Adobe Campaign Consultant

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London / £400 - £440 day

INFO

Salary

RATE:

£400 - £440

Location

LOCATION

London

Job Type
JOB TYPE

Contract

London | Outside IR35
6 month contract
£400 - £440 a day


This is an opportunity to join a major digital subscription business at a pivotal time. You'll play a key role in delivering customer communications related to upcoming regulatory changes while helping shape the future of the organisation's CRM capability through a comprehensive marketing technology review.

The Company

They are a well-established consumer-focused organisation with a large digital customer base and a strong subscription offering. Their marketing team is investing in customer engagement, retention, and CRM transformation to enhance customer experiences across multiple channels. This contract will sit within a collaborative marketing function, working closely with CRM, retention, acquisition, development, and wider business stakeholders.

The Role and Deliverables
  • Design and build customer journeys within Adobe Campaign v8 to support key business and customer communication initiatives.
  • Develop and deliver API-triggered communications and transactional messaging programmes.
  • Gather requirements from stakeholders and translate business needs into effective technical CRM solutions.
  • Partner with development teams to implement CRM enhancements and ensure successful delivery.
  • Conduct a full review of the Adobe Campaign environment, workflows, and customer engagement processes.
  • Identify opportunities to optimise CRM performance, audience targeting, and customer experiences across web and app channels.
Your Skills & Experience
  • Strong hands-on experience with Adobe Campaign v8 across both web and mobile app environments.
  • Proven capability in building email campaigns, customer journeys, workflows, and audience segmentation strategies.
  • Experience with Message Centre and transactional email campaigns.
  • Strong understanding of relational data models and Adobe landing pages.
  • HTML email development skills.
  • Excellent stakeholder management and communication skills, with the ability to challenge requirements and ask insightful questions.
  • Ability to scope solutions and translate business objectives into technical delivery plans.
  • Experience conducting platform audits, workflow reviews, or CRM technology assessments is advantageous.
  • Administrative-level knowledge of Adobe Campaign environments is beneficial.
  • Project management experience would be welcomed.
How to Apply
If you have strong Adobe Campaign v8 expertise and are looking for a contract focused on CRM optimisation, customer journey development, and marketing technology transformation, please get in touch to discuss the opportunity.

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