Director of Digital & CX Analytics

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New York / $170000 - $200000 annum

INFO

Salary
SALARY:

$170000 - $200000

Location

LOCATION

New York

Job Type
JOB TYPE

Permanent

DIRECTOR OF DIGITAL & CX ANALYTICS

$170k-$200k BASE + 15-20% BONUS

REMOTE ROLE - U.S. BASED

EXCLUDES: WA, DC, MA, IL, VT, ME, RI, NM, PR, OH, AK, MT, SD, WV, WY, LA

Are you looking to lead digital analytics strategy in a high-impact role, shaping customer experiences through data, insights, and personalization?

THE COMPANY

This fast-growing consumer organization is transforming how customers engage online by investing in digital tools, data-driven decision-making, and customer experience optimization. They're expanding their analytics leadership to accelerate digital transformation and deliver measurable growth.

THE ROLE

As Director of Digital & CX Analytics, you'll lead a team of analysts to build and scale customer analytics.

Key responsibilities include:

  • Driving measurement and customer journey analytics across digital and e-commerce channels
  • Partnering with product, marketing, and tech leaders to improve engagement, retention, and revenue
  • Implementing frameworks for A/B testing, funnel optimization, and performance measurement
  • Translating data into strategies that directly impact business outcomes and customer satisfaction

YOUR SKILLS AND EXPERIENCE

The successful candidate will have:

  • Proven experience leading digital or customer analytics teams
  • Expertise in journey analytics, funnel optimization, and experimentation
  • Hands-on skills in SQL and BI tools (Looker, Tableau, Power BI)
  • Experience with cloud data platforms (Snowflake, GCP, AWS) and martech stacks
  • Strong communication and stakeholder management skills

THE BENEFITS

  • $170k-$200k base salary + 15-20% bonus
  • Remote role with flexible U.S. location (some states excluded)

CONTACT

Chris Williams
He/Him/His

Internal Recruitment Consultant

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