data & AI
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CRM Specialist
London – hybrid 3 days in office
Up to £48,000

This is a highly visible CRM Specialist role focused on subscription lifecycle strategy, where your work will have a direct and measurable impact on customer retention. You will own a critical end of lifecycle project, shaping how customers are engaged around payments and churn prevention at a pivotal moment for the business.

The Company
They are a large, well-established organisation operating in the digital media and subscriptions space, with a diverse portfolio of consumer-facing products. With millions of subscribers and a strong investment in data, CRM and customer experience, they are committed to using insight-led marketing to drive long-term value. The environment is collaborative, with CRM working closely alongside product, design and technology teams.

The Role
You will sit within the lifecycle CRM team, owning strategy for customers at risk of dropping off due to payment issues. This role is focused on defining the right approach rather than hands-on execution, giving you the opportunity to influence direction and see the commercial impact of your work quickly.

• Own the CRM strategy for end of lifecycle and payment-related journeys
• Analyse why subscribers default, lapse or disengage, and identify opportunities to prevent churn
• Segment customers using behavioural and payment data to define targeted communication strategies
• Design and test CRM campaigns across different customer groups to optimise engagement and retention
• Work closely with CRM managers, designers and developers to brief and shape campaigns
• Contribute to future win-back and retention projects as the role evolves
• Play a key role in initiatives linked to upcoming regulatory change, with high business visibility

Your Skills and Experience

• Strong CRM and lifecycle marketing experience within a subscription-based business
• Proven ability to develop customer segmentation and communication strategies using data
• Experience working with CRM platforms such as Braze, Adobe or similar tools
• Comfort working with large customer datasets and CDPs to inform decision-making
• Strategic mindset with the ability to translate insight into clear, actionable plans
• Confidence collaborating with cross-functional teams without owning technical execution

What They Offer

• Private medical insurance including pre-existing conditions
• Generous pension with employer contributions up to 5 percent
• 25 days holiday plus bank holidays and volunteering days
• Enhanced family leave policies
• Wellbeing support including EAP and physical wellbeing benefits
• Extensive training and development, including full access to online learning platforms
• Lifestyle benefits such as fitness discounts, cycle to work and travel schemes

How to Apply
If you are a CRM Specialist looking for a strategic role where you can see the direct impact of your work on subscriber retention, apply now to learn more.

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Senior CRM Manager – 12-month FTC
London – hybrid, 4 days per week in office(no flex)
Up to 65,000

This is a high impact opportunity to step into a pivotal CRM leadership role during a period of significant transformation. You will join at a critical moment, taking ownership of day-to-day CRM delivery while leading a major CRM platform rollout and wider migration projects. With senior visibility and real influence, this role offers the chance to make a tangible mark on how CRM operates across the business.

The Company
They are a market leading, fast-growing organisation with an exceptional valuation and ambitious growth plans. CRM sits at the heart of their marketing strategy, with strong investment in data, digital and customer experience. The business values pace, ownership and collaboration, offering exposure to senior stakeholders and complex, meaningful projects.

The Role

• Lead operational CRM delivery across email, SMS and direct customer communications
• Own and deliver CRM transformation projects, including the rollout of a new CRM platform and wider migration initiatives
• Drive change management and adoption across teams during platform implementation
• Build more advanced CRM capability across segmentation, behavioural tracking and personalisation
• Manage multi channel campaigns and optimise end to end customer journeys
• Analyse customer journey data and campaign performance, translating insights into clear recommendations for senior leadership
• Oversee audience segmentation and targeting to deliver measurable, data driven outcomes
• Produce regular reporting on CRM performance, engagement and retention
• Partner closely with IT, digital and marketing teams to improve CRM and marketing automation capability

Your Skills and Experience

• Strong hands on CRM experience spanning operations, strategy and project delivery
• Proven capability across CRM strategy and lifecycle marketing, including acquisition, engagement and retention
• Experience delivering multi channel CRM campaigns across digital channels
• Exposure to multiple CRM platforms with genuine hands on involvement
• Experience supporting or leading CRM migrations or major platform changes
• Comfortable operating in fast paced environments and managing complex or challenging stakeholders
• Able to balance strategic thinking with execution and ownership

What They Offer

• A key role in a business critical CRM transformation project
• High visibility within a growing marketing function and exposure to senior leadership
• Strong opportunity to develop and broaden your CRM leadership experience

How to Apply
If you are a CRM leader who enjoys combining strategy, delivery and transformation, apply now to find out more.

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CRO Consultant
Egham, Surrey – hybrid
Up to £60,000

This is a great opportunity to join a growing optimisation and experimentation consultancy where you will have real ownership over client programmes and the chance to shape how CRO is delivered at scale. You will work across varied enterprise clients, contribute to strategic decision-making, and play a key role in expanding a high-performing consulting team.

The Company
They are a UK-based conversion rate optimisation, experimentation, and personalisation technology business. Alongside their proprietary optimisation platform, they operate a specialist consulting arm that partners with organisations to improve digital performance through data-led testing and insight. Their work spans multiple sectors, supporting complex websites and high-traffic digital products. The business is collaborative, technically strong, and focused on delivering measurable impact for clients.

The Role
You will sit within the consulting team, working closely with clients to design, deliver, and analyse experimentation programmes that improve user experience and conversion performance.
Key responsibilities include:

• Leading CRO ideation, hypothesis creation, and test planning across client accounts
• Owning end-to-end experiment delivery, from documentation through to analysis and insight
• Interpreting test results and producing clear, actionable recommendations and presentation decks
• Running regular client check-ins and collaborating with stakeholders across marketing, product, and analytics
• Managing workflows and time tracking using Jira-based tools
• Working alongside other consultants as the team continues to scale

Your Skills and Experience

• Strong commercial experience in CRO, experimentation, or optimisation
• Confidence designing and analysing A/B and multivariate tests
• Experience working with experimentation tools
• Excellent communication skills, with the ability to influence and advise senior stakeholders
• A data-driven mindset, with experience translating analysis into practical recommendations
• Background from agency, consultancy, vendor, or in-house environments is all considered
• Exposure to digital analytics and UX is highly valued

What They Offer

• Broad client exposure across enterprise and public sector organisations
• Clear opportunities to grow with the consulting team as it expands
• A supportive environment that values collaboration, curiosity, and impact

How to Apply
If you are passionate about experimentation and want to work in a role with real client influence and growth potential, apply now to learn more about this opportunity.

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Marketing Analyst
Swindon – hybrid 2-3x a week
Up to £50,000

This is a newly created Marketing Analyst role within a fast growing, premium consumer and eCommerce business where insight plays a central role in shaping commercial decisions. You will have real ownership, strong senior stakeholder exposure, and the opportunity to influence how marketing analytics evolves as the business scales.

The Company
They are a well-established premium retailer with a strong heritage and a reputation for quality, long-lasting products. The business is experiencing significant growth, with continued investment across digital, growth and data capabilities. Despite their scale and ambition, they maintain a collaborative and entrepreneurial culture where ideas and insight are valued.

The Role
You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation.
Key responsibilities include:

• Analysing CRM performance across email, SMS and direct mail campaigns
• Supporting customer acquisition and paid media performance analysis
• Building and refining customer segments and audience strategies
• Identifying opportunities to improve retention, frequency and customer lifetime value
• Designing, running and evaluating experiments and testing frameworks
• Supporting incrementality and attribution analysis
• Optimising customer lifecycle and welcome journey programmes
• Partnering with marketing stakeholders to turn insight into action
• Building analytical frameworks to improve marketing decision making

The role is weighted towards CRM and customer analytics, with exposure to paid media and broader digital channels.

Your Skills and Experience

• Strong commercial experience in marketing, CRM, customer or digital analytics
• Advanced SQL skills and confidence working with large customer and marketing datasets
• Experience analysing CRM channels such as email, SMS or direct mail
• Understanding of customer segmentation, retention and lifetime value
• Experience supporting campaign performance and marketing optimisation
• Python or R experience is beneficial
• Power BI or similar BI tool experience is advantageous
• Comfortable operating independently and owning analytical projects
• Strong communication skills with the ability to influence stakeholders through insight

What They Offer

• High visibility role with senior stakeholders
• Significant ownership and autonomy
• Opportunity to shape the future of marketing analytics
• Clear progression as the analytics function continues to grow

How to Apply
If you are a Marketing Analyst looking for a role with ownership, visibility and genuine commercial impact, apply now to find out more.

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Senior Data Analyst
Remote – must live in UK and have full Right to Work
Up to £90,000

This is a high-impact Senior Data Analyst role for someone who enjoys partnering closely with the business and using data to influence commercial decisions. You will sit at the centre of customer, product and growth analytics, helping teams make smarter decisions in a fast-scaling, digital-first environment.

The Company
They are a rapidly growing UK-based digital consumer business operating in a highly regulated, data-rich market. With a modern, product-led approach, the organisation is focused on delivering an engaging customer experience supported by strong analytics and insight. Following significant recent investment, analytics is becoming increasingly central to how the business drives growth, retention and commercial performance. The culture is collaborative, low-ego and outcomes focused.

The Role
You will act as a senior individual contributor and trusted analytics partner across the organisation, working closely with Product, Growth, CRM and Commercial teams. Key responsibilities include:
* Partnering with stakeholders to translate ambiguous business questions into structured analytical approaches
* Analysing customer behaviour, retention, churn, segmentation and lifecycle performance
* Supporting CRM and customer engagement initiatives through insight and performance analysis
* Building reports, dashboards and decision-support analysis for senior stakeholders
* Identifying commercial opportunities, risks and behavioural trends through data
* Supporting experimentation and performance measurement initiatives
* Communicating insights clearly to both technical and non-technical audiences
* Contributing to the ongoing development of analytics capability and ways of working

Your Skills and Experience
* Strong commercial experience in customer, product, CRM or growth analytics
* Advanced SQL skills and confidence working with large datasets
* Proven ability to analyse customer behaviour, retention, churn or lifecycle metrics
* Strong stakeholder management and communication skills
* Experience working cross-functionally with non-technical teams
* Comfort operating in ambiguity and fast-moving environments
* Strong BI and reporting experience
* Exposure to experimentation or A/B testing is beneficial
* Python or R experience is a nice to have
* Experience in high-frequency consumer or digital businesses is highly relevant

What They Offer
* Private health insurance including optical cover and optional dental
* Income protection
* Enhanced holiday entitlement based on tenure
* Nursery salary sacrifice scheme
* Tech and holiday salary sacrifice schemes
* Retail discounts and subscription perks
* Regular company socials and events
* Strong progression opportunities as the business continues to scale

How to Apply
Apply now to learn more about this Senior Data Analyst opportunity and how it could support your next career move.

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Senior Data Analyst
London – hybrid 3x a week
Up to £75,000

This is a high-impact analytics role for someone who wants to influence commercial decision-making at scale. You will sit close to senior leadership, working on insight-led projects that directly shape strategy across customer, marketing, and commercial performance. The role offers genuine autonomy, exposure to complex data, and the opportunity to drive meaningful business outcomes.

The Company
They are a fast-growing, consumer-focused organisation that has undergone significant digital and data transformation in recent years. Backed by private equity, they continue to invest heavily in analytics as a core driver of growth. Their data function is well established, highly regarded in the market, and recognised for delivering commercially impactful insight. With strong year-on-year performance, analytics plays a central role in how the business operates.

The Role

• Deliver hands-on, commercial customer analytics that influence senior stakeholders across the business
• Lead customer segmentation and behavioural analysis to understand usage, value, and lifecycle trends
• Analyse churn, retention, loyalty, and customer lifetime value to inform strategic decisions
• Evaluate marketing and campaign performance, measuring ROI and efficiency
• Work with large, complex datasets to uncover insight across customer, product, and commercial performance
• Present clear recommendations, actions, and next steps to senior non-technical audiences
• Contribute to insight-led projects exploring new data sources such as location, device, and customer service data

Your Skills and Experience

• Strong commercial experience in customer analytics within a consumer or subscription-based environment
• Advanced SQL skills, including querying large datasets and joining multiple data sources
• Experience using Python and or R for analysis and insight generation
• Strong understanding of churn, retention, loyalty, CLTV, and marketing analytics
• Confident communicator able to influence senior stakeholders with clear, actionable insight
• Proactive, curious, and comfortable working autonomously in a hands-on role

What They Offer

• Exposure to senior commercial and leadership stakeholders
• Ongoing investment in data and analytics with scope for future growth and progression
• Opportunity to shape analytics direction within a highly regarded data function

How to Apply
Apply now to explore this opportunity further and discuss how your analytics experience could make a real commercial imp

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Ecommerce Analyst
Banbury, Oxfordshire – 4x a week in office
Up to £55,000

This is a newly created Ecommerce Analyst role offering the opportunity to take real ownership of ecommerce insight within a growing, product-led direct-to-consumer business. You will play a key role in shaping how data is used to drive commercial decisions, with a strong balance between hands-on analysis and influencing stakeholders across the business.

The Company
They are a well-established direct-to-consumer organisation with an ecommerce-first operating model and a strong investment in digital marketing. Products are designed and manufactured in-house, with a growing online customer base and an expanding product portfolio. Data plays a central role in how the business operates, and they are now strengthening their ecommerce analytics capability to support continued growth.

The Role
You will act as the central owner of ecommerce reporting and insight, helping the business better understand performance across trading, acquisition, and customer behaviour. Responsibilities include:

• Owning and centralising ecommerce data into a clear single source of truth.
• Building and maintaining scalable reporting used across commercial teams.
• Analysing trading performance, traffic trends, conversion rates, and customer journeys.
• Evaluating paid media performance across major digital advertising platforms.
• Delivering proactive, actionable insights to support commercial and marketing decisions.
• Working closely with ecommerce, marketing, finance, and technology stakeholders.

Your Skills and Experience

• Strong commercial experience within ecommerce or digital analytics.
• Confidence working with tools such as GA4, SQL, and modern BI platforms.
• Experience analysing acquisition performance, conversion, and customer behaviour.
• Ability to translate complex data into clear, practical insight.
• Comfortable working independently in a fast-paced, collaborative environment.
• A curious, proactive mindset with a desire to make a visible impact.

What They Offer

• The chance to shape a brand-new role with real ownership and influence.
• Exposure to senior stakeholders and clear opportunities for progression.
• A collaborative, people-focused working environment.

How to Apply
If you are an Ecommerce Analyst looking to take ownership of insight in a growing business, apply now to learn more about this opportunity.

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Senior Marketing Analyst
London – hybrid 3x a week
Up to £85,000 + equity

This is a high impact Senior Marketing Analyst role sitting at the centre of growth and commercial decision making within a fast paced, product led fintech. You will take ownership of marketing analytics across a complex, multi-product environment, with a particular focus on attribution, experimentation, and driving efficient growth in a key international market.

The Company
They are a highly data driven fintech operating a consumer app across lending and financial products. Known for strong analytical standards and commercial focus, they have been profitable for several years and continue to scale at pace, including significant expansion into the US. Data is deeply embedded across product and growth teams, with analytics playing a critical role in shaping strategy.

The Role

• Partner closely with growth and marketing teams to support performance analysis and commercial decision making
• Analyse marketing spend across digital channels including paid social and search, assessing efficiency and ROI
• Own attribution analysis to understand where customer applications originate, including multi touch attribution models
• Optimise end to end customer funnels, identifying drop offs and conversion opportunities
• Analyse complex customer journeys across financial products and recommend alternative pathways for rejected users
• Build models to answer commercial questions such as incrementality, uplift and new channel effectiveness
• Apply statistical techniques to support experimentation, testing and investment decisions
• Work closely with senior stakeholders including the Head of Growth and CMO to translate insight into action

Your Skills and Experience

• Strong commercial marketing analytics experience within consumer technology or digital products
• Advanced SQL and Python skills, with Python central to analytical work
• Proven experience with attribution modelling and complex channel analysis
• Hands on experience with experimentation, AB testing and statistical analysis
• Ability to structure ambiguous problems and deliver clear, actionable insight
• Confident communicator with experience influencing non technical stakeholders

What They Offer

• Salary up to £85,000
• Equity participation
• Hybrid working with three fixed days per week in the London office
• High visibility role with clear ownership and impact
• Opportunity to work on international growth within a mature, data led organisation

How to Apply
To apply, please send your CV to Izzi, including your contact details and salary expectations.

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