Senior Analyst, Subscriber Growth

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Hammersmith and Fulham / £65000 - £70000 annum

INFO

Salary

SALARY:

£65000 - £70000

Location

LOCATION

Hammersmith and Fulham

Job Type
JOB TYPE

Permanent

Senior Subscriber Growth Analyst
London (Hybrid, 4 days in office) | Up to £70,000
This is an exciting opportunity to join a highly recognised international consumer subscription business at a time of continued investment and growth. Working within a specialist analytics function, you will use data to shape acquisition, retention and customer value strategies across multiple markets, partnering with senior stakeholders to drive commercial decision-making.
The Company
They are a global consumer-focused organisation with a large-scale digital subscription offering and a strong presence across international markets. Data and analytics play a central role in business performance, with significant investment being made in analytics capabilities, technology, and AI-driven innovation.
The business operates a collaborative analytics environment, bringing together customer, marketing, content, and commercial analytics teams to support strategic growth initiatives. This role sits within a high-profile team delivering insight across the EMEA region.
The Role
As a Senior Subscriber Growth Analyst, you will help the business understand customer behaviour and identify opportunities to improve subscriber acquisition, retention, engagement, and lifetime value.
Key responsibilities include:
  • Delivering in-depth customer and subscriber growth analysis across acquisition, retention, churn, engagement, and lifetime value metrics
  • Providing commercially focused recommendations to support growth strategies across multiple markets
  • Partnering with senior stakeholders to influence decision-making through data-driven insight
  • Presenting analytical findings and business recommendations to both technical and non-technical audiences
  • Building and maintaining dashboards, reporting solutions, and data visualisations
  • Designing robust analytical approaches and measurement frameworks to evaluate business performance
  • Identifying opportunities to improve processes, reporting, and analytics workflows
  • Contributing to a developing AI-focused analytics culture through innovative ways of working
Your Skills & Experience
  • Advanced SQL skills with experience writing and optimising complex queries
  • Strong customer analytics experience covering acquisition, growth, retention, churn, engagement, or lifetime value
  • Experience building dashboards and visualisations using tools such as Tableau, Power BI, Looker, or similar
  • Strong commercial mindset with the ability to translate analysis into business recommendations
  • Excellent stakeholder management and communication skills
  • Confidence presenting insights and influencing senior stakeholders
  • Experience working independently in a fast-paced analytical environment
Desirable experience:
  • Python, R, or another analytical programming language
  • Statistical analysis, experimentation, or modelling techniques
  • Experience within subscription, recurring revenue, digital consumer, or membership-based businesses
  • Experience leveraging AI tools to improve analytical workflows and efficiency
What They Offer
  • Salary up to £70,000
  • Hybrid working model with 4 days per week in the London office
  • 25 days annual leave
  • Private medical insurance
  • Dental cover
  • Enhanced family-friendly policies
  • Access to employee wellbeing and inclusion initiatives
  • Exposure to senior leadership and high-impact strategic projects
  • Clear opportunities to develop both technical and commercial analytics expertise within a growing team
How to Apply
If you're a commercially focused Senior Analyst with strong SQL skills and experience in customer or subscriber analytics, apply today to learn more about this opportunity.

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