Application Support Engineer

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New York / $150000 - $180000 annum

INFO

Salary

SALARY:

$150000 - $180000

Location

LOCATION

New York

Job Type
JOB TYPE

Permanent

Application Support Engineer (Front Office Technology)
New York - 4 Days Onsite
Salary: $150,000 to $180,000 base salary + bonus

This is a front office Application Support Engineer role with a clear engineering mandate. You will support a core trading platform while actively reducing manual support through automation, observability, and AI driven tooling. It offers direct exposure to traders and portfolio managers, and a genuine pathway into platform engineering or SRE style work.

The Company
They are a global investment firm operating across major financial markets with a strong focus on technology and data. The organisation follows an engineering led approach, with continuous investment in modern platforms and tooling. Their environment is collaborative, high performance, and centred around innovation in trading systems. Teams work closely with the front office, ensuring technology plays a direct role in driving business outcomes.

The Role
  • Own the stability and performance of a front office trading platform across the trading day
  • Monitor system health, respond to incidents, and coordinate resolution across technology and business teams
  • Investigate and resolve issues related to order flow, FIX connectivity, and market data
  • Build Python based tools to automate repetitive support tasks and improve system efficiency
  • Develop and maintain monitoring dashboards and alerting using Grafana or similar
  • Partner with traders, portfolio managers, and quants to ensure smooth system operation
  • Collaborate with engineering teams to implement long term fixes and enhancements
  • Contribute to AI driven initiatives for incident detection and operational improvement
  • Support releases through testing and validation processes
Your Skills and Experience
  • Strong commercial experience in application or production support within a trading or financial services environment
  • Working knowledge of Python for scripting and automation
  • Experience with FIX protocol, Linux environments, and SQL Server
  • Familiarity with monitoring and observability tools such as Grafana
  • Exposure to execution management systems such as EMSX, FlexTrade, or similar
  • Understanding of market data platforms and order lifecycle workflows
  • Experience using tools such as Git and Jira
  • Ability to troubleshoot under pressure and communicate clearly with technical and non technical stakeholders
  • Interest in using AI or LLM tools to improve operational processes
What They Offer
  • Base salary between $150,000 and $180,000 with performance related bonus
  • High visibility role with direct interaction with front office stakeholders
  • Opportunity to shape the future of support through automation and AI tooling
  • Clear progression into platform engineering or SRE aligned positions
  • Collaborative and technology focused working environment
How to Apply
If you are interested in this Application Support Engineer opportunity in New York, apply now with your CV to learn more.

CONTACT

Lewis Jolly

Recruitment Consultant

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