CRM Analyst

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London / £35000 - £35000 annum

INFO

Salary

SALARY:

£35000 - £35000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

CRM Analyst

Location: London (Hybrid)
Salary: £35,000 - £45,000 + Bonus + Benefits

About the Role

We are recruiting for a CRM Analyst to join a growing CRM and customer analytics team. This role will focus on creating targeted customer audiences, delivering campaign selections, analysing campaign performance and providing data-driven recommendations to improve customer engagement and marketing effectiveness.

You'll work closely with CRM, marketing and analytics stakeholders, supporting campaign execution through audience segmentation, SQL analysis and performance reporting.

Key Responsibilities

  • Build and maintain customer audience selections for CRM campaigns
  • Optimise marketing campaign performance through effective targeting and segmentation
  • Analyse campaign effectiveness using SQL and reporting tools
  • Provide actionable recommendations to improve future campaign performance
  • Create and maintain CRM data fields and campaign datasets
  • Support reporting automation and dashboard optimisation initiatives
  • Ensure data quality, governance and compliance across campaign activity
  • Validate audience selections and marketing permissions
  • Build effective relationships with stakeholders across multiple departments

About You

Essential Skills & Experience

  • Previous experience in CRM, marketing analytics, data analysis or a related field
  • Experience using SQL or other programming languages
  • Strong analytical and problem-solving skills
  • Ability to interpret data and identify actionable insights
  • Excellent attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong stakeholder management and communication skills

Desirable

  • Experience working within CRM, loyalty or customer marketing environments
  • Exposure to dashboarding and reporting tools
  • Understanding of campaign targeting and audience segmentation

Benefits

  • Annual bonus scheme
  • Matched pension contributions
  • Private medical insurance
  • Life assurance
  • Enhanced family-friendly policies
  • Wellbeing allowance
  • Access to fitness, wellness and financial wellbeing support
  • Hybrid working
  • Excellent training and development opportunities
  • Clear career progression pathways

Why Apply?

This is an excellent opportunity for an aspiring CRM or Data professional looking to develop their analytics, SQL and campaign targeting expertise within a collaborative, data-driven environment. You'll gain exposure to large-scale customer marketing programmes while helping drive measurable business performance.

How to Apply

Apply via LinkedIn Easy Apply or reach out to me directly!


CONTACT

Keji Adebari

Recruitment Executive

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