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CRM Engagement Manager – Subscriptions

London | Hybrid (3 days office)
£48,000 + excellent benefits

A leading UK subscription business is looking for a CRM Engagement Manager to join their lifecycle team, focusing on customer retention and payment recovery strategy.

This role will focus on reducing subscriber drop-off by improving communications for customers with failed, expired or declined payments. You’ll work on audience segmentation, customer journeys, testing strategies and campaign optimisation to improve retention and customer experience.

The role is highly strategic, with strong visibility across the business and the opportunity to make a direct commercial impact.

Requirements:

• CRM/lifecycle marketing experience within subscriptions

• Experience with retention and customer engagement campaigns

• Exposure to CRM platforms such as Braze, Adobe Campaign or similar

• CDP experience beneficial

• Open to candidates stepping up from Executive level

Excellent benefits package including private medical, hybrid working, enhanced parental leave, wellbeing support, pension and 25 days holiday.

2-stage interview process.

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Product Manager – Automation (6-Month FTC, Potential to Go Permanent)
London (Hybrid Working)
Up to £70,000 + standard benefits

About the Company
A high-growth, venture-backed fintech business is scaling its product and operations as it continues to expand its client offering. With strong momentum and recent investment, the company is focused on building innovative, technology-driven solutions within financial services.

The Role
This is a Product Manager role with a focus on automation and operational efficiency. You’ll work cross-functionally to identify opportunities to streamline processes and implement scalable solutions that improve how the business operates.

This role is hands-on and suited to someone who enjoys solving problems end-to-end, including designing and building solutions using a range of tools and technologies.

Key Responsibilities

• Identify inefficiencies across internal workflows and processes

• Design and implement automation solutions to improve scalability

• Collaborate with teams across the business to understand challenges and deliver improvements

• Build and optimise systems using low-code/no-code tools and other technologies

• Track and communicate the impact of your work on business performance

What They’re Looking For

• 3-5+ years’ experience in a product, operations, or similar role

• Demonstrated experience improving processes or implementing automation

• Hands-on, proactive approach with strong problem-solving skills

• Comfortable working in fast-paced, high-growth environments

• Able to clearly articulate the outcomes and impact of your work

Why Apply

• Opportunity to work on high-impact initiatives in a scaling business

• Broad exposure across multiple teams and functions

• High level of ownership and autonomy

• Potential for the role to become permanent

Find out more and apply via the link below.

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Senior Product Manager
Central London (2 to 3 days per week in office) | £80,000 to £100,000 base plus bonus and equity

This is a rare opportunity to take full ownership of a core product at a critical growth stage. You will join a small, ambitious business moving from an MVP into a scalable, client-facing platform, with real autonomy to shape strategy, delivery, and impact from day one.

The Company
They are a founder-led technology business operating at the intersection of data, networks, and decision-making. Their platform connects senior professionals with investment-focused clients, enabling highly curated, high-value introductions. With a growing international footprint and a strong commercial model, they are now investing heavily in product maturity, automation, and AI-driven capabilities.

The Role

• Own the end-to-end product roadmap for a core platform, from discovery through to delivery
• Translate business, client, and user needs into clear product requirements, epics, and priorities
• Lead the shift from internal tooling to a scalable, self-serve, client-facing product
• Reduce reliance on manual and spreadsheet-based workflows through automation and better UX
• Partner closely with Engineering to unblock delivery, manage trade-offs, and address technical debt
• Collaborate with Data teams to align product design with data quality, structure, and AI use cases
• Identify and embed practical AI and LLM-driven functionality into workflows and the product experience
• Act as the day-to-day product contact for commercial teams and senior stakeholders

Your Skills and Experience

• Strong commercial product management experience within a technology or data-led environment
• Proven ability to own and prioritise a product roadmap in a fast-moving, agile setting
• Experience working closely with Engineering and Data teams to deliver complex platforms
• Comfort operating in ambiguity and making pragmatic trade-offs
• Exposure to workflow automation, data products, or AI-enabled features
• Clear communication skills and confidence working directly with senior stakeholders and users

What They Offer

• Competitive salary of £80,000 to £100,000 depending on experience
• Performance-related bonus and equity participation
• High autonomy and visibility within a small, founder-led organisation
• The chance to shape a product with genuine commercial and user impact
• A collaborative environment with close alignment across Product, Engineering, and Data

How to Apply
Apply now to learn more about this Senior Product Manager opportunity and how you could shape the next phase of a high-impact platform.

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Senior Product Manager – Web Experience (9-Month FTC)
London (Hybrid Working)
£90,000 + standard benefits

About the Company
A fast-growing, venture-backed fintech is building a modern digital platform to transform how clients interact with their financial lives. Following strong recent growth and investment, the business is now focused on scaling its core product and enhancing the overall user experience.

The Role
This is a high-impact Senior Product Manager role focused on the web experience and customer journey. You’ll lead a core product area, owning the end-to-end experience from first interaction through to onboarding and ongoing engagement.

The focus is on creating a more dynamic, engaging, and intuitive product experience-moving beyond static, data-led interfaces to something more interactive and user-centric.

What You’ll Be Doing

• Own and evolve the end-to-end user journey across the web platform

• Design and optimise onboarding experiences, simplifying complex user flows

• Build engaging, personalised experiences tailored to different user segments

• Partner with design, engineering, and stakeholders to deliver high-quality product improvements

• Drive growth through improved conversion, engagement, and retention

• Run multiple fast-paced initiatives simultaneously, from discovery through to delivery

What They’re Looking For

• 5+ years’ experience in product management, ideally within consumer-facing tech

• Proven track record of improving customer journeys and delivering measurable impact

• Strong product intuition with a focus on user experience and engagement

• Experience owning products end-to-end in fast-paced environments

• Comfortable working across multiple projects and priorities

• Background in startups or high-growth tech businesses preferred

Nice to Have

• Experience with onboarding flows or conversion optimisation

• Exposure to complex or high-value customer journeys

• Interest in fintech or data-driven products

Why Join

• High ownership role within a scaling product team

• Opportunity to shape a core user experience in a growing business

• Fast-paced, collaborative environment

• Potential for extension or longer-term opportunity

Find out more and apply via the link below.

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Senior Data Analyst, Players
Hertfordshire| £80,000 to £95,000 base plus bonus | Hybrid, 3 days in office

This is a rare opportunity to step into a highly influential analytics role where insight directly shapes commercial strategy. You will operate at pace, work through ambiguity, and partner closely with senior leaders to solve some of the most complex and high impact player challenges in a regulated consumer environment.

The Company
They are a large scale, consumer facing organisation operating in a highly regulated market with a strong social purpose at its core. Data and analytics sit at the heart of decision making, with leadership actively championing a data led culture. Marketing and digital are major investment areas, supported by one of the largest and most sophisticated data estates in the UK.

The Role

• Sit within a central Player Analytics team supporting digital, marketing, CRM and wider commercial initiatives
• Lead ad hoc deep dive analysis to uncover player behaviour, commercial opportunities and risks
• Partner with senior stakeholders to shape decisions around product launches, digital optimisation and innovation
• Build commercial models to assess upside, cannibalisation and portfolio level impact
• Evaluate new game mechanics and incentive structures, including financial impact and responsible play considerations
• Design and analyse test and learn activity, measuring uplift and unintended consequences
• Act as a trusted thought partner, anticipating questions and challenging assumptions with confidence

Your Skills and Experience

• Strong commercial analytics experience in a fast paced, consumer or digital environment
• Advanced SQL skills, with experience working in modern cloud data warehouses
• Hands on experience with Python and or R for advanced analysis such as segmentation, cohorting or clustering
• Confidence working with ambiguity and rapidly shifting priorities
• Ability to clearly articulate complex insights to senior, non technical stakeholders
• Exposure to regulated industries and an understanding of responsible customer engagement is highly valued

What They Offer

• Salary of £80,000 to £95,000 base plus a strong bonus structure with upside
• Hybrid working pattern with three days per week in the Watford office
• High trust, high autonomy role with direct exposure to senior decision makers
• The chance to work on high impact projects with genuine social value
• Excellent scope for professional growth in a data led organisation

How to Apply
Apply now to explore this opportunity further and discuss how your analytics expertise could make a real impact.

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Senior Customer Analyst

London Hybrid (3 days office) | Up to £75,000 + Benefits

A fast-growing, PE-backed consumer business is looking for a commercially minded Senior Customer Analytics Analyst to join its expanding data function. Following significant investment in digital and data transformation, the business has built a high-performing analytics team that plays a central role in driving commercial growth and customer strategy.

This is a hands-on role focused on customer insight and behavioural analytics, working closely with senior stakeholders across Marketing, Commercial, Finance, and Technology.

Key Responsibilities

• Customer segmentation and behavioural analysis

• Churn, retention, loyalty, and CLTV analytics

• Marketing and campaign performance analysis

• Identifying customer trends, risks, and growth opportunities

• Delivering actionable insights to influence strategic decisions

• Working with large, complex datasets across multiple sources

Requirements

• Strong SQL skills

• Python and/or R experience preferred

• Experience in customer analytics within telecoms, subscription, or consumer businesses

• Strong understanding of churn, retention, loyalty, and customer behaviour

• Strong stakeholder engagement and communication skills

• Commercially focused with the ability to turn insight into action

Additional Information

• Hybrid working model (3 days per week in office)

• Central London office location

• Up to £75,000 + benefits

• High-growth environment with continued investment in analytics and data

• Opportunity to work on strategic, insight-led projects with senior visibility

Ideal for someone proactive, curious, and passionate about using customer data to drive commercial impact. Find out more and apply via the link below!

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Experimentation Specialist

London | Up to £45,000 plus benefits | Hybrid working

A great opportunity to join a growing experimentation function within a large, digital-first organisation. This role offers the chance to shape testing strategy, influence roadmaps, and make a measurable impact across multiple brands and digital touchpoints. You will be joining at an exciting stage as they build out a dedicated team.

The Company

They are a well-established, multi-brand retail group with a significant presence in ecommerce and digital product. The organisation is investing heavily in experimentation, data and insights to drive performance and enhance customer experience across their online platforms. With a fast-paced environment and a strong appetite for testing, they offer the chance to embed experimentation culture across a complex digital ecosystem.

The Role

• Support the build of a centralised experimentation function.
• Translate commercial objectives into experimentation roadmaps.
• Prioritise tests based on value, business context and feasibility.
• Lead ideation, design and end-to-end execution of A/B tests.
• Partner with technical teams to ensure robust implementation.
• Analyse test results and communicate insights to stakeholders.
• Distinguish CRM experimentation from website CRO and support both areas.
• Contribute to training and enablement across digital teams.

Your Skills and Experience

• Strong commercial experience running experimentation programmes.
• Hands-on experience setting up and analysing A/B tests.
• Understanding of experimentation principles, digital metrics and measurement.
• Experience with platforms such as GA4, Optimizely or similar tools.
• Ability to create, manage and communicate experimentation roadmaps.
• Comfortable working cross-functionally within product, digital, CRM and tech teams.
• Able to work independently and prioritise effectively.
• Experience with user testing platforms is an advantage.

What They Offer

• Salary up to £45,000 depending on experience.
• Hybrid model with four days in the central London office.
• 20 days holiday plus bank holidays.
• Pension scheme with employer and employee contributions.
• Access to wellbeing, health and financial support services.
• Retail discounts across all brands.
• Discounted gym membership and fitness support.
• Employee recognition and reward schemes.
• Internal learning platform with extensive training content.
• Opportunities to progress as the experimentation function grows.

How to Apply
If you are passionate about experimentation and want to help shape a growing team, apply with your CV today.

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SEO Manager (Website)

London, 4 days per week in office (5 day working week) , up to £45000

A great opportunity to take ownership of SEO performance for a high‑traffic ecommerce site, driving organic growth and shaping strategy within a fast‑paced digital environment. This role is ideal for someone who enjoys leading SEO direction while still being hands‑on with technical and content optimisation.

The Company

They are a large, multi‑brand retail organisation with a strong digital presence and a focus on continuous improvement. Their teams work in an ambitious, data‑driven environment where SEO plays a crucial role in scaling traffic, revenue and online visibility. You will join a supportive team that values expertise, collaboration and commercial impact.

The Role

* Manage and optimise SEO performance across an allocated site
* Develop and deliver the SEO roadmap covering technical, on‑page and content activity
* Lead keyword research, technical audits and site improvements
* Oversee day‑to‑day SEO operations and support a small team
* Analyse KPIs, report on performance and identify growth opportunities
* Partner with wider teams on content, PR, usability and site architecture
* Keep ahead of industry trends and champion SEO best practice

Your Skills and Experience

* Strong commercial experience in an SEO‑focused role within ecommerce
* Confident managing technical SEO, keyword strategy and onsite optimisation
* Ability to analyse performance data and translate it into clear actions
* Experience presenting results, insights and recommendations
* Comfortable leading workflows and supporting junior team members
* Strong understanding of usability, content structure and user behaviour

What They Offer

* Up to £45000 plus benefits
* Four‑days a week in the office, 5 day working week
* Opportunity to lead SEO strategy for a major consumer brand
* Growth potential and exposure to high‑impact digital projects

How to Apply

If this sounds like the right next step for you, please apply with your CV.

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Account Analytics Analyst
London (Hybrid) | Up to £50,000 + benefits

We’re hiring an Account Analytics Analyst to join a fast-paced analytics team working within a digital marketing environment.

This is a great opportunity for someone with strong analytical skills and marketing data experience who enjoys turning complex datasets into clear commercial insights that improve campaign performance.

What you’ll be doing:
* Analysing online & offline marketing and consumer data

• Delivering actionable insights to optimise campaigns and ROI
• Supporting Marketing Mix Modelling (MMM) projects
• Working with SQL, Python or R for hands-on analysis
• Building reports and presenting findings to stakeholders
• Collaborating with media, sales, product and account teams

What we’re looking for:

• 2-4 years’ experience in analytics / marketing analytics
• Strong SQL plus Python or R exposure
• Understanding of digital marketing & campaign performance
• Experience with BI tools such as Tableau
• Strong communication and stakeholder skills
• Analytical mindset with commercial curiosity

Ideal for someone looking to step into a highly commercial, client-facing analytics role with strong progression opportunities.

Apply now or reach out for more information.

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Digital Data Analyst

London | Hybrid (2 days in office)
Up to £48,000 + benefits

A growing ecommerce and retail brand is looking for a Digital Data Analyst to join its evolving data team and help drive smarter commercial decision-making across digital trading and performance.

This is a hands-on role focused on turning digital and ecommerce data into actionable insight for non-technical stakeholders. You’ll work closely with ecommerce, trading and marketing teams to understand customer behaviour, identify opportunities across the funnel, and build reporting that supports business growth.

The business is currently modernising its data environment and investing heavily in analytics capability, making this a great opportunity for someone who enjoys working in a fast-paced, commercially focused environment where they can have real influence.

What you’ll be doing:

• Building dashboards and reporting in Power BI

• Analysing ecommerce and website performance

• Working with GA4 data to uncover actionable insights

• Supporting digital trading and marketing teams with ad hoc analysis

• Identifying gaps in tracking and data collection

• Translating business questions into clear data requirements for engineering teams

• Presenting findings and recommendations to stakeholders

What they’re looking for:

• Strong experience with GA4 and ecommerce analytics

• Power BI skills including DAX and semantic modelling

• Experience within retail or ecommerce environments

• Understanding of digital funnels and conversion metrics

• Strong communication and stakeholder management skills

• Commercial mindset with a passion for insight generation

Nice to have:

• GTM or data layer exposure

• BigQuery experience

• Python or SQL knowledge

• Exposure to paid media data (Google Ads, Meta etc.)

This is an excellent opportunity to join a business investing heavily in data and digital capability, with plenty of scope to influence how analytics supports commercial decision-making moving forward.

Find out more and apply via the link below!!!

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Head of Analytics (Financial Services)

London (On-site)
£90,000 – £150,000 + bonus + benefits

We’re hiring a Head of Analytics to lead a centralised analytics function within a fast-growing, data-driven business undergoing significant transformation across analytics, AI, and decisioning.

This is a high-visibility role working closely with senior leadership to drive faster, better, data-led decision making across the organisation.

The Role

You’ll lead a central Analytics & MI team operating as a shared service across Finance, Marketing, and executive stakeholders.

Key focus areas include:

• Moving from reporting to actionable insight
• Embedding AI tools into analytics workflows
• Driving automation and improved data structures
• Supporting rollout of a new decision engine
• Managing priorities across multiple senior stakeholders

This is a player-coach role (50/50 split) – combining leadership with hands-on delivery.

What We’re Looking For

• Experience leading Analytics / MI teams
• Strong ability to turn data into clear commercial insight
• Hands-on technical skills (SQL + Python)
• Experience with modern data tools (e.g. Snowflake, Power BI)
• Exposure to AI tools / automation in analytics
• Strong stakeholder management, including senior leadership

Background

• Open to any data-rich, commercial sector (FS helpful but not essential)
• Suitable for an existing Head of Analytics or a strong Senior Manager stepping up

Why Apply?

• Shape a modern, AI-enabled analytics function
• High exposure to C-suite and business strategy
• Play a key role in business transformation
• Significant scope to influence analytics and AI direction

Find out more and apply via the link below!!!

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