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Customer Experience Optimisation Manager
London – mainly remote (2x a month in office)
Up to 60,000 + bonus

This is an excellent opportunity to take ownership of the full digital customer journey within a growing, digitally focused business. Sitting within a small, high-impact marketing team, this role offers the chance to drive measurable commercial outcomes through experimentation, data-led decision making, and continuous optimisation across multiple brands.

The Company
They are a well-established, award-winning organisation operating within the insurance and financial services space. With a strong customer-first focus, they have built a reputation for delivering high-quality digital experiences at scale. The business has a growing international footprint and continues to invest in innovation, experimentation, and data-driven growth. They foster a collaborative and forward-thinking culture with a strong emphasis on performance and continuous improvement.

The Role
You will own and optimise the end-to-end digital customer experience, with accountability for conversion, revenue, and customer engagement across multiple markets and brands. Key responsibilities include:

• Define and deliver a CRO and experimentation roadmap aligned to commercial goals
• Optimise the full conversion journey to improve performance and user experience
• Use analytics, user insights, and testing tools to identify opportunities for improvement
• Lead and implement A/B testing and experimentation strategies across platforms
• Collaborate with engineering, UX, pricing, and operations teams to scale optimisation efforts
• Monitor performance metrics and present actionable recommendations to senior stakeholders
• Drive innovation through experimentation, personalisation, and emerging technologies including AI

Your Skills and Experience
You will bring a strong blend of analytical, technical, and commercial expertise within customer experience or conversion optimisation:

• Proven experience in CRO, digital optimisation, or customer experience within a commercial environment
• Strong hands-on experience with experimentation and analytics tools such as Google Analytics, Optimizely, AB Tasty, or similar
• Ability to translate complex data into clear, actionable insights
• Strong understanding of front-end journeys, tagging, testing frameworks, and UX principles
• Experience working in fast-paced, digital-first environments, ideally within financial services, insurance, or agency
• Exposure to server-side testing and personalisation frameworks is beneficial
• Confident stakeholder engagement and cross-functional collaboration skills

What They Offer

• Opportunity to join a high-performing, collaborative team
• Strong focus on innovation, experimentation, and continuous development
• Clear scope to shape strategy and drive measurable business impact

How to Apply
If you are interested in driving customer experience innovation and delivering measurable growth through CRO and experimentation, please apply with your CV to find out more.

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Senior Data Analyst
London – hybrid 2-3x a week
Up to £55,000

This is a strong opportunity for a Lead Data Analyst to step into a high-impact role within a fast-growing data and advertising technology environment. You will play a key part in shaping how advanced analytics supports both client delivery and business growth, while building your leadership capabilities in a supportive, collaborative team.

The Company
They are a London-based advertising technology and media business, founded in recent years and already scaling rapidly. The organisation partners with agencies and brands to improve campaign performance, win new business, and drive better marketing outcomes through data. With a multidisciplinary team of analysts, data scientists and engineers, they are focused on innovation across the full lifecycle of advertising campaigns. Their environment encourages collaboration, learning, and continuous improvement.

The Role
As a Senior Data Analyst, you will support the Head of Business Intelligence in delivering high-quality analytics and guiding best practice across the team. You will work across a range of client-focused projects, using data to generate insight and recommendation.

• Lead the delivery of advanced analytics projects across campaign, customer, and commercial data
• Ensure quality and best practice across analytical outputs within your team
• Translate complex datasets into clear, actionable insights for stakeholders
• Support pre-campaign analysis, campaign strategy, and post-campaign evaluation
• Mentor and develop junior analysts, with responsibility to grow a small team over time
• Manage multiple priorities and deadlines in a fast-paced, client-facing environment
• Collaborate with data scientists and engineers to enhance analytical capability
• Contribute to improving processes, tools, and ways of working within the BI function

Your Skills & Experience

• Strong experience using Python for data analysis
• Advanced Excel and confidence working with large, complex datasets
• Solid understanding of data modelling, data cleansing, and validation techniques
• Experience delivering analytics projects in a commercial or client-focused setting
• Ability to manage multiple projects and priorities effectively
• Strong communication skills, with the ability to present insights clearly
• Interest in mentoring or leading others, with a desire to develop leadership skills
• Exposure to media, marketing, or agency environments is beneficial but not required

What They Offer

• Salary of £55,000 plus benefits
• Hybrid working model with flexibility
• Clear pathway into people management, starting with mentoring and growing a team
• Exposure to advanced analytics and increasing involvement in more statistical work over time
• Opportunity to influence a growing analytics function and make a visible impact
• Collaborative working environment with strong technical talent

How to Apply
If you are a commercially minded data analyst looking to step into a leadership role and further develop your technical and strategic impact, please apply with your CV.

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Junior C# Full Stack Engineer

FULLY ON SITE: London

Salary: £60,000 to £75,000

This is a strong opportunity for an early-career C# engineer to accelerate their development in a high-performing, collaborative environment. You will be working on real-time, data-driven systems with direct exposure to experienced engineers and meaningful projects from day one.

The Company

They are a London-based technology-driven organisation operating within a highly data-intensive domain. The business has grown organically and maintains a close-knit, collaborative culture. Engineering plays a central role, with a focus on building high-performance systems and continuously improving existing platforms. Teams are small, agile, and value curiosity and ownership.

The Role

* Build and maintain C# and .NET applications across backend and full stack systems

* Support development of high-performance, real-time data platforms

* Collaborate with engineers to deliver new features and enhancements

* Contribute to code quality, testing, and best engineering practices

* Learn from senior team members and develop technical expertise

Your Skills & Experience

* Strong foundations in C# and .NET development

* Understanding of software engineering principles and clean coding practices

* Exposure to full stack development or willingness to learn frontend technologies

* A proactive mindset with a passion for continuous learning

* Ability to communicate ideas clearly and work collaboratively

What They Offer

* Clear progression into mid-level and senior roles

* Exposure to complex, real-time systems

* Supportive culture focused on learning and development

How to Apply

Apply now with your CV to learn more about this opportunity.

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Commercial Manager – Consumer Finance
London | Hybrid Working (2-3 days per week in office)
Up to £55,000 + benefits

An exciting opportunity has arisen for a Commercial Manager to join a fast-growing consumer lending business during a major growth phase, including the launch of new products and partnerships.

This role sits within a highly commercial acquisitions team and will focus on pricing strategy, commercial performance optimisation, and data-driven decision making. You’ll work closely with stakeholders across acquisitions and analytics to identify opportunities to improve customer acquisition performance through pricing and proposition changes.

Key Responsibilities

• Analyse commercial and pricing performance across lending products

• Recommend and implement pricing adjustments to improve commercial outcomes

• Work within existing risk frameworks to optimise acquisition performance

• Use SQL to extract, manipulate and analyse large datasets

• Monitor competitor activity and market trends

• Collaborate with commercial, analytics and acquisition teams on strategic initiatives

Requirements

• Experience in a commercial, pricing, or analytical role within consumer lending or a similar regulated consumer environment

• Strong understanding of pricing strategy and commercial impact

• Advanced SQL skills essential

• Exposure to Python or statistical modelling would be beneficial

• Strong stakeholder management and problem-solving skills

Backgrounds Considered

• Consumer lending / credit cards

• Insurance

• Telecoms

• Gambling

• Existing Customer Management professionals looking to move into pricing/commercial strategy

Why Apply?

• High-growth fintech environment with strong backing and ambitious expansion plans

• Opportunity to shape pricing and acquisition strategy in a small, collaborative team

• Strong learning and development culture with opportunities to expand into analytics/data science

• Exciting upcoming product launches and partnerships

If you’re commercially minded, analytical, and looking to make a visible impact within a growing financial services business, we’d love to hear from you.

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Senior Marketing Analyst
London Hybrid (3 days in office)
Up to £85,000 + benefits

We’re hiring a Senior Marketing Analyst to join a fast-paced, data-driven consumer finance business operating at scale across multiple markets.

This is a highly commercial role sitting within the growth analytics function, focused on improving marketing performance, attribution, and customer acquisition efficiency across multiple channels.

What you’ll be doing:
* Analysing marketing performance across digital and offline channels
* Evaluating spend efficiency across platforms such as paid social, search and emerging media
* Tracking and understanding customer acquisition sources and channel effectiveness
* Supporting and improving attribution methodologies (including multi-touch attribution)
* Identifying drop-off points across marketing and application funnels
* Improving conversion across customer journeys and product pathways
* Building models to assess campaign effectiveness and incremental uplift
* Supporting experimentation and statistical analysis to guide marketing decisions

What we’re looking for:
✔ Strong SQL and Python skills (Python essential for technical work)
✔ 3-5+ years’ experience in marketing analytics or growth analytics
✔ Strong experience in attribution modelling (including multi-touch approaches)
✔ Confident working with complex customer journeys and funnel analysis
✔ Strong commercial mindset with ability to influence marketing decisions
✔ Experience in consumer tech, fintech or complex digital products preferred
✔ Strong stakeholder communication and storytelling skills

Why join?
* High-growth, profitable fintech with strong US expansion
* Highly commercial, fast-paced environment
* Strong influence over marketing strategy and budget decisions
* Opportunity to work on complex attribution and experimentation challenges
* Equity included in package

Please note:
* Hybrid working (Tues-Thurs in office) is non-negotiable
* No sponsorship available

Apply now or get in touch for more details.

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Digital Data Analyst

London | Hybrid (2 days in office)
Up to £48,000 + benefits

A growing ecommerce and retail brand is looking for a Digital Data Analyst to join its evolving data team and help drive smarter commercial decision-making across digital trading and performance.

This is a hands-on role focused on turning digital and ecommerce data into actionable insight for non-technical stakeholders. You’ll work closely with ecommerce, trading and marketing teams to understand customer behaviour, identify opportunities across the funnel, and build reporting that supports business growth.

The business is currently modernising its data environment and investing heavily in analytics capability, making this a great opportunity for someone who enjoys working in a fast-paced, commercially focused environment where they can have real influence.

What you’ll be doing:

• Building dashboards and reporting in Power BI

• Analysing ecommerce and website performance

• Working with GA4 data to uncover actionable insights

• Supporting digital trading and marketing teams with ad hoc analysis

• Identifying gaps in tracking and data collection

• Translating business questions into clear data requirements for engineering teams

• Presenting findings and recommendations to stakeholders

What they’re looking for:

• Strong experience with GA4 and ecommerce analytics

• Power BI skills including DAX and semantic modelling

• Experience within retail or ecommerce environments

• Understanding of digital funnels and conversion metrics

• Strong communication and stakeholder management skills

• Commercial mindset with a passion for insight generation

Nice to have:

• GTM or data layer exposure

• BigQuery experience

• Python or SQL knowledge

• Exposure to paid media data (Google Ads, Meta etc.)

This is an excellent opportunity to join a business investing heavily in data and digital capability, with plenty of scope to influence how analytics supports commercial decision-making moving forward.

Find out more and apply via the link below!!!

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Senior Product Analyst – £80,000 (Hybrid – London)

Industry: Global Consumer Marketplace / App
Department: Product & Insights

A leading global marketplace is hiring a Senior Product Analyst to partner with product, engineering, design, and ML teams to shape the future of a mobile-first product used worldwide.

What You’ll Do

• Act as the lead data scientist for a core product domain

• Drive deep product analytics to uncover opportunities for growth and engagement

• Design, analyse, and interpret experiments across the product ecosystem

• Influence product strategy by connecting insights to business goals

• Improve datasets, dashboards, and analytical tooling

• Work closely with ML teams on discovery, ranking, and personalisation initiatives

What We’re Looking For

• Expert-level SQL + solid Python for product analytics

• Hands-on A/B testing experience (design + interpretation)

• Strong understanding of ETL/debugging data issues

• Excellent communication and stakeholder management skills

• Commercially-minded with experience balancing user and business needs

• Bonus: marketplace experience or exposure to ML-driven products

Why Apply

• High-impact role shaping core product decisions

• Great benefits, flexible work, and strong wellbeing support

• Opportunity to work closely with ML teams and influence a global user experience

Find out more and apply via the link below.

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CRM Engagement Manager – Subscriptions

London | Hybrid (3 days office)
£48,000 + excellent benefits

A leading UK subscription business is looking for a CRM Engagement Manager to join their lifecycle team, focusing on customer retention and payment recovery strategy.

This role will focus on reducing subscriber drop-off by improving communications for customers with failed, expired or declined payments. You’ll work on audience segmentation, customer journeys, testing strategies and campaign optimisation to improve retention and customer experience.

The role is highly strategic, with strong visibility across the business and the opportunity to make a direct commercial impact.

Requirements:

• CRM/lifecycle marketing experience within subscriptions

• Experience with retention and customer engagement campaigns

• Exposure to CRM platforms such as Braze, Adobe Campaign or similar

• CDP experience beneficial

• Open to candidates stepping up from Executive level

Excellent benefits package including private medical, hybrid working, enhanced parental leave, wellbeing support, pension and 25 days holiday.

2-stage interview process.

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Product Manager – Payments & Cards (Fintech | B2C Mobile)

Location: London (Hybrid – 3 days onsite)
Compensation: £90,000 – £110,000 + bonus + benefits

We are hiring a Product Manager to own and scale core payments and card functionality within a fast-growing fintech wallet ecosystem embedded in a global super app.

About the Role

You will take ownership of card-related product experiences, including virtual cards, transaction flows, and digital wallet integrations. This is a scale-up phase role focused on improving reliability, performance, and user experience across payment journeys.

You will work closely with engineering and data teams to optimise transaction success rates, enhance payment infrastructure, and expand integrations with major payment providers.

Key Responsibilities

• Own and evolve card product features (virtual cards, lifecycle management)
• Improve card-to-card and wallet payment flows
• Drive integrations with Apple Pay, Google Pay, and digital wallets
• Optimise transaction success rates and payment reliability
• Analyse payment performance and user behaviour across flows
• Partner with engineering on payments infrastructure and delivery
• Improve end-to-end in-app payment experience at scale

About You

• 5-6+ years Product Management experience in fintech
• Proven ownership of payments, cards, or wallet products
• Experience in B2C mobile applications
• Background in high-scale environments (500k+ users)
• Strong analytical mindset with experience in:
  • Transaction performance
  • Payment funnel analysis
• Experience in a fintech scale-up or neo-bank environment (preferred)

Find out more and apply via the link below.

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Web Analyst
London – Hybrid Working (3 days in office)

Up to £46,000 + bonus

A leading international retail business is looking for a hands-on Web Analyst to join their growing digital function.

This is a highly implementation-focused role sitting within a specialist analytics team supporting multiple well-known retail and eCommerce brands across Europe. You’ll work closely with stakeholders across digital, UX, content and online teams, taking ownership of tracking requirements from definition through to delivery.

Key responsibilities include:

• Hands-on GA4 and GTM implementation

• Managing and improving tracking across websites and digital platforms

• Working directly with stakeholders to define tracking requirements

• Supporting GDPR/cookie consent tracking compliance

• Collaborating across multiple international retail brands

• Opportunity to gain exposure to mobile app tracking/Firebase

What they’re looking for:

• Strong hands-on experience with GA4 and Google Tag Manager

• Experience implementing tracking yourself (not just managing agencies/developers)

• Good understanding of GDPR and cookie consent management

• Confident communication skills with technical and non-technical stakeholders

• Agency background beneficial but not essential

• Interest in app tracking/mobile analytics is a plus

The environment is fast-paced, collaborative, and ideal for someone who enjoys ownership and technical implementation work rather than dashboard/report creation.

Hybrid working: Monday set office day + 2 flexible office days weekly.

Unfortunately, sponsorship is not available for this position.

Find out more and apply via the link below!

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Account Analytics Analyst
London (Hybrid) | Up to £50,000 + benefits

We’re hiring an Account Analytics Analyst to join a fast-paced analytics team working within a digital marketing environment.

This is a great opportunity for someone with strong analytical skills and marketing data experience who enjoys turning complex datasets into clear commercial insights that improve campaign performance.

What you’ll be doing:
* Analysing online & offline marketing and consumer data

• Delivering actionable insights to optimise campaigns and ROI
• Supporting Marketing Mix Modelling (MMM) projects
• Working with SQL, Python or R for hands-on analysis
• Building reports and presenting findings to stakeholders
• Collaborating with media, sales, product and account teams

What we’re looking for:

• 2-4 years’ experience in analytics / marketing analytics
• Strong SQL plus Python or R exposure
• Understanding of digital marketing & campaign performance
• Experience with BI tools such as Tableau
• Strong communication and stakeholder skills
• Analytical mindset with commercial curiosity

Ideal for someone looking to step into a highly commercial, client-facing analytics role with strong progression opportunities.

Apply now or reach out for more information.

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Product Manager – Automation (6-Month FTC, Potential to Go Permanent)
London (Hybrid Working)
Up to £70,000 + standard benefits

About the Company
A high-growth, venture-backed fintech business is scaling its product and operations as it continues to expand its client offering. With strong momentum and recent investment, the company is focused on building innovative, technology-driven solutions within financial services.

The Role
This is a Product Manager role with a focus on automation and operational efficiency. You’ll work cross-functionally to identify opportunities to streamline processes and implement scalable solutions that improve how the business operates.

This role is hands-on and suited to someone who enjoys solving problems end-to-end, including designing and building solutions using a range of tools and technologies.

Key Responsibilities

• Identify inefficiencies across internal workflows and processes

• Design and implement automation solutions to improve scalability

• Collaborate with teams across the business to understand challenges and deliver improvements

• Build and optimise systems using low-code/no-code tools and other technologies

• Track and communicate the impact of your work on business performance

What They’re Looking For

• 3-5+ years’ experience in a product, operations, or similar role

• Demonstrated experience improving processes or implementing automation

• Hands-on, proactive approach with strong problem-solving skills

• Comfortable working in fast-paced, high-growth environments

• Able to clearly articulate the outcomes and impact of your work

Why Apply

• Opportunity to work on high-impact initiatives in a scaling business

• Broad exposure across multiple teams and functions

• High level of ownership and autonomy

• Potential for the role to become permanent

Find out more and apply via the link below.

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