Senior CRM Manager
/ £70000 - £80000 annum
INFO
£70000 - £80000
LOCATION
Permanent
Senior CRM Manager
£70,000-£80,000
East Midlands (Hybrid - 2x Days a Week in Office)
THE COMPANY
A fast-scaling, purpose-led organisation with millions of members across the UK is seeking a Senior CRM Manager to join & lead their Lifecyle & Trading team!
THE ROLE
As the Senior CRM Manager, you will sit drive daily engagement, weekly trading, and measurable revenue. You will own the weekly CRM calendar across email and push, ensuring every message counts. From shaping the trading plan to leading a team of three CRM specialists, this is a highly visible role where you'll drive usage, MAU, and orders, and play a pivotal role in how the organisation engages with its 4M+ members. You'll be the voice of CRM in trading forums, aligning with revenue and partnerships to prioritise offer-led comms and member-centric campaigns. Backed by Braze and real-time data, you'll steer reporting, testing, and optimisation, turning insight into action, and campaigns into results!
YOUR SKILLS AND EXPERIENCE
- Proven experience as a leader in the CRM space
- Braze experience preferrable but not essential
THE BENEFITS
- £70,000-£80,000 (DOE)
HOW TO APPLY
Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

SIMILAR
JOB RESULTS

Omni-Channel Analytics Partner
$130000 - $170000
+ Data Science & AI
PermanentOntario
To Apply for this Job Click Here
OMNI-CHANNEL ANALYTICS PARTNER
Ontario, Canada
Remote
A leading pharmaceutical company is looking for two Brand Analytics Partners to join their Commercial Analytics function that will play a pivotal role in shaping brand strategy through robust data insights.
The Role:
As a Omni-Channel Analytics Partner, you’ll work closely with commercial and brand teams to drive evidence-based decision-making. You’ll be hands-on with data, building models and drawing insights that directly impact brand performance.
Key Responsibilities:
- Optimize omnichannel marketing strategy – determine the right mix of channels and messaging for HCPs and patients.
- Build models to drive marketing decisions: propensity models, segmentation, next-best-action, uplift models, and more.
- Develop and evaluate attribution models, A/B tests, test vs. control frameworks, and campaign response models.
- Perform data wrangling, feature engineering, and model development using large, raw datasets.
- Translate analytics into actionable commercial recommendations across brand, sales, and digital teams.
- Collaborate cross-functionally on strategic planning and execution.
Your Skills & Experience:
To succeed in this role, you’ll need:
- Strong background in data science, statistics, or a STEM field.
- Proficient in SQL and Python (R a plus) – hands-on with large datasets.
- Able to build, validate, and interpret complex models.
- Experience with commercial or omnichannel analytics in pharma, healthcare, or digital media.
- Familiarity with claims, field sales, or prescription data.
- Comfortable presenting data-driven insights to non-technical stakeholders.
Apply Below!
To Apply for this Job Click Here

Senior CRM Performance Manager
Leicester
£60000 - £80000
+ Digital Analytics
PermanentLeicester, Leicestershire
To Apply for this Job Click Here
Senior CRM Performance Manager
Location: Hybrid – 2 days/week in Leicester
Salary: Up to £80,000 + 5% bonus
The Company
A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this business is scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals.
The Role
This is a strategic and hands-on CRM role leading the performance arm of the lifecycle CRM function. You’ll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you’ll have ownership over CRM-led growth and engagement initiatives.
Key Responsibilities
- Own CRM performance reporting, KPIs, and tactical campaign impact for lifecycle initiatives.
- Represent CRM at key commercial and trading meetings, aligning offer-led CRM comms with wider business goals.
- Develop and iterate a test-and-learn framework across lifecycle and trading comms to optimise engagement and conversion.
- Use behavioural, product, and commercial data to improve segmentation and personalisation.
- Plan, execute and measure CRM campaigns (email, push) across multiple product lines and customer cohorts.
- Lead and mentor a team of 3 CRM Executives and Analysts.
- Partner with analytics and data engineering teams to ensure campaign measurement is robust and scalable.
- Continuously improve lifecycle campaign performance – focusing on offer engagement, CTR, and ROI.
Skills & Experience
Essential:
- Strong experience in CRM/lifecycle marketing roles, ideally within fast-paced consumer or membership-based businesses.
- Proven track record of improving CRM campaign performance across email and push channels.
- Comfortable owning reporting, insight, and test design – strong Excel/Google Sheets skills essential.
- Excellent stakeholder management and ability to influence cross-functional teams.
- Experience in line management or mentoring CRM team members.
- Strong understanding of customer segmentation, engagement metrics, and campaign planning.
Desirable:
- Hands-on experience with CRM platforms such as Braze, Salesforce, or Iterable.
- Familiarity with HTML or Liquid templating for email customisation.
- Exposure to subscription-based or loyalty programme environments.
- Prior experience working closely with data/analytics teams on CRM measurement.
Interview Process
- 1st Stage: Introductory screen with Talent (Background & Motivation)
- 2nd Stage: Technical / Experience-Based Interview with Hiring Manager
- Final Stage: Task Presentation & Stakeholder Q&A
How to Apply
Send your CV to Mohammed Buhariwala at Harnham using the apply link on this page or reach out directly to discuss the role in more detail.
Keywords
CRM, Lifecycle Marketing, Customer Retention, Email Campaigns, Push Notifications, CRM Strategy, Trading Campaigns, Stakeholder Engagement, Marketing Automation, Braze, Segmentation, Loyalty, Retention, CRM Analytics, Hybrid, Leicester.
To Apply for this Job Click Here

Brand Analytics Partner
$130000 - $150000
+ Advanced Analytics & Marketing Insights
PermanentOntario
To Apply for this Job Click Here
BRAND ANALYTICS PARTNER
Ontario, Canada
Remote
A leading pharmaceutical company is looking for two Brand Analytics Partners to join their Commercial Analytics function that will play a pivotal role in shaping brand strategy through robust data insights.
The Role:
As a Brand Analytics Partner, you’ll work closely with commercial and brand teams to drive evidence-based decision-making. You’ll be hands-on with data, building models and drawing insights that directly impact brand performance.
Key Responsibilities:
- Analyse and interpret claims, sales, and field data to assess brand performance in the real world.
- Build statistical and machine learning models (regression, time-series, clustering) to explain or predict trends.
- Translate complex data into commercial insights to guide marketing, sales, and access strategy.
- Support occasional omnichannel analytics work – though focus remains on non-media datasets.
- Work cross-functionally with stakeholders across Brand, Sales, and Market Access.
Your Skills & Experience:
To succeed in this role, you’ll need:
- A strong foundation in data science / statistical modeling – able to build, validate, and interpret models.
- Proven experience with commercial analytics in pharma or a related industry.
- Proficiency with analytical tools such as Python, R, SQL, or similar.
- Comfort navigating and extracting insight from large, messy datasets.
- Experience working with real-world data sources such as claims, field sales, or prescription data.
Apply Below!
To Apply for this Job Click Here

Senior Pricing Analyst
London
£35000 - £45000
+ Risk Analytics
PermanentLondon
To Apply for this Job Click Here
PRICING MODELLING ANALYST
UP TO £45,000
REMOTE (London)
This is an exciting opportunity to take ownership of the pricing models and innovate and refresh predictive models within this companies predictive modelling suite.
THE COMPANY
This company is an exciting, growing business in the insurance space, offering an array of home insurance products.
THE ROLE
You will be doing the following daily:
- Develop, innovate, and update predictive models within the retail pricing system.
- Ensure models directly impact pricing, enhance customer experience, and boost commercial performance.
- Run split tests on existing models, track results, and recommend improvements.
- Work with the Senior Pricing Analyst to adjust price selection logic based on trading performance.
- Coordinate with Retail Pricing, Technical Pricing, Data Science, Software Engineering, and Marketing teams to provide insights that drive business performance.
- Utilize SQL for data access and Python for data processing, modeling, and pricing.
- Work within custom-built software for optimal price setting, rather than relying on standard price tools.
- Analyse data from millions of quotes to identify revenue growth opportunities through pricing strategies.
- Operate in a fast-paced setting, implementing frequent price adjustments and observing results quickly.
- Collaborate with software developers to adapt and optimize the pricing tools based on identified market opportunities
YOUR SKILLS AND EXPERIENCE
- Previous modelling experience in an insurance setting is ideal.
- Strong Python skills are desirable.
- Highly analytical.
- Numerate degree from a Russel Group university.
- Excellent written and verbal communication skills.
THE BENEFITS
- Up to £45,000.
- Flexible working, mostly hybrid.
- Discretionary bonus.
HOW TO APPLY
Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.
To Apply for this Job Click Here

LLM Architect
London
£500 - £600
+ Data Science & AI
ContractLondon
To Apply for this Job Click Here
Our client is looking for a LLM Architect to help design and build a chatbot that will assist in managing their App Store Optimization.
The chatbot will leverage data from their platform, including keyword rankings, impressions, and competitive analysis.
It will also ingest information on ASO activities performed by clients, such as metadata updates and in-app events.
You will help our client understand technical requirements, and design the overall architecture.
To Apply for this Job Click Here

Senior Software Engineer (Python)
London
£100000 - £110000
+ Data Engineering
PermanentLondon
To Apply for this Job Click Here
Role: Senior Software Engineer (Python)
Salary: £100,000-£110,000 + Bonus
WFH: Hybrid – 2-3 days/week in-office (Central London)
Overview
Our client is a profitable and fast-growing UK fintech helping over 800,000 customers improve their financial health. Backed by strong leadership and AI-driven innovation, the company is building a brand-new mobile app and scaling its engineering team to support rapid product delivery.
They’re now hiring a Senior Python Engineer to join this lean, high-impact team and help shape the future of fair, tech-driven credit products.
Key Responsibilities
- Design, build and scale modern APIs and backend services in Python
- Lead technical delivery across greenfield and legacy systems
- Collaborate closely with product and DevOps teams
- Write maintainable, testable, high-performance code
- Influence architecture and mentor junior engineers
- Balance delivery with strategic thinking in a fast-moving environment
Ideal Candidate
- 7+ years of experience in software engineering
- Strong Python (FastAPI, Flask, or Django preferred)
- AWS or Azure cloud exposure
- Frontend awareness (e.g. React)
- Agile mindset; thrives in lean, delivery-focused teams
- Passionate about AI and emerging tech
- Holds a STEM degree (Russell Group or Red Brick ideal)
- UK, ILR or Settled Status required (no sponsorship available)
Benefits
- Up to £110,000 base salary
- Company bonus scheme
- Hybrid working (2-3 days/week in-office)
- 25-30 days holiday + bank holidays
- Enhanced pension & life cover
- Ongoing training and mentoring
- Inclusive, ambitious team culture
Interview Process
- HR Intro + CV Review
- Technical Deep Dive
- Python Task or Design Challenge
- Final with CEO + Leadership (vision & ambition focus)
This is a rare chance to join a profitable fintech scaling fast – and help redefine access to fair financial products in the UK.
To Apply for this Job Click Here

Senior Revenue Management Analyst
London
£45000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Senior Revenue Management Analyst
£50,000-£55,000 + excellent rail benefits + final salary pension
Hybrid (2-3 days office-based, South East)
Are you commercially minded with a knack for data and a passion for turning insight into action? This is a great opportunity to join the commercial function of a major UK transport provider in a high-impact analytical role.
As a Senior Revenue Management Analyst, you’ll take ownership of a specific route and be responsible for monitoring, reporting on, and optimising revenue performance. This is a hands-on role combining regular analysis with strategic input and live decision-making.
What you’ll be doing:
-
Lead revenue management for a key route, making data-led decisions to optimise performance
-
Produce weekly route reports and industry-standard four-weekly reports for senior stakeholders
-
Monitor current sales and take real-time action where performance dips
-
Collaborate across teams to drive commercial strategy and support wider revenue initiatives
-
Use your insight to propose new ideas and influence future decisions
What we’re looking for:
-
Strong Excel skills and confidence working with large datasets
-
Willingness to learn and use a bespoke revenue management system (training provided)
-
Commercially aware, proactive, and comfortable making informed decisions
-
A team player who’s happy to support others when needed
-
Enthusiastic, detail-oriented, and curious – someone who wants to make an impact
Desirable (but not essential):
-
Experience in revenue management, pricing, transport, or regulated industries
-
A genuine interest in the rail sector and a desire to understand how it works
-
Exposure to forecasting, modelling, or working closely with finance teams
Why join?
-
Final salary pension scheme
-
Free rail travel on the network for you, your partner, and dependents
-
75% discount on rail travel across the UK
-
A growing, data-focused commercial team making a real difference
-
Hybrid working with a collaborative and supportive team culture
Interview process:
-
Stage 1: 30-minute Teams interview (introductory and values-based)
-
Stage 2: In-person Excel/data task followed by a competency-based interview
If you’re ready to apply your analytical skills in a dynamic and meaningful environment, we’d love to hear from you.
To Apply for this Job Click Here

PRODUCT MANAGER CRO
Aix-en-Provence
€60000 - €70000
+ Advanced Analytics & Marketing Insights
PermanentAix-en-Provence, Provence-Alpes-Côte d'Azur
To Apply for this Job Click Here
PRODUCT MANAGER CRO
AIX EN PROVENCE
60-70K€
Rejoignez une scale-up e-commerce avec des ambitions de croissance fortes et des budgets marketing à très grande échelle. Dans le cadre d’une structuration de la fonction produit, l’entreprise recrute un(e) Product Manager CRO pour prendre en main tous les sujets liés à l’optimisation du funnel de génération de leads et à l’activation des différents leviers d’acquisition.
VOTRE RÔLE
- Définir et piloter une roadmap d’acquisition sur 6-12 mois, avec une vision ROIste et orientée résultats.
- Travailler sur les leviers principaux d’acquisition : SEO, SEA, SMA.
- Lancer et suivre des A/B tests sur les différents points du funnel (inscription, réassurance, formulaires, collecte de données).
- Identifier les pain points des utilisateurs et les transformer en leviers de croissance.
- Collaborer avec l’agence externe pour revoir la stratégie d’acquisition et challenger les pratiques existantes.
- Suivre de près les KPIs (visiteurs, leads, taux de conversion, scoring des inscrits…).
- Objectif : +15 % d’uplift sur la transformation visiteurs → leads.
VOTRE PROFIL
- 4 à 6 ans minimum d’expérience produit ou growth dans un environnement e-commerce à fort trafic.
- Vous avez déjà optimisé un funnel d’acquisition à fort volume (top 100 des sites FR ou équivalent).
- À l’aise avec les tests d’optimisation, les outils analytics et la data produit.
- Excellente compréhension des enjeux business et marketing, vous savez parler en ROI, en impact, en outcomes.
- Assertif(ve), rapide à comprendre les enjeux et autonome dans la structuration de votre périmètre.
- Expérience avec un outil de test type AB Tasty ou équivalent est un plus.
To Apply for this Job Click Here

Analytics Manager
Trowbridge
£45000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentTrowbridge, Wiltshire
To Apply for this Job Click Here
Analytics Manager
Location: Hybrid (2-3 days/week in Trowbridge)
Salary: Up to £55,000 + benefits
Are you passionate about data and solving real-world business problems? Our client, a well-established multinational food business, is seeking a hands-on Analytics Manager to join their high-performing data team.
About the Role
This role sits within the Forensic Analytics function – focused on deep-dive analysis and strategic problem-solving. You’ll work across international B2B and D2C markets, delivering actionable insights on key business questions like:
-
“Why are sales dropping in this category?”
-
“How can we improve logistics efficiency?”
-
“Is 350 products the right number for our portfolio?”
You’ll collaborate with stakeholders, shape analytics roadmaps, and lead projects from data exploration to insight delivery.
Key Responsibilities
-
Define analytical approaches to tackle business challenges
-
Identify and explore relevant data sources
-
Deliver clear, insight-driven storytelling using visualisation tools
-
Analyse marketing campaign performance (MMM, attribution, ROI)
-
Support commercial strategy through segmentation and customer insights
What We’re Looking For
-
Strong SQL and data visualisation skills (e.g. Tableau, Power BI)
-
3+ years in marketing or commercial analytics
-
Experience with campaign analysis and business performance insight
-
Excellent communication and stakeholder management
-
Bonus: Python experience or a consulting background
Why Join?
-
Join a data-rich, insight-driven organisation with a strong ethical mission
-
Work within a team of 16 data professionals, reporting to a senior leader with 1 direct report
-
Exposure to both operational and strategic analytics challenges across international markets
Benefits
-
25 days holiday + bank holidays (with option to buy more)
-
Discretionary bonus scheme
-
Matched pension contributions (up to 4%)
-
Life assurance
-
Free on-site parking & subsidised canteen
-
Staff perks & discount scheme (tech, retail, lifestyle)
-
Free Christmas gift (turkey or voucher)
Interview Process
-
Stage 1: Video interview with VP of Data
-
Stage 2: In-person interview with senior leadership
-
Stage 3: Stakeholder interviews (cross-functional assessment)
-
Includes verbal and numerical reasoning assessments
If you’re ready to turn data into business value – apply today.
To Apply for this Job Click Here

Senior Customer Analyst (7-month FTC)
Watford
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentWatford, Hertfordshire
To Apply for this Job Click Here
Senior Customer Analyst – FTC (7 Months) | Up to £60,000 + Bonus + Benefits
Location: Watford (2-3 days in office, flexible hybrid model)
Contract: Fixed-Term Contract (7 months)
Sector: Global Retail
A leading global retailer is seeking a Senior Customer Analyst to join a rapidly growing customer analytics team. With 4,500+ stores across 9 countries, this brand is best known in the UK and Europe for its off-price retail model, including a popular high-street fashion chain.
This is an exciting opportunity to join a fast-evolving analytics function, working on high-impact projects such as store clustering, customer segmentation, and retail sales drivers. You’ll play a key role in uncovering insights that inform strategy across marketing, customer loyalty, and performance.
What You’ll Do:
-
Own end-to-end analytical projects using SQL and customer data
-
Collaborate with stakeholders to deliver actionable insights
-
Present and communicate complex findings through compelling data storytelling
-
Contribute to the growth and maturity of a young analytics function
Core Skills:
-
3+ years of advanced SQL experience (essential)
-
Strong data storytelling and stakeholder communication
-
Background in working with relational databases, customer data, and marketing/CRM functions
-
Familiarity with Python or R (advantageous)
-
Exposure to GA, email marketing analytics, or retail data (nice to have)
Who You Are:
-
Commercially minded and insight-driven
-
Proactive and comfortable working in a small, non-agile, high-collaboration team
-
Passionate about solving business problems with data
-
Able to work independently and hit the ground running
Why Join?
-
Flexible hybrid working (typically 2-3 days in-office, with emphasis on collaboration)
-
Up to 16% performance bonus + stock worth ~£32k + healthcare & more
-
Loyalty bonus after 3 years (if made permanent)
-
Office located directly opposite the station for easy commute
Interview Process:
-
1st stage: Interview with the team
-
2nd stage: SQL/insight-based task
-
Final stage: Sign-off conversation (if needed)
Apply via the link below !!!
To Apply for this Job Click Here

Head of Commercial Analytics
London
£125000 - £135000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
Head of Commercial Analytics | £135,000 + Bonus + Equity
A leading global marketplace is hiring a Head of Commercial Analytics to steer strategic commercial performance and lead a high-impact analytics function across a highly competitive consumer sector in the UK.
The Role
You’ll oversee a senior team across Pricing, Trading, and Customer Analytics – using data to drive strategy, defend market share, and unlock growth opportunities. This is a commercial, P&L-focused role where analytics is central to decision-making and business performance.
Your Impact
-
Own and lead analytics across pricing, promotions, customer behavior, and trading performance
-
Partner closely with Strategy, Commercial, and Marketing to drive revenue and market share growth
-
Identify and action opportunities across core and emerging customer segments
-
Develop experienced senior managers while remaining close to the most business-critical analytical work
What We’re Looking For
-
Experience leading large, high-performing analytics teams (including managing other managers)
-
Deep commercial acumen – with a strong grip on pricing, trading, and end-to-end P&L performance
-
Marketplace/platform experience preferred
-
Experience across global or multi-region environments is a plus
Package
-
£135,000 base salary
-
Discretionary bonus
-
Full benefits package
Interview Process
-
Intro interview with Analytics Director
-
Case presentation with Strategy leadership
-
Final interview with the UK Managing Director
- Ready to make a strategic impact at scale? Apply in confidence to learn more.
To Apply for this Job Click Here

Data Insights Analyst
Wallingford
£45000 - £55000
+ Advanced Analytics & Marketing Insights
PermanentWallingford, Oxfordshire
To Apply for this Job Click Here
Data Insights Analyst
Up to £55,000 | Hybrid – 3 Days in Oxfordshire
A rapidly scaling e-commerce and logistics company is looking for a Data Insights Analyst to help shape the future of its customer experience and commercial strategy. With sustainability and tech innovation at its core, the business operates multiple online brands and is one of the largest third-party sellers on global marketplaces.
The Role
This is a high-impact, hands-on analytics role focused on driving smarter decision-making across marketing, product, and customer experience teams. You’ll work closely with stakeholders to uncover behavioural trends, improve digital performance, and develop data-led strategies that support business growth.
Key Responsibilities:
-
Analyse customer journeys, engagement patterns, and conversion funnels to identify opportunities for UX and performance improvement
-
Support development of personalisation and recommendation engines
-
Optimise paid traffic performance across channels like Google Ads and Shopping
-
Deliver insights that enhance retention, loyalty, and repeat purchase behaviour
-
Perform deep-dive analysis using large datasets (customer, product, marketing, transactional)
-
Contribute to the creation of a Single Customer View across brands
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Collaborate with tech teams to ensure clean data pipelines and reliable tracking
-
Present findings to non-technical stakeholders and influence strategic decisions at senior levels
-
Continuously test, iterate, and refine data-driven hypotheses to support experimentation
About You
-
A few years’ experience in data, analytics, or insights roles – ideally in e-commerce or online consumer behaviour
-
Strong skills in SQL, Excel, and/or BigQuery (or similar tools)
-
Clear communicator with the ability to translate data into actionable stories
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Commercially minded – you focus on business impact, not just analysis
-
Proactive, curious, and comfortable working with autonomy in a fast-paced environment
Ready to make your mark in a data-driven, digital-first business?
Apply now and help shape the customer experience for a company at the forefront of online retail innovation.
To Apply for this Job Click Here

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