Applied Scientist
Manhattan / $60 - $65 hour
INFO
$60 - $65
LOCATION
Manhattan
Contract
Key Responsibilities
Experiment and Develop
- Lead the end-to-end development of NLP and ML models, ensuring reproducible research, efficient experimentation, and scalable deployment. 
- Apply best practices in model management, data handling, and software delivery to deliver high-quality AI solutions. 
Collaborate
- Partner with cross-functional global teams to translate research into production-ready systems. 
- Mentor and elevate peers by sharing best practices and technical insights. 
Deliver
- Translate complex business challenges into well-scoped projects and deliver solutions efficiently in a fast-paced, agile environment. 
- Ensure accountability for timely, high-impact deliverables that align with organizational priorities. 
Innovate
- Explore and prototype new methods in NLP, IR, and Generative AI, leveraging emerging techniques such as transformer-based architectures, RAG frameworks, and agentic systems. 
- Contribute to a culture of experimentation and continuous learning. 
Inspire
- Communicate technical concepts clearly to both technical and non-technical audiences. 
- Advocate for AI adoption and best practices across the enterprise through demos, presentations, and collaboration. 
Basic Qualifications
- Master's degree in a relevant field (e.g., Computer Science, Computational Linguistics, Machine Learning) or equivalent experience. 
- 3+ years of hands-on experience building NLP, IR, or ML systems from ideation to deployment. 
- Strong software engineering foundation and prototyping skills. 
- Proven ability to translate research into impactful, production-level solutions. 
- Excellent collaboration and communication skills across diverse, cross-functional teams. 
- Demonstrated success applying novel IR or NLP models to real-world challenges. 
- Experience thriving in fast-paced, agile environments with evolving requirements. 
Technical Qualifications
- Deep understanding of classical machine learning and modern deep learning approaches for NLP (e.g., transformer architectures). 
- Familiarity with large language models (LLMs) and their underlying mechanisms. 
- Hands-on experience with Generative AI concepts, including prompt engineering, in-context learning, and function calling. 
- Experience implementing RAG frameworks, fine-tuning or pre-training language models, and curating training data. 
- Practical experience using agentic frameworks (e.g., LangGraph, AutoGen, Semantic Kernel) to build intelligent applications. 
- Proficiency in Python, Git, and cloud environments such as AWS or Azure. 
- Experience with lightweight UI development, rapid prototyping, and agile iteration. 
Preferred Qualifications
- 5+ years of practical experience building IR, ML, or NLP systems in academia or industry. 
- Background in search, question answering, or document summarization for large-scale datasets. 
- Experience building AI-driven solutions for document-heavy domains (e.g., legal, financial, or compliance). 
- Publication record at leading research venues (ACL, EMNLP, NAACL, NeurIPS, ICML, SIGIR, etc.). 
 
		SIMILAR  
JOB RESULTS
	
	 
SEO Specialist
Cambridge
£30000 - £35000
+ Digital Analytics
PermanentCambridge, Cambridgeshire
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SEO Specialist
Location: Hybrid (UK-based) · Type: Permanent · Category: Marketing / Digital
We’re looking for an AI & SEO Specialist to help shape the future of search visibility and digital performance within a forward-thinking professional services firm.
You’ll join a collaborative marketing and business development team focused on driving high-quality leads, elevating brand authority, and delivering measurable growth through data, creativity, and technology.
If you’re an SEO professional who understands traditional search but is energised by the rise of AI-driven discovery, generative SERPs, and emerging search experiences – this role is for you.
What you’ll do
- 
Implement SEO improvements across site architecture, structured data, and on-page content. 
- 
Optimise content for both traditional search and AI-enhanced discovery platforms. 
- 
Maintain and refine SEO and content processes to ensure consistent best practice. 
- 
Audit and enhance structured data, resolving visibility issues proactively. 
- 
Manage and expand backlink profiles through targeted outreach and partnerships. 
- 
Support technical audits to maximise site performance in evolving search ecosystems. 
- 
Collaborate with content and digital colleagues to improve visibility, engagement, and authority. 
What you’ll bring
- 
Hands-on SEO experience (agency or in-house). 
- 
Strong interest in AI-driven search and emerging visibility technologies. 
- 
Familiarity with tools such as WordPress, GA4, GSC, Screaming Frog, and Ahrefs. 
- 
Awareness of schema markup, structured data, and technical optimisation best practices. 
- 
A creative, analytical mindset and a genuine curiosity about the future of search. 
What’s on offer
- 
25 days’ holiday (plus option to buy/sell up to 5). 
- 
Contributory pension & 4x life assurance. 
- 
All-employee share scheme. 
- 
Family-friendly policies including paid dependants’ leave. 
- 
Two volunteering days per year. 
- 
Cycle to Work scheme. 
- 
Employee Assistance Programme & shopping discounts. 
Why join
This is a chance to influence how an established, trusted professional services firm evolves in the age of AI and digital transformation. You’ll have autonomy, flexibility, and the opportunity to experiment at the intersection of search, strategy, and technology – within a culture that genuinely values balance, innovation, and inclusion.

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Senior Data Engineer
Wiltshire
£60000 - £70000
+ Data Engineering
PermanentWiltshire
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Senior Data Engineer
Salary: £70,000
Location: Wiltshire (2 Days a Week in Office)
Step into a leadership role where your technical expertise fuels strategic decision-making across multiple regions. Own the evolution of a resilient, scalable data ecosystem built on Azure and next-gen analytics tools
The Opportunity
This is an exciting opportunity to join a forward-thinking organisation that’s putting data at the heart of its strategy and decision-making. You’ll play a key role in shaping and managing a modern, cloud-based data infrastructure that supports operations across the UK, Ireland, and North America.
As a senior leader within a collaborative data and analytics team, you’ll have the freedom to innovate, implement new technologies, and influence how data drives business growth. You’ll lead cloud migration initiatives, enhance system performance, and ensure data quality and security at scale. If you’re looking to make a measurable impact and take ownership of a global data ecosystem, this role offers the ideal platform to do it.
The Role and Responsibilities
In this role, you’ll take ownership of a complex, cloud-based data infrastructure supporting multiple international markets. You’ll lead the development, optimisation, and governance of data pipelines and warehouses, ensuring reliability, scalability, and top-tier data quality. The position involves hands-on work with technologies such as Azure, SQL/T-SQL, SSIS, and Databricks, alongside exposure to data modeling, integration, and DevOps processes.
You’ll collaborate closely with analytics, IT, and security teams to deliver secure, high-performing data environments and support advanced business intelligence and predictive analytics initiatives. The ideal candidate brings at least five years of experience in production data engineering, a problem-solving mindset, and a passion for driving continuous improvement in data infrastructure and performance.
Interview Process: 2 Stage
- Initial competency interviews on Teams
- Face to Face interview, competency and technical
If you’re an experienced data engineer, looking for an exciting career change we would love to hear from you today, apply now!

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Product Owner
€60000 - €70000
+ Data Science & AI
PermanentNederland
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Product Owner – AI Product Innovation (Healthcare Tech)
A visionary tech team is preparing to launch a brand-new AI product that will reshape the daily work of healthcare professionals – and they’re looking for a Product Owner who can turn that ambition into impact.
This role is perfect for someone who thrives in a fast-moving, multidisciplinary environment. Someone who experiments boldly, learns quickly, and puts user value first. They bring both strategic direction and hands-on involvement to product development – and they’re excited to apply AI not as a buzzword, but as a practical solution.
The Opportunity
The Product Owner becomes the driving force behind delivering a valuable, usable digital product from the ground up. They understand customer challenges, translate them into crystal-clear priorities, and guide the team toward outcomes that matter.
Key responsibilities include:
- Converting product vision into aligned, prioritized backlogs
- Collaborating with developers to shape and refine user stories
- Engaging stakeholders to uncover needs and improvement opportunities
- Coordinating interviews, prototype testing, and beta rollouts in healthcare settings
- Iteratively launching AI-enhanced features that deliver measurable value
- Tracking progress, performance, and quality throughout sprints
- Sharing updates through demos, documentation, and release communication
- Influencing long-term roadmap and strategic direction
What They’re Looking For
A collaborative, communicative Product Owner who:
- Has solid experience in delivering software within agile environments
- Speaks and writes Dutch and English confidently
- Loves solving real-world problems through technology
- Has curiosity and motivation to apply AI in meaningful ways
- Is passionate about improving healthcare experiences for professionals and patients
- Brings a proactive, learning-driven mindset
Nice to have:
- Understanding of healthcare workflows or regulations
- Official Product Owner training or certification
What’s in It for You
- A competitive salary ranging from €3,550 to €6,500 per month (full-time, based on experience)
- Hybrid working, with a €2.40 per day home-working allowance
- €0.23 per km travel reimbursement
- 27+ vacation days with options to purchase more
- Home office setup support with a €550 budget
- Annual profit-based bonus
- Strong pension plan and financial stability
Why This Role Matters
Healthcare is under pressure – rising demand, staff shortages, increasing complexity. This Product Owner gets to contribute directly to smarter technology that supports the people who care for others.
They will:
- Work with engaged colleagues who value personal growth and innovation
- Be part of an open, supportive culture where ideas get heard
- Shape a product that doesn’t exist yet – and will matter tomorrow
Who Should Apply
Anyone who is excited to build the future of healthcare technology – with creativity, ownership, and a passion for AI-driven solutions.

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HubSpot Data Specialist
City of London
£250 - £300
+ Advanced Analytics & Marketing Insights
ContractCity of London, London
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HubSpot Data Specialist
Contract: 3-4 months | Day Rate: £350-£300 per day Outside IR35 | Remote (UK-based)
Overview
We’re partnering with a fast-growing business in the [events / SaaS] space to find an experienced CRM & Data Consultant who can take ownership of a HubSpot data project from start to finish. This role is ideal for someone who’s analytical, highly autonomous, and confident navigating complex datasets within HubSpot.
The Opportunity
The business has already made an initial start on a CRM data audit with the help of a previous contractor, but the data remains inconsistent and requires a complete review and rebuild. You’ll play a pivotal role in bringing structure, validation, and accuracy to the company’s CRM setup, ensuring the system supports upcoming campaigns and growth initiatives.
Key Responsibilities
- 
Conduct a full data audit of the existing HubSpot CRM – assess what’s being used, what’s redundant, and what’s missing. 
- 
Oversee data cleaning and validation, ensuring integrity and usability across all datasets. 
- 
Set up and optimise campaign workflows and datasets in HubSpot for marketing and sales use. 
- 
Implement data enrichment and sourcing processes – experience with tools like Clay or similar platforms is highly beneficial. 
- 
Collaborate closely with the Founder to report progress, flag issues, and propose data-driven improvements. 
- 
Maintain proactive, clear communication while working remotely and autonomously. 
About You
- 
Expert-level HubSpot experience – able to work independently with minimal direction. 
- 
Proven track record managing data audits, cleansing, and enrichment projects. 
- 
Experience working on large-scale event projects or within a SaaS environment is highly desirable. 
- 
Strong analytical and problem-solving mindset. 
- 
Excellent communication and stakeholder management skills in a remote environment. 
- 
Able to work autonomously and confidently with senior leaders. 

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Senior Data Engineer
£60000 - £65000
+ Data Engineering
PermanentWiltshire
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SENIOR DATA ENGINEER
Hybrid – Wiltshire – £60,000 – £65,000
Company
Our client is a forward-thinking, dynamic business that’s undergoing a digital transformation. They are committed to harnessing the power of data to drive strategic decisions and enhance customer experiences across B2B and B2C markets. Their dedicated data and analytics team is at the heart of this journey, exploring innovative technologies to fuel growth and deliver business intelligence across global operations.
Role
They are looking for a Senior Data Engineer to join their collaborative Data and Analytics team. In this key role, you will be responsible for managing and developing the company’s data infrastructure, ensuring that it is scalable, resilient, and aligned with the latest technological advancements. You’ll play a critical part in evaluating and integrating data from multiple sources, maintaining high-quality reporting, and ensuring data governance across markets in the UK, Ireland, Canada, and the USA.
You will also lead the migration of key infrastructure to the Cloud and provide guidance to a junior data engineer, supporting their development. As part of the Data and Analytics Leadership team, you’ll have the opportunity to lead strategic projects, enhance performance, and support a range of analytical and business intelligence teams across the organization.
Your Experience
To succeed in this role, you’ll need:
- Minimum of 5 years’ experience working with SQL production environments, ideally in a Data Engineer or DBA capacity.
- Expertise with SQL, T-SQL, and the ability to manage dynamic data warehouse loads.
- Extensive experience in data integration, modelling, and data ingestion.
- Strong hands-on experience with Azure, SSIS, and DataBricks.
- A collaborative, problem-solving mindset with a focus on continual optimization.
- Strong analytical skills and the ability to apply these in a business setting.
Desirable:
- Experience handling large datasets from both internal and external sources via APIs and SFTP.
- Familiarity with data visualization tools, such as Tableau.
- Knowledge of Information Security principles and collaboration with IT colleagues to ensure a secure infrastructure.
- Previous experience with tools like SAP, Microsoft NAV, or Erwin would be a plus.
- Strong stakeholder management skills and experience working closely with both data analysts and IT teams.
Benefits
- Competitive Salary & Benefits package.
- Opportunity to work with cutting-edge cloud technologies (Azure, DataBricks).
- Collaborative, supportive team with excellent growth opportunities.
- A chance to work on high-impact projects across multiple international markets.
- Hybrid Working: You’ll be required to be in the office 3 days per week, based in Wiltshire (reasonable commute required).
- Ongoing career development with opportunities to mentor and lead.

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Research Manager
London
£50000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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RESEARCH MANAGER
SALARY UP TO £55,000
LONDON – HYBRID
We’re working with an innovative research and insights company on a mission to close the gap between what organisations think and what people really believe. Using cutting-edge AI and proprietary technology, they deliver faster, smarter, and more accurate insights across a wide range of sectors.
They’re now looking for a Quantitative Research Manager to join their high-performing research team. This is an exciting opportunity for someone with strong quantitative research experience who’s ready to take full ownership of client relationships and projects from start to finish.
THE ROLE AND RESPONSIBILITIES:
- Manage and deliver end-to-end quantitative research projects across a variety of audiences and sectors (political, consumer, multi-market).
- Lead client communications – from project scoping and updates to final results presentations.
- Build strong client relationships, becoming their trusted advisor and first point of contact.
- Create data tables and outputs using DisplayR and other analytical tools.
- Partner with internal analytics and consulting teams to deliver large-scale insight projects.
- Manage, coach and develop junior researchers within the team.
- Proactively identify opportunities to grow client accounts and drive continuous improvement in research delivery.
YOUR SKILLS:
- 3-5 years’ experience in quantitative market research.
- Proven track record managing full project lifecycles – from survey design to data delivery.
- Strong knowledge of sampling, questionnaire design, and data quality control.
- Experience across key research types (brand tracking, brand lift, message testing, segmentation, etc.).
- Confident leading client relationships and presenting findings.
- Commercially minded – comfortable scoping projects, preparing quotes and responding to RFPs.
- Hands-on experience cleaning and analysing raw data, producing cross-breaks and outputs.
HOW TO APPLY:
Apply by sending your CV to Joe by the link below

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Founding DevOps Engineer
San Francisco, CA
$170000 - $200000
+ Data Engineering
PermanentSan Francisco, California
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FOUNDING DEVOPS ENGINEER
REMOTE – US BASED
$170,000 – $200,000 BASE SALARY + EQUITY + BENEFITS
COMPANY & ROLE OVERVIEW
Our client develops advanced conversational AI and radar-powered sensor platforms to transform digital health, enabling real-time engagement and intelligent monitoring for consumers and healthcare providers. As a DevOps Engineer, you’ll help scale and automate cloud infrastructure to support secure, high-availability health services driven by cutting-edge AI and sensor technology.
RESPONSIBILITIES
- Architect and maintain cloud infrastructure for highly available, secure digital health services.
- Manage and enhance CI/CD pipelines for automated deployments.
- Operate and optimize Kubernetes clusters (AWS EKS), handling deployment, scaling, and troubleshooting.
- Collaborate with engineering teams to build infrastructure supporting radar sensors and LLM workloads.
- Implement infrastructure-as-code (Terraform, Helm) and automate monitoring/alerting.
- Monitor system health and performance with modern observability tools.
- Enforce security best practices: audits, access controls, secrets management.
REQUIREMENTS
- Bachelor’s degree in a relevant field (or equivalent experience).
- 7+ years in DevOps, SRE, or infrastructure engineering.
- Deep expertise in AWS (EKS, EC2, S3, RDS, CloudWatch, IAM, VPC).
- Skilled with Docker, Kubernetes, Terraform, CI/CD tools (GitHub Actions, Jenkins, etc.).
- Experience with observability tools (Prometheus, Grafana, ELK/EFK, Datadog).
- Strong scripting ability (Python, Bash, or Go).
- Solid understanding of Linux, networking, and cloud security.
- Excellent troubleshooting and teamwork skills.
BENEFITS
- Competitive salary, equity, medical/dental/vision, 401(k), paid time off.

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Experimentation/CRO Analyst – Contract
London
£325 - £400
+ Digital Analytics
ContractLondon
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Experimentation/CRO Analyst 
Agency – Travel Client
£325-£400 per day outside IR35
London
We’re working with a leading digital agency to support one of their flagship travel clients, and they’re looking for a hands-on Experimentation Analyst to join the team.
You’ll be embedded within a busy product environment, helping multiple teams design, validate, and analyse A/B and multivariate tests. You will support on the experimentation programme, ensuring every test is statistically sound, well interpreted, and actionable.
Role & Responsibilities
- Partnering with product teams to plan and analyse A/B and MVT tests across key digital journeys.
- Conducting pre-test analysis to determine traffic volumes, sample sizes, and test duration.
- Advising teams on test design, feasibility, and potential overlap – managing concurrent testing considerations.
- Analysing test performance and providing clear, data-led recommendations.
- Troubleshooting test queries and supporting experimentation best practice across the business.
- Collaborating with teams using Optimizely, ContentSquare, and GA4 to extract meaningful insights.
Skills & Experience
- Proven experience analysing A/B and MVT tests in large-scale, high-traffic environments (e.g. travel, retail, eCommerce).
- Strong understanding of test design, sample sizing, and statistical significance.
- Confident advising stakeholders on what’s possible and how to structure experiments effectively.
- Experience with concurrent testing (understanding how overlapping tests can impact results).
- Optimizely (essential), GA4, and ContentSquare preferred.
- Excellent communication skills – comfortable engaging with multiple product and marketing teams.
- Analytical mindset with the ability to translate data into clear stories and recommendations.
Benefits
£325-£400 per day outside IR35, London based
How to Apply
Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page
CRO / Experimentation / AB Testing / Optimizely / ContentSquare / GA4

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Experimentation Analyst
City of London
£300 - £400
+ Digital Analytics
ContractCity of London, London
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Experimentation Analyst
£300-400 per day (outside IR35)
Remote
7-8 weeks
Role and Responsibilities –
- 
Developing and reviewing testing strategies and experiment roadmaps (including concurrent and pre-test analysis). 
- 
Providing insights and recommendations through detailed experimentation analysis and reporting. 
- 
Collaborating closely with product teams to advise on test design, implementation stages, and optimisation approaches. 
- 
Participating in regular meetings to guide data-driven decision-making and ensure testing best practices. 
Tools: ContentSquare, Optimizely

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Head of Data
London
£100000 - £120000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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HEAD OF DATA & ANALYTICS
UP TO £120,000 
 LONDON – HYBRID – 4 DAYS A WEEK IN OFFICE
Please note: you must have full UK right to work and be able to commute to West London four days per week.
ABOUT THE ORGANISATION
A leading UK-based organisation with a large consumer and events-focused operation, spanning merchandise, ticketing, hospitality, digital engagement, and commercial partnerships.
The business is on a mission to elevate how it uses data to understand, engage, and serve its audience. The central Data & Analytics function is instrumental in this transformation, unifying multiple data sources into a single, accessible environment to deliver actionable insight across the business. Following a recent restructure, the data function is entering an exciting phase of growth and investment, focused on delivering a cutting-edge data platform and embedding advanced analytics and predictive capabilities throughout the organisation.
THE TEAM
You’ll lead a growing central data and analytics function, currently a small but capable team of engineers and analysts, with headcount expansion planned over the next year.
The team manages the full data lifecycle – from ingestion and governance through to reporting and predictive modelling, supporting departments across the organisation, including finance, digital, marketing, and operations. It’s a collaborative environment that values innovation, technical credibility, and strong stakeholder relationships.
THE ROLE
As Head of Data & Analytics, you’ll take ownership of the organisation’s data strategy – ensuring its infrastructure, governance, and analytical capabilities evolve in step with commercial and digital ambitions. You’ll lead the continued development of a centralised GCP-based data platform, bringing together data from multiple business systems to enable real-time insight and data-driven decision-making.
Key responsibilities include:
- Define and implement the data strategy, aligning it with wider commercial and customer objectives.
- Lead and evolve the centralised data platform (GCP) – integrating data from ticketing, digital, merchandise, and operational sources.
- Act as the subject matter expert for data infrastructure, architecture, and tooling.
- Oversee data governance and compliance frameworks, ensuring best practice across all data activities.
- Lead on reporting and insight standardisation through tools such as Power BI and Omni, ensuring a consistent view of business performance.
- Drive predictive analytics and machine learning initiatives, including customer lifetime value and propensity modelling.
- Collaborate cross-functionally with commercial, finance, and digital teams to ensure insights translate into measurable business outcomes.
- Build, mentor, and grow the internal data team – fostering capability across engineering, analytics, and data science.
SKILLS & EXPERIENCE REQUIRED
- Proven experience leading a data or analytics function, ideally within a complex consumer, retail, or events-led organisation.
- Strong technical expertise in GCP, SQL, and Python.
- Proficiency with Power BI and/or Omni (or similar tools such as Looker).
- Experience with modern data tooling (DBT, Docker) and building scalable data environments.
- Strong knowledge of data governance, compliance, and architecture best practices.
- Excellent stakeholder management and communication skills.
- Experience with web and app event tracking and customer data ecosystems.
- Strategic mindset with the ability to balance hands-on technical leadership and high-level planning.
WHY APPLY?
- Shape and deliver the data strategy for a nationally recognised brand with a passionate audience.
- Build a modern data environment from a strong foundation, with leadership backing and growth budget approved.
- Lead major initiatives in predictive analytics, data governance, and digital optimisation.
- Work with an ambitious, collaborative team that’s placing data at the heart of decision-making.

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Data Analyst
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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DATA ANALYST
UP TO £60,000 + BONUS
 LONDON – 2 DAYS A WEEK IN OFFICE
Please note: you must have full UK right to work and be able to commute to central London twice per week.
ABOUT THE BUSINESS
This company is a leading global online food ordering marketplace, connecting millions of consumers with a wide network of restaurant partners. In the UK, the platform has become one of the most recognised names in delivery, facilitating tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth.
THE TEAM
You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. Collaboration, curiosity, and analytical rigour are core to the team’s culture.
THE ROLE
This role sits at the heart of market intelligence, providing analytical insight into how pricing, competition, and consumer behaviour influence performance.
You’ll combine data from multiple sources to uncover trends, evaluate competitor activity, and help shape commercial decisions across pricing, promotions, and strategic planning.
Key responsibilities include:
- Analysing market, pricing, and competitor data to identify trends, opportunities, and performance drivers.
- Using SQL (BigQuery) to query large datasets, integrating both internal and third-party data sources.
- Producing story-led insights that translate complex findings into actionable recommendations.
- Supporting Proof of Concept (POC) analytical projects – testing, validating, and scaling new data approaches or models.
- Evaluating competitor promotions and market events (e.g. “How did a new campaign at X company affect our share?”).
- Contributing to monthly market reporting, summarising pricing dynamics, competitor moves, and wider market shifts.
- Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes.
SKILLS & EXPERIENCE REQUIRED
- Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail.
- Strong SQL skills (experience with BigQuery preferred).
- Skilled in data storytelling – able to translate numbers into clear commercial narratives.
- Strong curiosity about market trends, competitor behaviour, and consumer dynamics.
- Confident juggling multiple projects in a fast-paced, data-driven environment.
- Based in or near London (preferred) for market familiarity and access to local competitor intelligence.
WHY APPLY?
- Shape strategic market insights for one of the UK’s most recognised digital brands.
- Work on diverse analytical projects with real commercial impact.
- Collaborate with an experienced, data-led analytics team that values curiosity and innovation.

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Senior Customer Analyst – Loyalty
London
£60000 - £70000
+ Advanced Analytics & Marketing Insights
PermanentLondon
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SENIOR CUSTOMER ANALYST – LOYALTY
UP TO £70,000 + BONUS
 LONDON – 2 DAYS A WEEK IN OFFICE
Please note: you must have full UK right to work and be able to commute to central London twice per week.
ABOUT THE BUSINESS
This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network of restaurant partners. In the UK, the platform has grown into a household name, facilitating thousands of orders daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences.
THE TEAM
You’ll join the Customer Analytics & Loyalty function – a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior Manager, you’ll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience.
THE ROLE
This is a strategic and proposition-led position, focused on evolving and delivering the loyalty vision for one of the UK’s most recognisable digital brands.
You’ll define how the business rewards and retains customers, transforming its current offering into a best-in-class loyalty proposition that drives engagement, repeat purchases, and customer lifetime value.
Key responsibilities include:
- Developing and owning the loyalty strategy, evolving the existing proposition into a competitive, tiered rewards programme.
- Building and managing a Single Customer View (SCV) to enable personalised, data-driven engagement.
- Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience.
- Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives.
- Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking.
- Feeding insights and success frameworks into global markets for adoption and scaling.
SKILLS & EXPERIENCE REQUIRED
- Proven experience in loyalty, CRM, or customer engagement strategy.
- Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI).
- Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders.
- Experience working cross-functionally and/or in international environments.
- Excellent communication and presentation skills.
Desirable:
- Experience with Python for statistical analysis.
- Background in A/B testing design and evaluation.
- Familiarity with customer lifetime value modelling and loyalty analytics frameworks.
WHY APPLY?
- Play a leading role in shaping the loyalty strategy of a globally recognised tech brand.
- Work with rich customer data to design programmes that drive real behaviour change.
- Join a collaborative, data-led team that values innovation and experimentation.

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					CAN’T FIND THE RIGHT OPPORTUNITY?
STILL LOOKING?
If you can’t see what you’re looking for right now, send us your CV anyway – we’re always getting fresh new roles through the door.
 
       
       
       
       
       
       
     
     
     
     
     
     
     
     
     
	 
   
     
       
       
	 
       
       
       
       
      