Director of Digital and Customer Analytics

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/ $170000 - $195000 annum

INFO

Salary
SALARY:

$170000 - $195000

Location

LOCATION

Job Type
JOB TYPE

Permanent

Director of Digital and Customer Analytics

Fully Remote in the United States -- Must be in the United States

$165,000 - $195,000 base + bonus

Great benefits like generous PTO, 401k match, and more

This company is on a mission to transform the way it uses technology and data to better serve consumers. After growing its tech and analytics team from just 6 people to over 100 in the past year, they are looking for a Director of Consumer & Digital Analytics to join at a pivotal moment in their journey.

About the Company

This is a fast-growing, consumer-focused financial services company helping people take control of their financial futures through accessible, tailored solutions. With a strong emphasis on digital innovation and customer experience, they are building modern tools and analytics capabilities to improve how millions of consumers manage their financial wellbeing.

What you'll do:

  • Lead and mentor a small, global analytics team (based in the US and near shore)
  • Drive consumer experience and digital analytics initiatives with a focus on direct-to-consumer strategies
  • Work hands-on with SQL, BI tools, GA4, and Google Tag Manager to derive insights from raw data
  • Translate complex analytics into clear, actionable recommendations for senior leadership
  • Partner across teams to shape digital strategy and deliver measurable impact

What we're looking for:

  • 8+ years of experience in consumer or digital analytics, with strong technical skills in SQL, BI (Power BI, Tableau, Looker, etc), and GA4/GTM
  • Proven leadership experience managing and growing analytics teams -- at least 3 years of direct management
  • A personable, outgoing communicator who's comfortable engaging across all levels of the business
  • Strong background in direct-to-consumer (D2C) digital analytics
  • Ability to thrive in a fast-paced, high-growth environment

Why join:

  • High-impact leadership role in a fast-scaling organization.
  • Fully remote in the US, with light travel (a few times a year)
  • Opportunity to shape the digital analytics function during a time of rapid growth and investment.

CONTACT

Emma Spagnola
She/Her

Recruitment Consultant

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