Risk Analytics

View all team members and how to get in touch below

Salary

£60000 - £70000 per annum

Location

City of London, London

Description

As the Lead Digital Analyst, you will lead a team of 2 web analysts, utilising the Google Analytics suite across insights, implementation and optimisation

Reference:

77176/AO

Expires on
Salary

€30000 - €35000 per annum

Location

Paris, Île-de-France

Description

Nouveau rôle de Social Paid Manager qui sera en charge de plusieurs grands comptes internationnaux au sein d'une agence à taille humaine.

Reference:

33973/CW

Expires on
Salary

£30000 - £35000 per annum + + benefits

Location

London

Description

An exciting opportunity for a well versed paid media executive to hit the ground running and lead all analytics for a reputable travel organisation

Reference:

45670

Expires on
Salary

£65000 - £80000 per annum + Comprehensive Benefits Package

Location

London

Description

An Analytics Manager role with a leading lender in London. Driving profitability and strategy across Credit Risk, Pricing and other business areas

Reference:

74926../cl

Expires on
Salary

£35000 - £40000 per annum + bonus, benefits

Location

Hampshire

Description

One of the fastest growing areas of consumer lending are looking for an experienced Fraud Analyst to take a lead position on their fraud framework development.

Reference:

35240/RM

Expires on

Harnham blog & news

With over 10 years experience working solely in the Data & Analytics sector our consultants are able to offer detailed insights into the industry.

Visit our Blogs & News portal or check out our recent posts below.

Why Businesses Need To Put Fraud Prevention Front And Centre

If Fraudsters are anything, they are opportunists. Once the first new stories about COVID-19 started running, it wasn’t long until they were joined by tales of fraudsters selling face masks and hand sanitiser, asking panicked customers to transfer money and then disappearing without a trace.  And it’s not the first time we’ve seen this. Fraudsters are notoriously wise to periods of heightened sensitivity and uncertainty, often preying on the vulnerable. The 2008 financial crisis saw an increase in email-based phishing scams and a decade’s worth of technological advancements means that Fraud remains a many-headed beast.  Add into the mix a change in working styles and environments, and many businesses are more exposed to potential security breaches than they have been in years. Now, more than ever, companies need to make sure their Data is well protected and secure. THE FIRST LINE OF DEFENCE If you’re part of, or leading, a Fraud Prevention team, there are a number of ways you can support your business and keep on top of the situation. Here are just a few: Increase and update your investigation capacity. This team are the front line of your business’ Fraud defence team, interacting with customers daily and spotting new scams. During an uncertain period, retention and team stability is key. These are the people that understand the day-to-day Fraud challenges you face and will be essential in fighting any future challenges.  Sharing Fraud Prevention knowledge is key. Throughout this crisis, trends will be evolving quickly and working collaboratively across teams, and even other businesses, is the best way to combat this. We consistently hear from Fraud Managers that the key to beating Fraud is to share information and knowledge. Despite this, there is always a hesitation amongst companies to admit that they have been a victim to an attack. Perhaps now is the time to change this. Invest in Machine Learning and real time updates for your Fraud defences. Fraud technology has moved on from script writing in SQL and rule changes. Businesses need a real time reactive response and now is an important time to be embracing new technologies. There are a number AI-driven off the shelf packages available or, for a more bespoke solution, a Fraud Data Scientist can create something internally. Educate your team. It may seem simple, but the Fraud team can play a crucial role in minimising any potential risk from human-error. Educating employees on the risks they may face when working remotely, or what scams they need to look out for, is one of the most effective ways of fighting Fraud.  PREPARING YOUR BUSINESS Success in the fight against Fraud isn’t purely down to the group of individuals that make up the Fraud team. As a business, now is the time to be making decisions that can help you stay ahead of the Fraudsters. Here are some considerations: Consider investing in tech as an your immediate response. Not just to bolster your Fraud defences (although there are plenty of vendors offering AI-based solutions), but also technology for your employees to keep work as normal as possible such a sharing platforms, DevOps technology and video calling networks. One of the best ways to block some of the vulnerability loopholes fraudsters are trying to exploit is to keep working habits as close to normal as possible as you move to a remote solution. Be transparent with your customers. Consumers are being incredibly savvy and noting how businesses respond to the pandemic in a way that could have a big impact when normality returns. But they’re also being more empathetic and are willing to understand difficulties. For example, shopping delivery service Ocado were open and transparent when their system could not initially deal with demand. Having communicated the difficulties, worked through their issues and gone the extra mile to let customers know how they can be supported in this time, the received minimal backlash. There is an understanding that we’re all in this together. Finally, if you have the budget, continue to staff up - particularly in competitive fields such as Data Science. A lot of top Data professionals are currently at home and much more accessible than they have been in a long time. With a number of ways to remotely interview and onboard both permanent and contract staff, if you are able to get begin conversations with them now, you’ll have an edge in what will be a very competitive market come later in the year.  If you’re looking to take your next step in the world of Fraud, we may have a role for you, including a number of remote opportunities.  Or, if you’re looking to expand and build out your Fraud team, get in touch with one of expert consultants who will be able to advise on the best remote and long-term processes. 

‘Tis The Season Of Data: Black Friday Is Here

‘Tis The Season Of Data: Black Friday Is Here

It’s that time of year again. Decorations are going up, the temperature is dropping daily, and the year’s biggest shopping weekend is upon us.  Black Friday and Cyber Monday may have started stateside, but they’re now a global phenomenon. This year, in the UK alone, shoppers are expended to spend £8.57 billion over the four-day weekend. But, for retailers, this mega-event means more than a cash injection. In the world of Data, insights gained from shopping and spending habits during this period can dictate their product and pricing strategies for the next twelve months.  So what is it, exactly, that we can stand to learn from the Black Friday weekend? THE GHOST OF BLACK FRIDAY PAST There are a few interesting takeaways from 2018’s Black Friday weekend that will likely impact what we see this year.  Firstly, and perhaps unsurprisingly given that it’s a few years since the event has become omnipresent, spending only increased about half as much as initially predicted. There are a number of reasons for this, but cynicism plays a central role. More and more, consumers are viewing Black Friday deals with an element of suspicion and questioning whether the discounts are as good as they’re promoted to be. This, combined with other major annual retail events, such as Amazon’s Prime Day, means that this weekend no longer has the clout it once did.  However, 2018 also saw marketers doing more to stand out against the competition. Many businesses have moved away from traditional in-your-face sales messaging and some are even limiting their Black Friday deals to subscribers and members. By taking this approach, their sales stand out from the mass market and can help maintain a level of exclusivity that could be jeopardised by excessive discounts. In addition to branding, marketers making the most of retargeting saw an even greater uplift in sale. Particularly when it came to the use of apps, those in the UK using retargeting saw a 50% larger revenue uplift than those who didn’t.  So, having reviewed last year’s Data; what should businesses be doing this year in order to stand out? GETTING BLACK FRIDAY-READY WITH DATA Businesses preparing for Black Friday need to take into account a number of considerations involving both Marketing and Pricing. For the latter, Data and Predictive Analytics play a huge role in determining what items should go on sale, and what their price should be.  Far from just being based on gut instinct or word-of-mouth, algorithms derived from Advanced Analytics inform Machine Learning models that determine what should be on sale, and for how much. These take into account not only how many of each discounted product need to be sold to produce the right ROI, but also what prices and sales should be for the rest of the year in order to make the sale financially viable.  In terms of Marketing, Deep Learning techniques can be used to accurately predict Customer Behaviour and purchases. These predictions can then reveal which customers are likely to spend the most over the weekend, and which are likely to make minimal purchases. Marketers can then, in the lead up to Black Friday, target relevant messaging to each audience whether it be “get all you Christmas shopping in our sale” or “treat yourself to a one-off item”. By carefully analysing the Data they have available and reviewing the successes and failures of their Black Friday events, businesses can generate greater customer loyalty and improve their sales year-round. If you’re looking to build out your Marketing Analytics team or take the next step in your career, we can help. Take a look at our latest opportunities or get in touch with one of our expert consultants to find out more.