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TRANSACTION MONITORING MANAGER

£70,000

LONDON

An exciting opportunity has arisen with a growing bank who are looking to add a motivated individual to their risk team. This role offers a chance to work across a range of products and work closely with senior people within the business.

THE COMPANY

This company is an exciting digital bank who are continuing to grow. They offer a range of unique products as part of their lending book and have an excellent team culture. This role offers the chance to gain great exposure across the bank and take on a leadership role.

THE ROLE

• Manage a team of transaction monitoring analysts, overseeing alerts, investigations and wider TM activity
• Maintain and enhance transaction monitoring rules to enhance accuracy and detection rates
• Collaborate with wider teams across the business including technology and product to improve detection and logics
• Work closely on updating the team with regulatory changes and industry trends

YOUR SKILLS AND EXPERIENCE

• Essential to have had experience within transaction monitoring, financial crime or AML
• Prior experience within banking, ideally within the FinTech or Digital Bank space
• Experience working with transaction monitoring systems
• Experience working with BaaS products
• Essential to have had line management experience

SALARY AND BENEFITS

• Up to £70,000 base salary
• Pension contribution scheme
• Discretionary bonus
• Hybrid work model
• Private medical care

HOW TO APPLY

Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link

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Technical Product Manager – API Platform (Fintech)

San Francisco, CA (Hybrid, 3 days/week)

$180,000 – $200,000 Base Salary + Bonus

About the Role

We are seeking a Technical Product Manager to own the strategy, roadmap, and execution for APIs that power our financial simulation and scoring engine. This role bridges product, engineering, and data science, delivering robust developer-facing APIs and a first-class integration experience. You will drive how external partners and internal teams access our simulation logic, ensuring scalability, reliability, and usability.

Key Responsibilities

• Own the API product lifecycle: roadmap, requirements, and execution.
• Define RESTful API endpoints supporting simulation capabilities and scoring logic.
• Establish and enforce standards for versioning, documentation, authentication, and error handling.
• Partner with data science and engineering to operationalize scoring models via APIs.
• Drive developer experience: author OpenAPI/Swagger docs, SDKs, sandbox environments, and onboarding flows.
• Collaborate with external partners during API integration; provide product and technical guidance.
• Define API usage metrics, SLAs, rate limits, and monitor adoption and performance.
• Translate complex workflows into user stories, specs, and prioritized backlog items.
• Lead sprint planning and balance technical debt with enhancements and fixes.
• Measure API health and developer feedback to inform iterations and roadmap priorities.

Qualifications

• 4+ years in product management, including 2+ years owning APIs as products.
• Proven experience in fintech and/or startups, with comfort operating in fast-paced environments.
• Strong grasp of API design (REST, JSON, OAuth, rate limiting, pagination, etc.).
• Hands-on knowledge of modern tech stacks and cloud platforms (Python, AWS, etc.).
• Experience with enterprise-grade API management & documentation tools (Postman, Swagger, Apigee).
• Background working with backend systems, credit data pipelines, or simulation engines.
• Strong communication skills to interface with engineering teams and external partners.

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SENIOR DATA RISK MANAGER

£80,000

LONDON – OTHER UK LOCATIONS AVAILABLE

An exciting opportunity has arisen with a growing bank who are looking to add a motivated individual to their risk team. This role offers a chance to own data risk for the bank whilst leading a small team.

THE COMPANY

This company is an exciting challenger bank who are continuing to grow. They offer a range of unique products as part of their lending book and have an excellent team culture. This role offers the chance to gain great exposure across the bank and have a really hands-on role in a close-knit team.

THE ROLE

• Manage and support 1LOD teams to ensure strong alignment with data risk
• Align Data Risk Management with overall risk framework, industry best practices, and regulatory standards.
• Provide second line oversight to ensure data used for financial, legal, and regulatory reporting is accurate, reliable, and secure.
• Ensure robust audit controls for data and analytics supporting regulatory reporting.

YOUR SKILLS AND EXPERIENCE

• Experience in the banking or financial services experience
• Prior experience in data management and implementing data risk frameworks
• Background in a second-line, audit role within data risk is desirable
• Exposure to data governance, data quality and wider regulations such as BCBS 239

SALARY AND BENEFITS

• Up to £80,000 base salary
• Pension contribution scheme
• Discretionary bonus
• Hybrid work model
• Private medical care

HOW TO APPLY

Please register your interest by sending your CV to Rosie Walsh through the ‘Apply’ link

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CRM MANAGER – REMOTE

UP TO £50,000

THE COMPANY

We are working on a high impact CRM leadership role in the gaming industry.

THE ROLE

The successful CRM Manager responsibilities will include:

• Developing customer segmentation and lifecycle journeys across multiple territories
• Planning and executing multi-channel CRM campaigns (email, SMS, push, in-app)
• Monitoring player behaviour daily to deliver targeted offers and personalised messaging
• Driving optimisation through A/B testing, reporting, and performance insights
• Leading projects such as onboarding new casino operators, optimising game layouts, and building automated lifecycle campaigns

YOUR SKILLS AND EXPERIENCE

The successful CRM Manager will have the following skills and experience:

• CRM experience in the iGaming space
• Strong track record delivering multi-channel campaigns (email, SMS, push, in-app)
• Data-driven mindset, confident in analysing performance and making recommendations
• Ability to balance strategy with hands-on execution
• Proactive communicator with confidence engaging senior leadership

THE BENEFITS

The successful CRM Manager will receive a salary of up to £50,000, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Harry Mincer via the apply link below.

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LEAD MARKETING ANALYST

UP TO £90,000

FULLY REMOTE – MUST BE UK BASED

THE COMPANY

A leading gaming studio, undergoing major transformation following private equity backing and the appointment of a new CEO are now looking for a Lead Analyst to take them to the next level!

THE ROLE

As Lead Marketing Analyst, you will:

• Take full ownership of marketing analytics across the business.
• Line manage one Senior Analyst while acting as the senior layer of expertise in the team.
• Drive projects around LTV modelling, attribution, and subscription analytics.
• Analyse and optimise the entire marketing funnel to support acquisition and retention.
• Deliver insights that directly influence commercial and marketing strategy.
• Work closely with the CMO, presenting to the board and SLT, and communicating insights to both technical and non-technical audiences.

YOUR SKILLS AND EXPERIENCE

• Proven experience in marketing analytics, ideally within gaming, e-commerce, adtech, or other B2C businesses.
• Strong SQL skills essential.
• Proficiency with data visualisation tools (Power BI, Looker).
• Familiarity with Snowflake desirable.
• Experience in modelling (LTV, attribution) highly valuable.
• Strong stakeholder management and communication skills
• Line management experience a plus, though not essential.

BENEFITS

• Remote-first business
• Opportunity to lead the marketing analytics function during a key growth phase.
• High visibility role with direct impact on commercial strategy.
• Competitive salary, bonus, and benefits

HOW TO APPLY

Express your interest by sending your CV via the apply link on this page

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PRINCIPAL ECONOMETRICIAN
£60,000 – £70,000 + BONUS
HYBRID – WEST LONDON – 3X A WEEK

Please note, this company is unable to offer sponsorship at this time and you must be a UK resident

THE COMPANY

This leading entertainment and connectivity brand runs one of the largest client-side Econometrics teams in the UK, with over 30 specialists across Europe. With significant annual marketing investment, the team plays a pivotal role in understanding the impact of advertising across multiple business areas and driving both short-term ROI and long-term brand growth.

THE ROLE

This Principal Econometrician position is a new hire within the team, created to support the growing partnership work in the broadband and mobile space. You’ll manage and mentor a small team (2 Econometricians + 2 Seniors), while owning projects end-to-end, from scoping through to delivering insights back to the business.

Key responsibilities include:

• Leading MMM projects with a focus on broadband and mobile campaigns.
• Working cross-functionally with stakeholders to evaluate media effectiveness and commercial performance.
• Driving insights to measure how significant marketing investment influences brand emotion, ROI, and growth.
• Providing mentoring, guidance, and oversight of junior team members.

SKILLS + EXPERIENCE

• Experience in Marketing Mix Modelling / Econometrics.
• Hands-on technical capability (experience in R/Python/SQL or equivalent).
• Proven ability to deliver end-to-end econometrics projects.
• Experience mentoring or managing junior team members.
• Strong stakeholder engagement and presentation skills.

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

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CRM MANAGER – GAMBLING

UP TO £50,000
FULLY REMOTE – You must be a UK resident to apply

COMPANY

This international online gaming and sports betting operator has been running for over 20 years, with a strong footprint in regulated and emerging markets. With around 100 employees worldwide, it delivers a wide range of sportsbook and casino products, focusing on user experience, localisation, and engagement through data-driven CRM and digital marketing. Operations span across Europe and Latin America, with the UK as a key market and Mexico as one of its fastest-growing regions.

THE ROLE

This is a high-impact CRM leadership role where you’ll shape and execute the retention strategy across multiple markets, with a strong focus on the UK. Reporting into the Head of Casino, you’ll also work closely with senior stakeholders, including direct exposure to the CEO.

You’ll take ownership of CRM campaigns and lifecycle strategies, managing a small team while remaining hands-on with execution. Success in this role will be defined by your ability to deliver personalised, data-led communications that drive engagement, retention, and revenue.

You’ll be instrumental in:

• Developing customer segmentation and lifecycle journeys across multiple territories
• Planning and executing multi-channel CRM campaigns (email, SMS, push, in-app)
• Monitoring player behaviour daily to deliver targeted offers and personalised messaging
• Driving optimisation through A/B testing, reporting, and performance insights
• Leading projects such as onboarding new casino operators, optimising game layouts, and building automated lifecycle campaigns

SKILLS

• CRM experience in the iGaming space
• Strong track record delivering multi-channel campaigns (email, SMS, push, in-app)
• Data-driven mindset, confident in analysing performance and making recommendations
• Ability to balance strategy with hands-on execution
• Proactive communicator with confidence engaging senior leadership

WHY APPLY?

• Strategic and hands-on influence – direct impact on CRM strategy and execution
• High visibility role with exposure to C-suite (CEO & CMO)
• Opportunity to lead a small, international CRM team
• Work across multiple global markets, not just the UK

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DIGITAL ANALYTICS MANAGER – 12-MONTH FTC
UP TO £70,000 + BENEFITS
WATFORD – HYBRID, 2 DAYS A WEEK

Please note, sponsorship is not available. Applicants must be UK residents.

Company

A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance.

The Role

This is a hands-on analytics role where you’ll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you’ll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider.

From measuring app performance to understanding the impact of promotions and website changes, you’ll play a central role in connecting digital data with business outcomes. You’ll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making.

Key Responsibilities

• Own and manage GA4 data and reporting across web and app platforms.
• Partner with customer analytics, trade, and content teams to deliver insights.
• Oversee the relationship with a third-party analytics provider.
• Analyse app and web performance, identifying regional trends and customer behaviour.
• Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers).
• Investigate the business impact of website issues or incorrect tag management.
• Provide clear, actionable recommendations to drive customer engagement and business growth.

Role Requirements

Must-haves:

• Strong expertise in GA4 and BigQuery.
• Proven experience delivering digital analytics in a large-scale retail or ecommerce environment.
• Ability to translate data into actionable insights for senior stakeholders.
• Credible, engaging communicator with a proactive, problem-solving approach.

• Experience with BI tools (e.g., Looker).
• Background in experimentation or A/B testing.
• Self-starter mindset, with the ability to anticipate challenges and identify solutions early.

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SENIOR MARKETING ANALYST

UP TO £90,000
HYBRID – LONDON 2X A WEEK

Please note, you must be a UK resident and citizen to apply

THE COMPANY

This fast-growing consumer brand is on a mission to transform its direct-to-consumer digital business, supported by ambitious growth targets and a collaborative culture. Backed by decades of heritage and international presence, the UK team is scaling rapidly to deliver best-in-class digital experiences, underpinned by data-driven decision-making.

THE ROLE

As a Senior Marketing Analyst, you will:

• Build and maintain scalable reporting infrastructure across digital marketing channels (Paid Search, Paid Social, Display, SEO, Email).
• Define, track, and validate KPIs and metrics, ensuring accuracy across GA4, CRM, and marketing platforms.
• Analyse campaign performance, funnel conversion, CAC, ROI, and channel efficiency to inform growth strategy.
• Deliver commercial insights on lead quality, prioritisation, and conversion optimisation.
• Conduct advanced analysis including media mix modelling, market share evaluation, and LTV measurement.
• Partner with digital stakeholders (SEO, Paid Search, Paid Social, Product) and commercial teams to influence strategy.
• Provide ad-hoc, data-led insights to drive pipeline performance and competitive positioning.

YOUR SKILLS AND EXPERIENCE

• Strong experience in marketing analytics within high-growth consumer or digital businesses.
• Advanced SQL skills (essential).
• Hands-on expertise with Tableau (or equivalent BI tools).
• Experience with GA4 / Google Analytics; Python skills highly desirable (ML knowledge a plus).
• Proven ability to measure and optimise campaign performance across Google Ads, Meta, programmatic, and SEO.
• Understanding of attribution and media mix modelling.
• Excellent data storytelling, stakeholder management, and influencing skills.
• A problem-solving mindset, comfortable working in a fast-paced environment and building solutions from scratch.

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SENIOR CRM MANAGER
UP TO £60,000
HYBRID – LONDON, 3 DAYS A WEEK

Please note, the company is unable to offer sponsorship and you must be a UK resident to apply

Company

This growing retention agency is dedicated to helping ambitious ecommerce brands build lasting customer relationships. With a specialist focus on CRM and email marketing, the team of 11 partners with direct-to-consumer brands to deliver high-impact lifecycle strategies. They work exclusively with Klaviyo and Shopify, positioning themselves as true experts in their niche. Collaboration, accountability, and culture are at the heart of the business. With a new East London office and a people-first mindset, they’re proud of their vibrant, social environment and growth-focused outlook.

The Role

This agency is seeking a CRM leader to take ownership of retention strategy across a diverse client portfolio. You’ll manage and mentor a team of three CRM specialists, act as the go-to expert on Klaviyo, and oversee CRM execution across up to 20 ecommerce accounts.

This is a hands-on leadership role where you’ll partner directly with clients to elevate their retention performance, while balancing team management, client strategy, and campaign optimisation.

Key Responsibilities:

• Lead and mentor a team of 3 CRM specialists, ensuring consistent delivery across accounts.
• Act as the strategic lead for client CRM/retention programmes, advising on lifecycle strategies and optimisation.
• Oversee all CRM briefs and execution across 20+ client accounts.
• Own and report on CRM KPIs across accounts, ensuring measurable client growth.
• Drive campaign testing, measurement, and optimisation.
• Collaborate with account managers, designers, and copywriters to deliver best-in-class campaigns.

Role Requirements

Must-haves:

• Strong Klaviyo expertise and enthusiasm (active in the community, e.g. events).
• Proven experience with ecommerce retention, ideally within Shopify.
• CRM leadership experience (managing at least one direct report).
• Strategic background in CRM, ideally across multiple accounts.
• Strong time management skills and ability to balance leadership with hands-on strategy.

Nice-to-haves:

• Agency background or experience in a fast-growth ecommerce brand.
• Ambition to step into a Head of CRM role, with a roadmap for progression in place.

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PRODUCT DATA ANALYST / SCIENTIST

UP TO £80,000

HYBRID – LONDON 2x PER WEEK + 1x MONTHLY TEAM TRAVEL

*Please note, you must be a UK resident and citizen to apply*

THE COMPANY

Backed by private equity, this fast-growing consumer technology business is on a mission to become more product-focused and deliver greater personalisation for its users. With strong leadership and exciting growth plans, they’re now looking for a senior-level Product Data Analyst/Scientist to help shape product strategy and deliver actionable insights.

THE ROLE

As a Product Data Analyst/Scientist, you will:

• Own and drive product analytics, focusing on user behaviour and personalisation.
• Deliver insights that directly influence product strategy and experimentation.
• Build and maintain dashboards to track product performance and user engagement.
• Partner with stakeholders across product and analytics to communicate insights effectively.
• Support the business in becoming more data-driven, shaping commercial and product decisions.

YOUR SKILLS AND EXPERIENCE

• Experience in product analytics, within B2C consumer tech businesses
• Strong SQL skills essential.
• Proficiency with data visualisation tools (Looker preferred, open to others).
• Experience with Python desirable.
• Product analytics expertise: experimentation, dashboarding, and driving product strategy.
• Excellent communication and stakeholder management skills.
• Experience influencing product roadmaps and delivering commercial impact.

BENEFITS

• Opportunity to influence product strategy in a PE-backed, high-growth business.
• Work closely with senior leadership, including the Director of Analytics.
• Competitive salary plus benefits.

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Senior CRM Analyst – Watford Junction (Hybrid, 3 days in office)
Up to £60,000 + 10% bonus
Permanent

We’re hiring a Senior CRM Analyst to join a growing Decisioning & Analytics team within a leading entertainment brand undergoing a major digital transformation. With one of the largest marketing spends in the UK, this is a chance to shape CRM strategy, work on exciting campaigns, and play a key role in personalisation and targeting.

What You’ll Do:

– Build and segment audiences for multi-channel campaigns (email, app, web, push, paid social, personalisation)
– Analyse campaign performance to measure impact, ROI, and engagement
– Develop dashboards and reports in Power BI to track KPIs and optimise performance
– Partner with operations teams to deliver end-to-end campaigns
– Contribute to automation and personalisation strategies
– Support new product launches and high-profile campaign streams
– Be part of CRM transformation projects, including new platforms and advanced analytics

Tech & Tools:

– SQL (core skill, essential)
– Salesforce Marketing Cloud (SFMC) – or similar CRM platforms
– Power BI for reporting and dashboards

What’s In It For You:

– Exposure to one of the UK’s biggest consumer brands
– Join during an exciting period of CRM innovation
– Work across multiple channels and campaign types
– Be part of a collaborative, growing analytics function (6-person team)
– Competitive salary + 10% bonus

Who We’re Looking For:

– 3-5+ years in CRM, marketing analytics, or decisioning roles
– Strong SQL skills (non-negotiable)
– Experience with Salesforce Marketing Cloud or another CRM platform
– Comfortable analysing campaigns and providing recommendations
– Background in consumer-facing industries (retail, FMCG, entertainment) a plus

Interested? Apply now with your CV or drop me a message to learn more.

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