Senior Data Scientist (Customer Experience)
London / £600 - £615 day
INFO
£600 - £615
LOCATION
London
Contract
Data Scientist - Customer Experience
Location: London (2 days per week on site)
Contract Length: 3 months initially, scope to extend
Day Rate: £615 per day (Inside IR35)
Overview
A leading organisation is seeking an experienced Data Scientist to join their Customer Experience and Fraud Compensation team. This role will focus on developing and refining models that explain and predict customer outcomes - particularly in relation to complaints, satisfaction, and retention.
The successful candidate will help simplify and operationalise models to drive business decisions, enabling the company to better understand what drives positive customer experiences and identify opportunities for improvement.
Key Responsibilities
Build and enhance predictive models to assess customer satisfaction, loyalty, and post-complaint behaviour.
Identify key drivers behind positive customer experiences and develop models to optimise service outcomes.
Support the expansion and adaptation of existing models from international teams.
Translate complex analytical outputs into clear, actionable insights for non-technical stakeholders.
Develop visualisations and concise data stories to communicate findings to senior leaders.
Ensure models remain robust, interpretable, and commercially relevant, avoiding unnecessary complexity.
Required Skills and Experience
Proven experience as a Data Scientist within a customer, marketing, or consumer analytics environment.
Strong proficiency in Python for data manipulation, analysis, and model development.
Experience working with Vertex AI
Solid understanding of predictive modelling, causal inference, optimisation, or uplift modelling.
Demonstrated ability to simplify technical work for senior business audiences.
Collaborative mindset with the ability to take on feedback and iterate effectively.
Stakeholder Engagement
The position involves close collaboration with senior stakeholders across Fraud, Customer Service, and Analytics teams. The successful candidate must be comfortable engaging with senior leaders and presenting findings that influence operational and strategic decisions.

SIMILAR
JOB RESULTS

Data Scientist / Senior Analyst
London
£70000 - £80000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
DATA SCIENTIST / SENIOR ANALYST
UP TO £80,000
HYBRID – 3X A WEEK IN LONDON
ABOUT THE BUSINESS
This is for a fast-growing company in the greentech sector, providing electric vehicle charging solutions that support the UK’s transition to sustainable transport. With a strong footprint across London and an exciting new contract expanding into other areas of the UK, this business is scaling rapidly to meet rising demand for accessible, reliable EV infrastructure. Backed by private equity, they combine the agility of a scale-up with the stability and resources to grow nationwide.
THE TEAM
You’ll be joining a small but growing Data team, reporting directly to the Head of Data. The foundations for data infrastructure have been carefully built over the past year, and now the focus is on turning data into actionable insight.
This is a collaborative environment where data is central to decision-making – the executive team are highly engaged and see analytics as critical to the company’s success. You’ll have the opportunity to take ownership of impactful projects and help shape the future of EV charging strategy across the UK.
THE ROLE
This is a hands-on analytical role focused on understanding customer behaviour, usage patterns, and network performance to drive smarter, data-led decisions. It’s ideal for someone who enjoys end-to-end analysis and translating complex data into clear business recommendations.
Key projects include:
- Analysing where to launch new charging points and assessing site performance
- Understanding user behaviour and segmentation – who’s charging, when, and how often
- Developing models to optimise pricing based on time of day and usage patterns
- Building dashboards and reports to monitor operational and commercial KPIs
- Supporting strategic planning as the business expands across the UK
SKILLS & EXPERIENCE REQUIRED
- Strong SQL and Python skills
- Experience with data visualisation tools (Power BI preferred, but flexible)
- Proven background in analytics or data science, ideally in a commercial or operational context
- Exposure to predictive modelling, segmentation, or pricing analytics
- Ability to work independently and communicate insights clearly to non-technical stakeholders
WHY APPLY?
- Play a central role in shaping analytics for one of the UK’s most exciting greentech scale-ups
- Hybrid working with modern offices near Monument, London
- High-impact projects directly influencing nationwide EV charging strategy
- Work with a data-driven leadership team that values innovation and insight
To Apply for this Job Click Here

Senior Software Engineer – Lua
San Francisco
$200000 - $280000
+ Data Engineering
PermanentSan Francisco, California
To Apply for this Job Click Here
Senior Software Engineer – Lua
Remote (US) | $200,000 – $280,000 base + equity + benefits
A market leader in cloud infrastructure and developer tooling is seeking a Senior Software Engineer to help design, scale, and optimize a next-generation global CDN. This team builds the backbone of high-performance web delivery-handling billions of requests per day and powering some of the fastest, most reliable online experiences in the world.
The Role
As part of the CDN Infrastructure team, you’ll build and enhance distributed systems that make the internet faster and more resilient. You’ll design large-scale systems, write production-grade code, and work closely with product and infrastructure engineers to deliver high-impact improvements in routing, caching, and network performance.
What You’ll Do
- Design, implement, and optimize new CDN features and edge performance improvements
- Diagnose and reduce latency across a global network serving petabytes of data
- Improve reliability and scalability for billions of daily requests
- Build internal tools and workflows for infrastructure developers (primarily in Lua)
- Collaborate across teams to deliver next-generation web infrastructure
What We’re Looking For
- 5+ years of professional experience with Lua
- Deep understanding of HTTP, web servers, and CDN architecture
- Proven experience with distributed systems and large-scale performance optimization
- Strong problem-solving skills and a passion for experimentation
- Bonus: experience with Golang or other backend languages
Why Join
- Work on systems that serve petabytes of data and billions of requests daily
- Competitive compensation including equity and full health coverage
- Flexible, remote-friendly work environment
- Opportunity to shape the next generation of internet-scale infrastructure
To Apply for this Job Click Here

Global Shopper Marketing Manager
Amsterdam
€100000 - €100000
+ Digital Analytics
PermanentAmsterdam, North Holland
To Apply for this Job Click Here
Job Title: Global Shopper Marketing Manager
Location: Amsterdam
Salary: Competitive salary on offer
About the Company
This company are one of the world’s leading FMCG organisations, with a diverse portfolio of iconic brands loved by millions of consumers across the globe. With operations in many countries and a workforce of over 10,000 employees, the company is driven by a shared purpose to delight consumers every day while delivering sustainable growth and innovation.
The Role
The Global Shopper Marketing Manager will play a pivotal role in shaping the company’s global shopper marketing strategy, translating consumer and shopper insights into world-class retail experiences that drive conversion, loyalty, and category growth. Reporting to the Global Head of Shopper & Customer Marketing, this individual will collaborate closely with regional and local marketing, sales, and insights teams to ensure consistent, insight-led execution across markets.
Key Responsibilities
- Lead the development of global shopper marketing strategies and toolkits for priority categories and brands.
- Partner with brand, sales, and insights teams to translate global brand strategies into effective shopper marketing plans.
- Drive excellence in retail execution by developing best-practice guidelines and activation frameworks adaptable to local markets.
- Work with regional teams to evaluate and optimise in-store and omnichannel activation performance, ensuring ROI and continuous improvement.
- Champion shopper insight integration, leveraging data and analytics to inform strategy and creative development.
- Manage global agency relationships to deliver compelling creative and activation assets.
- Act as a thought leader in shopper marketing innovation, ensuring [Company Name] remains at the forefront of industry trends.
The Ideal Candidate
- Proven experience in shopper or customer marketing within a global FMCG environment.
- Strong strategic mindset with the ability to connect brand strategy to shopper behaviour and retail execution.
- Exceptional stakeholder management and influencing skills across multiple geographies and functions.
- Analytical and data-driven, with a passion for understanding the path to purchase.
- Experience managing agencies and delivering integrated shopper campaigns at scale.
- Excellent communication and presentation skills, with the ability to inspire and align global teams.
Why Join?
This is an opportunity to join a purpose-led, fast-paced global organisation that values innovation, collaboration, and personal growth. The successful candidate will have the chance to shape the future of shopper marketing at scale, working with some of the world’s most recognisable brands.
To Apply for this Job Click Here

Backend Engineer
Sheffield
£60000 - £65000
+ Data Engineering
PermanentSheffield, South Yorkshire
To Apply for this Job Click Here
Backend Engineer (Python/Django)
Hybrid (Sheffield) – £60,000
We are working with a high-growth fintech scale-up who are looking to bring on a Backend Engineer into their growing data team. They are innovating rapidly and looking for top engineering talent to support their next phase of growth.
As a Backend Engineer, you’ll play a key role in building and scaling the company’s core payment infrastructure.
Responsibilities
- Design, build, and maintain scalable backend services and APIs
- Write production-quality Python and Django code with a focus on performance and maintainability
- Work with the Django ORM at a deep level to ensure efficient data operations
- Collaborate in agile sprints with product and engineering teams
- Debug, diagnose, and resolve issues across the platform
- Contribute to backend infrastructure, deployment pipelines, and monitoring/logging
- Mentor junior engineers and promote best practices
Tech Stack
Essential:
- Python
- Django (ORM)
- Broader backend experience
- SQL expertise
- Familiarity with CI/CD and scalable systems
To Apply for this Job Click Here

Collections Analytics Lead
London
£80000 - £100000
+ Risk Analytics
PermanentLondon
To Apply for this Job Click Here
COLLECTIONS ANALYTICS LEAD
£100,000 + PENSION + BONUS
REMOTE
A growing unsecured consumer lender has a new growth role in the collections department that will hopefully be leading to progressing to a head of role for the successful candidate.
THE COMPANY
This unsecured personal lender who operate through aggregator sites need a collections lead to drive strategy forward on the collections operations and risk strategy front. They provide flexible remote working arrangements, a car allowance and strong bonus & pension.
THE ROLE
You can expect to be involved in the following day to day:
- Champion customer outcomes by evolving approach to vulnerable customers and forbearance
- Lead and inspire both internal teams and external partners, holding accountability for productivity, quality, service delivery, and cost efficiency
- Design and execute a forward-thinking strategy for collections and recoveries that aligns with broader business goals and supports scalable growth
- Collaborate cross-functionally with Product, Customer Service, and Finance to ensure a cohesive and integrated collections approach
- Drive data-led initiatives to enhance performance across the collections and recoveries lifecycle
- Harness technology and innovation to improve customer experience, accessibility, and financial inclusion
- Ensure regulatory compliance across all collections activities, proactively managing risk and resolving any compliance concerns
- Streamline operations by optimising workflows and leveraging automation to reduce manual processes and boost efficiency
- Deliver clear, actionable reporting on key metrics, identifying trends and implementing targeted improvements
- Set and monitor strategic goals in partnership with senior leadership to reduce delinquency, minimise losses, and maximise recovery rates
SKILLS AND EXPERIENCE
- 10+ years of collections experience within consumer lending
- Experience with SQL
- Good communication skills
- Strong stakeholder abilities
SALARY AND BENEFITS
- Car allowance
- Discretionary Bonus
- High pension contribution
- Private Medical
HOW TO APPLY
Please register your interest by sending your CV to Shane McWilliams via the Apply link on this page.
To Apply for this Job Click Here

Business Analyst – MarTech
City of London
£400 - £401
+ Advanced Analytics & Marketing Insights
ContractCity of London, London
To Apply for this Job Click Here
BUSINESS ANALYST (MARTECH)
£400 – £500 PER DAY INSIDE IR35
2/3 DAYS PER WEEK IN LONDON
6 MONTH CONTRACT
THE ROLE:
As a Business Analyst, your responsibilities will include:
- Leading the end-to-end business analysis for the CDP programme.
- Working with stakeholders across marketing, media, CRM, engineering, legal, and procurement.
- Scoping requirements, identifying use cases, and translating them into clear user stories.
- Driving alignment between technical and non-technical teams.
- Supporting the RFP process for CDP technologies (e.g. mParticle, Treasure Data, Tealium, Salesforce Data Cloud).
- Create and maintain thorough documentation.
YOUR SKILLS AND EXPERIENCE:
The successful Business Analyst, will have:
- Strong experience in Business Analysis within MarTech, CRM and digital transformation projects.
- Proven experience with CDP platforms (e.g., mParticle, Tealium, Treasure Data, Salesforce Data Cloud).
- Proficient in writing user stories, defining requirements, and supporting RFPs.
- Strong stakeholder management across marketing and technical teams.
- Data literacy and ability to translate business goals into measurable outcomes.
HOW TO APPLY:
Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
To Apply for this Job Click Here

Machine Learning Engineer
Cambridge
£70000 - £85000
+ Data Science & AI
PermanentCambridge, Cambridgeshire
To Apply for this Job Click Here
Machine Learning Engineer
We are working with a new start up company who are developing state-of-the-art medical devices to monitor health systems.
Experience Required:
-
MSc or PhD in ML, Biomedical Engineering, or related field
-
Strong experience with PyTorch/TensorFlow and Python
-
Hands-on experience with TinyML or edge ML frameworks (TFLite, TVM, etc.)
-
Skilled in model optimization for constrained devices
-
Comfortable in a startup environment – proactive, collaborative, and adaptable
What you’ll do:
-
Build and optimize deep learning models for on-device biosignal monitoring
-
Work on model compression, quantization, and other techniques for edge deployment
-
Collaborate closely with the CTO and technical team to deploy models in production
-
Contribute across the stack – from signal processing to product and hardware integration
-
Help shape the direction of a fast-moving startup
To Apply for this Job Click Here

Business Analyst
London
£400 - £500
+ Advanced Analytics & Marketing Insights
ContractLondon
To Apply for this Job Click Here
Job Title: Business Analyst
Location: 2-3 days per week on-site – London
Contract Length: 6 months
IR35 Status: Inside IR35
Rate: £400-£500
Start Date: ASAP
Overview
This role supports a newly formed team within the marketing and digital division. The successful candidate will provide business analysis expertise to help shape requirements, improve communication across departments, and support delivery of a Customer Data Platform (CDP) initiative.
Key Responsibilities
- Engage with cross-functional stakeholders across media, CRM, marketing, security, legal, procurement, and engineering teams to gather and clarify requirements.
- Lead business analysis for the CDP programme, understanding stakeholder needs and converting them into user stories and technical specifications.
- Support the RFP process for the new CDP platform (expected January).
- Produce and maintain detailed documentation including process flows, requirements, and project artefacts.
- Operate within Agile or Prince2 methodologies, ensuring structured and transparent delivery.
Required Skills & Experience
- Proven experience as a Business Analyst in marketing, digital, or web environments.
- Strong stakeholder management skills – able to navigate complex organisational politics and communicate diplomatically.
- Experience working with Customer Data Platforms (CDPs) and Mobile Measurement Partners (MMPs) is highly desirable.
- Familiarity with tools such as Treasure Data, Tealium, Salesforce Data Cloud, or similar CDP technologies.
- Excellent documentation and communication skills.
- Personable, resilient, and adaptable – able to engage with both technical and non-technical teams.
- Open to considering permanent opportunities.
To Apply for this Job Click Here

Looker Developer
London
£500 - £650
+ Advanced Analytics & Marketing Insights
ContractLondon
To Apply for this Job Click Here
Job Title: Looker Developer
Location: London (2 days per week on-site)
Contract Length: 3 months
IR35 Status: Inside IR35
Rate: £500-£600 per day
Start Date: ASAP
Overview
The role focuses on analysing data related to fraud and customer compensation, particularly identifying trends where customers incorrectly report missing food orders.
You’ll collaborate closely with key business teams to deliver insights and automate reporting.
Key Responsibilities
- Partner with teams across Fraud, Compensation, Customer Operations, and Partner Management to gather requirements and deliver effective analytical solutions.
- Design and develop Looker dashboards to provide actionable insights and improve fraud detection accuracy.
- Create automated, self-service dashboards – enabling stakeholders to query data and generate insights dynamically, similar to a “ChatGPT-like” experience.
- Provide clear data feedback and recommendations to stakeholders to support decision-making.
Required Skills & Experience
- Strong experience with Looker, LookML, and SQL.
- Familiarity with data visualisation and automation best practices.
- Tableau experience is a plus but not essential.
- Working with Fraud data is a plus
To Apply for this Job Click Here

Marketing Performance Manager
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
MARKETING PERFORMANCE MANAGER – PPC & SEO
£55,000 – £65,000 DOE
BRISTOL – FULL-TIME, 5 DAYS A WEEK IN OFFICE
Please note, you must live within a commutable distance to Bristol and have full UK right to work
ABOUT THE BUSINESS
A fast-growing service and investment group that supports brands across insurance, finance, property, and banking. The group provides centralised services in marketing, IT, compliance, HR, and finance, enabling its portfolio of businesses to scale quickly and effectively.
With a dynamic and acquisitive strategy, the business has a strong pipeline of new brands and acquisitions. This is a fast-paced environment where ambitious marketers can have a direct impact on group-wide strategy and performance.
THE TEAM
You’ll join a central Marketing function that works across multiple portfolio brands. The team includes in-house specialists in brand, design, and social, as well as external agencies and freelancers. Collaboration is key, and you’ll have the opportunity to shape campaigns from planning through to delivery and reporting.
At this level, you’ll be trusted as the performance marketing lead – balancing hands-on execution with strategic input and the potential to expand your remit across more brands as the role grows.
THE ROLE
This is a hands-on Marketing Manager position, ideal for someone with an agency background who is confident running multiple projects and delivering measurable results. Initially, your focus will be on managing performance for one brand, with scope to expand across the wider portfolio.
Key responsibilities include:
- Campaign Execution & Performance
- Plan and run SEO campaigns (keyword research, content planning, technical audits, performance monitoring).
- Manage PPC campaigns across Google, Bing, and LinkedIn – including budget setting, ad creation, optimisation, and reporting.
- Develop integrated campaigns spanning digital, social, email, and content.
- Monitor performance through tools such as Google Analytics, Tag Manager, and Data Studio.
- Brand & Creative Collaboration
- Work closely with in-house specialists (design, social, brand) to deliver high-quality campaigns.
- Provide creative input and contribute to brand positioning and strategy.
- Bring new ideas and energy to how brands show up in the market.
- Project & Stakeholder Management
- Manage relationships with external agencies and freelancers (SEO, PPC, PR, design, development).
- Support final stages of a new website build, launch, and optimisation.
- Balance in-house vs outsourced work, recommending best approaches.
- Present campaign outcomes and growth opportunities to senior stakeholders.
- Growth & Development
- Opportunity to take ownership of additional brands as the role evolves.
- Clear progression pathway towards a senior leadership/Head of Marketing position as the group expands.
- Exposure to varied sectors including insurance, finance, property, and fintech.
SKILLS & EXPERIENCE REQUIRED
- Strong agency background with proven results in performance marketing.
- Hands-on expertise in both SEO and PPC.
- Confident managing multiple campaigns, stakeholders, and competing priorities.
- Data-driven mindset with the ability to analyse performance and generate actionable insights.
- Creative thinker who can bring fresh ideas to campaigns and brand positioning.
- Strong collaborator, comfortable working with both in-house teams and external suppliers.
- Flexible on years of experience – track record and impact are more important.
WHY APPLY?
- Play a pivotal role in shaping the performance marketing strategy for a multi-brand group.
- Take ownership of campaigns across PPC, SEO, and wider digital activity.
- Opportunity to grow into a Head of Marketing role as the group expands.
- Work across diverse industries with exposure to insurance, property, finance, and fintech.
- Join a dynamic, acquisitive business with ambitious growth plans.
To Apply for this Job Click Here

Growth and Acquisition Manager
London
£45000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
GROWTH & ACQUISITION MANAGER
UP TO £55,000
EDINBURGH – 3X A WEEK IN OFFICE
*Please note, you must live within an hour commuting distance to Edinburgh and have full UK right to work*
ABOUT THE BUSINESS
A fast-growing UK e-commerce brand in the ready-meals space, specialising in high-quality ambient meals designed for convenience and long shelf-life. With nationwide next-day delivery, the business is rebranding and scaling, targeting a customer base that values ease, independence, and reliable service.
THE TEAM
You’ll join a small but agile Marketing team, reporting into the Head of Brand and working closely with the Brand Manager (retention) and Product Manager. This is a hands-on environment where collaboration is key – campaigns move quickly from ideation through to execution and measurement.
At this level, you’ll be the growth specialist in the team, trusted to shape and deliver the acquisition strategy end-to-end while leveraging support from agencies and colleagues where needed.
THE ROLE
This is a brand-new position with a clear focus: driving new customer acquisition and converting them into loyal, repeat purchasers. You’ll be responsible for developing and delivering integrated growth campaigns across both online and offline channels, while managing significant budgets and optimising performance at every stage of the funnel.
Key responsibilities include:
- Designing and executing multi-channel growth and acquisition strategies (digital + offline)
- Developing campaign messaging, activation, and end-to-end delivery
- Managing and optimising customer acquisition journeys and conversion funnels
- Overseeing significant marketing budgets (£1M+) and ensuring ROI
- Working cross-functionally with product, brand, and external agencies to deliver impact
- Contributing to CRM development and lifecycle marketing as the function expands
SKILLS & EXPERIENCE REQUIRED
- Hands-on experience in growth and acquisition, ideally within e-commerce, FMCG, or food
- Proven track record managing £1M+ marketing budgets
- Experience across both digital and offline acquisition channels (e.g. social, search, TV, radio, press, direct mail)
- Strong data-driven mindset with ability to analyse, test, and optimise campaigns
- Strategic thinker who is also comfortable being hands-on
- Experience working in-house within a fast-growing £10M+ brand
- Excellent communication and stakeholder management skills
- Edinburgh-based (or able to relocate within an hour’s commute)
Nice to have:
- Exposure to CRM buildouts and lifecycle marketing (Mailchimp or similar)
- Experience with consumer subscription models
- Familiarity with analytics tools (Google Analytics, Looker)
- Understanding of older adult consumer demographics
WHY APPLY?
- Play a pivotal role in shaping the growth strategy of a fast-scaling e-commerce brand
- Lead significant acquisition projects with both online and offline reach
- Hybrid working in modern offices in central Edinburgh
- Collaborate with a close-knit, hands-on team while driving big-budget campaigns
- Opportunity to make a visible impact on customer growth and retention strategy
To Apply for this Job Click Here

Data Analyst
London
£36000 - £46000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
DATA ANALYST
UP TO £46,000
HYBRID – 3X A WEEK IN LONDON
ABOUT THE BUSINESS
A leading UK media organisation with a portfolio that spans newspapers, digital platforms, radio, and television. Its brands include some of the most widely read and influential publications in the country. It focuses on entertainment, sport, news, and reader promotions, reaching millions across both print and digital.
THE TEAM
You’ll be joining the Analytics team dedicated to a particular newspaper, reporting into the Head of Analytics and working alongside a group of experienced senior analysts. The team partners with a wide range of stakeholders across Marketing, CRM, Promotions, UX, and more.
At this level, you’ll be trusted to manage your own projects end-to-end, from scoping requirements to delivering insights, while receiving guidance and support where needed.
THE ROLE
This is a varied analytics position with exposure to multiple parts of the business. You’ll work on projects such as analysing promotional campaigns (e.g. holiday offers, codes, ticketing), driving customer registrations, and supporting the rollout of new digital initiatives like premium subscriptions.
Key responsibilities include:
- Running analysis on large, complex datasets (including third-party promotional data)
- Supporting registration and audience growth initiatives with robust analytics
- Building dashboards and reports to track KPIs for different business areas
- Partnering with Marketing, CRM, and Promotions teams to deliver actionable insights
- Contributing to experimentation and A/B testing projects as this capability expands
SKILLS & EXPERIENCE REQUIRED
- Strong SQL skills (BigQuery experience highly desirable)
- Experience in analytics, ideally within customer, marketing, or media environments
- Exposure to data visualisation tools (Tableau preferred, but flexible on others)
- Proven ability to manage projects independently in a fast-paced environment
- Excellent stakeholder management and communication skills
WHY APPLY?
- Play a central role in shaping analytics for one of the UK’s most recognised media brands
- Hybrid working with modern offices in central London
- Exposure to a wide variety of projects and stakeholders across the business
- Opportunity to influence major initiatives like user registration, subscriptions, and promotions
To Apply for this Job Click Here

CAN’T FIND THE RIGHT OPPORTUNITY?
STILL LOOKING?
If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.