Director of Quantitative Operations

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London / £90000 - £100000 annum

INFO

Salary

SALARY:

£90000 - £100000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

Director of Quantitative Operations
London - hybrid 2x a week
Up to £100,000 + Bonus + Benefits

This is an excellent opportunity to take ownership of a high-impact Quantitative Operations function within a well-established healthcare insights and market research business. You will lead a sizeable team, oversee a significant project portfolio, and play a key role in shaping operational strategy, delivery excellence, and future growth.

The Company
They are a specialist research and insights organisation operating within the healthcare sector, supporting a broad range of clients across the UK and Europe. The business combines the agility of a specialist consultancy with the scale, stability, and resources of a larger international group. With ambitious growth plans and a strong reputation for quality, they continue to invest in their people, processes, and capabilities.

The Role
You will:

  • Lead the Quantitative Operations function, ensuring high-quality project delivery and client satisfaction.
  • Manage and develop a team of Quantitative Operations and Project Management professionals, supporting performance, engagement, and succession planning.
  • Oversee resource allocation, project planning, utilisation, and operational performance across a substantial project portfolio.
  • Drive process improvement initiatives, best practice adoption, quality standards, and operational efficiency.
  • Act as a senior escalation point for clients and internal stakeholders, building strong relationships across the business.
  • Collaborate closely with commercial, finance, and leadership teams to support departmental growth and strategic planning.
  • Lead training, mentoring, and capability development initiatives across the function.
Your Skills & Experience
You will have:
  • Strong experience within Quantitative Research Operations, market research operations, or healthcare insights delivery.
  • A background in healthcare, pharmaceutical research, healthcare market research, or a closely related environment.
  • Proven leadership capability with experience managing teams, projects, budgets, and operational performance.
  • Excellent stakeholder and client management skills, with the ability to build trusted relationships.
  • Strong organisational, planning, problem-solving, and communication skills.
  • The ability to balance operational excellence with commercial performance and profitability.
  • Ambition to operate at Director level, whether already in a senior leadership role or ready to take the next step in your career.
What They Offer
  • Significant leadership responsibility from day one.
  • Clear progression opportunities and exposure to senior leadership.
  • The chance to shape the future of a growing operational function within a respected healthcare research business.
How to Apply
If you are interested in leading a high-performing Quantitative Operations team and making a meaningful impact within a growing healthcare research environment, please apply today for a confidential discussion.

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