your Skills & Experience

• Strong CRM and loyalty marketing experience within a retail, ecommerce, or consumer-focused environment
• Proven ownership of customer loyalty programmes and lifecycle marketing strategies
• Experience managing CRM campaigns across multiple customer channels
• Strong understanding of CRM platforms, ideally including Salesforce technologies
• Ability to deliver customer insight, performance reporting, and commercial recommendations
• Experience working alongside technical, product, or IT teams on CRM projects
• Excellent stakeholder management and communication skills
• Strong analytical mindset with a focus on customer engagement and commercial outcomes
• Experience leading and developing team members

What They Offer

• Salary up to £75,000
• Hybrid working with 2 days per week in the office
• Generous holiday allowance
• Staff discount programme
• Pension scheme
• Health and wellbeing benefits, including access to virtual healthcare support
• Employee assistance programme
• Excellent career development and progression opportunities
• Opportunity to lead strategic CRM and loyalty initiatives with significant business impact

How to Apply
If you are passionate about CRM, customer loyalty, and delivering customer-centric growth, apply today to learn more about this Senior CRM & Loyalty Manager opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

I’m hiring a Senior CRM & Loyalty Manager for one of the UK’s best-known retail brands.

This is a strategic leadership role focused on owning and evolving the loyalty proposition, customer lifecycle strategy, and CRM programme for a business with over 100 stores across the UK and Ireland and a growing omnichannel presence.

The company

A well-established retail brand with a highly engaged customer base and significant investment in CRM, loyalty, and customer experience.

With over 100 locations across the UK and Ireland, the business continues to invest heavily in digital, retention, and customer engagement capabilities.

The role

Reporting into the Head of CRM, you’ll lead both the strategic and operational delivery of CRM and loyalty activity across the business.

This role has two major areas of focus:

Loyalty

• Own and evolve the company’s loyalty programme
• Develop new loyalty propositions and customer engagement initiatives
• Identify opportunities to increase retention, loyalty engagement, and customer value
• Work closely with senior stakeholders to shape future loyalty strategy

Customer Lifecycle

• Build and optimise customer lifecycle journeys
• Deliver personalised customer experiences across email, web, mobile, and retail channels
• Improve automation and CRM maturity across the business
• Drive customer retention and engagement initiatives

What you’ll be doing

• Define CRM and loyalty strategy alongside the Head of CRM
• Lead lifecycle marketing and customer journey optimisation
• Own the ongoing development of the loyalty programme
• Present recommendations, insights, and performance updates to senior stakeholders
• Drive CRM transformation projects and platform improvements
• Lead personalisation and customer retention initiatives
• Coach and develop a CRM Manager and CRM Executive
• Partner closely with Analytics, Ecommerce, Technology, Marketing, and Retail teams

What they’re looking for

Must-haves

• 5+ years’ CRM experience
• Experience developing customer lifecycle journeys
• Strong stakeholder management and communication skills
• Commercial mindset with a focus on customer value and retention
• Experience working cross-functionally with marketing, technology, and analytics teams
• Previous exposure to loyalty programmes or customer engagement initiatives

Strongly preferred

• Retail or eCommerce background
• Loyalty programme ownership
• Salesforce CRM experience (any CRM platform considered)
• Experience managing or mentoring team members
• Customer retention, personalisation, and automation experience

The team

• Reports into the Head of CRM
• Manages a CRM Manager and CRM Executive
• Works closely with Analytics, Technology, Ecommerce, Marketing, and Retail teams

This is a highly visible role with genuine influence over customer strategy and the future direction of loyalty within the business.

Why this role?

• Opportunity to own and shape a major loyalty programme
• Strategic leadership role with hands-on influence
• Established retail brand with significant investment in CRM
• Strong visibility across the organisation
• Opportunity to lead and develop a growing team
• Blend of strategy, customer insight, lifecycle management, and loyalty innovation

Package

• Up to £75,000 salary
• Hybrid working (2 days per week in office)
• 40% staff discount
• Up to 34 days holiday including bank holidays
• Birthday off
• Pension scheme
• Career development opportunities

Interview process

• Stage 1: Interview with CRM leadership and current role holder
• Final stage: In-person interview with presentation and stakeholder meeting

If you’re a CRM leader with strong loyalty and lifecycle experience looking for a role with genuine ownership and strategic influence, this is a fantastic opportunity to make a meaningful impact.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior MI Analyst
London
£50,000 – £70,000

This is an excellent opportunity for a Senior Analyst to join a growing organisation where data is central to business decision-making. You’ll work across a variety of commercial and operational functions, giving you broad exposure, genuine ownership, and the chance to influence both insight generation and business strategy.

The Company
They are an established and growing organisation operating within a regulated consumer market. Having invested heavily in data, technology, and digital products, they are continuing to expand their analytics capabilities and place data at the heart of decision-making. Their collaborative environment offers the opportunity to work closely with key stakeholders and make a visible impact across the business.

The Role

• Deliver reporting, analysis, and actionable insights to support business performance
• Work with stakeholders to understand business challenges and translate them into analytical solutions
• Analyse large and complex datasets to identify trends, opportunities, and areas for improvement
• Build and enhance reporting frameworks, data models, and analytics processes
• Support strategic initiatives through data-driven recommendations
• Contribute to improving data quality, accessibility, and analytical capability across the organisation

Your Skills & Experience

• Strong commercial experience in analytics, insights, business intelligence, or a similar analytical role within financial services
• Advanced SQL skills with current hands-on usage
• Experience working with large, complex, or imperfect datasets
• Strong stakeholder management and communication skills
• Ability to turn data into clear business recommendations and influence decision-making
• Experience gathering requirements and delivering analytical solutions end-to-end
• Experience with Snowflake is highly desirable

What They Offer

• Salary from £50,000-£70,000
• Hybrid working with 3 days per week in the London office
• Broad exposure across multiple business functions
• High levels of ownership and autonomy
• Strong opportunities for career development and progression
• A collaborative, data-driven culture with continued investment in analytics and technology

To Apply for this Job Click Here

To Apply for this Job Click Here

BUSINESS SYSTEMS ANALYST

LONG BEACH, CA (ONSITE)

COMPETITIVE BASE SALARY + BENEFITS

An exciting opportunity for a Business Systems Analyst to join a growing IT Applications team supporting enterprise systems, ERP implementation, reporting, and business process improvement across a multi-site operation.

THE COMPANY

A well-established organization investing heavily in its technology landscape, including the ongoing rollout of Microsoft Dynamics 365, AI-driven process automation, and modern reporting solutions. You’ll join a collaborative applications team working closely with business stakeholders to improve systems, data, and operational efficiency.

THE ROLE

Take ownership of business applications and help drive digital transformation across the business:

• Support and administer Microsoft Dynamics 365, Acumatica, and other core business applications
• Play a key role in the ongoing Dynamics 365 rollout and future system enhancements
• Troubleshoot application and data issues, performing root cause analysis using SQL
• Build and maintain reports using Power BI while supporting ad hoc business reporting requests
• Gather business requirements and identify opportunities to improve processes through automation and AI
• Create and maintain SOPs, user guides, and system documentation
• Partner with external vendors on integrations, upgrades, and application support
• Deliver system implementations, upgrades, and migrations across multiple business units
• Collaborate with cross-functional teams in a fast-paced, multi-site environment

YOUR SKILLS & EXPERIENCE

• Experience supporting business applications or enterprise systems
• Microsoft Dynamics 365 or similar ERP/CRM experience
• Strong SQL skills, including troubleshooting and data analysis
• Experience with Power BI or similar reporting tools
• Knowledge of business process improvement and requirements gathering
• Comfortable managing vendors and working with business stakeholders
• Experience delivering application implementations, upgrades, or migrations
• Acumatica experience is a plus
• Snowflake experience is desirable
• Exposure to Agile, DevOps, or Waterfall delivery methodologies is beneficial

HOW TO APPLY

Please register your interest by sending your resume to Calum Reid via the apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM & Loyalty Manager
London or Livingston (Hybrid, 2 days per week in office) | Up to £75,000
This is an excellent opportunity for an experienced CRM and Loyalty professional to take ownership of a well-established loyalty programme within a customer-focused retail business. You’ll play a key role in shaping CRM strategy, driving customer engagement, and leading initiatives that enhance personalisation, retention, and commercial performance across multiple channels.
The Company
They are a well-established consumer retail organisation with a strong omnichannel presence and a significant customer base. The business continues to invest in CRM, digital capability, and customer experience to support future growth. Collaboration sits at the heart of their culture, with close partnerships across marketing, technology, analytics, and ecommerce teams. This role offers the opportunity to influence strategic decisions while leading a high-performing CRM function.
The Role
You will take ownership of the CRM and loyalty roadmap, driving customer engagement and delivering measurable commercial impact.
Key responsibilities include:

• Leading the evolution and optimisation of the company’s loyalty programme.
• Defining CRM and customer retention strategy alongside senior leadership.
• Managing customer lifecycle programmes and automated customer journeys.
• Delivering multi-channel CRM campaigns across email, mobile, web, and retail touchpoints.
• Driving personalisation, customer engagement, and retention initiatives.
• Managing CRM technology and transformation projects from requirements gathering through to delivery.
• Working closely with analytics and technology teams to enhance platform capabilities and customer insight.
• Delivering reporting, forecasting, and performance analysis to support strategic decision-making.
• Presenting recommendations and commercial insights to senior stakeholders.
• Leading, mentoring, and developing a small CRM team.

Your Skills & Experience

• Strong commercial experience within CRM, customer lifecycle marketing, or loyalty.
• Experience working in a retail or ecommerce environment.
• Proven ownership of customer loyalty programmes and retention strategies.
• Strong knowledge of CRM campaign management and marketing automation.
• Experience with Salesforce, ideally including Marketing Cloud and loyalty-related functionality.
• Ability to work closely with technology teams on CRM implementations, enhancements, and projects.
• Strong analytical skills with the ability to translate data into actionable recommendations.
• Excellent stakeholder management and communication skills.
• Experience leading or mentoring team members.
• Comfortable presenting insights and recommendations to senior audiences.

What They Offer

• Salary up to £75,000.
• Hybrid working with 2 days per week in the office.
• Competitive employee discount scheme.
• Generous holiday allowance, including additional wellbeing days.
• Pension scheme and wellbeing support programmes.
• Access to healthcare and employee assistance benefits.
• Ongoing training and career development opportunities.
• The opportunity to shape CRM strategy and influence wider business transformation initiatives.

How to Apply
If you’re an experienced CRM and Loyalty leader looking for a strategic role with real ownership and impact, apply today to discuss this opportunity in more detail.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Analyst

London (Hybrid – 3 days per week in the office)
Up to £70,000 + Benefits

We’re partnering with a growing fintech business to recruit a Senior Analyst to join a high-impact analytics team.

This is a broad role offering exposure across multiple business functions, including marketing, finance and operations. You’ll work closely with stakeholders to turn complex, messy data into actionable insights, helping influence business strategy and decision-making. It’s an excellent opportunity for someone who enjoys solving problems, building robust data foundations and taking ownership of analytical projects.

Key Responsibilities

• Analyse large, complex datasets to deliver commercial insights

• Partner with stakeholders to understand business requirements

• Build reports and dashboards that support decision-making

• Help shape data strategy and improve data quality

• Work across multiple business functions on varied analytical projects

• Support the development of AI-ready data structures and semantic layers

• Present findings and recommendations to senior stakeholders

About You

• Around 2-4 years’ experience in an analytics role

• Advanced SQL skills (used daily in your current role)

• Strong Excel skills

• Experience working with large, imperfect datasets

• Comfortable gathering requirements directly from stakeholders

• Analytical, commercially minded and naturally curious

• STEM degree or similar analytical background preferred

• Snowflake experience is advantageous

What’s on Offer

• Salary up to £70,000

• Hybrid working (3 days per week in the London office)

• High levels of ownership and autonomy

• Opportunity to work across multiple areas of the business

• Collaborative, fast-growing environment with excellent career progression

Interested? Find out more and apply via the link below.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM & Loyalty Manager

London (Hybrid – 2 days per week in the office)
Up to £75,000 + Excellent Benefits

We’re partnering with a leading UK retail brand to recruit an experienced Senior CRM & Loyalty Manager to lead its CRM and loyalty strategy.

This is a fantastic opportunity to own and evolve a successful loyalty programme, drive customer lifecycle marketing, and lead a small CRM team. Working closely with Analytics and IT, you’ll play a key role in delivering CRM innovation, automation and personalisation across multiple customer touchpoints.

Key Responsibilities

• Lead the CRM and loyalty strategy

• Own and develop the customer loyalty programme

• Manage customer lifecycle and automated CRM journeys

• Deliver multi-channel CRM campaigns

• Drive personalisation and CRM innovation

• Partner with Analytics and IT on CRM platform improvements

• Lead, coach and develop a small CRM team

• Present insights and recommendations to senior stakeholders

About You

• 5+ years’ CRM experience within retail or ecommerce

• Experience managing CRM and loyalty programmes

• Salesforce experience (ideally SFMC)

• Strong customer lifecycle and campaign management expertise

• Previous team management experience

• Commercially minded with excellent analytical and stakeholder management skills

• Comfortable working with technical teams on CRM and IT projects

What’s on Offer

• Up to £75,000 salary

• Hybrid working (London office, 2 days per week)

• Excellent employee benefits

• Opportunity to shape CRM transformation and loyalty strategy within a well-known retail business

Interested? Find out more and apply via the link below.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Analyst
London – hybrid 3x per week in office
Up to £70,000

This is an excellent opportunity for a commercially minded Senior Analyst to join a growing business at an exciting stage of its journey. Working within a central analytics function, you’ll partner with teams across the organisation, influence strategic decisions, and help shape how data is leveraged to drive business performance. The role offers broad exposure, strong stakeholder engagement, and the chance to make a visible impact.

The Company
They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment for someone who enjoys solving complex business challenges through data.

The Role
As a Senior Analyst, you will work across multiple business functions, acting as an internal analytics consultant and helping stakeholders make better, data-led decisions.

Key responsibilities include:

• Delivering reporting, analysis, and actionable insights to support business performance.
• Partnering with teams across areas such as marketing, customer operations, and commercial functions.
• Interrogating large and complex datasets to identify trends, opportunities, and risks.
• Translating business challenges into analytical solutions and strategic recommendations.
• Gathering stakeholder requirements and turning them into scalable reporting and insight frameworks.
• Supporting experimentation, performance measurement, and A/B testing initiatives.
• Improving data quality, processes, and reporting structures.
• Contributing to projects focused on analytics innovation, automation, and AI-enabled decision-making.
• Working closely with technical teams to ensure data accuracy and accessibility.
• Helping shape the future direction of analytics and insight within the organisation.

Your Skills & Experience

• Strong commercial experience in analytics, reporting, or business intelligence.
• Advanced SQL skills with current hands-on experience querying large datasets.
• Advanced Excel skills and a strong understanding of data manipulation and analysis.
• Experience working with complex, messy, or incomplete datasets and turning them into actionable insights.
• Ability to gather requirements, manage stakeholders, and communicate findings clearly.
• Strong problem-solving skills with a naturally inquisitive approach to data.
• Experience creating management information, performance reporting, and business recommendations.
• Exposure to Snowflake or similar modern cloud data platforms would be advantageous.
• Experience working within a fast-paced environment where analytics supports multiple business functions.
• STEM-based academic background or strong quantitative capability would be beneficial.

What They Offer

• Opportunity to work across multiple business functions and influence strategic decisions.
• Exposure to innovative analytics and AI-focused projects.
• Clear scope to develop ownership and build expertise across different areas of the business.
• Collaborative environment with strong stakeholder exposure and career development opportunities.

How to Apply
If you’re an analytically driven professional who enjoys solving business problems, uncovering insights, and working closely with stakeholders, apply now to learn more about this Senior Analyst opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM & Loyalty Manager
London – hybrid, 2x per week in office)
Up to £75,000 + benefits

This is an exciting opportunity to shape the future of customer engagement for a well-established consumer brand undergoing significant investment in CRM, loyalty, and digital transformation. You’ll take ownership of a high-profile loyalty programme, lead a talented team, and play a key role in driving customer retention, personalisation, and commercial performance.

The Company
They are a leading omnichannel retail business with a strong customer focus and a recognised presence across the UK and Ireland. With substantial investment in digital capabilities, customer experience, and CRM technology, they are committed to delivering more personalised and engaging experiences for their customers. Collaboration is at the heart of their culture, with CRM working closely alongside Analytics, Technology, Ecommerce, and Marketing teams to drive innovation and growth.

The Role
As the Senior CRM & Loyalty Manager, you will lead the CRM and loyalty function, owning strategy, execution, and continuous improvement across the customer lifecycle.

Key responsibilities include:

• Owning and developing the loyalty programme strategy and roadmap.
• Shaping CRM and customer engagement strategy alongside senior leadership.
• Leading lifecycle marketing programmes and automated customer journeys.
• Delivering CRM campaigns across email, web, mobile, and in-store channels.
• Driving customer retention, engagement, and personalisation initiatives.
• Managing CRM technology projects from requirements gathering through testing and deployment.
• Partnering with Analytics and Technology teams to enhance platforms, processes, and customer insight.
• Providing reporting, forecasting, performance analysis, and commercial recommendations.
• Presenting findings and strategic recommendations to senior stakeholders.
• Leading, mentoring, and developing a small CRM team.

Your Skills & Experience

• Strong commercial CRM experience within retail, ecommerce, or customer-centric environments.
• Proven ownership of loyalty programmes and customer engagement strategies.
• Expertise in customer lifecycle marketing, campaign management, and automation.
• Experience working with Salesforce CRM platforms, ideally including Salesforce Marketing Cloud and loyalty solutions.
• Strong stakeholder management skills with the ability to influence at multiple levels.
• A data-driven approach with the ability to turn customer insight into business impact.
• Experience partnering closely with Technology and IT teams on CRM projects and platform enhancements.
• Confident communicating complex ideas and presenting recommendations to senior audiences.
• Previous people management or team leadership experience.

What They Offer

• Salary up to £75,000.
• Hybrid working with 2 days per week in the office.
• Generous staff discount.
• Strong opportunities for career development and progression within a growing team.
• The chance to lead a key function during an exciting period of CRM and loyalty transformation.

How to Apply
If you’re an experienced CRM and loyalty professional looking for an opportunity to drive strategy, lead a team, and make a measurable commercial impact, apply today to learn more about this Senior CRM & Loyalty Manager opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Data Engineer | Snowflake, DBT & Fivetran | Dallas, TX (4 days onsite) | $150,000

We’re partnering with a major financial services organisation undergoing a large-scale enterprise data transformation.

This is an opportunity to join a newly formed data engineering team building a modern cloud data platform from the ground up. You’ll help shape architecture, standards, and best practices while working on high-impact initiatives including Customer 360, risk, fraud, and treasury data platforms.

What you’ll be doing:

• Building scalable ETL/ELT pipelines
• Developing data models and enterprise datasets
• Working with Snowflake, DBT and Fivetran
• Driving data quality, testing and automation
• Collaborating with business and technical stakeholders
• Contributing to a cloud-first, AI-enabled data strategy

We’re looking for:

✅ Strong SQL & Python skills

✅ Experience with Snowflake, DBT or Fivetran

✅ AWS, Azure or GCP exposure

✅ Data modelling and modern data engineering experience

✅ Hands-on builders who want to make an impact

Why apply?

• Greenfield environment
• Executive-backed transformation
• Small, collaborative team
• Strong career growth opportunities
• Modern cloud and AI-focused technology stack

If you’re looking to help build something from day one rather than maintain legacy systems, I’d love to speak with you.

#DataEngineer #Snowflake #DBT #Fivetran #Python #SQL #DataEngineeringJobs #DallasJobs #Hiring

To Apply for this Job Click Here