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Senior Customer Analyst

London Hybrid (3 days office) | Up to £75,000 + Benefits

A fast-growing, PE-backed consumer business is looking for a commercially minded Senior Customer Analytics Analyst to join its expanding data function. Following significant investment in digital and data transformation, the business has built a high-performing analytics team that plays a central role in driving commercial growth and customer strategy.

This is a hands-on role focused on customer insight and behavioural analytics, working closely with senior stakeholders across Marketing, Commercial, Finance, and Technology.

Key Responsibilities

• Customer segmentation and behavioural analysis

• Churn, retention, loyalty, and CLTV analytics

• Marketing and campaign performance analysis

• Identifying customer trends, risks, and growth opportunities

• Delivering actionable insights to influence strategic decisions

• Working with large, complex datasets across multiple sources

Requirements

• Strong SQL skills

• Python and/or R experience preferred

• Experience in customer analytics within telecoms, subscription, or consumer businesses

• Strong understanding of churn, retention, loyalty, and customer behaviour

• Strong stakeholder engagement and communication skills

• Commercially focused with the ability to turn insight into action

Additional Information

• Hybrid working model (3 days per week in office)

• Central London office location

• Up to £75,000 + benefits

• High-growth environment with continued investment in analytics and data

• Opportunity to work on strategic, insight-led projects with senior visibility

Ideal for someone proactive, curious, and passionate about using customer data to drive commercial impact. Find out more and apply via the link below!

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Experimentation Specialist

London | Up to £45,000 plus benefits | Hybrid working

A great opportunity to join a growing experimentation function within a large, digital-first organisation. This role offers the chance to shape testing strategy, influence roadmaps, and make a measurable impact across multiple brands and digital touchpoints. You will be joining at an exciting stage as they build out a dedicated team.

The Company

They are a well-established, multi-brand retail group with a significant presence in ecommerce and digital product. The organisation is investing heavily in experimentation, data and insights to drive performance and enhance customer experience across their online platforms. With a fast-paced environment and a strong appetite for testing, they offer the chance to embed experimentation culture across a complex digital ecosystem.

The Role

• Support the build of a centralised experimentation function.
• Translate commercial objectives into experimentation roadmaps.
• Prioritise tests based on value, business context and feasibility.
• Lead ideation, design and end-to-end execution of A/B tests.
• Partner with technical teams to ensure robust implementation.
• Analyse test results and communicate insights to stakeholders.
• Distinguish CRM experimentation from website CRO and support both areas.
• Contribute to training and enablement across digital teams.

Your Skills and Experience

• Strong commercial experience running experimentation programmes.
• Hands-on experience setting up and analysing A/B tests.
• Understanding of experimentation principles, digital metrics and measurement.
• Experience with platforms such as GA4, Optimizely or similar tools.
• Ability to create, manage and communicate experimentation roadmaps.
• Comfortable working cross-functionally within product, digital, CRM and tech teams.
• Able to work independently and prioritise effectively.
• Experience with user testing platforms is an advantage.

What They Offer

• Salary up to £45,000 depending on experience.
• Hybrid model with four days in the central London office.
• 20 days holiday plus bank holidays.
• Pension scheme with employer and employee contributions.
• Access to wellbeing, health and financial support services.
• Retail discounts across all brands.
• Discounted gym membership and fitness support.
• Employee recognition and reward schemes.
• Internal learning platform with extensive training content.
• Opportunities to progress as the experimentation function grows.

How to Apply
If you are passionate about experimentation and want to help shape a growing team, apply with your CV today.

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Product Manager – Automation (6-Month FTC, Potential to Go Permanent)
London (Hybrid Working)
Up to £70,000 + standard benefits

About the Company
A high-growth, venture-backed fintech business is scaling its product and operations as it continues to expand its client offering. With strong momentum and recent investment, the company is focused on building innovative, technology-driven solutions within financial services.

The Role
This is a Product Manager role with a focus on automation and operational efficiency. You’ll work cross-functionally to identify opportunities to streamline processes and implement scalable solutions that improve how the business operates.

This role is hands-on and suited to someone who enjoys solving problems end-to-end, including designing and building solutions using a range of tools and technologies.

Key Responsibilities

• Identify inefficiencies across internal workflows and processes

• Design and implement automation solutions to improve scalability

• Collaborate with teams across the business to understand challenges and deliver improvements

• Build and optimise systems using low-code/no-code tools and other technologies

• Track and communicate the impact of your work on business performance

What They’re Looking For

• 3-5+ years’ experience in a product, operations, or similar role

• Demonstrated experience improving processes or implementing automation

• Hands-on, proactive approach with strong problem-solving skills

• Comfortable working in fast-paced, high-growth environments

• Able to clearly articulate the outcomes and impact of your work

Why Apply

• Opportunity to work on high-impact initiatives in a scaling business

• Broad exposure across multiple teams and functions

• High level of ownership and autonomy

• Potential for the role to become permanent

Find out more and apply via the link below.

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Senior Data Analyst, Players
Hertfordshire| £80,000 to £95,000 base plus bonus | Hybrid, 3 days in office

This is a rare opportunity to step into a highly influential analytics role where insight directly shapes commercial strategy. You will operate at pace, work through ambiguity, and partner closely with senior leaders to solve some of the most complex and high impact player challenges in a regulated consumer environment.

The Company
They are a large scale, consumer facing organisation operating in a highly regulated market with a strong social purpose at its core. Data and analytics sit at the heart of decision making, with leadership actively championing a data led culture. Marketing and digital are major investment areas, supported by one of the largest and most sophisticated data estates in the UK.

The Role

• Sit within a central Player Analytics team supporting digital, marketing, CRM and wider commercial initiatives
• Lead ad hoc deep dive analysis to uncover player behaviour, commercial opportunities and risks
• Partner with senior stakeholders to shape decisions around product launches, digital optimisation and innovation
• Build commercial models to assess upside, cannibalisation and portfolio level impact
• Evaluate new game mechanics and incentive structures, including financial impact and responsible play considerations
• Design and analyse test and learn activity, measuring uplift and unintended consequences
• Act as a trusted thought partner, anticipating questions and challenging assumptions with confidence

Your Skills and Experience

• Strong commercial analytics experience in a fast paced, consumer or digital environment
• Advanced SQL skills, with experience working in modern cloud data warehouses
• Hands on experience with Python and or R for advanced analysis such as segmentation, cohorting or clustering
• Confidence working with ambiguity and rapidly shifting priorities
• Ability to clearly articulate complex insights to senior, non technical stakeholders
• Exposure to regulated industries and an understanding of responsible customer engagement is highly valued

What They Offer

• Salary of £80,000 to £95,000 base plus a strong bonus structure with upside
• Hybrid working pattern with three days per week in the Watford office
• High trust, high autonomy role with direct exposure to senior decision makers
• The chance to work on high impact projects with genuine social value
• Excellent scope for professional growth in a data led organisation

How to Apply
Apply now to explore this opportunity further and discuss how your analytics expertise could make a real impact.

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Senior Product Manager
Central London (2 to 3 days per week in office) | £80,000 to £100,000 base plus bonus and equity

This is a rare opportunity to take full ownership of a core product at a critical growth stage. You will join a small, ambitious business moving from an MVP into a scalable, client-facing platform, with real autonomy to shape strategy, delivery, and impact from day one.

The Company
They are a founder-led technology business operating at the intersection of data, networks, and decision-making. Their platform connects senior professionals with investment-focused clients, enabling highly curated, high-value introductions. With a growing international footprint and a strong commercial model, they are now investing heavily in product maturity, automation, and AI-driven capabilities.

The Role

• Own the end-to-end product roadmap for a core platform, from discovery through to delivery
• Translate business, client, and user needs into clear product requirements, epics, and priorities
• Lead the shift from internal tooling to a scalable, self-serve, client-facing product
• Reduce reliance on manual and spreadsheet-based workflows through automation and better UX
• Partner closely with Engineering to unblock delivery, manage trade-offs, and address technical debt
• Collaborate with Data teams to align product design with data quality, structure, and AI use cases
• Identify and embed practical AI and LLM-driven functionality into workflows and the product experience
• Act as the day-to-day product contact for commercial teams and senior stakeholders

Your Skills and Experience

• Strong commercial product management experience within a technology or data-led environment
• Proven ability to own and prioritise a product roadmap in a fast-moving, agile setting
• Experience working closely with Engineering and Data teams to deliver complex platforms
• Comfort operating in ambiguity and making pragmatic trade-offs
• Exposure to workflow automation, data products, or AI-enabled features
• Clear communication skills and confidence working directly with senior stakeholders and users

What They Offer

• Competitive salary of £80,000 to £100,000 depending on experience
• Performance-related bonus and equity participation
• High autonomy and visibility within a small, founder-led organisation
• The chance to shape a product with genuine commercial and user impact
• A collaborative environment with close alignment across Product, Engineering, and Data

How to Apply
Apply now to learn more about this Senior Product Manager opportunity and how you could shape the next phase of a high-impact platform.

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Senior Product Manager – Web Experience (9-Month FTC)
London (Hybrid Working)
£90,000 + standard benefits

About the Company
A fast-growing, venture-backed fintech is building a modern digital platform to transform how clients interact with their financial lives. Following strong recent growth and investment, the business is now focused on scaling its core product and enhancing the overall user experience.

The Role
This is a high-impact Senior Product Manager role focused on the web experience and customer journey. You’ll lead a core product area, owning the end-to-end experience from first interaction through to onboarding and ongoing engagement.

The focus is on creating a more dynamic, engaging, and intuitive product experience-moving beyond static, data-led interfaces to something more interactive and user-centric.

What You’ll Be Doing

• Own and evolve the end-to-end user journey across the web platform

• Design and optimise onboarding experiences, simplifying complex user flows

• Build engaging, personalised experiences tailored to different user segments

• Partner with design, engineering, and stakeholders to deliver high-quality product improvements

• Drive growth through improved conversion, engagement, and retention

• Run multiple fast-paced initiatives simultaneously, from discovery through to delivery

What They’re Looking For

• 5+ years’ experience in product management, ideally within consumer-facing tech

• Proven track record of improving customer journeys and delivering measurable impact

• Strong product intuition with a focus on user experience and engagement

• Experience owning products end-to-end in fast-paced environments

• Comfortable working across multiple projects and priorities

• Background in startups or high-growth tech businesses preferred

Nice to Have

• Experience with onboarding flows or conversion optimisation

• Exposure to complex or high-value customer journeys

• Interest in fintech or data-driven products

Why Join

• High ownership role within a scaling product team

• Opportunity to shape a core user experience in a growing business

• Fast-paced, collaborative environment

• Potential for extension or longer-term opportunity

Find out more and apply via the link below.

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Product Analyst – £55,000 (Hybrid – London)

Industry: Consumer Marketplace / Mobile App
Department: Product & Insights

We’re looking for a Product Analyst to join a fast-growing consumer marketplace used by millions globally. You’ll work closely with product managers, designers, and engineers to uncover insights, shape user experiences, and drive commercial performance.

What You’ll Do

• Analyse user behaviour and product performance across key journeys

• Build dashboards and self-serve insights for cross-functional teams

• Support A/B testing: design experiments, interpret results, recommend next steps

• Work with data and platform teams to ensure clean, scalable datasets

• Present clear, actionable insights that influence product strategy

What We’re Looking For

• Strong SQL skills and experience working with large datasets

• Comfortable using Python for product analytics

• Experience with product experimentation / A-B testing

• Familiarity with Looker, Tableau, or similar BI tools

• Confident communicator who can simplify complex data for stakeholders

• Curious, proactive, and thrives in a fast-paced product environment

Why Apply

• Work on high-impact product features used by millions

• Hybrid working, flexible culture, strong learning budget

• Fast-growing environment with real ownership of analysis and experiments

Find out more and apply via the link below.

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Head of Analytics (Financial Services)

London (On-site)
£90,000 – £160,000 + bonus + benefits

We’re hiring a Head of Analytics to lead a centralised analytics function within a fast-growing, data-driven business undergoing significant transformation across analytics, AI, and decisioning.

This is a high-visibility role working closely with senior leadership to drive faster, better, data-led decision making across the organisation.

The Role

You’ll lead a central Analytics & MI team operating as a shared service across Finance, Marketing, and executive stakeholders.

Key focus areas include:

• Moving from reporting to actionable insight
• Embedding AI tools into analytics workflows
• Driving automation and improved data structures
• Supporting rollout of a new decision engine
• Managing priorities across multiple senior stakeholders

This is a player-coach role (50/50 split) – combining leadership with hands-on delivery.

What We’re Looking For

• Experience leading Analytics / MI teams
• Strong ability to turn data into clear commercial insight
• Hands-on technical skills (SQL + Python)
• Experience with modern data tools (e.g. Snowflake, Power BI)
• Exposure to AI tools / automation in analytics
• Strong stakeholder management, including senior leadership

Background

• Open to any data-rich, commercial sector (FS helpful but not essential)
• Suitable for an existing Head of Analytics or a strong Senior Manager stepping up

Why Apply?

• Shape a modern, AI-enabled analytics function
• High exposure to C-suite and business strategy
• Play a key role in business transformation
• Significant scope to influence analytics and AI direction

Find out more and apply via the link below!!!

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Director of Performance Marketing

London, hybrid working. Base salary £150,000 – £200,000 plus equity and benefits.

This is a rare opportunity to build the growth engine of a fast-scaling consumer fintech. You will take a strong performance marketing foundation and turn it into a differentiated advantage, shaping how millions of customers discover, join, and grow with a leading digital product.

The Company
They are a high-growth, app-led consumer financial services business on a mission to redefine how people engage with their money. With a multi-product ecosystem and a rapidly expanding customer base, data, AI, and experimentation sit at the heart of their strategy. Marketing is seen as a strategic growth driver, with meaningful investment in brand, performance, customer analytics, and MarTech. You will join a modern, collaborative leadership team that is focused on sustainable, profitable growth.

The Role
As Director of Performance Marketing, you will:

• Own the long-term performance marketing strategy for profitable new customer growth.
• Lead channel investment strategy, planning, and budgeting across paid social, search, and app acquisition.
• Build and refine measurement frameworks, from attribution and incrementality to media mix and unit economics.
• Partner closely with Product, Data, Customer Analytics, and CRM to optimise the full funnel, from impression to in-app activation and value.
• Lead and develop the performance marketing function, including a high-performing team and agency partners.
• Embed a rigorous test-and-learn culture across channels, audiences, creative, and propositions.
• Champion the use of AI and advanced analytics to drive workflow efficiency, insight, and optimisation.
• Act as a senior thought partner to the executive team on growth opportunities, risk trade-offs, and performance forecasts.

Your Skills And Experience
You will be a strong fit if you have:

• Proven success in scaling acquisition for a consumer-focused digital business, such as fintech, subscription, marketplace, or app-led services.
• Deep hands-on understanding of performance channels, especially Meta, Google, and app store acquisition.
• Strong commercial mindset with experience managing large budgets and performance-driven investment decisions.
• Advanced analytical capability, comfortable with data, experimentation, and incrementality measurement.
• Experience working with or alongside customer analytics, product, and MarTech teams to drive holistic growth.
• Confidence leading agencies and internal teams, with a collaborative, low-ego leadership style.
• Curiosity about AI and how it can enhance marketing effectiveness and decision-making.

What They Offer

• Base salary in the range of £150,000 – £200,000, depending on experience.
• Meaningful equity, plus a comprehensive benefits package.
• Senior visibility and influence across the executive and product leadership teams.
• The chance to shape the growth model of a high-potential consumer fintech at a pivotal stage.
• A culture that values data, experimentation, and continuous learning.

How To Apply
If you are a commercially minded Director of Performance Marketing who wants to build and own a high-impact growth engine in London, please apply with your CV to find out more.

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Senior Account Analytics Analyst

London (Hybrid) | Up to £60,000 | Mid-Senior (3-5 years)

We’re looking for a Senior Account Analytics Analyst to join a fast-paced analytics team within a digital marketing environment.

In this role, you’ll work across multiple client accounts, turning large-scale marketing and consumer data into actionable insights that improve campaign performance and drive business growth.

What you’ll do:

* Analyse online and offline marketing & consumer data
* Deliver insights to optimise campaign performance and ROI
* Support Marketing Mix Modelling (MMM) development and interpretation
* Conduct hands-on analysis using SQL, Python, or R
* Present insights to clients and internal stakeholders
* Work closely with cross-functional teams (sales, product, media, account teams)

What we’re looking for:

* 3-5 years’ experience in analytics / marketing analytics / data science
* Strong statistical knowledge (A/B testing, confidence intervals, model uncertainty)
* Experience with MMM or similar modelling techniques
* Strong SQL and/or Python/R skills
* Experience with BI tools (e.g. Tableau)
* Understanding of digital advertising and targeting methods
* Strong communication and client-facing skills

About you:

You’re analytical, curious, and confident translating complex data into simple, actionable insights. You enjoy working with multiple stakeholders and thrive in a fast-paced, client-focused environment.

Find out more and apply via the link below.

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Product Manager – Payments & Cards (Fintech | B2C Mobile)

Location: London (Hybrid – 3 days onsite)
Compensation: £90,000 – £110,000 + bonus + benefits

We are hiring a Product Manager to own and scale core payments and card functionality within a fast-growing fintech wallet ecosystem embedded in a global super app.

About the Role

You will take ownership of card-related product experiences, including virtual cards, transaction flows, and digital wallet integrations. This is a scale-up phase role focused on improving reliability, performance, and user experience across payment journeys.

You will work closely with engineering and data teams to optimise transaction success rates, enhance payment infrastructure, and expand integrations with major payment providers.

Key Responsibilities

• Own and evolve card product features (virtual cards, lifecycle management)
• Improve card-to-card and wallet payment flows
• Drive integrations with Apple Pay, Google Pay, and digital wallets
• Optimise transaction success rates and payment reliability
• Analyse payment performance and user behaviour across flows
• Partner with engineering on payments infrastructure and delivery
• Improve end-to-end in-app payment experience at scale

About You

• 5-6+ years Product Management experience in fintech
• Proven ownership of payments, cards, or wallet products
• Experience in B2C mobile applications
• Background in high-scale environments (500k+ users)
• Strong analytical mindset with experience in:
  • Transaction performance
  • Payment funnel analysis
• Experience in a fintech scale-up or neo-bank environment (preferred)

Find out more and apply via the link below.

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