Conversion Rate Optimisation Manager
Romford / £50000 - £60000 annum
INFO
SALARY:
£50000 - £60000
LOCATION
Romford
Permanent
Up to £60,000 + up to 20% bonus
Hybrid - London (2 days per month in Romford)
I'm hiring a Customer Experience Optimisation Manager to join a growing, tech‑focused insurance business and take ownership of experimentation and optimisation across the full customer journey.
This is a high‑impact role, owning how the business tests, learns, and improves performance across marketing and digital channels.
The company
A modern, fast‑growing travel insurance provider operating across multiple brands, focused on delivering strong customer experiences in a highly regulated space.
They sit somewhere between a tech business and a traditional insurer - meaning fast‑paced, data‑driven, and highly commercial.
The role
You'll be responsible for building and owning the experimentation strategy across the business, working across marketing, customer experience, and product teams.
This is not a narrow product analytics role - it's holistic experimentation ownership across all channels.
What you'll be doing
- Own the experimentation roadmap and CRO strategy across the full customer journey
- Design and run A/B tests across email, website, and direct marketing channels
- Identify customer pain points and define optimisation opportunities
- Work with UX, engineering, and marketing teams to implement tests and improvements
- Analyse results and turn findings into scalable business improvements
- Build frameworks for testing, measurement, and continuous optimisation
- Drive a culture of data‑driven experimentation across the business
What you bring
Must‑haves
- Strong experience working in CRO / experimentation / optimisation roles
- Proven experience owning an experimentation roadmap (not just contributing)
- Hands‑on experience running A/B and multivariate testing at scale
- Experience identifying customer journey pain points and driving improvements
- Strong stakeholder skills - able to work across marketing, product, and tech
- Experience with experimentation tools (e.g. Optimizely, VWO, AB Tasty, etc)
Strongly preferred
- Experience in insurance, financial services, telecoms, or regulated industries
- Experience across multiple channels (email, website, direct marketing)
- Background in conversion rate optimisation or digital performance
- Experience in fast‑paced, commercial environments (e.g. retail, travel, eCommerce)
Not the right fit if:
- You're a pure product analyst who only occasionally runs tests
- You haven't owned end‑to‑end experimentation strategy
- Your experience is heavily skewed toward reporting, not testing
What they're looking for
- 5-6+ years' experience
- A confident, independent operator - able to own this function end‑to‑end
- Strong commercial mindset and focus on measurable outcomes
- Someone who can translate testing into real business impact
The team
- Reports into Head of Marketing / Customer Experience
- Works alongside marketing, CRM, UX, and product teams
- Dedicated CX function already in place - this role adds deep experimentation capability
Why this role
- Full ownership of experimentation across an entire business
- Opportunity to shape a CRO capability from the ground up
- High visibility across senior stakeholders
- Work in a fast‑growing, modern insurance business
- Flexible hybrid working (only 2 days per month in office)
Package
- Up to £60,000 salary
- Up to 20% discretionary bonus
Interview process
- Stage 1: Intro conversation
- Stage 2: Technical + presentation (experimentation focus)
- Final stage: Leadership discussion
If you're someone who has owned experimentation end‑to‑end and wants a role with genuine autonomy and impact, this is a great opportunity.
CONTACT
Kelsey Norris
Recruitment Consultant
SIMILAR
JOB RESULTS
CRO Manager
Birmingham
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentBirmingham, West Midlands
To Apply for this Job Click Here
CRO Manager
£50,000 – £60,000
This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.
THE COMPANY
They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.
THE ROLE
As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.
Specifically, you can expect to be involved in the following:
- Own and optimise the end-to-end digital customer journey across multiple touchpoints
- Develop and execute a data-driven CRO and experimentation roadmap
- Use analytics, user behaviour data, and testing insights to identify opportunities for improvement
- Manage A/B testing and experimentation programmes to validate and scale changes
- Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives
- Define key performance metrics and present insights and recommendations to senior stakeholders
- Champion a culture of testing, learning, and continuous optimisation across the organisation
SKILLS AND EXPERIENCE
The successful CRO Manager will have the following skills and experience:
- Strong commercial experience in conversion rate optimisation, customer experience, or digital product
- Proven ability to deliver measurable impact through experimentation and testing
- Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar
- Solid understanding of digital journeys, user behaviour, and UX best practice
- Ability to translate complex data into clear, actionable insights
- Experience working cross functionally with technical and non-technical stakeholders
- Strong communication skills with the confidence to influence decision making
BENEFITS
The successful CRO Manager will receive the following benefits:
- Salary between £50,000 – £60,000 – depending on experience
HOW TO APPLY
Please register your interest by sending your resume to Majid Latif via the Apply link on this page.
To Apply for this Job Click Here
CRO Manager
Manchester
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentManchester, Greater Manchester
To Apply for this Job Click Here
CRO Manager
£50,000 – £60,000
This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.
THE COMPANY
They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.
THE ROLE
As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.
Specifically, you can expect to be involved in the following:
- Own and optimise the end-to-end digital customer journey across multiple touchpoints
- Develop and execute a data-driven CRO and experimentation roadmap
- Use analytics, user behaviour data, and testing insights to identify opportunities for improvement
- Manage A/B testing and experimentation programmes to validate and scale changes
- Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives
- Define key performance metrics and present insights and recommendations to senior stakeholders
- Champion a culture of testing, learning, and continuous optimisation across the organisation
SKILLS AND EXPERIENCE
The successful CRO Manager will have the following skills and experience:
- Strong commercial experience in conversion rate optimisation, customer experience, or digital product
- Proven ability to deliver measurable impact through experimentation and testing
- Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar
- Solid understanding of digital journeys, user behaviour, and UX best practice
- Ability to translate complex data into clear, actionable insights
- Experience working cross functionally with technical and non-technical stakeholders
- Strong communication skills with the confidence to influence decision making
BENEFITS
The successful CRO Manager will receive the following benefits:
- Salary between £50,000 – £60,000 – depending on experience
HOW TO APPLY
Please register your interest by sending your resume to Majid Latif via the Apply link on this page.
To Apply for this Job Click Here
CRO Manager
City of London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentCity of London, London
To Apply for this Job Click Here
CRO Manager
£50,000 – £60,000
This is an opportunity to take ownership of end-to-end customer experience and conversion strategy within a fast-paced, data-driven organisation. You will play a key role in shaping how digital journeys perform, using experimentation and insight to deliver measurable commercial impact across multiple products and markets.
THE COMPANY
They are a well-established, customer-focused business operating across international markets, with a strong digital presence and a commitment to innovation. Their approach is centred on delivering seamless customer experiences, supported by data, analytics, and modern technology. With continued investment in digital and experimentation capabilities, they are building a culture that prioritises continuous improvement and measurable outcomes. You will be joining a collaborative environment where cross-functional teams work closely to deliver high impact change.
THE ROLE
As a CRO Manager you will you will lead customer experience optimisation initiatives, with responsibility for driving conversion, engagement, and overall performance.
Specifically, you can expect to be involved in the following:
- Own and optimise the end-to-end digital customer journey across multiple touchpoints
- Develop and execute a data-driven CRO and experimentation roadmap
- Use analytics, user behaviour data, and testing insights to identify opportunities for improvement
- Manage A/B testing and experimentation programmes to validate and scale changes
- Collaborate with product, engineering, UX, and marketing teams to deliver optimisation initiatives
- Define key performance metrics and present insights and recommendations to senior stakeholders
- Champion a culture of testing, learning, and continuous optimisation across the organisation
SKILLS AND EXPERIENCE
The successful CRO Manager will have the following skills and experience:
- Strong commercial experience in conversion rate optimisation, customer experience, or digital product
- Proven ability to deliver measurable impact through experimentation and testing
- Experience with analytics and testing tools such as Google Analytics, Optimizely, VWO, or similar
- Solid understanding of digital journeys, user behaviour, and UX best practice
- Ability to translate complex data into clear, actionable insights
- Experience working cross functionally with technical and non-technical stakeholders
- Strong communication skills with the confidence to influence decision making
BENEFITS
The successful CRO Manager will receive the following benefits:
- Salary between £50,000 – £60,000 – depending on experience
HOW TO APPLY
Please register your interest by sending your resume to Majid Latif via the Apply link on this page.
To Apply for this Job Click Here
Junior Data Engineer (Azure) (12 month FTC)
Manchester
£35000 - £45000
+ Data Engineering
PermanentManchester, Greater Manchester
To Apply for this Job Click Here
Junior Data Engineer FTC (Azure)
up to £45,000 + Benefits
Remote (UK – occasional office visits)
This is a great opportunity to join a high‑growth organisation where you can take ownership of building and supporting modern data pipelines within a rapidly evolving data platform team.
THE COMPANY:
This is within the legal industry and is with a client who are significantly investing in its data and technology function, creating exciting opportunities for engineers looking to grow in a forward‑thinking environment.
THE ROLE:
You will take ownership of supporting and developing data pipelines within a modern Azure Databricks Lakehouse environment. Working closely with engineering teams, you’ll contribute to building scalable, high‑quality data solutions while developing your technical skillset.
Key responsibilities include:
- Building and maintaining robust data pipelines
- Supporting CI/CD implementation and engineering best practices
- Deploying and managing code across established development processes
- Contributing to data engineering and data modelling activities
- Applying DevOps principles throughout the engineering lifecycle
- Collaborating across squads and upskilling within the Databricks ecosystem
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Python development
- Databricks
- Azure
- PySpark
- Understanding of data engineering principles
- A proactive, growth‑mindset approach with strong collaboration skills
THE BENEFITS:
You will receive a salary of up to £45,000 depending on experience, along with a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page.
To Apply for this Job Click Here
Junior Data Engineer (Azure) (12 month FTC)
London
£35000 - £45000
+ Data Engineering
PermanentLondon
To Apply for this Job Click Here
Junior Data Engineer FTC (Azure)
up to £45,000 + Benefits
Remote (UK – occasional office visits)
This is a great opportunity to join a high‑growth organisation where you can take ownership of building and supporting modern data pipelines within a rapidly evolving data platform team.
THE COMPANY:
This is within the legal industry and is with a client who are significantly investing in its data and technology function, creating exciting opportunities for engineers looking to grow in a forward‑thinking environment.
THE ROLE:
You will take ownership of supporting and developing data pipelines within a modern Azure Databricks Lakehouse environment. Working closely with engineering teams, you’ll contribute to building scalable, high‑quality data solutions while developing your technical skillset.
Key responsibilities include:
- Building and maintaining robust data pipelines
- Supporting CI/CD implementation and engineering best practices
- Deploying and managing code across established development processes
- Contributing to data engineering and data modelling activities
- Applying DevOps principles throughout the engineering lifecycle
- Collaborating across squads and upskilling within the Databricks ecosystem
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Python development
- Databricks
- Azure
- PySpark
- Understanding of data engineering principles
- A proactive, growth‑mindset approach with strong collaboration skills
THE BENEFITS:
You will receive a salary of up to £45,000 depending on experience, along with a comprehensive benefits package.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page.
To Apply for this Job Click Here
Senior CRM Analyst
Handforth
£50000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentHandforth, Cheshire
To Apply for this Job Click Here
Senior CRM Analyst
£50,000 – £55,000
Handforth, Stockport
This is an opportunity to shape how a large customer-focused organisation uses data to drive marketing performance. The role blends hands-on analytics with strategic influence, offering visibility across senior stakeholders and the chance to directly impact customer engagement and commercial outcomes.
THE COMPANY
They are a well-established, customer-centric business with a strong digital presence and a focus on delivering exceptional customer experiences. Data sits at the core of their marketing strategy, and they continue to invest in analytics capabilities to deepen customer understanding. The environment is collaborative, with close alignment between data, marketing, and commercial teams. They promote continuous learning, innovation, and knowledge sharing.
THE ROLE
As a Senior CRM Analyst, you will lead CRM analytics to drive data‑led marketing strategy, optimise campaigns, and deliver actionable customer insights for commercial impact.
Specifically, you can expect to be involved in the following:
- Lead CRM analytics to support data-driven marketing strategies and campaign optimization
- Act as a subject matter expert on campaign measurement and customer analytics
- Partner with marketing stakeholders to design, execute, and evaluate campaigns
- Deliver insights through clear data storytelling and visualization
- Contribute to CRM and marketing planning using customer and campaign analysis
- Identify opportunities to improve customer engagement and maximise ROI
- Promote best practice across analytics and introduce new tools, techniques, and approaches
- Support and mentor colleagues, fostering a culture of continuous improvement
SKILLS AND EXPERIENCE
The successful Senior CRM Analyst will have the following skills and experience:
- Strong commercial experience using SQL with large-scale datasets
- End-to-end analytics project delivery, from requirements gathering to implementation
- Deep understanding of B2C CRM, including customer journeys and targeting strategies
- Ability to translate complex data into clear, actionable insights for non-technical stakeholders
- Confident stakeholder management and prioritisation skills
- Experience working collaboratively within cross-functional teams
- Exposure to data visualisation tools such as Power BI is beneficial
- Familiarity with campaign platforms such as Salesforce Marketing Cloud is advantageous
BENEFITS
The successful Senior CRM Analyst will receive the following benefits:
- Salary between £50,000 – £55,000 – depending on experience
HOW TO APPLY
Please register your interest by sending your resume to Majid Latif via the Apply link on this page.
To Apply for this Job Click Here
Lead Data Engineer (Snowflake)
Cardiff
£75000 - £90000
+ Data Engineering
PermanentCardiff
To Apply for this Job Click Here
Lead Data Engineer
up to £90,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £90,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
Lead Data Engineer (Snowflake)
Nottingham
£75000 - £90000
+ Data Engineering
PermanentNottingham, Nottinghamshire
To Apply for this Job Click Here
Lead Data Engineer
up to £90,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £90,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
Lead Data Engineer (Snowflake)
London
£75000 - £90000
+ Data Engineering
PermanentLondon
To Apply for this Job Click Here
Lead Data Engineer
up to £90,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £90,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
Senior Data Engineer (Snowflake)
Leeds
£55000 - £70000
+ Data Engineering
PermanentLeeds, West Yorkshire
To Apply for this Job Click Here
Senior Data Engineer
up to £70,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £70,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
Senior Data Engineer (Snowflake)
Glasgow
£55000 - £70000
+ Data Engineering
PermanentGlasgow
To Apply for this Job Click Here
Senior Data Engineer
up to £70,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £70,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
Senior Data Engineer (Snowflake)
London
£55000 - £70000
+ Data Engineering
PermanentLondon
To Apply for this Job Click Here
Senior Data Engineer
up to £70,000 + BENEFITS
Fully Remote (UK)
This is a great opportunity to join a high‑growth organisation where you can take ownership of end‑to‑end data engineering delivery across modern cloud platforms and greenfield projects.
THE ROLE:
You will take ownership of delivering end-to-end data engineering solutions, working across greenfield projects from initial design through to deployment and optimisation. Key responsibilities include:
- Designing data solutions from source systems
- Building and maintaining data ingestion pipelines
- Developing transformations and data models
- Orchestrating workflows and deploying environments
- Managing ongoing optimisation and performance improvements
You will also engage directly with stakeholders and clients, ensuring strong communication throughout project delivery.
YOUR SKILLS AND EXPERIENCE:
You will bring strong capability in:
- Advanced Python and SQL development
- Delivering end-to-end data engineering projects
- Building scalable cloud-based data solutions
- Working independently and taking ownership of delivery
- Strong communication skills with client-facing experience
- Terraform or Infrastructure-as-Code experience
THE BENEFITS:
You will receive a salary of up to £70,000 depending on experience, along with a comprehensive benefits package and the flexibility of fully remote working.
HOW TO APPLY:
Please register your interest by sending your CV to Molly Bird via the apply link on this page
To Apply for this Job Click Here
CAN’T FIND THE RIGHT OPPORTUNITY?
STILL LOOKING?
If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.