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Workforce Analyst

Salary: £46k + Benefits
Location: 1x a month in Leeds Office – Remote
Type: Permanent Role

The Role:

• Lead analytical programmes supporting workforce, pay and reward strategies.
• Develop workforce models and financial forecasting to support business decision-making.
• Create “what-if” scenarios to assess the impact of policy and workforce changes.
• Deliver data-driven insights and recommendations to senior stakeholders.
• Produce clear reports, dashboards and analytical outputs for both technical and non-technical audiences.
• Support the development of workforce intelligence, planning and strategic decision-making.

Requirements:

• Advanced Excel skills.
• Proven experience analysing large and complex datasets.
• Strong workforce, people, financial or operational analytics experience.
• Experience developing predictive models and scenario analysis.
• Excellent communication skills with the ability to translate technical findings into actionable insights.
• Ability to manage multiple projects and competing priorities.

What Will Make You Stand Out:

• Experience with Python, R, SPSS or similar analytical tools.
• Power BI or other data visualisation experience.
• Previous leadership or line management experience.
• Knowledge of workforce planning, pay, reward or employment-related analytics.
• Experience working with large public sector or healthcare datasets.
• Strong stakeholder engagement skills across technical and non-technical teams.

If you are interested in the role please apply. To follow up please email me or message me on LinkedIn.

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QA Automation Engineer

Location: London (Hybrid, 2 days per week)

Salary: £75k + Benefits

Type: Permanent Role

The Role:

· Join a high-growth technology business developing innovative digital financial products.

· Design, build and maintain automated testing solutions across a modern microservices environment.

· Work closely with Product Managers, Developers and QA colleagues to ensure high-quality software delivery.

· Drive automation best practices and reduce reliance on manual testing.

· Execute smoke, regression, functional and API testing activities.

· Leverage AI-powered tools to improve testing efficiency and productivity.

Requirements:

· Proven years of experience in QA Automation Engineering.

· Strong Java and/or Kotlin programming skills.

· Experience with Selenium, Selenide or Playwright.

· Strong API testing expertise.

· Knowledge of TestNG, JUnit and automation frameworks.

· SQL and database testing experience.

· Experience with CI/CD pipelines and GitHub Actions.

· Previous experience within Agile teams.

What Will Make You Stand Out:

· Experience testing microservices architectures.

· Exposure to JMeter or Gatling.

· Experience with Elasticsearch and Sentry.

· Strong understanding of modern web technologies.

· Experience using AI tools to enhance testing workflows.

· Excellent communication and collaboration skills.

if you are interested in the role please apply. To follow up please email or message me on LinkedIn.

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CRM Manager (Sportsbook)

Location: Hybrid, London (Wimbledon) / UK
Salary: £40,000 – £50,000 per annum + Bonus
Employment Type: Full-Time, Permanent

About the Opportunity

An exciting opportunity has arisen for an experienced CRM Manager to join a fast-paced and growing online sports betting and gaming business. This role will focus on driving customer engagement, retention, and revenue growth through highly targeted CRM campaigns and promotions across the UK market.

If you’re passionate about sports, data-driven marketing, customer engagement, and delivering impactful campaigns, we’d love to hear from you.

Key Responsibilities

• Develop a deep understanding of the sportsbook customer base through segmentation and behavioural analysis.
• Plan, execute, and optimise CRM campaigns across email, SMS, push notifications, and in-app messaging.
• Build, test, and deploy marketing communications, ensuring accuracy and effectiveness.
• Monitor campaign performance and analyse KPIs including engagement, click-through rates, retention, and conversion.
• Deliver targeted offers and promotional campaigns based on customer behaviour, player profiles, and sporting events.
• Manage sportsbook promotions from concept through to execution, quality assurance, and reporting.
• Collaborate closely with acquisition, compliance, product, and other internal teams to ensure successful campaign delivery.
• Support A/B testing initiatives to improve engagement and customer lifetime value.
• Contribute to CRM automation projects and customer journey optimisation.
• Maintain strong internal stakeholder communication around upcoming campaigns and promotions.

Skills & Experience

• Minimum 2 years’ experience in CRM, retention marketing, or a similar marketing role.
• Strong understanding of CRM platforms and campaign management.
• Experience within online gaming, sports betting, gambling, entertainment, or digital consumer businesses is highly desirable.
• Passion for sports and strong awareness of major sporting events relevant to UK audiences.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Excellent organisational skills with strong attention to detail.
• Ability to work effectively in a fast-moving environment and manage multiple projects simultaneously.
• Strong communication and stakeholder management skills.
• Bachelor’s degree in Marketing, Business, or a related field preferred.
• Fluent written and spoken English.

Benefits

• Competitive salary of £40,000 – £50,000
• Performance-related bonus scheme
• Hybrid working model
• 25 days annual leave plus bank holidays
• Private healthcare
• Company pension scheme
• Training and professional development opportunities
• Modern office environment
• Career progression within a growing international business
• Regular team socials and company events

How to Apply

If you’re interested in this opportunity, please apply via LinkedIn with your updated CV.

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Director of Data

Location: Remote (US)

Salary: $250,000 – $300,000 + 20% bonus + benefits

This is a high-impact leadership opportunity to shape the future of enterprise data within a large-scale, mission-driven organisation. You’ll lead a sizeable data engineering function and play a pivotal role in transforming how data powers AI, digital experiences, and business decision-making across the enterprise.

The Company

They are a large, financially strong organisation operating at significant scale within a highly regulated environment. With millions of customer interactions, complex operational ecosystems, and substantial investment in AI and digital transformation, data sits at the heart of their long-term strategy. Leadership is focused on moving beyond traditional reporting towards real-time, AI-enabled data products and conversational experiences.

The Role

You will be responsible for leading the enterprise data engineering organisation, defining the platform strategy, and enabling scalable, AI-ready data products.

Key responsibilities include:

• Define and execute the enterprise data platform strategy and roadmap
• Lead a team of approximately 60 data professionals across a blended permanent and contractor workforce
• Own the delivery of scalable data platforms, pipelines, APIs, streaming capabilities, and real-time integrations
• Drive platform reliability, performance, observability, data quality, and cost optimisation
• Partner with Data Science, AI Engineering, Governance, and Product teams to deliver AI-ready data products
• Lead the shift from traditional dashboard-driven analytics to AI-powered, conversational data consumption
• Establish standards for data modelling, metadata, lineage, governance, and platform operations
• Influence enterprise-wide modernisation initiatives with strong executive visibility

Your Skills & Experience

• Strong leadership experience within enterprise data engineering and platform organisations
• Deep, hands-on experience with Snowflake in a large-scale production environment
• Expertise across cloud data platforms, ELT frameworks, data operations, streaming, and APIs
• Proven success leading large engineering teams and managing blended permanent and contract resources
• Experience building modern, scalable data platforms that support AI, machine learning, or GenAI initiatives
• Strong understanding of data governance, quality, metadata, lineage, and operational excellence
• Excellent stakeholder management and the ability to influence senior leadership
• Experience within healthcare, financial services, retail, or another regulated industry is advantageous

What They Offer

• Base salary of $250,000 to $300,000
• 20% annual bonus
• Comprehensive healthcare and retirement benefits
• High-profile leadership role reporting into senior executive leadership
• Opportunity to shape enterprise data strategy during a major AI and digital transformation programme
• Significant scope, visibility, and long-term career growth

How to Apply

If you’re an enterprise data leader with deep Snowflake expertise and a passion for building AI-ready data platforms at scale, apply today to discuss this opportunity in confidence.

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CRM Manager (Sportsbook)
Fully Remote (UK) | Up to £50,000

Are you passionate about customer engagement, CRM strategy, and data-driven marketing? This is an exciting opportunity to join a fast-paced digital business where you’ll take ownership of Sportsbook CRM campaigns, helping to drive customer retention, engagement, and revenue through personalised communications and innovative customer journeys.

The Company
They are a well-established online consumer business operating across international markets. With a strong focus on customer experience and digital innovation, they use data and technology to deliver highly engaging marketing campaigns. The organisation offers a collaborative environment where CRM plays a central role in commercial success. This is an opportunity to join a growing team with excellent scope for development and ownership.

The Role
You will be responsible for delivering impactful CRM activity across the Sportsbook customer base, using insights and segmentation to drive engagement.
Responsibilities include:

• Developing customer segmentation strategies based on behavioural and transactional data
• Planning, building, and executing CRM campaigns across email, SMS, push notifications, and in-app channels
• Monitoring campaign performance and reporting on key engagement and conversion metrics
• Creating and optimising targeted offers to increase retention and customer value
• Managing promotional campaigns from setup through to quality assurance and delivery
• Designing and supporting A/B testing initiatives to improve campaign effectiveness
• Developing automated customer journeys and personalised communication flows
• Partnering with acquisition, compliance, and wider business teams to ensure successful campaign delivery

Your Skills & Experience

• Strong commercial experience within CRM, retention marketing, or customer lifecycle marketing
• Experience delivering multi-channel CRM campaigns across digital channels
• Strong understanding of customer segmentation and personalisation techniques
• Analytical mindset with the ability to translate campaign data into actionable insights
• Experience using CRM platforms and marketing automation tools
• Excellent organisational and stakeholder management skills
• Passion for sports and understanding of major sporting events and customer engagement trends
• Experience within gaming, betting, entertainment, or a similar consumer-focused industry would be beneficial

How to Apply
To find out more about this CRM Manager opportunity, apply now with your CV and we will be in touch to discuss the role in more detail.

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DATA ANALYST
REMOTE (ONE DAY A MONTH IN LEEDS OFFICE)
UP TO £46,000

This is an opportunity to join a highly respected organisation at the intersection of workforce strategy, analytics, and policy. As a Data Analyst, you will play a key role in shaping evidence-based decisions that influence workforce planning, pay frameworks, and long-term organisational strategy. You’ll work on complex analytical challenges whilst engaging with a broad range of senior stakeholders.

ROLES AND RESPONSIBILITIES:
The Data Analyst will:

• Deliver workforce, pay, and reward analysis to support strategic decision-making.
• Build and maintain complex Excel-based models to forecast workforce and financial outcomes.
• Develop cost modelling for pay proposals, policy changes, and workforce initiatives.
• Create scenario analysis and long-term forecasts incorporating variables such as workforce growth, attrition, and inflation.
• Analyse large and complex datasets to identify trends, risks, and opportunities.
• Translate business and policy questions into analytical specifications and modelling frameworks.
• Produce clear reports and recommendations for non-technical audiences.
• Present findings and analytical insights to senior stakeholders.
• Collaborate with policy teams and external stakeholders to support evidence-based decisions.
• Contribute to the ongoing development of analytical methodologies and best practices.

YOUR SKILLS AND EXPERIENCE:

The ideal candidate will have the following skills and experience:

• Advanced Excel skills, including building complex models from scratch.
• Experience using formulas, Pivot Tables, charts, VBA, and macros.
• Strong analytical and quantitative problem-solving capability.
• Experience modelling complex business, workforce, or financial scenarios.
• The ability to work with large datasets and extract meaningful insights.
• Excellent written and verbal communication skills.
• Experience presenting technical information to non-technical stakeholders.
• Strong stakeholder management and relationship-building skills.
• A STEM degree, ideally within mathematics, statistics, economics, or a related discipline.
• The ability to work independently and manage competing priorities.

APPLY BELOW!

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Lead Analyst – Debt Analytics
Midlands
50-80k dependent on level

An exciting opportunity for a Lead Analyst to join a growing analytics team focused on portfolio performance, collections strategy, and client insight. This role offers a blend of technical analysis, stakeholder engagement, and strategic decision-making, making it ideal for someone who enjoys turning data into commercial outcomes.

The Company
This organisation is a leading data and analytics business that supports clients across a range of industries. They have built a strong reputation for delivering insight-driven solutions and provide excellent opportunities for internal progression. With a collaborative culture and varied project work, they offer an environment where analytical professionals can develop and make a real impact.

The Role

• Analyse and optimise the performance of collections, recoveries, or insolvency portfolios
• Deliver reporting, insights, and recommendations to internal and external stakeholders
• Identify trends, risks, and opportunities through data analysis
• Support customer segmentation and portfolio strategy development
• Drive process improvement and automation initiatives
• Collaborate with operational teams to improve portfolio performance
• Mentor and support junior analysts where required

Your Skills & Experience

• Strong commercial experience within collections, recoveries, insolvency, credit risk, or portfolio analytics
• Advanced SQL skills
• Experience producing actionable insights from large datasets
• Strong communication and stakeholder management skills
• Excellent analytical and problem-solving abilities
• Python experience is advantageous but not essential

What They Offer

• Competitive salary and comprehensive benefits package
• Clear progression opportunities within a growing analytics function
• Exposure to a variety of projects and client portfolios
• Hybrid working pattern with four days in the office and Fridays remote
• Supportive culture with a strong focus on development and learning

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LEAD COLLECTIONS ANALYST

SALARY BETWEEN £50,000-£80,000

NOTTINGHAM

4 DAYS A WEEK IN-OFFICE

Harnham are working with a leading analytics and data-driven organisation to recruit a Lead Analyst into their growing team. This is a fantastic opportunity to combine hands-on analytical work with stakeholder engagement, delivering valuable insights that influence business performance and strategy.

THE COMPANY

This organisation is a well-established analytics and data-driven business that supports organisations across a range of sectors with insight-led decision making and customer management strategies. With a strong reputation for innovation, collaboration, and employee development, they offer a supportive environment where analysts are given exposure to a broad range of projects and stakeholders. The business is known for its positive culture, excellent career progression opportunities, and a track record of retaining and developing talented individuals over the long term.

THE ROLE

As a Lead Analyst, you will be responsible for analysing portfolio performance, uncovering trends, and delivering insights that drive better decision-making. This role combines technical analysis with regular client and stakeholder engagement, making strong communication skills essential.

Specifically, you can expect to be involved in:

• Analysing portfolio performance and identifying key trends, opportunities, and risks.
• Producing reporting and insight generation to support operational and strategic decisions.
• Presenting findings and recommendations to both internal and external stakeholders.
• Supporting process optimisation initiatives to improve efficiency and outcomes.
• Developing customer segmentation strategies and analytical frameworks.

SKILLS AND EXPERIENCE

The successful Lead Analyst will have the following skills and experience:

• Strong SQL skills and experience working with large datasets.
• Experience delivering analytical insights and recommendations to stakeholders.
• Excellent communication and presentation skills.
• Background in portfolio analytics, collections, insolvency, credit risk, or a related analytical environment.
• Experience using Python would be advantageous.

BENEFITS

The successful Lead Analyst will receive a salary up to 80,000 as well as a comprehensive benefits package.

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CRM Manager

£45,000 – £50,000

Remote

This is an excellent opportunity for a CRM professional who enjoys combining customer insight, campaign delivery, and data-driven decision-making. You will have the chance to shape customer engagement strategies, optimise lifecycle communications, and make a measurable impact on retention and revenue performance.

The Company

They are a fast-growing digital business operating within a highly engaged consumer market. With a strong focus on customer experience, they leverage data, technology, and marketing innovation to create personalised customer journeys. The organisation offers a collaborative environment where marketing, analytics, and commercial teams work closely together to drive growth and customer value.

The Role

• Develop customer segmentation strategies using behavioural and engagement data.
• Plan, build, test, and execute CRM campaigns across email, SMS, push notifications, and in-app channels.
• Monitor campaign performance and deliver actionable insights to improve engagement and conversion.
• Deliver targeted promotional activity tailored to customer preferences and behaviour.
• Work closely with cross-functional teams to ensure successful campaign execution.
• Manage marketing promotions from setup through to launch and performance analysis.
• Support A/B testing initiatives to optimise communications and customer journeys.
• Contribute to the development of automated lifecycle and trigger-based marketing programmes.
• Maintain clear communication with internal stakeholders on campaign plans and results.

Your Skills & Experience

• Strong commercial experience within CRM, retention, or lifecycle marketing.
• Experience using CRM platforms and campaign management tools.
• Experience within the gambling or gaming sector.
• Ability to analyse campaign performance and translate findings into business actions.
• Data-driven mindset with strong analytical and problem-solving skills.
• Excellent organisational skills and attention to detail.
• Strong stakeholder management and communication abilities.
• Interest in sports and an understanding of customer engagement within consumer-focused environments.
• Experience in gaming, entertainment, or other high-volume customer businesses would be advantageous.

What They Offer

• Competitive salary and benefits package.
• Hybrid working environment.
• Opportunity to work on advanced personalisation, automation, and CRM initiatives.
• Exposure to a highly data-driven marketing function.
• Clear career progression and professional development opportunities.

How to Apply

Apply with your CV to discuss this CRM Manager opportunity in confidence.

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