data & AI
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CRM Executive – Fashion Retail | London

London – Hybrid, 3 days a week
Up to £35,000
⏰ 1 month notice or less required

We’re working exclusively with a well-known British fashion retail group on an exciting opportunity for a CRM Executive to join their growing team.

This is a great role for someone with 1-2 years’ CRM/email marketing experience, ideally within retail, fashion or beauty, who is commercially minded, passionate about customer engagement and keen to develop their career in CRM.

The role will involve:

• Briefing, building, sending and reporting on email campaigns

• Supporting the email and CRM strategy

• Developing segmentation and targeted customer audiences

• Testing and learning to improve engagement and revenue

• Analysing campaign performance and making recommendations

• Supporting weekly/monthly reporting and CRM projects

• Monitoring competitor activity and industry trends

• Working closely with marketing, trading and creative teams

We’re looking for:

• 1-2 years’ experience in CRM/email marketing

• Experience building emails and automations within an ESP

• Strong communication and problem-solving skills

• Commercial awareness and a genuine passion for CRM/customer engagement

• Retail experience is highly desirable, particularly fashion or beauty

• Ometria experience would be a bonus

If you’re interested in finding out more, please get in touch for a confidential conversation.

Find out more and apply via the link below!

To Apply for this Job Click Here

To Apply for this Job Click Here

If you’re passionate about CRM, email marketing, and creating engaging customer journeys, this is an excellent opportunity to join a well-established consumer brand undergoing continued digital growth. You’ll play a key role in delivering and optimising email campaigns that drive customer engagement, retention, and revenue, while working closely with a collaborative marketing team.

The Company
This organisation is a recognised consumer-focused business with a strong digital presence and a loyal customer base. They are investing in their customer marketing function and are focused on delivering personalised experiences across key channels. Their culture encourages collaboration, innovation, and continuous improvement, offering a supportive environment where ideas are valued.

The Role
As a CRM Executive, you will be responsible for the end-to-end delivery of email marketing campaigns and supporting wider CRM initiatives.
Key responsibilities include:

• Briefing, building, deploying, and reporting on email marketing campaigns
• Supporting the development and execution of the email marketing calendar
• Working with internal stakeholders to ensure messaging aligns with business and marketing objectives
• Developing audience segmentation strategies to improve engagement, retention, and customer value
• Executing A/B tests and analysing results to optimise campaign performance
• Monitoring campaign metrics and providing actionable insights and recommendations
• Ensuring email best practices are followed across creative, content, and customer journeys
• Supporting CRM development projects and automation initiatives
• Producing regular performance reporting and competitor analysis
• Identifying opportunities to enhance customer experience and drive channel growth

Your Skills & Experience

• Strong commercial experience delivering email marketing campaigns from planning through to execution and analysis
• Experience using Email Service Providers (ESPs) to build, deploy, and optimise campaigns
• Understanding of audience segmentation, customer lifecycle marketing, and campaign personalisation
• Experience with email testing strategies and campaign performance optimisation
• Strong analytical skills with the ability to interpret data and generate insights
• Advanced Excel skills for reporting and analysis
• Experience with Google Analytics or similar web analytics platforms is desirable
• Excellent organisational skills with the ability to manage multiple campaigns simultaneously
• Strong communication skills and the ability to collaborate with a wide range of stakeholders
• A proactive mindset with a genuine interest in CRM, customer engagement, and digital marketing

To Apply for this Job Click Here

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Senior ML Ops Engineer

London (Hybrid, 1-2 days per week) | £75,000 – £85,000 + 10% Bonus

This is an opportunity to join a growing AI and data organisation that is using advanced analytics and machine learning to help public sector organisations make better, more informed decisions. You will play a pivotal role as the ML Ops specialist within the AI function, owning the infrastructure, deployment, and operational excellence of production machine learning systems.

The Company

They are an established data and AI business focused on developing innovative machine learning and analytics solutions that deliver meaningful real-world impact. Their platform combines predictive modelling, text analytics, and emerging AI capabilities to support complex decision-making at scale. As the organisation continues to grow, they are expanding their AI engineering capability and investing heavily in their platform and infrastructure.

The Role

You will:

• Own and evolve the infrastructure that powers a suite of AI and machine learning services.
• Design, build, and maintain production-grade ML orchestration pipelines using tools such as Dagster, Airflow, Prefect, or similar technologies.
• Deploy, monitor, and scale machine learning models and LLM-powered solutions in production environments.
• Build and maintain cloud-native infrastructure using Kubernetes and Infrastructure as Code technologies such as Terraform or Bicep.
• Develop robust CI/CD processes and observability frameworks to ensure reliable and secure ML operations.
• Collaborate closely with Data Scientists, software engineers, and client-facing teams to deliver scalable AI solutions.
• Influence technical standards, best practices, and the future direction of the organisation’s AI platform.

Your Skills & Experience

You will have:

• Strong commercial experience in Python software engineering.
• Experience deploying and managing machine learning infrastructure in production.
• Knowledge of orchestration tools such as Dagster, Airflow, Prefect, or similar.
• Hands-on experience with Kubernetes and containerised workloads.
• Expertise in Infrastructure as Code using Terraform, Bicep, Pulumi, or comparable technologies.
• Experience building CI/CD pipelines and implementing monitoring and observability practices.
• Experience working with cloud platforms, ideally Azure, although other cloud backgrounds will be considered.
• Exposure to LLMs, NLP, text analytics, or generative AI applications.
• The ability to deploy infrastructure that supports scalable, reliable machine learning services.

What They Offer

• Ongoing training and development opportunities.
• The chance to take ownership of a critical ML Ops function and influence the future of a growing AI platform.

How to Apply

If you are an ML Ops Engineer, Platform Engineer, or Infrastructure Engineer with a passion for production AI systems, cloud infrastructure, and machine learning at scale, apply now to learn more about this opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

Customer Selections & Analytics Consultant (12 Month FTC)
Stratford-upon-Avon – 2x a month in office
Up to £50,000

Looking for a role where you can combine customer analytics, SQL, campaign targeting and stakeholder engagement? This opportunity offers the chance to join a growing analytics function, delivering impactful customer selections and performance insights that directly influence marketing and business decision-making. You’ll work across customer data, campaign analytics and reporting, helping drive more effective customer engagement strategies.

The Company
They are a well-established organisation with a strong focus on customer experience and data-driven decision-making. Continued investment in analytics and customer insight has created an opportunity for a Customer Selections & Analytics Consultant to join their team on a 12-month fixed-term contract.

Working within a collaborative analytics environment, you will partner with stakeholders across the business to support customer targeting, campaign optimisation and strategic decision-making through data.

The Role
As a Customer Selections & Analytics Consultant, you will:

• Build and deliver customer selections using SQL for marketing, customer and service communications.
• Translate campaign briefs into technical requirements and actionable data solutions.
• Work with multiple customer datasets to create accurate and compliant audience selections.
• Develop, maintain and enhance dashboards used to evaluate campaign performance.
• Analyse test-and-learn activity and identify opportunities to improve campaign effectiveness and ROI.
• Generate clear, actionable insights that support customer targeting strategies.
• Partner with business stakeholders to understand requirements and deliver against campaign objectives.
• Present technical findings and recommendations to non-technical audiences.
• Support quality assurance processes to ensure outputs meet business and regulatory requirements.
• Collaborate with wider analytics teams to continuously improve selection and evaluation processes.
• Manage multiple projects and priorities while meeting agreed timelines.

Your Skills & Experience
To be successful in this Customer Selections & Analytics Consultant role, you will have:

• Strong commercial SQL experience.
• Experience in customer selections, campaign analytics, CRM analytics or customer data environments.
• Experience working with and combining multiple datasets.
• Data visualisation experience, ideally using Power BI.
• Strong stakeholder management and communication skills.
• The ability to translate technical outputs into clear business recommendations.
• Experience presenting insights to support business decision-making.
• Strong attention to detail and a focus on data quality.
• Experience working within a regulated or compliance-driven environment would be beneficial.

What They Offer

• Exposure to customer analytics, campaign optimisation and wider data initiatives.
• Opportunities to develop expertise across customer analytics, customer targeting and data-driven marketing.
• Collaborative and supportive team environment.

How to Apply
If you’re an analytically minded SQL professional with experience in customer selections, campaign analytics or customer data, please get in touch to learn more about this opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

Digital Analyst
London – hybrid, 3 days per week)
Up to £40,000

This is an exciting opportunity for a Data Analyst to join a high-performing Digital Commerce Analytics team supporting a large, international ecommerce operation. You’ll work across digital customer journeys, performance marketing, and web analytics, helping stakeholders make better decisions through data-driven insights and compelling storytelling.

The Company
They are a well-established consumer-focused business with a strong digital presence across multiple international markets. The organisation is investing heavily in analytics capabilities, self-serve reporting, and modern data infrastructure to better understand customer behaviour and optimise digital performance.

You’ll join a collaborative analytics team that partners closely with Digital Commerce, Customer Journey, and Marketing functions. The environment encourages curiosity, innovation, and the use of data to drive commercial outcomes.

The Role
As a Digital Analyst, you will be responsible for analysing digital and ecommerce performance, uncovering insights, and supporting key business decisions across the customer journey.

Key responsibilities include:

• Analyse digital commerce and ecommerce data to identify trends, opportunities, and performance drivers
• Use SQL and web analytics platforms to understand customer behaviour and journey performance
• Evaluate on-site activity and conversion funnels to improve customer experience
• Support performance marketing analysis, attribution, and campaign effectiveness reporting
• Build and maintain dashboards and reporting solutions for stakeholders across the Digital team
• Translate complex datasets into clear, actionable recommendations for business users
• Partner with customer journey and product teams on testing and experimentation initiatives
• Perform web analytics QA, including tagging, tracking, and data validation
• Combine data from multiple sources including customer, marketing, and commercial datasets
• Support the ongoing development of the reporting environment as analytics capabilities evolve

Your Skills & Experience

• Strong SQL skills with the ability to analyse and manipulate large datasets
• Experience using Google Analytics, Adobe Analytics, or a similar web analytics platform
• Experience building dashboards and reports using Power BI or other visualisation tools
• Strong analytical mindset with the ability to turn data into meaningful business insights
• Understanding of customer journeys, digital performance metrics, and ecommerce analytics
• Experience working with stakeholders and presenting recommendations in a clear, engaging way
• Knowledge of A/B testing, experimentation, and web analytics QA is beneficial
• Retail, ecommerce, or customer-centric analytics experience is highly desirable

What They Offer

• Exposure to large-scale international ecommerce operations
• Opportunity to work across customer journey analytics, performance marketing, and digital optimisation
• Involvement in exciting analytics transformation projects, including Power BI and modern data platform initiatives
• Clear opportunities to develop technical, commercial, and stakeholder management skills within a growing analytics function

How to Apply
If you’re a Data Analyst with strong SQL skills, web analytics experience, and a passion for turning data into actionable insights, apply today to learn more about this opportunity.

To Apply for this Job Click Here

To Apply for this Job Click Here

CRM Executive
London – hybrid, 3 days per week)
Up to £35,000

This is an excellent opportunity for a CRM Executive to join a well-established omnichannel retailer investing heavily in digital growth and customer engagement. Working within a growing CRM team, you will play a key role in delivering email marketing campaigns, driving customer retention, and helping shape CRM strategy through data-led insights and testing initiatives.

The Company
They are a recognised retail brand with a strong presence across stores and ecommerce channels. The business is continuing to invest in digital transformation, customer experience, and CRM capabilities to support long-term growth. You’ll join a collaborative marketing function where CRM is a key strategic channel, working alongside experienced CRM professionals in a supportive environment. Their culture encourages innovation, creativity, and continuous improvement.

The Role
As a CRM Executive, you will support the planning, execution, and optimisation of email marketing campaigns across the customer lifecycle.

Key responsibilities include:

• Briefing, building, deploying, and reporting on email campaigns
• Supporting the development of the CRM and email marketing plan
• Collaborating with internal stakeholders to align campaigns with trading and marketing activity
• Delivering test-and-learn initiatives to improve engagement and revenue
• Building target audiences and identifying segmentation opportunities
• Ensuring email best practice across templates, devices, and customer journeys
• Evaluating campaign performance and using insight to optimise future activity
• Producing weekly and monthly CRM reports
• Supporting CRM development projects and automation initiatives
• Monitoring competitor activity and identifying new opportunities to enhance performance

Your Skills & Experience

• Strong experience delivering email marketing campaigns within a retail or consumer-focused environment
• Experience building emails and customer journeys within an ESP
• Knowledge of CRM best practices, segmentation, and customer lifecycle marketing
• Ability to analyse campaign performance and translate insights into actionable recommendations
• Strong Excel and reporting skills
• Familiarity with Google Analytics or similar web analytics platforms
• Commercially minded with an understanding of both brand and performance marketing
• Excellent communication, organisation, and stakeholder management abilities
• Experience with Ometria would be advantageous

What They Offer

• Opportunity to work alongside an experienced CRM leadership team
• Exposure to large-scale customer marketing programmes and CRM development projects
• Strong progression opportunities as the CRM function continues to grow
• Competitive benefits package including holiday allowance, pension, staff discount, and additional lifestyle benefits

How to Apply
If you’re a CRM Executive with experience in email marketing, customer engagement, and campaign optimisation, apply today to find out more about this exciting opportunity.

To Apply for this Job Click Here