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Research Manager
£45,000-£55,000
London (Hybrid – 2x Days a Week in Office)

The Company

I’m working exclusively with one of the world’s leading data, insights and consulting organisations, supporting their largest and highest-performing Brand Insights team globally; this team partners with over 100+ well-known brands across every sector, helping them answer critical questions around brand growth, positioning and creative effectiveness.

The Role

This is a highly client-facing insights role, balancing delivery, storytelling and stakeholder engagement. You’ll work closely with brand and marketing teams, helping them understand what drives brand growth and what actions will have the biggest commercial impact.

You will:

• Lead and deliver brand insight projects end-to-end
• Advise on questionnaires, methodology and research design
• Analyse data and craft compelling commercial narratives
• Present insights and recommendations to senior stakeholders
• Work closely with internal research, processing and delivery teams
• Coach and support junior team members (1-2 reports optional)
• Manage multiple client accounts simultaneously (typically 3-4)
• Partner with marketing, insight and CX teams to join the dots across projects

Work spans brand tracking, creative testing, segmentation and broader strategic brand consultancy

Your Skills & Experience

• Strong quantitative research background (ideally Research Manager level)
• Experience across brand tracking, brand health or brand equity
• Comfortable analysing survey data using Excel and/or SPSS
• Able to combine multiple data sources (survey, media, social, search)
• Strong storytelling and PowerPoint presentation skills
• Proven client-facing experience and stakeholder management
• Exposure to questionnaire design and research delivery
• Genuine passion for brand and marketing strategy

I am looking for someone curious, commercially minded and confident presenting insights to both insight teams and wider marketing stakeholders.

The Benefits

• £45,000-£55,000

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

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CRM EXECUTIVE

£35,000

LONDON

A new opportunity to join an award-winning digital transformation company helping businesses make an impact. We provide scalable solutions to brands across sectors to drive growth.

ROLE AND RESPONSIBILITIES

As a CRM executive you will support the planning, execution, and optimisation of multichannel CRM campaigns across email, app, and digital. You will collaborate with stakeholders to align CRM strategies that drive growth and loyalty.

• Drive CRM transformation initiatives.
• Collaborate with internal teams and stakeholders to address business goals.
• Manage end-to-end campaign execution, including planning, segmentation, and performance analysis.
• Monitor and report on CRM performance metrics and provide actionable insights for continuous improvement.

YOUR SKILLS AND EXPERIENCE:

You will need up to 2 years of CRM experience and Braze/Bloomreach experience.

• Working experience and knowledge using Braze/Bloomreach.
• Previous experience building out and executing multi-channel campaign journeys.
• Results orientated and an understanding of measuring success of campaigns.
• Good understanding of Digital Marketing, specifically Email, SMS and Push channels.
• Attention to detail and logical thinker
• Relationship builder with excellent communication skills and willingness to learn.
• Good time management skills and proven ability to meet deadlines.
• Hands-on experience with campaign management and customer segmentation.
• Excellent communication and stakeholder management skills.

Interview Process:

• 4-stage Process.

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Senior Account Manager
Bristol, hybrid (3 days on site)
£34,000 to £42,000
This is an exciting opportunity to join a fast‑paced, close‑knit CRM and digital marketing agency during a period of significant growth. You will play a key role in shaping relationships with major household brands while working in a team that values collaboration, strategic thinking, and personable client management.
The Company
They are an established CRM agency with decades of experience delivering data‑led marketing for well‑known consumer brands. Having recently joined a larger international group, they are entering a new phase of expansion that brings increased investment, fresh opportunities, and broader client exposure. Their environment is dynamic, supportive, and built around people who enjoy working together to deliver meaningful customer experiences.
The Role
As Senior Account Manager, you will be a trusted partner to clients and internal teams, responsible for driving high‑quality delivery across email, digital, and data‑driven CRM activity. Your focus will vary depending on the account you support. Responsibilities include:
* Acting as a central point of contact for client stakeholders across creative, development, strategy, and delivery.
* Working closely with Senior Account Directors to shape briefs and ensure smooth end‑to‑end execution.
* Identifying opportunities to add strategic value and strengthen long‑term client partnerships.
* Managing delivery workflows on a fast‑moving account with a broad range of stakeholders, or providing strategic support on a financial services‑focused programme.
* Ensuring work is delivered accurately, on time, and aligned to client objectives.
Your Skills and Experience
You will bring:
* Strong capability operating at Senior Account Manager level, or solid Account Manager experience with evidence of readiness to step up.
* Experience in data‑led marketing or digital environments, ideally within an agency setting.
* A background working with recognisable consumer brands.
* Confidence working in a fast‑paced, multi‑stakeholder environment.
* A proactive, personable approach that enables strong working relationships.
What They Offer
* Salary between £34,000 and £42,000 depending on experience.
* Hybrid working with three days per week in their Bristol office near Temple Meads.
* Exposure to major brands and strategic work with clear opportunities to grow.
* A welcoming, collaborative agency culture within a supportive and expanding group.
How to Apply
If this Senior Account Manager role sounds like the right next step for you, apply now to find out more.

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Risk Strategy Director

£165,000

London – Hybrid working

Harnham are working with a fast‑growing lending fintech organisation hiring a Risk Director to lead analytical decision making and shape risk strategy across a rapidly expanding business division.

THE COMPANY

• A high growth, mission driven business working within the fintech space.
• Backed by major global investors and recognised for its sustainable model and industry impact.
• Focused on scaling responsibly while developing innovative products and expanding across new markets.

THE ROLE

A strategic leadership position responsible for driving growth through risk analytics, shaping commercial decisions, and leading a high performing strategy team. You will work closely with senior leadership to define priorities, support new product launches, and develop longterm strategies.
Specifically, you can expect to be involved in:

• Leading a team focused on driving growth through analytical risk insights.
• Partnering cross functionally on new product and partnership launches.
• Working with senior leadership to align on strategy and commercial priorities.
• Building and motivating a strategy and analytics team.
• Remaining hands‑on with technical work, using data to inform key decisions.

YOUR SKILLS AND EXPERIENCE

• 7+ years in an analytically focused decision making role.
• Strong background within credit or fraud related environments.
• Proficient in SQL, capable of generating complex data driven insights.
• Ability to bring clarity to ambiguous problems using varied data sources.
• Experience leading and developing high performing analytical teams.

THE BENEFItS

• Stock options and performance driven progression.
• Hybrid working environment with flexibility and collaboration.
• Generous leave package with full flexibility on how days are used.
• Learning and development budget to support professional growth.
• Additional wellbeing, family‑support, and lifestyle benefits.

THE PROCESS

• Talent screening
• Hiring manager interview
• Take home technical task
• On‑site interviews
• Final stage

HOW TO APPLY

Please register your interest via the apply link on this page.

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Senior Research Manager
London – Hybrid (2-3 days per week)
£50,000 – £55,000

This is an exciting opportunity to take a lead role within a high‑performing insights team, where you will drive brand and communications research for major consumer brands. If you are motivated by shaping strategy, building strong client partnerships, and delivering high‑impact quantitative insights, this Senior Research Manager role offers genuine scope for influence and progression.

The Company
They are a global insights organisation recognised for helping brands understand how people think, feel, shop and communicate. Their work blends human understanding with advanced quantitative research to unlock growth across sectors including FMCG, retail, technology, beauty and more. They foster a collaborative, open culture where learning, curiosity and innovation are encouraged. With a diverse portfolio of projects, they provide a platform for you to make a tangible impact on client decision‑making.

The Role
* Lead quantitative brand and communications projects from brief to delivery.
* Build strong relationships with client stakeholders and act as a trusted insights partner.
* Develop compelling, commercially focused insights that inform brand and marketing strategy.
* Take ownership of timelines, budgets and project quality.
* Present clear stories and recommendations that influence senior decision‑makers.
* Collaborate with internal teams to deliver robust, innovative research solutions.
* Support and mentor junior colleagues, contributing to team development.
* Drive a positive, proactive working culture.

Your Skills and Experience

* Strong commercial experience in quantitative research, with a focus on brand and communications.
* Hands‑on experience managing full research cycles, including design, fieldwork oversight, analysis and debriefing.
* Proven ability to translate data into strategic, actionable insights.
* Confident client management skills and the ability to influence stakeholders.
* Excellent written and verbal communication, with experience leading debriefs.
* A collaborative mindset and an interest in supporting junior team members.
* A genuine passion for brands, consumers and evidence‑led storytelling.

What They Offer
* Competitive salary and performance‑linked rewards.
* Exposure to high‑profile brands and varied project types.
* Clear opportunities for progression in a supportive, growth‑minded environment.
* A culture that values wellbeing, inclusion and diversity of thought.

How to Apply
If you would like to register your interest for this position send your CV

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CREDIT RISK DIRECTOR

FINTECH

LONDON – HYBRID

UP TO £165,000

A fast-scaling fintech is looking to hire a Director of Credit Risk Strategy into a pivotal leadership role within the risk function. This position sits at the heart of how the business balances growth, customer experience and portfolio performance, owning credit risk strategy across the full customer lifecycle.

THE ROLE

• Define and evolve credit risk policy and strategy across the lifecycle- using SQL
• Balance growth targets with portfolio protection and sustainability
• Translate data and model outputs into actionable decision frameworks
• Work closely with Decision Science to optimise cut-offs, segmentation and policy
• Partner with Product to ensure risk is embedded into customer journeys
• Monitor portfolio performance and continuously refine strategy

REQUIREMENTS

• Has deep experience in credit risk strategy and policy- with hands on SQL
• Understands how decisioning works in digital / fintech environments
• Has worked closely with decision science and analytics teams

HOW TO APPLY

Please send cv below or

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Brand Research Manager
London – Hybrid (2-3 days per week)
£50,000-£55,000

This is an exciting opportunity to take a lead role within a high‑performing insights team, where you will drive brand and communications research for major consumer brands. If you are motivated by shaping strategy, building strong client partnerships, and delivering high‑impact quantitative insights, this Senior Research Manager role offers genuine scope for influence and progression.

The Company
They are a global insights organisation recognised for helping brands understand how people think, feel, shop and communicate. Their work blends human understanding with advanced quantitative research to unlock growth across sectors including FMCG, retail, technology, beauty and more. They foster a collaborative, open culture where learning, curiosity and innovation are encouraged. With a diverse portfolio of projects, they provide a platform for you to make a tangible impact on client decision‑making.

The Role
* Lead quantitative brand and communications projects from brief to delivery.
* Build strong relationships with client stakeholders and act as a trusted insights partner.
* Develop compelling, commercially focused insights that inform brand and marketing strategy.
* Take ownership of timelines, budgets and project quality.
* Present clear stories and recommendations that influence senior decision‑makers.
* Collaborate with internal teams to deliver robust, innovative research solutions.
* Support and mentor junior colleagues, contributing to team development.
* Drive a positive, proactive working culture.

Your Skills and Experience

* Strong commercial experience in quantitative research, with a focus on brand and communications.
* Hands‑on experience managing full research cycles, including design, fieldwork oversight, analysis and debriefing.
* Proven ability to translate data into strategic, actionable insights.
* Confident client management skills and the ability to influence stakeholders.
* Excellent written and verbal communication, with experience leading debriefs.
* A collaborative mindset and an interest in supporting junior team members.
* A genuine passion for brands, consumers and evidence‑led storytelling.

What They Offer
* Competitive salary and performance‑linked rewards.
* Exposure to high‑profile brands and varied project types.
* Clear opportunities for progression in a supportive, growth‑minded environment.
* A culture that values wellbeing, inclusion and diversity of thought.

How to Apply
If you would like to register your interest for this position send your CV

To Apply for this Job Click Here