data & AI
Diversity Report
DIVERSITY GUIDES 2022
An in-depth look into diversity within Data & AI, we have been carrying out primary research for a number of years to create annual diversity guides.
Download our previous editions, which have given us unrivalled insight into where the industry currently stands in its push for a more representative workforce.
They are here to highlight where the industry can improve, how it can improve and to help make those improvements.
USA DIVERSITY REPORT
Fundamentally, what you can do with your data and how useful it may be will hinge on its quality.
EU DIVERSITY REPORT
Fundamentally, what you can do with your data and how useful it may be will hinge on its quality.
UK DIVERSITY REPORT
Fundamentally, what you can do with your data and how useful it may be will hinge on its quality.
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CRM Engagement Manager
London
£45000 - £48000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Role: CRM Lifecycle Manager (Subscriptions)
Location: Central London (3 days onsite)
Salary: Up to £48,000
The Company
A leading UK media and publishing organisation with a portfolio of well-known consumer brands across news, sport and radio, serving millions of subscribers.
The Role
This position focuses on end-of-lifecycle engagement, specifically targeting customers at risk of churn due to failed or expired payments.
You’ll own strategy for this segment – identifying key drop-off points, building targeted communications and improving retention through data-led decision making.
This is a highly strategic role, with execution supported by in-house specialists.
Key Responsibilities
- Own CRM strategy for payment and late-lifecycle journeys
- Segment audiences and identify at-risk customers
- Develop targeted campaigns across CRM channels
- Design and run A/B tests to optimise performance
- Analyse customer behaviour and identify churn drivers
- Collaborate with product, data and technical teams
- Continuously improve communication strategy and outcomes
Candidate Profile
Must Have:
- Experience in CRM, lifecycle or retention marketing
- Background in a subscription-based business
- Strong segmentation and insight-led campaign experience
- Experience with CRM tools (e.g. Braze, Adobe or similar)
- Confident working with data, testing and performance analysis
Nice to Have:
- Experience using Customer Data Platforms (CDPs)
- Exposure to payment or churn-related customer journeys
Benefits
- Private medical insurance
- Hybrid working (3 days onsite)
- Pension contribution
- 25 days holiday + bank holidays + volunteering days
- Gym / wellbeing support
- Access to learning & development platforms
- Additional lifestyle and retail discounts
How to Apply
If you’re interested, please apply directly or get in touch for more details.

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Senior CRM Manager
London
£60000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior CRM Manager (12-Month FTC)
Piccadilly Circus, London (4 days onsite)
Up to £65,000
I’m working with a leading private education group (90k+ students globally) who are looking to hire a Senior CRM Manager on a 12-month FTC to support a major CRM transformation.
You’ll report into the Head of Digital & CRM and play a key role in standing up a new CRM platform and driving how the business engages with its customers across the full lifecycle.
The Role
- Lead the rollout of a new CRM platform
- Set up and manage email, SMS and direct comms campaigns
- Build segmentation, customer journeys and behavioural tracking
- Drive CRM optimisation and improve campaign performance
- Balance strategy with hands-on delivery
- Work across operational delivery and project execution
About You
- Strong experience across multiple CRM platforms (OpenApply a big plus)
- Proven background in CRM strategy and campaign delivery
- Experience working on CRM migrations / implementations
- Hands-on but also able to think strategically
- Comfortable working in fast-paced, changing environments
Benefits
- Competitive salary up to £65k
- High-impact role in a growing global organisation
- Opportunity to shape CRM capability from the ground up
- Broad exposure across digital, CRM and customer lifecycle
How to Apply
Drop me a message or apply directly via LinkedIn.
Please note: This is a 12-month FTC and requires 4 days per week onsite in Central London.

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Engagement and Lifecycle Manager
London
£40000 - £45000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Engagement and Lifecycle Manager (Payments)
London Bridge, hybrid working three days in office, salary up to £48,000
This is a high-impact opportunity to own a critical part of the customer lifecycle for a large subscription-based business. The role sits at the intersection of CRM, payments, and customer experience, giving you real ownership over a pivotal commercial project with clear, measurable outcomes.
The Company
They are a well-established, consumer-facing organisation operating at significant scale, with a strong subscription model and a diverse portfolio of digital and media products. Customer experience sits at the heart of their strategy, and they continue to invest heavily in data-driven CRM, lifecycle marketing, and personalisation. The business operates in a collaborative, cross-functional environment with strong backing for strategic initiatives.
The Role
- Own the end-of-lifecycle contact strategy focused on payments, renewals, and failed or declined transactions
- Design and optimise customer communications to reduce payment-related churn and improve retention
- Analyse subscriber behaviour to understand why customers default and how to prevent this through smarter engagement
- Segment customers based on risk, payment method, and behaviour to deliver targeted and relevant messaging
- Define campaign strategy, content approach, and testing frameworks, working with CRM, design, and engineering teams for execution
- Run and evaluate tests across messaging, timing, and channels to identify what drives the best outcomes
- Track performance through key metrics such as payment success rates and churn reduction, clearly demonstrating business impact
- Contribute to wider lifecycle and win-back initiatives as the role evolves
Your Skills & Experience
- Strong experience in CRM, lifecycle, or retention marketing within a subscription-based business
- Proven exposure to payments, billing, renewals, or transactional communications
- Experience working with CRM platforms or customer data platforms such as Braze, Adobe, Salesforce Marketing Cloud, or similar
- Comfortable working with large customer datasets and translating insight into clear communication strategies
- A strategic mindset with the ability to influence stakeholders while collaborating closely with product, technology, and design teams
What They Offer
- Salary up to £48,000
- Hybrid working with three days per week in the London office
- Private medical insurance, including pre-existing conditions
- Generous pension contribution and enhanced family leave policies
- Extensive wellbeing support, training opportunities, and full access to LinkedIn Learning
- 25 days holiday plus bank holidays and volunteering days
- A broad range of lifestyle benefits, discounts, and exclusive experiences
How to Apply
Apply now to find out more about this opportunity and how you could play a key role in shaping payment and lifecycle strategy for a large-scale subscription business.

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Senior CRM Manager – 12 month FTC
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
ContractLondon
To Apply for this Job Click Here
Senior CRM Manager
London (Hybrid, 4 days in office) | Up to £65,000 + benefits | 12 month FTC
This is a high-impact opportunity to step into a senior CRM role at a critical point of transformation. You will join a fast-moving, international organisation during a period of significant CRM change, taking ownership of day-to-day delivery while leading a major platform rollout already in motion.
The Company
They are a large, global organisation operating across multiple international markets, with a strong growth trajectory and an established reputation in a premium, consumer-focused sector. Headquartered in London, the business combines scale with pace, investing heavily in digital and marketing capability to support continued expansion. The UK team plays a central role within the wider global structure, with visibility and influence across regions.
The Role
You will sit within the marketing function, reporting into senior digital leadership, and lead CRM delivery across operational, strategic and project-based work.
Key responsibilities include:
- Owning operational CRM delivery across email, SMS and direct customer communications
- Leading the rollout and migration of a new CRM platform, including change management and stakeholder engagement
- Building more advanced CRM capability across segmentation, behavioural tracking and personalisation
- Managing multi-channel campaigns and optimising customer journeys across acquisition, engagement and retention
- Analysing journey and campaign performance, turning insight into clear, actionable recommendations
- Overseeing audience strategy, reporting and performance measurement across CRM activity
- Partnering closely with IT, digital and marketing teams to improve tools, processes and customer experience
- Providing guidance and direction to a small CRM team during a period of transition
Your Skills & Experience
- Strong commercial CRM experience spanning operations, strategy and delivery
- Proven capability across lifecycle marketing, including acquisition, engagement and retention
- Hands-on experience delivering multi-channel CRM campaigns in complex environments
- Exposure to multiple CRM platforms, with practical experience of CRM migrations or platform rollouts
- Confidence working at pace, balancing strategic thinking with hands-on execution
- Strong stakeholder management skills, with the ability to drive ownership and delivery
What They Offer
- Salary up to £65,000, with flexibility for the right profile
- Hybrid working, with four days per week in a central London office
- The chance to lead a business-critical CRM transformation project
- Exposure to senior stakeholders and a global marketing function
- A fast-paced environment with clear scope to make a tangible impact
How to Apply
If you are a CRM leader who enjoys combining strategy with execution and thrives in change-led environments, please apply to learn more about this opportunity.

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Principal Data Engineer
$220000 - $240000
+ Data Engineering
PermanentUSA
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Principal Data Engineer
Location: Remote, USA
Salary: $220,000 – $240,000
The Opportunity
This is a senior leadership role offering the chance to shape modern, large-scale data platforms from the ground up. You’ll have end-to-end ownership across architecture, delivery, and strategy, driving the development of AI-ready data systems that power real-world applications.
About the Company
Our client is a technology-driven organisation specialising in enterprise-grade data and AI solutions. They operate at the intersection of engineering excellence and practical delivery, building production-ready systems at speed. Their teams are highly collaborative, multidisciplinary, and focused on delivering measurable, business-critical impact.
The Role
As Principal Data Engineer, you will lead the design and execution of the company’s data strategy, working closely with engineering, product, and senior leadership.
Key responsibilities include:
-
Defining and owning data platform strategy across pipelines, data lakes, and warehouses
-
Designing, building, and optimising scalable batch and real-time data pipelines
-
Establishing robust data governance, quality standards, and compliance frameworks
-
Architecting data systems for AI and machine learning use cases, including embeddings, vector databases, and RAG workflows
-
Driving platform modernisation with a focus on performance, scalability, and cost efficiency
-
Collaborating cross-functionally to align data initiatives with business objectives
-
Mentoring engineers and championing best practices across the organisation
Skills & Experience
We’re looking for a technical leader with a strong background in large-scale data systems:
-
Proven experience designing and delivering distributed data platforms at scale
-
Strong programming skills in Python and SQL, with additional experience in Scala or similar
-
Deep expertise in cloud-native data ecosystems and modern data warehousing
-
Experience with streaming technologies such as Kafka, Kinesis, or Pub/Sub
-
Strong understanding of data modelling, governance frameworks, and data quality practices
-
Hands-on experience supporting AI/ML data pipelines and workflows
-
Familiarity with CI/CD pipelines and containerised environments
-
Excellent stakeholder management and communication skills
-
Demonstrated leadership and mentoring experience
What’s on Offer
-
High-impact role with ownership of critical data strategy and architecture
-
Opportunity to work on cutting-edge AI and data platform initiatives
-
Clear progression within a senior technical leadership track
If you’re interested feel free to email your application

To Apply for this Job Click Here
Staff AWS Data Engineer
New York
$219054.6 - $255563.7
+ Data Engineering
PermanentNew York
To Apply for this Job Click Here
Staff Data Engineer
Remote, USA
$180,000 to $210,000 USD
This is a high-impact Staff Data Engineer role where you will help shape and deliver modern, enterprise-scale data platforms. You will play a key part in defining architecture, driving best practices, and enabling AI-ready data systems that support real production use cases.
The Company
They are a technology-driven organisation focused on building scalable data and AI solutions for enterprise clients. Their work combines strong engineering fundamentals with practical delivery, ensuring systems are reliable, secure, and built for real-world application. Teams are collaborative and multidisciplinary, working closely across data, engineering, and product to deliver measurable results. They operate at pace, with a clear focus on quality and impact.
The Role
* Design and deliver scalable data platforms across pipelines, warehouses, and data lakes
* Build and optimise batch and real-time data pipelines
* Define and enforce data governance, quality, and compliance standards
* Support the design of data systems for AI and machine learning, including embeddings and feature pipelines
* Improve platform performance, scalability, and cost efficiency
* Implement monitoring, logging, and CI/CD processes for data systems
* Collaborate with cross-functional teams to deliver end-to-end data solutions
* Mentor engineers and contribute to engineering standards and best practice
Your Skills and Experience
* Strong commercial experience building and scaling distributed data systems
* Expertise in Python, SQL, and either Scala or a similar language
* Deep knowledge of cloud-based data platforms and data warehousing
* Experience with data pipeline orchestration and processing
* Strong experience with streaming technologies such as Kafka, Kinesis, or Pub/Sub
* Solid understanding of data modelling, transformation, and governance frameworks
* Experience working with containerised environments and CI/CD pipelines
* Hands-on experience supporting AI and machine learning data workflows
* Strong communication skills and ability to work across technical and non-technical teams
What They Offer
* 180,000 to 210,000 USD base salary
* Fully remote working across the US
* Opportunity to influence data architecture and engineering standards
* Exposure to modern AI and data platform technologies
* Clear progression within a technical leadership track

To Apply for this Job Click Here
Staff Data Engineer
New York
$180000 - $210000
+ Data Engineering
PermanentNew York
To Apply for this Job Click Here
Staff Data Engineer
Location: Remote, USA
Salary: $180,000 to $210,000 USD
This is a high-impact Staff Data Engineer role where you will help shape and deliver modern, enterprise-scale data platforms. You will play a key part in defining architecture, driving best practices, and enabling AI-ready data systems that support real production use cases.
The Company
They are a technology-driven organisation dedicated to delivering scalable data and AI solutions for enterprise clients. Their approach blends strong engineering foundations with practical execution, ensuring systems are robust, secure, and built for real-world use. Teams collaborate across data, engineering, and product disciplines to deliver measurable outcomes. Operating at pace, they maintain a strong focus on quality, efficiency, and impact.
The Role
- Design and deliver scalable data platforms across pipelines, warehouses, and data lakes
- Build and optimise batch and real-time data pipelines
- Define and enforce data governance, quality, and compliance standards
- Support the design of data systems for AI and machine learning, including embeddings and feature pipelines
- Improve platform performance, scalability, and cost efficiency
- Implement monitoring, logging, and CI/CD processes for data systems
- Collaborate with cross-functional teams to deliver end-to-end data solutions
- Mentor engineers and contribute to engineering standards and best practice
Your Skills and Experience
- Strong commercial experience building and scaling distributed data systems
- Expertise in Python, SQL, and either Scala or a similar language
- Deep knowledge of cloud-based data platforms and data warehousing
- Experience with data pipeline orchestration and processing
- Strong experience with streaming technologies such as Kafka, Kinesis, or Pub/Sub
- Solid understanding of data modelling, transformation, and governance frameworks
- Experience working with containerised environments and CI/CD pipelines
- Hands-on experience supporting AI and machine learning data workflows
- Strong communication skills and ability to work across technical and non-technical teams
What They Offer
- Opportunity to influence data architecture and engineering standards
- Exposure to modern AI and data platform technologies
- Clear progression within a technical leadership track

To Apply for this Job Click Here
AI Infrastructure Engineer
New York
$180000 - $200000
+ Data Engineering
PermanentNew York
To Apply for this Job Click Here
AI Infrastructure Engineer
Location: New York (4 Days Onsite)
Base Salary: $200k + 50% bonus
This is a rare opportunity to shape the AI foundations of a complex, global organisation at a pivotal moment in its technology journey. You will play a central role in building secure, production-grade infrastructure that enables intelligent agents and AI-driven development across the business. For engineers who want to be close to real AI use cases while owning core platform decisions, this role offers genuine impact and visibility.
The Company
They are a global investment and technology-led organisation operating across multiple regions, with a strong reputation for engineering excellence and data-driven decision making. The business runs sophisticated, high-performance systems in a fast-moving environment and continues to invest heavily in modern infrastructure and AI capabilities. Collaboration, technical depth, and thoughtful system design sit at the heart of their culture. The organisation operates a hybrid working model with a strong in-office engineering presence.
The Role
You will sit within a broader infrastructure function, working closely with AI, data, and platform engineering teams to design and deliver the next generation of AI infrastructure.
- Architect and build scalable, production-grade AI infrastructure and platforms.
- Design and operate Kubernetes-based environments supporting containerised AI workloads.
- Enable intelligent agent platforms, orchestration frameworks, and secure execution environments.
- Own reliability, observability, and operational stability for AI systems in production.
- Implement governance, security, and access controls to ensure safe and compliant AI usage.
- Partner with internal engineering teams to drive adoption of AI-enabled tooling and best practices.
Your Skills & Experience
- Strong commercial experience running Kubernetes in production environments.
- Background in infrastructure engineering, SRE, or platform engineering for complex systems.
- Solid understanding of security-first design, including authentication, API security, and secure system architecture.
- Experience supporting AI or ML platforms, agent-based systems, or developer tooling is beneficial, but deep AI research experience is not required.
- Clear communicator who can work effectively with senior engineers and technical stakeholders.
What They Offer
- High-impact role building core AI infrastructure used across the organisation.
- Exposure to senior technology leadership and mission-critical systems.
- Strong investment in tooling, learning, and long-term career development.
- Hybrid working model with four days per week in the New York office.
- Please note, visa sponsorship is not available for this role.
How to Apply
Apply now to learn more about this opportunity or speak to a specialist consultant about whether this role aligns with your experience and career goals.

To Apply for this Job Click Here
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