Senior CRM Manager – 12 month FTC

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London / £55000 - £65000 annum

INFO

Salary

SALARY:

£55000 - £65000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

Senior CRM Manager (12-Month FTC)
London (Hybrid)
Up to £65,000 + benefits

We're looking for an experienced Senior CRM Manager to join a fast-growing international organisation on a 12-month maternity cover contract.

This is a great opportunity for a commercially minded, data-driven CRM professional to lead customer lifecycle campaigns across multiple markets and channels.

The Role

You'll own and optimise CRM strategy across acquisition, onboarding, engagement, retention and reactivation, delivering personalised multi-channel campaigns across email, SMS, app and direct mail.

Working closely with marketing, digital and regional stakeholders, you'll use data and automation to improve customer engagement and conversion performance.

Key Responsibilities

  • Lead end-to-end CRM campaign planning and delivery

  • Manage customer lifecycle and retention strategies

  • Drive segmentation, targeting and personalisation

  • Analyse campaign and customer journey performance

  • Deliver actionable reporting and insights

  • Collaborate with cross-functional international teams

  • Support CRM innovation and automation initiatives

  • Manage campaign calendars and CRM priorities

About You

  • Strong CRM and lifecycle marketing experience

  • Experience running multi-channel campaigns

  • Hands-on CRM platform experience (Dynamics or similar)

  • Excellent analytical and stakeholder management skills

  • Comfortable working in a fast-paced, global environment

Immediate / June start preferred. Find out more and apply via the link below.

CONTACT

Jordan Victor

Senior Recruitment Consultant

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