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HEAD OF DATA & ANALYTICS

UP TO £120,000
LONDON – HYBRID – 4 DAYS A WEEK IN OFFICE

Please note: you must have full UK right to work and be able to commute to West London four days per week.

ABOUT THE ORGANISATION

A leading UK-based organisation with a large consumer and events-focused operation, spanning merchandise, ticketing, hospitality, digital engagement, and commercial partnerships.

The business is on a mission to elevate how it uses data to understand, engage, and serve its audience. The central Data & Analytics function is instrumental in this transformation, unifying multiple data sources into a single, accessible environment to deliver actionable insight across the business. Following a recent restructure, the data function is entering an exciting phase of growth and investment, focused on delivering a cutting-edge data platform and embedding advanced analytics and predictive capabilities throughout the organisation.

THE TEAM

You’ll lead a growing central data and analytics function, currently a small but capable team of engineers and analysts, with headcount expansion planned over the next year.

The team manages the full data lifecycle – from ingestion and governance through to reporting and predictive modelling, supporting departments across the organisation, including finance, digital, marketing, and operations. It’s a collaborative environment that values innovation, technical credibility, and strong stakeholder relationships.

THE ROLE

As Head of Data & Analytics, you’ll take ownership of the organisation’s data strategy – ensuring its infrastructure, governance, and analytical capabilities evolve in step with commercial and digital ambitions. You’ll lead the continued development of a centralised GCP-based data platform, bringing together data from multiple business systems to enable real-time insight and data-driven decision-making.

Key responsibilities include:

• Define and implement the data strategy, aligning it with wider commercial and customer objectives.
• Lead and evolve the centralised data platform (GCP) – integrating data from ticketing, digital, merchandise, and operational sources.
• Act as the subject matter expert for data infrastructure, architecture, and tooling.
• Oversee data governance and compliance frameworks, ensuring best practice across all data activities.
• Lead on reporting and insight standardisation through tools such as Power BI and Omni, ensuring a consistent view of business performance.
• Drive predictive analytics and machine learning initiatives, including customer lifetime value and propensity modelling.
• Collaborate cross-functionally with commercial, finance, and digital teams to ensure insights translate into measurable business outcomes.
• Build, mentor, and grow the internal data team – fostering capability across engineering, analytics, and data science.

SKILLS & EXPERIENCE REQUIRED

• Proven experience leading a data or analytics function, ideally within a complex consumer, retail, or events-led organisation.
• Strong technical expertise in GCP, SQL, and Python.
• Proficiency with Power BI and/or Omni (or similar tools such as Looker).
• Experience with modern data tooling (DBT, Docker) and building scalable data environments.
• Strong knowledge of data governance, compliance, and architecture best practices.
• Excellent stakeholder management and communication skills.
• Experience with web and app event tracking and customer data ecosystems.
• Strategic mindset with the ability to balance hands-on technical leadership and high-level planning.

WHY APPLY?

• Shape and deliver the data strategy for a nationally recognised brand with a passionate audience.
• Build a modern data environment from a strong foundation, with leadership backing and growth budget approved.
• Lead major initiatives in predictive analytics, data governance, and digital optimisation.
• Work with an ambitious, collaborative team that’s placing data at the heart of decision-making.

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Senior Insight Analyst
Location: Rochdale / Greater Manchester – Hybrid (1-2 days in office)
Salary: £45,000 – £55,000 + benefits
Start Date: ASAP

The Company
A major UK organisation operating at the intersection of public sector, utilities, and financial services, delivering data-driven solutions that support local communities. The business manages large volumes of operational and customer data and is investing heavily in analytics to improve insight, performance, and decision-making. You’ll join a small but growing analytics function where data storytelling and commercial understanding are highly valued.

The Role
This is a high-impact opportunity for an experienced Insight Analyst who wants to move beyond pure reporting into a more strategic, storytelling-focused role. The successful candidate will translate complex operational data into actionable insights that inform senior leadership decisions, drive profitability, and enhance client outcomes.

You’ll report to a senior leader within the business while collaborating closely with the existing reporting team. The role offers scope to shape how data is used, automate processes, and demonstrate the value of insight in a business with significant growth potential.

Key Responsibilities

• Use SQL to extract, analyse, and interpret large, complex datasets across multiple operational systems.

• Develop engaging Power BI dashboards and visualisations that communicate key trends and performance drivers.

• Turn financial and operational reports into actionable narratives that support business planning.

• Partner with stakeholders to diagnose performance issues, identify improvement opportunities, and propose data-led solutions.

• Support the wider analytics team in building a centralised data framework and improving data literacy across management.

• Present insights clearly to senior stakeholders, helping bridge the gap between data and strategy.

Skills & Experience

Essential:

• Strong SQL skills with the ability to manipulate and interpret large datasets.

• Experience developing Power BI (or equivalent) dashboards and reports.

• Proven track record of producing actionable insights rather than purely descriptive reporting.

• Excellent communication and data-storytelling ability.

• Comfortable engaging directly with senior stakeholders and presenting complex findings.

• Self-starter attitude with the ability to work independently and identify opportunities for impact.

Desirable:

• Background in operational, customer, or financial data analytics.

• Previous experience working with government, utilities, or field-services data.

• Exposure to data governance or automation initiatives.

• Understanding of business performance metrics and profitability modelling.

Interview Process

1. Technical SQL exercise (30 minutes).

2. First interview (45 minutes) with the Hiring Manager and Analytics Lead.

3. Final interview (30 minutes) with Senior Leadership to discuss approach and impact.

How to Apply
Send your CV to Mohammed Buhariwala at Harnham or connect on LinkedIn to learn more.

Keywords
Senior Insight Analyst, Insight Analyst, Data Analyst, SQL, Power BI, Data Visualisation, Data Storytelling, Operational Data, Business Insights, Stakeholder Engagement, Analytics, Rochdale, Greater Manchester, Hybrid

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DATA ANALYST

UP TO £60,000 + BONUS
LONDON – 2 DAYS A WEEK IN OFFICE

Please note: you must have full UK right to work and be able to commute to central London twice per week.

ABOUT THE BUSINESS

This company is a leading global online food ordering marketplace, connecting millions of consumers with a wide network of restaurant partners. In the UK, the platform has become one of the most recognised names in delivery, facilitating tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth.

THE TEAM

You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. Collaboration, curiosity, and analytical rigour are core to the team’s culture.

THE ROLE

This role sits at the heart of market intelligence, providing analytical insight into how pricing, competition, and consumer behaviour influence performance.

You’ll combine data from multiple sources to uncover trends, evaluate competitor activity, and help shape commercial decisions across pricing, promotions, and strategic planning.

Key responsibilities include:

• Analysing market, pricing, and competitor data to identify trends, opportunities, and performance drivers.
• Using SQL (BigQuery) to query large datasets, integrating both internal and third-party data sources.
• Producing story-led insights that translate complex findings into actionable recommendations.
• Supporting Proof of Concept (POC) analytical projects – testing, validating, and scaling new data approaches or models.
• Evaluating competitor promotions and market events (e.g. “How did a new campaign at X company affect our share?”).
• Contributing to monthly market reporting, summarising pricing dynamics, competitor moves, and wider market shifts.
• Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes.

SKILLS & EXPERIENCE REQUIRED

• Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail.
• Strong SQL skills (experience with BigQuery preferred).
• Skilled in data storytelling – able to translate numbers into clear commercial narratives.
• Strong curiosity about market trends, competitor behaviour, and consumer dynamics.
• Confident juggling multiple projects in a fast-paced, data-driven environment.
• Based in or near London (preferred) for market familiarity and access to local competitor intelligence.

WHY APPLY?

• Shape strategic market insights for one of the UK’s most recognised digital brands.
• Work on diverse analytical projects with real commercial impact.
• Collaborate with an experienced, data-led analytics team that values curiosity and innovation.

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SENIOR CUSTOMER ANALYST – LOYALTY

UP TO £70,000 + BONUS
LONDON – 2 DAYS A WEEK IN OFFICE

Please note: you must have full UK right to work and be able to commute to central London twice per week.

ABOUT THE BUSINESS

This company is a leading global online food ordering marketplace, connecting millions of consumers with a vast network of restaurant partners. In the UK, the platform has grown into a household name, facilitating thousands of orders daily across a diverse range of cuisines. Beyond food delivery, the business supports restaurants with data-driven insights, pricing optimisation, and promotional strategies, ensuring sustainable partner growth and improved customer experiences.

THE TEAM

You’ll join the Customer Analytics & Loyalty function – a highly data-led team sitting within the wider Analytics organisation. Reporting into a Senior Manager, you’ll collaborate closely with experts across customer analytics, pricing, and promotions. The wider analytics team is led by the Director of Analytics, with a strong track record in leveraging insight to shape customer-centric decisions. The environment is collaborative, fast-moving, and intellectually curious, perfect for someone who thrives at the intersection of strategy, analytics, and customer experience.

THE ROLE

This is a strategic and proposition-led position, focused on evolving and delivering the loyalty vision for one of the UK’s most recognisable digital brands.

You’ll define how the business rewards and retains customers, transforming its current offering into a best-in-class loyalty proposition that drives engagement, repeat purchases, and customer lifetime value.

Key responsibilities include:

• Developing and owning the loyalty strategy, evolving the existing proposition into a competitive, tiered rewards programme.
• Building and managing a Single Customer View (SCV) to enable personalised, data-driven engagement.
• Using customer insight and data to recommend and deliver loyalty improvements across tiers, rewards, and experience.
• Partnering cross-functionally with marketing, data, CRM, and global teams to deliver and measure loyalty initiatives.
• Leading projects such as loyalty redesigns, customer value modelling, and competitor benchmarking.
• Feeding insights and success frameworks into global markets for adoption and scaling.

SKILLS & EXPERIENCE REQUIRED

• Proven experience in loyalty, CRM, or customer engagement strategy.
• Strong analytical foundation, with hands-on SQL skills and experience with dashboarding tools (e.g. Looker, Tableau, or Power BI).
• Strategic thinker with the ability to interpret data, shape propositions, and influence senior stakeholders.
• Experience working cross-functionally and/or in international environments.
• Excellent communication and presentation skills.

Desirable:

• Experience with Python for statistical analysis.
• Background in A/B testing design and evaluation.
• Familiarity with customer lifetime value modelling and loyalty analytics frameworks.

WHY APPLY?

• Play a leading role in shaping the loyalty strategy of a globally recognised tech brand.
• Work with rich customer data to design programmes that drive real behaviour change.
• Join a collaborative, data-led team that values innovation and experimentation.

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Research Director
London (Hybrid)
£75,000-£85,000

Are you passionate about helping major media brands measure and improve the impact of their advertising? This leading independent research agency is seeking a Research Director to head up its Ad Effectiveness & Media Measurement practice; shaping strategy, leading a talented team, and driving innovation across audience insight, brand tracking, and advertising evaluation!

The Company

This award-winning insights consultancy blends behavioural science, analytics, and creative storytelling to help clients understand people, culture, and communication. They work with some of the UK’s biggest names in media and entertainment, including major broadcasters and radio networks

The Role

As Research Director, you’ll:

• Lead end-to-end ad effectiveness and media measurement projects, from design to delivery
• Evolve the agency’s strategic offering across cross-media attribution, emotional and behavioural measurement, and advanced analytics
• Partner closely with senior leadership to shape research strategy and business growth
• Manage a team of 6-8 researchers, fostering best-in-class delivery and storytelling
• Work with key clients across TV, audio, and digital channels to translate data into compelling, strategic insights

Your Skills & Experience

• Proven expertise in Ad Effectiveness and Media Measurement across TV/AV, digital, and social platforms
• Strong track record of line management
• Ability to balance hands-on project delivery with leadership and commercial responsibilities

The Benefits

• £75,000-£85,000

How to Apply

Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

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Job Title: Head of Cloud Architecture (Azure & Azure Landing Zones)

Location: Amsterdam

Department: IT / Cloud Services

Reports To: Chief Technology Officer (CTO)

About Us:

This company are a scalable, innovative, and secure solutions. They are on a the hunt for an experienced, visionary Head of Cloud Architecture to spearhead the design and implementation of our Azure-based cloud strategy. If you’re passionate about Microsoft Azure and have hands-on experience with Azure Landing Zones, we want you to help shape the future of our cloud infrastructure.

Key Responsibilities:

• Lead the architecture and strategy for our Azure cloud platform, focusing on building and optimizing Azure Landing Zones to support a secure, scalable, and high-performing environment.
• Design and implement end-to-end cloud solutions leveraging Azure services (e.g., Azure Virtual Networks, Azure Kubernetes Service, Azure Security Center, etc.).
• Lead the establishment of best practices, standards, and guidelines for Azure cloud implementations, ensuring consistency across the organization’s cloud infrastructure.
• Provide leadership and mentorship to a team of cloud architects and engineers, enabling them to design and deploy best-in-class cloud solutions with a focus on cost optimization, security, and scalability.
• Drive the adoption of Infrastructure as Code (IaC) practices, leveraging tools like Azure Resource Manager (ARM), Terraform, and Bicep for automated deployment and configuration management.
• Collaborate with cross-functional teams, including security, networking, DevOps, and development, to integrate cloud solutions seamlessly and ensure alignment with business objectives.
• Own the governance of the cloud platform, ensuring compliance with industry standards, security protocols, and cloud governance frameworks.
• Continuously monitor and optimize cloud performance and operational efficiencies, addressing any issues related to performance, security, or cost.
• Advocate for the continuous improvement of the Azure cloud strategy, recommending new technologies, practices, and tools to enhance infrastructure performance.
• Provide technical leadership and guidance to senior stakeholders, ensuring alignment between cloud architecture and organizational goals.

Requirements:

• Proven experience (8+ years) in cloud architecture, with a deep focus on Azure and cloud solution design.
• Expertise in Azure Landing Zones, including understanding of foundational Azure architecture and governance, security, and operational considerations.
• Strong experience in managing enterprise-level Azure environments, including networking, compute, storage, and security services.
• Hands-on experience with Azure services like Azure Kubernetes Service (AKS), Azure Functions, Azure DevOps, and Azure Active Directory (AAD).
• Strong understanding of Infrastructure as Code (IaC) tools (e.g., Terraform, Azure Bicep, ARM templates) and DevOps principles.
• Deep knowledge of cloud security best practices, including identity and access management, encryption, and regulatory compliance in Azure environments.
• Proven ability to lead and mentor teams, balancing hands-on technical expertise with strategic leadership.
• Experience in hybrid and multi-cloud architectures and migration to Azure is a plus.
• Excellent communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• A Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• Relevant Azure certifications (e.g., Azure Solutions Architect Expert, Azure DevOps Engineer Expert) are highly preferred.

Why Join Us?

• Play a leading role in the cloud transformation of a forward-thinking company.
• Build, scale, and secure cutting-edge cloud solutions on Azure.
• Work with a talented, collaborative team that values innovation and continuous learning.
• Competitive salary and comprehensive benefits package.
• Flexible work options, including remote work.
• Access to a continuous learning environment and career growth opportunities.

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Head of Data – £120,000 + Private Health + Free Lunch | London (Hybrid, 4 days onsite)

Are you a data leader who loves turning complex, unstructured data into commercial impact? This is your chance to shape the data vision for one of the UK’s most iconic sports brands.

After the current Head of Data moved on to travel the world, the club is now investing in a permanent data leader to take ownership of its growing data platform and fan data strategy.

What you’ll do

• Lead the data strategy – ensure engineers, analysts, and business teams have what they need to deliver value.

• Evolve a centralised data platform (GCP) integrating data from merchandise, ticketing, digital, and more – across batch and real-time pipelines.

• Act as the SME for infrastructure design, governance, and compliance frameworks.

• Oversee reporting and insights across Power BI and Omni (a modern BI tool similar to Looker), defining and standardising KPIs.

• Drive predictive analytics and machine learning initiatives, such as customer lifetime value and propensity modelling.

• Partner cross-functionally to support commercial teams – hospitality, retail, fan engagement, digital, and finance.

Key projects on the roadmap

• Finance ERP system integration

• Fan data enhancement via CDP

• Club-wide reporting rollout

• Predictive modelling and segmentation

• F&B and digital journey optimisation

Tech environment

• GCP – data warehouse and pipelines

• Power BI / Omni – visualisation and exploration

• SQL, Python, DBT, Docker

• Exposure to web & app event tracking and modern data tooling

About you

• Proven leadership of data teams in modern cloud environments.

• Skilled in stakeholder management and translating data into commercial action.

• Experienced across data strategy, architecture, and analytics delivery.

• Comfortable working hands-on where needed, but equally confident shaping long-term direction.

• Ideally, you bring a fresh perspective from outside football.

The setup

• Hybrid: 4 days per week onsite (London)

• Package: £120,000 + Private Health + Free Lunch

• Small but growing team: currently 3-4, with headcount planned to scale to ~10.

If you’re excited by the idea of building a modern, cloud-first data function at a household-name sports brand – this is the role.

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