Senior Manager- Collections and Recoveries

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London / £90000 - £135000 annum

INFO

Salary
SALARY:

£90000 - £135000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

SENIOR MANAGER- COLLECTIONS AND RECOVERIES

LONDON- HYBRID

UP TO £135,000

This is a senior role with significant strategic and regulatory exposure, focused on building and evolving collections and recoveries frameworks for a regulated UK financial services business.

THE ROLE

  • Developing and owning collections and recoveries strategies, including policy implementation and controls
  • Managing relationships with debt collection agencies, including debt sale strategy, pricing, and contractual changes
  • Leading on customer forbearance approaches and monitoring default trends
  • Ensuring fair customer treatment in line with FCA expectations and UK regulations
  • Acting as a key contact for regulatory communication, including engagement with the FCA
  • Supporting the business's transition from BNPL into broader cash management product
  • This is a Certified role, requiring confidence operating in a regulated environment.

REQUIREMENTS

  • Extensvie experience in collections and recoveries strategy
  • Strong experience working with debt collection agencies and debt sale processes
  • Backgorund in SQL
  • In-depth knowledge of UK regulations, including experience engaging with the FCA
  • Excellent communication skills and stakeholder management capability

HOW TO APPLY

Please apply below or email

CONTACT

Francesca Hardcastle

Senior Recruitment Consultant

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