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The Role

We’re partnering with a fast-growing group undergoing a major CRM and data transformation, and they’re looking for a hands-on CRM Manager to play a key role in shaping how they engage with customers across their network.
This is a unique opportunity to join at a pivotal point – with a new data warehouse in place and Bloomreach being rolled out, you’ll have the platform, backing, and scope to build a more sophisticated, data-driven CRM function from the ground up.
You’ll lead a small team while remaining hands-on, owning the development and execution of lifecycle programmes that directly impact customer experience, retention, and revenue.

What you’ll be doing

• Own and deliver the end-to-end CRM programme, from strategy through to execution
• Lead and develop a team of 2 CRM Executives (growing to 3-4)
• Design and optimise customer lifecycle journeys, including:
  • Onboarding and first purchase
  • Patient recall and retention
  • Repeat purchase and product journeys
• Build and scale multi-channel CRM campaigns across:
  • Email
  • SMS
  • Direct Mail
  • (Future channels such as WhatsApp)
• Play a key role in improving marketing automation maturity using Bloomreach
• Use customer data and insights to optimise performance and drive commercial outcomes
• Work closely with internal stakeholders during an ongoing CRM transformation

What we’re looking for

• Proven experience in a CRM Manager or CRM Lead role
• Experience managing and developing small CRM teams (2-3+ reports)
• Strong hands-on experience building and delivering CRM campaigns and journeys
• Experience across multiple channels (not just email – SMS essential, DM a bonus)
• Background in lifecycle CRM, not just one-off campaigns
• Experience using modern CRM / marketing automation platforms (e.g. Bloomreach, Salesforce, HubSpot, Braze etc.)
• Strong understanding of customer data, segmentation, and campaign performance optimisation
• Comfortable working in a transformation or scaling environment

Why join?

• Join at a key moment and shape the future of CRM for a large, evolving business
• Work with modern tooling and a newly implemented data infrastructure
• Have a direct impact on customer experience, retention, and revenue growth
• Genuine opportunity to build, improve, and scale CRM capability
• A role that combines leadership and hands-on ownership

Process

• Initial intro chat
• Task-based interview and presentation

If you’re looking for a role where you can build, lead, and make a tangible impact, this is a great opportunity to step into a high-visibility CRM position during a major transformation journey.

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Head of Analytics

Salary
£90,000-£150,000 + bonus + benefits

Location + work pattern
London (Hybrid – 2-3 days in office)

THE ROLE
This is a senior leadership opportunity to build and lead a centralised Analytics & MI function operating as a shared service across multiple business areas. The role blends strategic direction with hands-on delivery, with a strong focus on turning data into actionable commercial insight.
Specifically, you can expect to be involved in:

• Leading and developing a high-performing analytics function, including managers and analysts
• Driving the shift from reporting to insight-led, decision-ready analytics across the business
• Embedding AI tools and automation into analytics workflows to enhance efficiency and impact
• Overseeing scalable data models, reporting automation, and governance frameworks
• Acting as a senior stakeholder partner, influencing priorities and delivering commercially relevant insight

YOUR SKILLS AND EXPERIENCE

• Proven experience leading Analytics or MI teams in a complex business environment
• Strong ability to translate data into clear, commercially actionable recommendations (“so what” thinking)
• Experience engaging and influencing senior stakeholders, including executive-level leaders
• Hands-on technical capability with SQL; Python or similar tools beneficial
• Familiarity with modern data platforms and visualisation tools (e.g. cloud data warehouses, BI tools)
• Understanding of AI tools and how they can be applied within analytics workflows

THE BENEFITS

• Competitive salary with performance-based bonus
• Private healthcare and pension contribution
• Generous annual leave allowance
• Opportunity to shape a modern, AI-enabled analytics function
• High visibility role with direct exposure to senior leadership

THE PROCESS

• Initial screening
• Interview with senior leadership
• Technical case study and presentation
• Final panel interview

HOW TO APPLY
Please register your interest via the apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Graduate Data Scientist

London – 4 days a week

The Company
They are a modern, data-driven insurance provider focused on delivering flexible, tailored policies to customers. The business has expanded its product offering and built strong commercial partnerships, driving rapid growth. With around 100 employees, they are scaling quickly and investing heavily in advanced analytics and modelling. The culture is collaborative, fast-paced, and centred on innovation.

The Role
As a Graduate Data Scientist, you will work on models that sit at the core of the business and support key commercial decisions.

• Develop predictive models across pricing, risk, and customer acquisition
• Build clustering and segmentation models to support strategic decision-making
• Analyse large and complex datasets to uncover actionable insights
• Collaborate with analysts and engineers to deploy and productionise models
• Contribute to a greenfield modelling environment and help shape best practices
• Take ownership of projects with visibility across the wider business

Your Skills and Experience

• Strong academic background in a STEM subject such as Mathematics, Data Science, Computer Science, or similar
• Solid programming skills, ideally in Python
• Understanding of statistical modelling and machine learning fundamentals
• Hands-on experience through internships, placements, or personal projects
• Demonstrated curiosity and initiative, such as side projects or GitHub work
• Clear communication skills and the ability to collaborate with cross-functional teams
• Motivated, proactive, and keen to take ownership early in your career

What They Offer

• Hybrid working with a strong in-office culture
• Opportunity to work on high-impact, business-critical models
• Fast career progression as the team continues to grow
• Work abroad flexibility for short periods each year
• Supportive environment with strong learning and development opportunities

How to Apply
If you are a graduate or early-career data scientist looking to make an impact in a high-growth environment, please apply with your CV.

To Apply for this Job Click Here

To Apply for this Job Click Here

Experimentation Specialist
London (Central), up to £45,000
This is a hands-on experimentation role with real ownership, sitting at the heart of a growing Centre of Excellence. You will work across multiple digital platforms, shaping experimentation strategy while remaining close to delivery and impact.
The Company
They are a large, established retail group with a strong digital footprint and a growing focus on data-led decision making. With multiple consumer brands under one umbrella, experimentation plays a critical role in improving customer experience and commercial performance. The business is investing heavily in experimentation capability, tooling and best practice. This role sits within a newly formed experimentation function that operates as an internal consultancy across the group.
The Role

• Support the build-out of a Centre of Excellence for experimentation across digital teams
• Translate business objectives and OKRs into clear experimentation roadmaps
• Prioritise, design and execute A/B tests across web and digital platforms
• Act as a hands-on experimentation specialist, not just test execution but strategic input
• Analyse results, communicate insights and influence decision making
• Partner closely with product, tech, analytics and CRM teams
• Own relationships with implementation and engineering teams to ensure tests are set up correctly
• Support the separation and alignment of website experimentation and CRM testing activity

Your Skills & Experience

• Strong experience running experimentation or CRO programmes in a digital environment
• Hands-on experience setting up and analysing A/B tests
• Solid understanding of experimentation principles, metrics and statistical concepts
• Experience with digital analytics and experimentation tools such as GA4, Optimizely or similar platforms
• Ability to build, communicate and manage an experimentation roadmap
• Confident working cross-functionally and independently in a fast-paced environment
• Comfortable balancing strategic thinking with hands-on delivery

What They Offer

• Salary up to £45,000 depending on experience
• Hybrid working with a strong in-office culture in central London
• The opportunity to help shape experimentation capability from the ground up
• High ownership and visibility across multiple digital brands
• Clear progression and long-term career development within experimentation and analytics
• Exposure to modern experimentation and analytics tooling
• A broad role covering strategy, analytics and implementation support

How to Apply
If you are looking for an experimentation role where you can have genuine impact and help shape best practice across a complex digital environment, apply today.

To Apply for this Job Click Here

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SEO Manager
London or East Midlands | £33,000 to £45,000
This is an opportunity to step into a high-impact SEO Manager role where you will take real ownership of organic performance for a major e-commerce website. With two hires aligned to different retail propositions, this role offers scale, autonomy and visibility in a fast-paced, commercially driven environment.
The Company
They are a large, established UK retail organisation operating across multiple consumer brands with a strong digital footprint. Organic search plays a critical role in commercial performance, and SEO is highly valued across the wider business. With significant investment in tools, technology and agency support, they provide an environment where SEO can genuinely influence trading, buying and growth decisions.
The Role
You will own SEO performance for a key retail website, driving visibility, traffic and revenue through a hands-on, full-stack approach.

• Take end-to-end ownership of organic performance including rankings, traffic and revenue
• Build and execute SEO strategy across technical SEO, content and on-site optimisation
• Identify growth opportunities through keyword research and performance analysis
• Maintain site health including crawling, indexing and technical best practice
• Collaborate with internal commercial, trading and buying teams
• Manage and partner with external agencies to deliver SEO initiatives
• Track, analyse and report on performance against KPIs
• For one of the roles, support the development of more junior SEO team members

Your Skills & Experience

• Strong hands-on experience in SEO, either in-house or agency side
• Confidence owning and prioritising SEO activity in a fast-moving environment
• Experience across technical SEO and content optimisation
• Commercial mindset with the ability to influence stakeholders outside of marketing
• E-commerce experience is beneficial, though not essential
• Comfortable using tools such as Screaming Frog, Google Search Console and GA4
• Experience with enterprise SEO platforms and keyword tracking tools is a plus

What They Offer

• Salary between £33,000 and £45,000 depending on experience
• Hybrid working with four days per week in the office
• 20 days holiday plus bank holidays
• Pension scheme and wellbeing support
• Generous staff discounts across multiple consumer brands
• Discounted gym membership and cycle to work scheme
• Clear ownership, autonomy and exposure across large-scale retail websites
• Strong investment in learning, tools and agency support

How to Apply
If you are an SEO Manager looking for real ownership, scale and commercial impact, apply today to learn more about this opportunity.

To Apply for this Job Click Here

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CRO Consultant
Egham, Surrey (hybrid working) | Salary up to £60,000, with flexibility for a senior profile
This is an opportunity to join a specialist experimentation and optimisation consultancy where CRO sits at the heart of everything they do. You will work directly with enterprise clients, owning end to end experimentation programmes and shaping how data driven optimisation is delivered across complex digital estates.
The Company
They are a UK based CRO, experimentation and personalisation technology business with both a proprietary platform and a consulting arm. The organisation partners with large, well known brands across sectors including retail, travel, public sector and entertainment. The culture is collaborative and delivery focused, with a strong emphasis on experimentation, learning and long term client impact.
The Role
You will sit within the consulting team, acting as a trusted CRO partner to your clients and leading experimentation programmes from ideation through to insight and recommendation.
Key responsibilities include:

• Leading CRO ideation and hypothesis development for client programmes
• Designing and planning A B and multivariate tests across web experiences
• Managing experimentation roadmaps and documentation
• Analysing test results and translating findings into clear recommendations
• Producing client facing decks and insight led outputs following experiments
• Running regular client check ins and supporting long term optimisation strategy
• Collaborating with internal product, customer success and consulting teams

Your Skills and Experience

• Strong commercial experience in CRO, experimentation or optimisation
• Proven ability to design, run and analyse A B testing programmes
• Comfortable working with stakeholders and presenting insight clearly
• Experience working in agency, consultancy, vendor or in house environments
• Exposure to experimentation tools such as Webtrends Optimize, VWO or similar
• Confident working independently while contributing to a wider team
• Passion for CRO and improving digital user experience through testing

What They Offer

• Salary up to £60,000, with flexibility for a strong senior profile
• Hybrid working, ideally 2 to 3 days per week onsite in Egham
• Broad client exposure across enterprise level organisations
• High ownership role within a growing consulting team
• Clear progression as the services function continues to scale

How to Apply
If you are a CRO Consultant looking for a client facing role with real ownership and variety, apply now to learn more.

To Apply for this Job Click Here

To Apply for this Job Click Here

Engagement and Lifecycle Manager (Payments)
London Bridge, hybrid working three days in office, salary up to £48,000
This is a high-impact opportunity to own a critical part of the customer lifecycle for a large subscription-based business. The role sits at the intersection of CRM, payments, and customer experience, giving you real ownership over a pivotal commercial project with clear, measurable outcomes.
The Company
They are a well-established, consumer-facing organisation operating at significant scale, with a strong subscription model and a diverse portfolio of digital and media products. Customer experience sits at the heart of their strategy, and they continue to invest heavily in data-driven CRM, lifecycle marketing, and personalisation. The business operates in a collaborative, cross-functional environment with strong backing for strategic initiatives.
The Role

• Own the end-of-lifecycle contact strategy focused on payments, renewals, and failed or declined transactions
• Design and optimise customer communications to reduce payment-related churn and improve retention
• Analyse subscriber behaviour to understand why customers default and how to prevent this through smarter engagement
• Segment customers based on risk, payment method, and behaviour to deliver targeted and relevant messaging
• Define campaign strategy, content approach, and testing frameworks, working with CRM, design, and engineering teams for execution
• Run and evaluate tests across messaging, timing, and channels to identify what drives the best outcomes
• Track performance through key metrics such as payment success rates and churn reduction, clearly demonstrating business impact
• Contribute to wider lifecycle and win-back initiatives as the role evolves

Your Skills & Experience

• Strong experience in CRM, lifecycle, or retention marketing within a subscription-based business
• Proven exposure to payments, billing, renewals, or transactional communications
• Experience working with CRM platforms or customer data platforms such as Braze, Adobe, Salesforce Marketing Cloud, or similar
• Comfortable working with large customer datasets and translating insight into clear communication strategies
• A strategic mindset with the ability to influence stakeholders while collaborating closely with product, technology, and design teams

What They Offer

• Salary up to £48,000
• Hybrid working with three days per week in the London office
• Private medical insurance, including pre-existing conditions
• Generous pension contribution and enhanced family leave policies
• Extensive wellbeing support, training opportunities, and full access to LinkedIn Learning
• 25 days holiday plus bank holidays and volunteering days
• A broad range of lifestyle benefits, discounts, and exclusive experiences

How to Apply
Apply now to find out more about this opportunity and how you could play a key role in shaping payment and lifecycle strategy for a large-scale subscription business.

To Apply for this Job Click Here

To Apply for this Job Click Here

Web Instrumentation Analyst
London with flexible hub options including Birmingham or Manchester | Up to £50,000 base salary plus bonus and benefits
This is a rare opportunity to join a business at a pivotal point in its digital analytics journey. You will play a central role in a large scale rebuild of web instrumentation, helping to fix legacy tracking issues and shape a modern analytics foundation across multiple high traffic digital products.
The Company
They are a well established, international digital platform operating at significant scale within the consumer and e commerce space. The organisation supports millions of users globally and processes very high volumes of online transactions each year. Data and analytics are a strategic investment area, with strong senior backing and a growing product and engineering function. The culture is collaborative, delivery focused, and geared towards modernising critical systems.
The Role

• Own and manage the design, implementation, and quality assurance of the web data layer across multiple digital products
• Deliver hands on tracking and instrumentation using Adobe Analytics, Adobe Web SDK, and tag management tools
• Work closely with Product, Engineering, Martech, and Analytics teams to define tracking requirements and ensure accurate data capture
• Improve data quality, governance, and documentation across web and app environments
• Support marketing attribution, experimentation, and reporting through reliable instrumentation
• Contribute to a broader analytics transformation programme, including future server side tracking and data integration initiatives

Your Skills and Experience

• Strong commercial experience as a web instrumentation or digital analytics specialist
• Hands on expertise with Adobe Analytics, including modern implementations using Web SDK and tag management
• Strong JavaScript skills and experience designing and implementing robust data layers
• Proven experience debugging, validating, and governing digital tracking in complex environments
• Background working in large scale consumer facing or e commerce digital products
• Comfortable operating in legacy or messy environments and driving practical improvements
• Strong stakeholder communication skills and attention to detail

What They Offer

• Base salary up to £50,000 with flexibility for the right candidate
• Performance related bonus
• Hybrid working model with three days per week in the office
• Pension contribution with employer match
• Health cash plan and additional wellbeing benefits
• Industry specific perks and discounts
• Clear opportunity to make a high impact contribution within a growing data function

How to Apply
If you are a Web Instrumentation Analyst looking to take ownership of a business critical analytics rebuild, please apply to learn more about this opportunity.

To Apply for this Job Click Here

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Senior Credit Risk Analyst

Salary
£50,000-£55,000

Location + work pattern
London (Hybrid – 3 days in office, 2 from home)

THE COMPANY
This organisation operates within the consumer lending space with a strong focus on financial inclusion and ethical lending practices. They are committed to improving accessibility to credit while supporting customers through transparent and responsible solutions. The business is growing and investing heavily in its data and risk capabilities.

THE ROLE
This is a high-impact position sitting within the credit risk function, focused on both analytics and strategy. You will work closely with senior stakeholders to enhance decisioning, monitor performance, and shape future lending strategies.
Specifically, you can expect to be involved in:

• Analysing portfolio performance and identifying trends across the credit lifecycle
• Developing and maintaining dashboards and reports using SQL and Power BI
• Supporting scorecard development, monitoring, and optimisation
• Translating business needs into data-driven solutions and recommendations
• Contributing to credit strategy, policy development, and risk mitigation initiatives

YOUR SKILLS AND EXPERIENCE

• Strong experience in credit risk within consumer lending, banking, or fintech
• Ability to work with data to analyse performance and inform business decisions
• Proficiency in SQL and Power BI for data extraction, analysis, and visualisation
• Understanding of credit models, scorecards, or lending strategies
• Strong communication skills, with the ability to present insights clearly

THE BENEFITS

• Opportunity to work in a growing, purpose-led organisation
• High level of exposure to senior stakeholders and strategic projects
• Chance to influence key credit risk decisions and business direction
• Collaborative and supportive team environment

THE PROCESS

• Initial interview
• Final stage in-person interview
• Offer!

HOW TO APPLY
Please register your interest via the apply link on this page.

To Apply for this Job Click Here

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Senior Analytics Engineer

Permanent role – Up to £85k + bonus + benefits – London 2x a week in the office

The Role

We are seeking a Senior Analytics Engineer to join a growing data team and help scale a modern analytics platform. You will be responsible for designing and maintaining data transformations, creating trusted datasets, and developing scalable data products that support business intelligence and decision-making. Working closely with analysts and stakeholders across the organisation, you’ll help define data requirements, improve analytics capabilities, and champion best practices in analytics engineering.

Requirements

• Proven experience in Analytics Engineering or a similar data-focused role.
• Strong SQL skills and experience working with modern cloud data platforms such as Databricks, Snowflake, or BigQuery.
• Experience building and automating data pipelines and transformation processes.
• Familiarity with dbt (Cloud or Core).
• Working knowledge of Python.
• Experience delivering data to Power BI or another modern BI platform.
• Strong stakeholder engagement skills and the ability to translate business requirements into scalable data solutions.

What Will Make You Stand Out

• Experience within Financial Services, FinTech, or other highly regulated industries.
• Experience with Git and collaborative software development practices.
• Knowledge of modern data modelling approaches, including Kimball methodologies and Bronze/Silver/Gold architectures.
• Understanding of CI/CD principles and analytics engineering best practices.
• Experience working within larger, mature data teams.
• A passion for building scalable data products and enabling data-driven decision-making across the business.

Please get in touch if you are interested.

To Apply for this Job Click Here

To Apply for this Job Click Here

CRM Manager

£50,000 – £55,000

Hybrid – Lancashire (2-3 days per week)

This is a high impact CRM Manager role within a growing organisation investing heavily in data driven customer engagement. You will play a central part in shaping lifecycle marketing strategy, optimising customer journeys, and delivering measurable outcomes across a multi channel environment.

The Company

They are a fast scaling, customer focused organisation with a strong emphasis on innovation and continuous improvement. With a growing footprint and increasing investment in digital transformation, they are building out a best in class CRM function to support long term growth. Collaboration, accuracy and customer care sit at the heart of their culture, with a clear focus on making data informed decisions.

The Role

You will lead the delivery and optimisation of CRM and lifecycle marketing initiatives, focusing on improving engagement, retention, and commercial performance.

* Design and execute personalised multi channel campaigns across email, SMS, direct mail, and digital channels

* Develop segmentation and targeting strategies using customer behaviour and lifecycle data

* Own campaign performance, using A B testing and analytics to drive continuous improvement

* Identify new customer journey opportunities and make strategic recommendations

* Champion CRM best practice across internal stakeholders and wider business teams

* Support onboarding of new business units and align CRM activity to operational capacity

* Manage and develop a small team, ensuring high quality delivery and professional growth

* Work closely with senior leadership to implement CRM strategy and roadmap

Your Skills and Experience

* Strong commercial experience in CRM or lifecycle marketing within customer centric sectors such as retail, healthcare or direct to consumer

* Expertise in email marketing with exposure to additional channels including SMS, direct mail, and digital

* Deep understanding of segmentation, targeting, and customer journey mapping

* Hands on experience with CRM and marketing automation platforms such as Salesforce, HubSpot, Blaze or similar

* Data driven mindset with experience in testing, analysis, and performance reporting

* Proven ability to lead, mentor, and develop team members

* Strong attention to detail and a genuine passion for customer experience

What They Offer

* Competitive salary based on experience and impact

* Access to health and wellbeing support and financial flexibility initiatives

* A comprehensive benefits and rewards platform

* Regular team events and a collaborative working environment

* Clear progression opportunities within a growing CRM and data function

How to Apply

If you are interested in this CRM Manager role, apply now with your CV to learn more.

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