data & AI
Diversity Report

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Head of Data Science
London (Hybrid, 2 to 3 days per week)

This is a high-impact leadership opportunity to shape how a major consumer business uses data to drive growth, improve decision making, and deliver measurable value. You will lead the integration of data science and analytics into a single, high-performing function while influencing senior stakeholders and setting a clear strategic direction.

The Company
They are a well-established, customer-focused organisation undergoing a significant data transformation. With strong investment and leadership support, data is central to their future strategy. The business operates in a fast-paced, commercially driven environment and places high value on innovation, experimentation, and measurable outcomes. Data maturity is still developing, creating a genuine opportunity to shape the roadmap and drive meaningful change.

The Role
You will take ownership of the data science and analytics capability, focusing on both strategy and execution. Key responsibilities include:
* Defining and delivering the data science and analytics strategy aligned to wider business goals
* Driving the adoption of self-serve analytics tools and improving data accessibility across teams
* Leading the redesign and optimisation of reporting, dashboards, and insight delivery
* Overseeing development, productionisation, and deployment of data science solutions
* Embedding performance frameworks to measure value, impact, and business outcomes
* Building and scaling a high-performing, multidisciplinary team across data science and analytics
* Engaging and influencing senior stakeholders, including CIO and COO level
* Shifting perception of data science from a support function to a core value driver

Your Skills and Experience
You will bring a strong combination of technical depth, leadership capability, and commercial awareness:
* A background as a data scientist with strong attention to detail and the ability to challenge methodologies
* Deep understanding of data science techniques, principles, and underlying mathematics
* Strong experience delivering data science solutions across multiple domains in commercial settings
* Proven ability to build, develop, and lead high-performing teams
* Experience operating in environments with low or evolving data maturity
* Excellent stakeholder management skills, with the ability to translate complex concepts into clear business narratives
* Strong track record of delivering measurable business impact from data initiatives
* Comfortable working in ambiguous, fast-changing environments and driving transformation

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Senior CRM Manager – 12 month FTC
London (Hybrid)
Up to 65k

This is a high-impact CRM Manager contract role joining at a pivotal moment. With a major CRM transformation underway and a key leadership handover ahead of maternity leave, you will step into a visible position owning both delivery and strategic direction across CRM. This is an opportunity to shape how customer engagement is delivered across channels while influencing a significant platform migration.

The Company
They are a high-growth, market-leading organisation operating at scale with a strong digital and marketing function. The business is investing heavily in customer experience and marketing technology, with CRM transformation central to this strategy. You will sit within a well-established marketing team, working closely with senior leadership and cross-functional stakeholders. The environment is fast-paced, collaborative, and focused on continuous improvement.

The Role

• Lead day to day CRM operations across email, SMS, and direct communications
• Drive delivery of CRM transformation projects, including a new platform rollout and wider migration initiatives
• Develop CRM strategy across acquisition, engagement, and retention
• Build advanced capabilities in segmentation, behavioural tracking, and personalisation
• Manage multi-channel campaign execution and optimise customer journeys
• Analyse campaign and customer data, delivering insights and recommendations to senior stakeholders
• Oversee audience targeting and segmentation to ensure data-driven campaign performance
• Partner with technology and digital teams to enhance CRM and marketing automation tools
• Balance operational delivery, strategic planning, and project management responsibilities

Your Skills and Experience

• Strong commercial experience across CRM operations, strategy, and project delivery
• Proven capability in lifecycle marketing across acquisition, engagement, and retention
• Hands-on experience delivering multi-channel CRM campaigns
• Exposure to multiple CRM platforms, with practical implementation experience
• Experience supporting or leading CRM migration and transformation projects
• Ability to operate effectively in fast-paced environments with complex stakeholder landscapes
• Strong analytical skills with the ability to turn data into actionable insights
• Track record of ownership and delivering outcomes end to end

What They Offer

• Opportunity to lead a high-profile CRM transformation project
• Exposure to senior leadership and strategic decision-making
• Collaborative environment with strong growth trajectory
• Immediate start with a structured handover period

How to Apply
If you are an experienced CRM professional who can combine strategy, delivery and Project Management please apply.

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Marketing Analyst
Swindon – Hybrid
Up to 50k

This is an opportunity to join a data driven, consumer focused business where marketing decisions are led by experimentation and customer insight. The role stands out for its strong focus on segmentation, testing strategy, and improving customer lifetime value across both digital and offline channels.

The Company
They are a well established organisation operating across multiple customer touchpoints, combining digital and physical experiences. Their marketing function is highly collaborative, with a clear emphasis on data led decision making and continuous optimisation. They are investing in advanced analytics capabilities to better understand customer behaviour and drive sustainable growth. The environment is fast paced, commercially focused, and centred around measurable impact.

The Role
You will work closely with marketing and CRM teams to drive performance through experimentation, audience strategy, and deep customer analysis.

• Develop and refine customer segmentation to improve targeting and personalisation across acquisition and CRM
• Design, run, and evaluate experiments to optimise campaigns, messaging, and audience strategies
• Build frameworks to measure incrementality and understand true marketing impact
• Analyse customer behaviour across the lifecycle to identify opportunities to increase retention, frequency, and value
• Identify high value customer segments and support strategies that maximise customer lifetime value
• Partner with channel teams to optimise performance across paid media and CRM
• Use SQL to analyse large datasets and generate actionable insights
• Translate complex results into clear recommendations that influence marketing decisions

Your Skills and Experience

• Strong commercial experience in marketing or customer analytics
• Expertise in customer segmentation
• Experience designing and evaluating experiments, including A/B testing and incrementality
• Solid understanding of customer lifetime value and lifecycle strategy
• Proficiency in SQL
• Desired experience using Python or R for analysis
• Experience working with marketing data across channels such as paid media and CRM
• Ability to communicate insights clearly to both technical and non technical audiences
• A proactive, test and learn mindset with strong attention to detail

What They Offer

• 3 days in office in Swindon
• Opportunity to shape experimentation and segmentation strategy within a growing analytics function
• Progression opportunities within a data led business

How to Apply
If you are interested in applying, please submit your CV to learn more about this opportunity.

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Research Manager (Social and Political)
London (Hybrid)
50-60k

This role is ideal for someone with a strong quantitative or mixed-methods research foundation who is ready to take full ownership of projects end to end. You will operate in a highly client-facing environment, leading the full research lifecycle from design through to insight delivery, while developing your consulting and stakeholder management skills.

The Company
They are a fast-growing research and analytics consultancy focused on delivering high-quality, impactful insights to a diverse client base. By combining advanced methodologies with innovative technology, they help organisations better understand behaviours, attitudes, and decision-making. Their collaborative team brings together expertise in data, social research, and consulting to drive meaningful outcomes. The business offers a dynamic environment where curiosity, ownership, and continuous learning are encouraged. There is clear room for progression.

The Role

• Lead end-to-end research projects, from scoping and design through to delivery and presentation
• Manage client relationships, acting as the primary point of contact and ensuring a high-quality experience
• Design and deliver quantitative and mixed-methods research, including surveys and innovative approaches
• Analyse data and translate findings into clear, actionable insights
• Present results to stakeholders in a compelling and accessible way
• Contribute to proposal writing and support business development activities
• Support junior team members and help improve research processes and outputs

Your Skills and Experience

• Strong commercial experience in quantitative or mixed-methods research
• Having worked in Social or Politcal research projects
• Proven ability to manage projects across the full research lifecycle
• Experience working in a client-facing or consulting environment
• Confident in data analysis, interpretation, and storytelling
• Ability to design research frameworks and deliver high-quality outputs
• Familiarity with tools such as R or Python is advantageous
• Strong organisational skills with the ability to manage multiple priorities

What They Offer

• Competitive salary and benefits package
• Opportunity to take ownership of impactful, client-facing projects
• Exposure to innovative research methods and technologies
• Clear progression within a growing consultancy environment
• Collaborative and intellectually curious team culture

How to Apply
If you are looking to take the next step in your research career and lead high-impact, client-facing projects, please apply with your CV.

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CRM Manager
Up to 48k
3 Days In London (Hybrid)

This is an exciting opportunity to shape how a large digital media business engages with its subscriber base at critical payment and renewal moments. You will play a key role in reducing churn, improving payment success rates, and delivering seamless customer experiences through data-led CRM strategies.

The Company
They are a well-established, consumer-focused organisation operating at scale, with a strong emphasis on digital innovation and customer experience. Their subscription-led model puts CRM and lifecycle engagement at the centre of commercial success. Working cross-functionally across product, marketing, and data teams, they are continually evolving their approach to customer retention and billing communications. The business offers a collaborative environment with strong investment in data-driven decision making.

The Role

• Own and optimise the end-to-end CRM strategy for payment and renewal communications
• Design and deliver cross-channel lifecycle campaigns to support subscription retention
• Build automated journeys to manage failed payments and reduce involuntary churn
• Segment users based on behaviour, billing data, and risk profiles to deliver targeted messaging
• Work closely with product and engineering teams to ensure accurate, real-time data triggers
• Analyse performance metrics such as payment success rates and campaign effectiveness
• Run ongoing A/B testing to improve messaging, timing, and channel performance

Your Skills and Experience

• Commercial experience in CRM, lifecycle, or retention marketing within a subscription-based environment
• Hands-on experience with CRM platforms such as Salesforce Marketing Cloud, Braze, Adobe, or similar
• Strong understanding of customer journeys, automation, and segmentation strategies
• Ability to work with billing or transactional data to inform campaign decisions
• Experience collaborating with cross-functional stakeholders across marketing, product, and data
• Analytical mindset with the ability to translate insights into actionable improvements

What They Offer

• Competitive salary package with performance-related benefits
• Hybrid working model with a collaborative office environment in London
• Access to learning and development resources to support career progression
• Comprehensive benefits including wellbeing support, pension contributions, and lifestyle perks
• Opportunity to make a measurable impact within a high-volume, subscription-led business

How to Apply
If you are interested in building impactful CRM strategies within a subscription environment, apply now to learn more.

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Senior Analyst
UK Based – Remote
Up to 90k

This is a high-impact Senior Data Analyst role where you will sit at the centre of commercial decision-making. You will work on complex, ambiguous business problems and partner closely with senior stakeholders to shape strategy through insight. If you enjoy translating challenging briefs into clear, actionable analysis and influencing outcomes across a business, this role offers strong visibility and ownership.

The Company
They are a fast-growing, data-led organisation that places analytics at the core of decision-making. With a strong focus on customer behaviour, product performance, and commercial growth, they are investing heavily in their data capability. The business fosters a collaborative, high-performing culture where analysts are trusted to challenge thinking and drive measurable impact. You will join a team that values curiosity, proactivity, and stakeholder engagement.

The Role
You will work across multiple business areas to turn open-ended questions into meaningful insight and commercial recommendations. This role requires strong technical capability alongside a highly consultative approach.

• Analyse customer behaviour, retention, churn, and lifecycle performance
• Translate ambiguous business questions into structured analytical approaches
• Partner with Product, Growth, and Commercial teams to influence decision-making
• Build dashboards, reports, and deep-dive analysis to support strategy
• Identify trends, risks, and new commercial opportunities through data
• Support experimentation and performance measurement initiatives
• Present insights clearly to both technical and non-technical stakeholders
• Proactively challenge briefs and shape analytical direction with stakeholders

Your Skills & Experience

• Strong SQL skills and advanced analytical capability
• Commercially minded with a proactive approach to problem-solving
• Experience working with ambiguous requests and shaping analysis independently
• Highly stakeholder-focused, with the ability to challenge and influence effectively
• Experience analysing customer behaviour, retention, or lifecycle performance
• Confident communicator who can translate data into clear business insight
• Collaborative and adaptable, with a focus on delivering outcomes

What They Offer

• Salary up to £90,000
• Fully remote UK working with flexible arrangements
• Private healthcare and additional wellbeing benefits
• Income protection and long-term financial security options
• Enhanced holiday allowance with tenure-based increases
• Strong career progression within a growing data function

How to Apply
If you are a commercially driven Senior Data Analyst looking to work on high-impact problems and influence business strategy, apply now to learn more.

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Senior Data Analyst
London (Hybrid)
Up to 80k

This is a high-impact analytics role where you will shape commercial strategy across international markets. You will move beyond standard reporting to deliver meaningful insights that influence senior decision-making, with clear ownership of projects and the opportunity to work with a wide range of stakeholders.

The Company
They are a well-established, consumer-focused organisation operating at scale across multiple markets. With a strong customer base and a growing analytics capability, they are investing in data to drive smarter commercial decisions. The business has access to a rich set of untapped data and is focused on translating insight into practical outcomes. This is an environment that values curiosity, initiative, and clear communication.

The Role
You will take ownership of customer analytics and commercial insight projects, partnering closely with senior leaders across the business.

• Deliver customer segmentation and behavioural analysis to inform strategy
• Analyse churn, retention, loyalty, and customer lifetime value to drive growth
• Evaluate marketing and campaign performance, including ROI and optimisation opportunities
• Identify trends in customer behaviour and recommend targeted actions
• Work with large and complex datasets, bringing together multiple data sources
• Present clear insights and recommendations to stakeholders including MDs and Directors
• Explore new data opportunities such as location, device, and customer service data
• Lead short-term insight projects that deliver tangible business value

Your Skills and Experience

• Strong experience in customer analytics within a consumer/retail or subscription business
• Advanced SQL skills, including querying large datasets and joining multiple sources
• Experience using Python or R for analysis and modelling
• Strong commercial mindset with the ability to turn data into actionable insight
• Experience analysing churn, retention, loyalty, and marketing performance
• Confident communicator, comfortable working with senior stakeholders
• Proactive and self-sufficient, with a focus on delivering practical solutions

What They Offer

• Hybrid working model based in London
• Exposure to senior stakeholders and strategic projects
• Opportunity to shape the analytics function and influence business direction
• Long-term opportunities for progression and potential mentoring responsibilities

Please apply with your CV.

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