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SENIOR EMAIL MARKETING MANAGER

LOCATION – LONDON – 3 days a week in the office

UP TO £50,000

THE COMPANY

A major UK real estate group with over 80 different brands is extending its email marketing and content team, and this is a critical hire!

THE ROLE

Lead email strategy and delivery across a large portfolio of consumer property brands, managing high-volume lifecycle communications and a small team.

You will be involved in:

• Planning, executing, and optimising email activity across 90% of group brands
• Managing a team of 5 (mix of senior and junior execs)
• Maintaining & improving lifecycle and triggered journeys (across multiple platforms)
• Segmentation, personalisation and BAU communications
• Ensuring compliance for regulated communications (mortgage/legal services)
• Owning performance reporting and continuous improvement
• Working closely with CRM leadership to shape best practice and process

YOUR SKILLS AND EXPERIENCE

• Hands-on email experience in fast-paced B2C environments
• HTML experience is a plus
• Proven campaign delivery and lifecycle experience
• High attention to detail and quality control
• Strong stakeholder communication and performance reporting
• Experience managing or mentoring email specialists
• Familiarity with analytics/reporting tools (Power BI ideal)
• GDPR/regulated-industry experience highly advantageous

BENEFITS

• Salary up to £50,000
• Hybrid working
• Great opportunity for ownership and progression

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SENIOR PRODUCT DATA SCIENTIST

UP TO £85,000

HYBRID – 1X A WEEK IN LONDON

*Please note, you must be a UK resident to apply and hold full right to work*

JOB DESCRIPTION

My client is looking for a Senior Product Data Scientist to join a growing Insights team. In this role, you’ll partner closely with product, engineering, and machine learning teams to deliver insight, drive experimentation, and shape the future of a consumer-facing product ecosystem.

This position sits at the intersection of technical depth and strategic impact. You’ll dive into data, pipelines, and experimentation frameworks while also influencing product direction, user experience, and commercial outcomes.

WHAT YOU’LL DO

Product Analytics Ownership

• Act as the go-to data scientist for a core product area.
• Develop a deep understanding of user behaviour and product performance.
• Identify opportunities to improve user outcomes and business results.

Influence Product & Business Strategy

• Connect analysis to broader company goals and strategic priorities.
• Help product teams understand trade-offs, challenge assumptions, and make evidence-based decisions.

Experimentation & Measurement

• Design hypotheses and support experimentation frameworks.
• Monitor and analyse A/B tests, providing clear recommendations on rollouts or iterations.
• Conduct post-experiment analysis to evaluate impact and learning.

Enable Data-Driven Decision Making

• Collaborate with product, platform, and data teams to ensure scalable, accurate datasets.
• Build dashboards and reporting that drive awareness, clarity, and action across teams.
• Support self-serve analytics and data literacy within the product organisation.

SKILLS

• Strong SQL skills with experience querying large, complex datasets.
• Basic working knowledge of Python.
• Familiarity with ETL workflows and debugging data issues.
• Proven experience designing and interpreting A/B tests.
• Hands-on experience with data visualisation tools (e.g. Looker, Tableau, or similar).
• Excellent communication skills, with the ability to explain complex concepts clearly and persuasively.
• Commercial mindset, balancing user needs with business outcomes.
• Strong sense of ownership; highly organised and proactive.
• Comfortable working in fast-changing, ambiguous environments.
• Experience working on consumer-facing, mobile-first products or marketplaces.
• Exposure to working alongside machine learning teams or embedding data science into ML-powered product discovery.

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DATA SCIENTIST (PRODUCT ANALYTICS)

UP TO £65,000

HYBRID – 1X A WEEK IN LONDON

*Please note, you must be a UK resident to apply and hold full right to work*

JOB DESCRIPTION

My client is looking for a Product Data Scientist to join a growing Insights team. In this role, you’ll partner closely with product, engineering, and machine learning teams to deliver insight, drive experimentation, and shape the future of a consumer-facing product ecosystem.

This position sits at the intersection of technical depth and strategic impact. You’ll dive into data, pipelines, and experimentation frameworks while also influencing product direction, user experience, and commercial outcomes.

WHAT YOU’LL DO

Product Analytics Ownership

• Act as the go-to data scientist for a core product area.
• Develop a deep understanding of user behaviour and product performance.
• Identify opportunities to improve user outcomes and business results.

Influence Product & Business Strategy

• Connect analysis to broader company goals and strategic priorities.
• Help product teams understand trade-offs, challenge assumptions, and make evidence-based decisions.

Experimentation & Measurement

• Design hypotheses and support experimentation frameworks.
• Monitor and analyse A/B tests, providing clear recommendations on rollouts or iterations.
• Conduct post-experiment analysis to evaluate impact and learning.

Enable Data-Driven Decision Making

• Collaborate with product, platform, and data teams to ensure scalable, accurate datasets.
• Build dashboards and reporting that drive awareness, clarity, and action across teams.
• Support self-serve analytics and data literacy within the product organisation.

SKILLS

• Strong SQL skills with experience querying large, complex datasets.
• Basic working knowledge of Python.
• Familiarity with ETL workflows and debugging data issues.
• Proven experience designing and interpreting A/B tests.
• Hands-on experience with data visualisation tools (e.g. Looker, Tableau, or similar).
• Excellent communication skills, with the ability to explain complex concepts clearly and persuasively.
• Commercial mindset, balancing user needs with business outcomes.
• Strong sense of ownership; highly organised and proactive.
• Comfortable working in fast-changing, ambiguous environments.

BONUS POINTS

• Experience working on consumer-facing, mobile-first products or marketplaces.
• Exposure to working alongside machine learning teams or embedding data science into ML-powered product discovery.

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MARKETING DATA ANALYST

UP TO £50,000

LONDON – HYBRID (2X PER WEEK IN OFFICE)

*Please note, you must be a UK resident and hold full right to work*

ABOUT THE BUSINESS

This is a brand and social impact agency with over 20 years’ experience helping organisations connect meaningfully with young people. A core part of the business focuses on deep engagement with the UK and Ireland education systems, working in partnership with schools and delivering education-led campaigns at scale.

Data sits at the heart of how the agency operates. There is a strong emphasis on data quality, accuracy, and insight-led storytelling, with analytics directly shaping campaign outcomes, forecasts, and strategic decisions.

THE DATA TEAM

You’ll join a close-knit, collaborative team where autonomy, chemistry, and accountability are essential.

The team acts as a central triage point for the wider agency, supporting a broad range of data-driven questions and requests across campaigns, products, and clients. You’ll work alongside analysts and data specialists while partnering closely with senior stakeholders across the business.

THE ROLE

This is a varied, fast-paced, agency-style Data Analyst role combining hands-on analysis, forecasting, CRM insight, and increasing client-facing engagement over time.

You’ll take ownership of incoming data requests, analyse client-provided datasets (often Excel-heavy), and ensure all outputs are accurate, robust, and commercially meaningful. The role directly influences campaign outcomes and business forecasts, making accountability and confidence in methodology critical.

KEY RESPONSIBILITIES

Analysis & Insight

• Act as a triage point for incoming data questions and analysis requests.
• Analyse client-provided datasets in multiple formats, often working with complex Excel files.
• Translate data into clear, insight-led narratives for internal and external stakeholders.

Forecasting & Modelling

• Support campaign forecasting and modelling, including predicting school registrations.
• Advise on channels, timelines, and expected outcomes based on data-led assumptions.
• Contribute to the development of longer-term forecasting capability.

Data Quality & Methodology

• Ensure consistently high standards of data quality, accuracy, and validation.
• Confidently explain methodology and analytical approach for high-impact work.
• Take ownership of outputs that influence campaign delivery and business planning.

Systems & Reporting

• Work with a relational database supporting an education-focused partnership product.
• Use SQL-driven analysis to feed Power BI dashboards and reporting.
• Select appropriate tools and techniques depending on data structure and campaign needs.

SKILLS & EXPERIENCE REQUIRED

Essential

• Advanced Excel skills (VLOOKUP/XLOOKUP, conditional formatting, charts, visualisation).
• SQL experience (joins, selects, data manipulation).
• Comfortable working with relational databases.
• Power BI for reporting and data visualisation.

Nice to Have

• Python or R (interest is sufficient; not essential).
• Exposure to forecasting beyond basic historical analysis.

IDEAL CANDIDATE PROFILE

• Midweight analyst with 3-5 years’ experience and proven delivery capability.
• Strong preference for marketing or agency backgrounds.
• Experience working with CRM or customer databases, campaign selection, and segmentation.
• Comfortable operating in fast-paced, reactive environments.
• Strong data storytelling skills and ability to translate insight into human narratives.

Personal Attributes

• Confident taking ownership and responsibility.
• Comfortable answering questions on methodology and approach.
• Collaborative, pragmatic, adaptable, and a strong cultural fit for a small team.

WHY APPLY?

• Join a purpose-led agency where data directly influences real-world outcomes.
• Take ownership in a business-critical role with visibility and impact.
• Work across analysis, forecasting, CRM insight, and client-facing projects.
• Be part of a growing data function with clear long-term progression and salary growth.

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DIGITAL DATA ANALYST

UP TO £50,000
HYBRID – UK (BURTON-UPON-TRENT / LONDON)

*Please note, you must be a UK resident to apply and hold full right to work*

ABOUT THE BUSINESS

This long-established British pub and brewing organisation operates a large national estate of pubs, restaurants, and hotels across the UK. With a strong heritage and a modern digital ambition, the business is investing heavily in data, analytics, and customer insight to better understand behaviour, optimise digital journeys, and drive commercial impact at scale.

Digital analytics plays a critical role in shaping decision-making across marketing, product, and customer experience, making this a highly visible and impactful hire.

THE TEAM

You’ll join a growing customer data and digital analytics function operating across multiple specialist areas, including digital analytics, CRM, loyalty, data science, and data engineering.

This role sits within the digital analytics pillar, working closely with stakeholders across marketing, product, and technology. While some advanced modelling is handled elsewhere, this role is hands-on, insight-driven, and central to improving digital performance across a large and complex estate of digital properties.

THE ROLE

This is a hands-on Digital Data Analyst role with a strong focus on data quality, reporting, and insight generation across a large portfolio of websites. You’ll work end to end; from assessing and validating data capture, through to building dashboards and translating findings into clear, actionable insight.

A key part of the role will be identifying drop-off points and friction within customer journeys, helping teams understand what’s happening across digital touchpoints and where performance can be improved.

KEY RESPONSIBILITIES

Digital Analytics & Reporting

• Produce end-to-end reports and dashboards covering digital performance across 80+ websites.
• Build and maintain reporting using tools such as GA4, Looker, Power BI, and Excel.
• Support stakeholders with clear insight to inform performance analysis and strategic planning.

Data Quality & Validation

• Assess, select, and extract data from multiple sources.
• Debug tagging issues and validate captured data to ensure accuracy and consistency.
• Identify gaps or anomalies in tracking and work with relevant teams to resolve them.

Journey & Performance Analysis

• Analyse customer journeys to identify drop-off points and opportunities for optimisation.
• Translate complex datasets into clear, compelling narratives for non-technical audiences.
• Contribute insight that directly supports digital, marketing, and product teams.

Collaboration & Improvement

• Work closely with internal teams to improve data usage and confidence in reporting.
• Operate comfortably in an environment where not all data is fully centralised.
• Support the ongoing evolution of digital analytics capability and best practice.

SKILLS & EXPERIENCE REQUIRED

• Strong, hands-on experience using GA4 (daily usage strongly preferred).
• Proven experience building custom reports within GA4.
• Experience creating dashboards in Looker and/or Power BI (examples encouraged).
• Solid understanding of web analytics and digital performance measurement.
• Experience with data validation, debugging, and tag troubleshooting (not implementation).
• Confident communicator with strong data storytelling skills.
• Enthusiastic, curious, and motivated by using data to drive real-world impact.

Desirable:

• Familiarity with tools such as Microsoft Clarity.
• Exposure to conversion rate optimisation (CRO) concepts.

LOCATION & WORKING ARRANGEMENT

• Hybrid working model with 50% office-based expectation.
• Minimum 1 day per week in the office, with flexibility across locations.
• Regular travel to Burton-upon-Trent (approximately every other week; at least 2 days per month).
• Alternate Wednesdays based from the London office.
• Additional travel to Burton as required for stakeholder engagement (expenses covered, subject to approval).

WHY APPLY?

• Work at scale across a large and varied digital estate.
• Play a key role in improving data quality, insight, and decision-making.
• High visibility role with impact across digital, marketing, and product teams.
• Join a growing analytics function with strong executive support.
• Hybrid working and a competitive salary package.

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HEAD OF CRM – SOLUTIONS ARCHITECT

£90,000-£130,000
LONDON – HYBRID 2X A WEEK

*Please note, you must be a UK resident and have full right to work to apply*

ABOUT THE BUSINESS

A high-growth, tech-led organisation is looking for a Head of CRM to take ownership of its full revenue systems ecosystem. This is a rare opportunity to sit at the intersection of systems architecture, commercial operations, and analytics, shaping the foundations that power marketing, sales, and customer success.

This is not a traditional CRM administration role. You’ll be responsible for architecting the systems that underpin the entire customer lifecycle, ensuring the go-to-market tech stack scales effectively while maintaining strong data quality, governance, and usability throughout.

For someone motivated by ownership, strategic influence, and long-term progression, this role offers genuine scope to shape how a modern revenue engine operates.

THE ROLE

As Head of CRM, you will own the organisation’s CRM platform as the central source of truth for all revenue activity. You’ll design, optimise, and evolve the GTM technology stack, translating commercial requirements into scalable system architecture and ensuring teams are enabled by robust, reliable tooling.

Working closely with senior stakeholders across Revenue Operations, Marketing, Sales, and Customer Success, you’ll play a critical role in ensuring systems, data, and processes support both current performance and future growth.

KEY RESPONSIBILITIES

CRM Ownership & Architecture

• Own the CRM platform as the central revenue system for the organisation.
• Lead CRM architecture across Sales, Service, and Operations.
• Design and optimise the GTM technology stack to support future scale.

Commercial Enablement

• Translate commercial and operational requirements into scalable system design and configuration.
• Partner closely with Revenue Operations, Marketing, and Customer Success leadership.
• Ensure systems actively support decision-making, forecasting, and performance management.

Data Quality & Governance

• Build and maintain data quality standards, lifecycle processes, and governance frameworks.
• Own technical documentation, system standards, and best practices.
• Ensure consistency and reliability across the full customer lifecycle.

Optimisation & Delivery

• Troubleshoot system issues and maintain overall CRM health.
• Support system users and drive adoption through clear processes and enablement.
• Work with engineering and automation teams to improve workflows and end-to-end processes.

SKILLS & EXPERIENCE REQUIRED

• 5+ years’ experience administering CRM platforms in RevOps, CRM Architecture, or similar roles.
• Strong understanding of CRM design, data structures, and lifecycle management.
• Experience with HubSpot or comparable GTM systems.
• Strong analytical mindset with the ability to translate data into commercial decisions.
• Comfortable acting as a bridge between technical and commercial teams.
• Experience in SaaS or fast-paced, scaling environments.
• Genuine interest in automation, system scalability, and the future of CRM.

WHY APPLY?

• Full ownership of the CRM architecture and long-term roadmap.
• Strategic role with visibility across the entire revenue engine.
• Opportunity to design and scale systems in a high-growth environment.
• Strong learning and development budget.
• Hybrid working model and a competitive benefits package.

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QUALITATIVE RESEARCH DIRECTOR
UP TO £95,000 + discretionary bonus
LONDON – HYBRID – 3 DAYS A WEEK

Please note: you must have full UK right to work and be open to regular European (and occasional international) travel.

ABOUT THE BUSINESS
This boutique market research consultancy is part of a larger global marketing group, offering the agility of a small, specialist team with the backing and reach of an international network. The business is in a clear phase of growth, expanding its UK team following recent change and increased client demand.

The consultancy partners with major global brands across sectors including automotive, FMCG, consumer goods, and technology. A significant proportion of work is focused on automotive research, supporting clients through complex, multi-year product development programmes.

The organisation is known for deep, immersive qualitative research, combining strategic insight with hands-on fieldwork to deliver commercially meaningful outcomes.

THE TEAM
You’ll join a close-knit UK qualitative research team within a wider international consultancy of around 70 people globally. The UK team is small, collaborative, and fast-moving, with individuals expected to be hands-on and highly adaptable.

The environment suits people who enjoy variety, autonomy, and responsibility. Everyone contributes across proposals, delivery, analysis, and client engagement, with limited hierarchy and a strong sense of shared ownership.

This role will involve some line management, alongside significant project leadership and day-to-day stakeholder management.

THE ROLE
This is a senior, client-facing Qualitative Research Director position, focused primarily on automotive research. The role sits at a pivotal point in the team, taking ownership of high-profile accounts and complex, multi-market projects.

You’ll lead end-to-end qualitative research programmes, from proposal writing and costing through to fieldwork, analysis, and strategic storytelling. Projects frequently involve immersive, in-person research, including extended ethnographies and international travel.

The role combines strategic oversight with hands-on delivery and will suit someone comfortable operating in a small, agile consultancy where everyone “rolls up their sleeves”.

KEY RESPONSIBILITIES
Research Leadership & Delivery

• Lead complex qualitative research programmes across automotive and other consumer sectors.
• Design and deliver methodologies including focus groups, in-depth interviews, online communities, comms testing, and ethnographic fieldwork.
• Manage end-to-end project delivery, ensuring quality, rigour, and commercial relevance.

Client & Commercial Ownership

• Own senior client relationships and act as a trusted research partner.
• Write proposals, scope projects, manage costs, and oversee profitability.
• Confidently present findings and recommendations to senior stakeholders.

Fieldwork & Analysis

• Conduct immersive, in-person research, including extended ethnographies (often several hours with a single participant).
• Lead analysis and insight development, translating consumer understanding into clear, actionable narratives.
• Support innovation and NPD projects from early exploration through to prototyping and refinement.

Team & Project Management

• Provide line management to at least one direct report.
• Lead multi-disciplinary project teams, coordinating timelines, outputs, and stakeholders.
• Contribute to the ongoing development of best practice within the qualitative team.

SKILLS & EXPERIENCE REQUIRED

• 7-10 years’ experience in market research, with a strong qualitative focus.
• Proven experience working within the automotive sector (essential).
• Background in consultancy or agency environments preferred.
• Strong experience in ethnographic research and immersive fieldwork.
• Confident proposal writing, project costing, and commercial management skills.
• Experience managing projects and mentoring junior team members.
• Comfortable working in a small, fast-paced, highly collaborative team.
• Willingness to travel regularly across Europe and occasionally further afield.

WHY APPLY?

• Join a growing consultancy at a pivotal stage of expansion.
• Work on high-impact, global automotive research projects.
• Enjoy a senior, visible role with genuine autonomy and influence.
• Be part of a small, agile team backed by a global marketing network.
• Benefit from flexible working, discretionary bonus, and international exposure.

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CRM EXECUTIVE (IGAMING)

UP TO £35,000
FULLY REMOTE (UK-BASED)

Please note, you must be a UK resident to apply and have full right to work.

THE COMPANY

This international online gaming and sports entertainment business operates across multiple regulated markets, offering a broad portfolio of casino and sportsbook products. With a strong focus on user experience, localisation, and engagement, the organisation invests heavily in CRM and digital optimisation to drive player retention and lifetime value.

With teams distributed across Europe and a footprint spanning the UK, LATAM, and additional global markets, the company combines data-driven decision-making with fast-paced delivery. Joining means stepping into a lean, collaborative environment where CRM is central to commercial performance.

THE ROLE

As a CRM Executive, you’ll contribute to both strategy and hands-on delivery across key markets, with a primary focus on the UK and additional exposure to high-growth international regions. Working closely with senior leadership, you’ll take ownership of customer communications, lifecycle journeys, daily engagement, and performance optimisation.

In this varied role, you will:

• Develop a detailed understanding of player behaviour to drive accurate segmentation and targeted communications.
• Plan, build, test, and deploy high-volume CRM campaigns across email, SMS, push notifications, and in-app messaging – including supporting HTML builds.
• Monitor performance KPIs such as engagement, CTR, and conversion, providing clear reporting and actionable insights.
• Oversee day-to-day player engagement, reviewing behavioural trends and issuing personalised offers to support retention and revenue.
• Run A/B tests across channels to improve campaign impact and overall lifecycle performance.
• Support wider CRM initiatives including onboarding new game providers, analysing operator performance, and optimising site layouts for key territories.
• Contribute to the development and optimisation of automated lifecycle programmes.

Approximate time split:

• 60% campaign delivery and player engagement
• 25% analysis, reporting, and optimisation
• 15% strategic CRM projects and collaboration

YOUR SKILLS AND EXPERIENCE

You’ll bring:

• CRM experience, ideally within the iGaming sector – gambling experience is a must!
• Experience with Playtech.
• Strong understanding of lifecycle marketing, segmentation, and multichannel campaign execution.
• Confident communication skills, including the ability to work closely with senior leaders.
• A proactive mindset and the ability to take ideas from concept to delivery.
• Comfortable working at pace, managing multiple campaigns (30+ per week) and shifting priorities.

It’s a bonus if you have:

• Experience with automated lifecycle programmes.
• Familiarity with evaluating game performance or provider contribution.
• Exposure to international markets such as LATAM.

BENEFITS

• Direct exposure to C-suite, with genuine influence on CRM strategy and execution.
• Strategic and hands-on scope in a fast-moving, commercially impactful environment.
• Global remit across multiple markets, not just the UK.

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SENIOR ACCOUNT MANAGER

£34,000-£42,000
BRISTOL – HYBRID (3 DAYS A WEEK IN OFFICE)

*Please note, you must be a UK resident and have full right to work to apply*

ABOUT THE BUSINESS

This established, pure-play CRM agency has close to 30 years’ experience delivering data-led customer engagement and retention programmes for some of the UK’s most recognisable brands.

Following a recent international acquisition, the agency is entering an exciting growth phase, with increased demand for strong client services support and opportunities to scale key accounts. The business has evolved from long-term retained work to a faster-paced model focused on multiple short-term, high-impact projects.

The culture is tight-knit, energetic, and highly collaborative. Teams are personable, proactive, and trusted to deliver quality work at pace in a supportive agency environment.

THE TEAM

You’ll join a friendly and fast-moving client services team working closely with Account Directors, strategists, creatives, and technical specialists.

This role sits at the heart of day-to-day client delivery and are critical to maintaining strong relationships, spotting opportunities, and ensuring briefs are executed to a high standard.

THE ROLE

This is a hands-on Senior Account Manager position with a strong emphasis on client relationships, delivery, and strategic thinking. You’ll act as a primary point of contact for clients, working closely with an Account Director to ensure briefs are clearly defined, delivered effectively, and aligned to wider client objectives.

ROLE

New Business / Growth-Focused Account

• Support the Account Director on a recently won, high-profile account with significant growth potential.
• Take on a delivery-heavy role, coordinating work across creative, development, and strategy teams.
• Manage a wide range of client stakeholders and contribute to shaping the strategic direction of the account.
• Identify opportunities within the account and proactively suggest ways to add value.

Established, Strategy-Led Account

• Take responsibility for day-to-day client care on a large, complex account within a regulated environment.
• Provide strategic support, ensuring campaigns and activity align with broader customer and brand objectives.
• Work closely with internal teams delivering execution across direct marketing and email.
• Act as a consistent, reliable client contact, maintaining momentum and quality across ongoing activity.

KEY RESPONSIBILITIES

• Act as a day-to-day point of contact for clients, building strong and trusted relationships.
• Work closely with Account Directors to deliver briefs from briefing through to completion.
• Coordinate internal teams to ensure work is delivered on time, on brief, and to a high standard.
• Contribute strategic thinking to accounts, identifying opportunities for growth and improvement.
• Confidently manage multiple workstreams in a fast-paced, project-led environment.

SKILLS & EXPERIENCE REQUIRED

• Experience at Senior Account Manager level, or a strong Account Manager ready to step up.
• Background in data-led marketing, digital, or agency environments.
• Experience working with large, well-known brands.
• Comfortable operating in a fast-moving, delivery-focused agency.
• Personable, proactive, and collaborative – someone clients and teams enjoy working with.

WHY APPLY?

• Join an established CRM agency during an exciting period of growth and change.
• Work on high-profile, strategically important accounts with clear progression opportunities.
• Develop your client leadership and strategic skills alongside experienced Account Directors.
• Be part of a friendly, supportive team that values energy, pace, and quality of work.

To Apply for this Job Click Here

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ACCOUNT DIRECTOR

£42,000-£55,000
BRISTOL – HYBRID (3 DAYS A WEEK IN OFFICE)

*Please note, you must be a UK resident to apply with full right to work*

ABOUT THE BUSINESS

This established, pure-play CRM agency has nearly 30 years’ experience delivering data-led customer engagement and retention programmes for some of the UK’s most recognisable consumer brands.

Recently acquired by an international group, the agency is entering an exciting new phase of growth, with increased investment and a greater focus on strengthening client services capability. The business has evolved from long-term retained projects to a fast-paced model built around multiple short-term, high-impact CRM initiatives.

The culture is tight-knit, collaborative, and energetic, with a strong emphasis on personality, pace, and quality of thinking.

THE TEAM

You’ll join a personable, close-knit client services team working across a varied portfolio of high-profile accounts. The environment is fast-moving and delivery-focused, with teams expected to quickly understand client objectives, shape strategy, and guide work from brief through to delivery.

This is an agency where relationships matter (internally and externally), and where people are trusted to run day-to-day client engagements with autonomy and confidence.

THE ROLE

This is a senior client-facing role, sitting just below the most senior client lead and responsible for running the day-to-day delivery across several key accounts. You’ll act as the strategic bridge between clients and internal teams, ensuring briefs are understood, scoped correctly, and delivered to a high standard.

The role spans a mix of BAU and project-based work across CRM strategy, campaign planning, creative, and technical delivery. You’ll also take online management responsibilities and play a key role in maintaining momentum and quality across accounts during a period of growth.

KEY RESPONSIBILITIES

Client Leadership & Strategy

• Act as the day-to-day lead across multiple client accounts, owning relationships and delivery.
• Understand client objectives from a strategic perspective and translate them into clear briefs.
• Present project scope, timelines, and recommendations to clients, ensuring alignment and approval.

Campaigns & CRM Delivery

• Oversee BAU CRM programmes for retained clients, including campaign planning around seasonal moments, launches, and key calendar events.
• Lead project-based CRM and data-led marketing initiatives, including campaign builds and loyalty-focused work.
• Take a consultative approach to CRM strategy, data usage, and campaign optimisation.

Internal Collaboration & Management

• Work closely with creative, data, and technical teams to deliver high-quality outputs.
• Manage and support junior team members, providing guidance and structure where required.
• Ensure work is delivered on time, on brief, and to a consistently high standard.

Growth & New Business Support

• Support recently won accounts and help embed strong delivery and relationships early on.
• Contribute to award-winning work by maintaining high standards of execution and client service.

SKILLS & EXPERIENCE REQUIRED

• Experience at Account Director level, or a strong Senior Account Manager ready to step up.
• Background in data-led marketing, CRM, or digital agency environments.
• Experience working with large, well-known consumer brands.
• Comfortable operating in a fast-paced, project-heavy agency setting.
• Confident, personable, and proactive – someone clients and colleagues enjoy working with.

WHY APPLY?

• Join an established CRM agency entering an exciting new growth phase.
• Work on high-profile, recognisable brands across varied CRM and data-led projects.
• Take ownership of day-to-day client relationships with real strategic influence.
• Be part of a friendly, fast-moving team that values energy, quality, and collaboration.

To Apply for this Job Click Here

To Apply for this Job Click Here

BUSINESS Intelligence Analyst
Up to £40,000 | West Midlands | Hybrid (3 days/week in office)

THE COMPANY

Established distribution and wholesale business operating across the UK, supporting Operations, Sales, Finance, and eCommerce functions with data-driven decision making.

Growing Business Transformation team investing heavily in modern data infrastructure and reporting capabilities.

THE ROLE

Join the Business Reporting team as a BI Developer, building high-quality Power BI dashboards and supporting stakeholders across multiple business functions. You’ll be contributing to a brand-new Microsoft Fabric data platform while delivering clear, actionable insights to help teams make confident, data-driven decisions.

What you’ll do:

• Design, build and maintain Power BI dashboards including data models, DAX measures, visuals, and Row-Level Security (RLS) aligned to business requirements
• Contribute to the ongoing development of the brand-new Data Platform built on Microsoft Fabric
• Respond to analysis requests, delivering timely and accurate outputs with clear commentary
• Validate data, document assumptions, and improve data quality across the reporting estate
• Partner with stakeholders across Operations, Sales, Finance and eCommerce to translate business questions into well-defined reporting solutions
• Collaborate with the Business Reporting team on semantic models and shared metrics
• Handle multiple priorities in a fast-paced environment while maintaining attention to detail

TECH STACK

• BI Tools: Power BI (primary), Microsoft Fabric (new platform)
• Database: SQL Server
• Data Tools: Excel (advanced)
• Legacy Systems: SSRS, SSIS (exposure helpful)
• Integrations: ERP systems, Salesforce

WHAT YOU NEED

Essential:

• Solid SQL skills with hands-on experience writing queries and manipulating data
• Hands-on Power BI development experience including data models, DAX measures, and visualizations
• Strong Excel skills for quick analysis and data manipulation
• Clear communication skills with ability to explain technical concepts to non-technical users
• Organized and detail-oriented approach
• Comfortable juggling multiple priorities and stakeholder requests

Nice to have:

• Background in wholesale, distribution, or logistics sectors
• Exposure to ERP systems (SAP, Oracle, Microsoft Dynamics, etc.)
• Salesforce experience
• Familiarity with Microsoft Fabric (actively building on this platform)
• Experience with legacy Microsoft BI technologies (SSRS, SSIS)
• Understanding of data governance and quality principles

WHAT’S ON OFFER

• Salary: Up to £40,000
• Location: Wednesbury, West Midlands
• Working Pattern: Hybrid – 3 days per week in office
• Team: Business Reporting team within Business Transformation function
• Growth: Opportunity to shape a brand-new Microsoft Fabric data platform
• Impact: Work directly with Operations, Sales, Finance and eCommerce stakeholders
• Development: Exposure to modern cloud data platforms and BI tooling

INTERVIEW PROCESS

1. Initial screening with hiring manager (60 minutes)
2. Technical discussion – Power BI and SQL walkthrough
3. Final interview with wider team

Timeline: 2-3 weeks

HOW TO APPLY

Send your CV to Mohammed Buhariwala at Harnham via the apply button.

Keywords: BI Developer, Business Intelligence, Power BI, SQL, DAX, Microsoft Fabric, Data Analytics, Dashboards, Reporting, West Midlands, Wednesbury, Hybrid

To Apply for this Job Click Here

To Apply for this Job Click Here

Data Analyst (Business Intelligence)

Up to £50,000 + Benefits

London

Harnham is working with a rapidly expanding company in the Green Tech space, as they continue to build out their data capability. They’re looking for a capable Data Analyst who enjoys crafting polished dashboards, digging into SQL, and turning complex datasets into practical insights the business can actually use.

THE ROLE

In this position, you will:

• Work alongside the Senior Data Analyst and Data Engineer to produce reliable, timely reporting that supports the company’s strategic and operational goals.
• Build Power BI dashboards that are both aesthetically strong and functionally intuitive, based on clear stakeholder requirements.
• Write clean, performant SQL to extract and prepare data for analysis.
• Carry out deep-dive and ad hoc analysis for teams across operations, commercial, and marketing
• Translate insights into clear, compelling narratives for audiences with varying levels of technical understanding.
• Deliver Power BI guidance and training, helping teams become more self-sufficient with their data.
• Document processes and project steps clearly, ensuring work is transparent, reproducible, and methodical.
• Collaborate through pair programming and structured testing to maintain accuracy and consistency.

YOUR SKILLS & EXPERIENCE

We’re looking for someone with:

• 2+ years’ experience as a Data Analyst.
• A degree in a quantitative subject (STEM, Maths, Stats, Engineering, etc.).
• Strong SQL capability
• Demonstrable experience building Power BI dashboards using good UX principles.
• A methodical working style with solid organisational and documentation habits.
• Familiarity with Git/GitHub or similar version control tools.
• Comfort working closely with others on code reviews, data testing, or pair programming.
• Strong attention to detail and a structured analytical mindset.
• Confident communication and presentation abilities.
• A proactive approach, curiosity, and a willingness to continuously learn.

To Apply for this Job Click Here