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Engagement and Lifecycle Manager (Payments)
London Bridge, hybrid working three days in office, salary up to £48,000
This is a high-impact opportunity to own a critical part of the customer lifecycle for a large subscription-based business. The role sits at the intersection of CRM, payments, and customer experience, giving you real ownership over a pivotal commercial project with clear, measurable outcomes.
The Company
They are a well-established, consumer-facing organisation operating at significant scale, with a strong subscription model and a diverse portfolio of digital and media products. Customer experience sits at the heart of their strategy, and they continue to invest heavily in data-driven CRM, lifecycle marketing, and personalisation. The business operates in a collaborative, cross-functional environment with strong backing for strategic initiatives.
The Role

• Own the end-of-lifecycle contact strategy focused on payments, renewals, and failed or declined transactions
• Design and optimise customer communications to reduce payment-related churn and improve retention
• Analyse subscriber behaviour to understand why customers default and how to prevent this through smarter engagement
• Segment customers based on risk, payment method, and behaviour to deliver targeted and relevant messaging
• Define campaign strategy, content approach, and testing frameworks, working with CRM, design, and engineering teams for execution
• Run and evaluate tests across messaging, timing, and channels to identify what drives the best outcomes
• Track performance through key metrics such as payment success rates and churn reduction, clearly demonstrating business impact
• Contribute to wider lifecycle and win-back initiatives as the role evolves

Your Skills & Experience

• Strong experience in CRM, lifecycle, or retention marketing within a subscription-based business
• Proven exposure to payments, billing, renewals, or transactional communications
• Experience working with CRM platforms or customer data platforms such as Braze, Adobe, Salesforce Marketing Cloud, or similar
• Comfortable working with large customer datasets and translating insight into clear communication strategies
• A strategic mindset with the ability to influence stakeholders while collaborating closely with product, technology, and design teams

What They Offer

• Salary up to £48,000
• Hybrid working with three days per week in the London office
• Private medical insurance, including pre-existing conditions
• Generous pension contribution and enhanced family leave policies
• Extensive wellbeing support, training opportunities, and full access to LinkedIn Learning
• 25 days holiday plus bank holidays and volunteering days
• A broad range of lifestyle benefits, discounts, and exclusive experiences

How to Apply
Apply now to find out more about this opportunity and how you could play a key role in shaping payment and lifecycle strategy for a large-scale subscription business.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Engagement Manager

£100,000 – £120,000

London or Leeds (2 days a week on-site + client sites as needed)

This is a high impact opportunity to shape and lead complex analytics consulting engagements within a growing advisory capability. You will work closely with senior stakeholders across financial services, helping organisations unlock commercial value through data driven decision making while building a scalable consulting practice.

THE COMPANY

They are a global organisation with a strong presence in data, analytics and risk solutions, supporting clients across a range of industries including financial services, retail and telecommunications. Their consulting arm is expanding rapidly, bringing together deep domain expertise and advanced analytics to solve complex business challenges. The business operates at scale internationally and offers strong investment in both people and capability development. They promote a collaborative and inclusive culture with a focus on long term impact.

THE ROLE

As a Senior Engagement Partner, you will lead end to end analytics consulting engagements, combining client leadership with hands on delivery oversight and commercial ownership.

Specifically, you can expect to be involved in the following:

• Act as the primary point of contact for senior client stakeholders, guiding decision making and building trusted partnerships.
• Own delivery from problem definition through to measurable business outcomes.
• Lead multi workstream programmes, coordinating cross functional and global teams.
• Drive business development activities including proposals, pitches and account growth.
• Shape analytics solutions across modelling, experimentation, data extraction and visualization.
• Translate analytical insights into commercial outcomes across areas such as risk, pricing, fraud and customer strategy.
• Develop consulting frameworks, reusable assets and delivery playbooks.
• Support the growth of the consulting practice through hiring, mentoring and capability building.

SKILLS AND EXPERIENCE

The successful Senior Engagement Partner will have the following skills and experience:

• Strong commercial experience within analytics consulting, ideally within banking, fintech or payments.
• Proven ability to lead complex programmes and influence senior stakeholders.
• Experience delivering data driven solutions that drive measurable business impact.
• Solid understanding of credit risk, portfolio management or regulatory environments.
• Experience working with analytics tools and modern data stacks such as SQL, Python or cloud platforms.
• Strong communication and stakeholder engagement skills with executive level audiences.
• Commercial acumen with experience contributing to revenue growth and pipeline development.
• Experience operating within global delivery environments is advantageous.

BENEFITS

The successful Senior Engagement Partner will receive the following benefits:

• Salary between £100,000 – £120,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior Engagement Manager

£100,000 – £120,000

London or Leeds (2 days a week on-site + client sites as needed)

This is a high impact opportunity to shape and lead complex analytics consulting engagements within a growing advisory capability. You will work closely with senior stakeholders across financial services, helping organisations unlock commercial value through data driven decision making while building a scalable consulting practice.

THE COMPANY

They are a global organisation with a strong presence in data, analytics and risk solutions, supporting clients across a range of industries including financial services, retail and telecommunications. Their consulting arm is expanding rapidly, bringing together deep domain expertise and advanced analytics to solve complex business challenges. The business operates at scale internationally and offers strong investment in both people and capability development. They promote a collaborative and inclusive culture with a focus on long term impact.

THE ROLE

As a Senior Engagement Partner, you will lead end to end analytics consulting engagements, combining client leadership with hands on delivery oversight and commercial ownership.

Specifically, you can expect to be involved in the following:

• Act as the primary point of contact for senior client stakeholders, guiding decision making and building trusted partnerships.
• Own delivery from problem definition through to measurable business outcomes.
• Lead multi workstream programmes, coordinating cross functional and global teams.
• Drive business development activities including proposals, pitches and account growth.
• Shape analytics solutions across modelling, experimentation, data extraction and visualization.
• Translate analytical insights into commercial outcomes across areas such as risk, pricing, fraud and customer strategy.
• Develop consulting frameworks, reusable assets and delivery playbooks.
• Support the growth of the consulting practice through hiring, mentoring and capability building.

SKILLS AND EXPERIENCE

The successful Senior Engagement Partner will have the following skills and experience:

• Strong commercial experience within analytics consulting, ideally within banking, fintech or payments.
• Proven ability to lead complex programmes and influence senior stakeholders.
• Experience delivering data driven solutions that drive measurable business impact.
• Solid understanding of credit risk, portfolio management or regulatory environments.
• Experience working with analytics tools and modern data stacks such as SQL, Python or cloud platforms.
• Strong communication and stakeholder engagement skills with executive level audiences.
• Commercial acumen with experience contributing to revenue growth and pipeline development.
• Experience operating within global delivery environments is advantageous.

BENEFITS

The successful Senior Engagement Partner will receive the following benefits:

• Salary between £100,000 – £120,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Analytics Engineer

London

Up to £60,000

This is a great opportunity to become the key Analytics Engineer within an early-stage data function, playing a defining role in how the organisation builds its lakehouse, models its core data, and shapes best practice for years to come. If you enjoy ownership, influence, and hands-on technical work across Databricks, data modelling, and pipeline development, this role offers genuine impact and long-term career growth.

The Company

They are investing heavily in their data capabilities and are building out a modern data stack to support smarter decision making across the business. The data team is still in its early stages, giving you the chance to help shape standards, strengthen their Databricks environment, and unlock more value from their growing data estate. Collaboration is central to how they work, with strong relationships across Technology, Finance, Operations and other key teams.

The Role

* Develop and maintain data pipelines across Databricks, Azure Data Factory and API-based integrations.

* Work across transformation layers in Databricks, ensuring clean, well-modelled datasets.

* Build and extend the Power BI data model, enabling reliable reporting and analytics.

* Partner with stakeholders to understand requirements, validate assumptions and shape how data should be modelled.

* Apply strong data modelling practices, including star schemas and Kimball methodologies.

* Support the management of the lakehouse, including incremental loads, snapshotting and data quality.

* Contribute to the relationship with Databricks to help expand adoption of its features.

* Organise and maintain the existing platform, ensuring stability and clarity across data sources.

Your Skills and Experience

* Strong commercial experience with SQL.

* Experience working in MS Azure environment.

* Hands-on experience working with Databricks.

* Expert understanding of data modelling principles and semantic layer concepts.

* Experience working with Azure Data Factory or similar orchestration tools.

* Ability to translate business needs into logical, scalable data models.

* Comfortable working across multiple data sources and handling pipeline design.

* Experience with Power BI, including semantic models or Tabular Editor.

* Curious, collaborative mindset with the ability to push back constructively and guide stakeholders.

To Apply for this Job Click Here

To Apply for this Job Click Here

Qualitative Insight Team Lead

£80,000 – £100,000

Mansfield (3 days a week on-site)

This is a standout opportunity for a Qualitative Insight Team Lead to shape and grow a high-impact research function within a creative and insight-led environment. You will play a central role in elevating qualitative capabilities, working closely with senior stakeholders, and influencing how insight drives creative and strategic decisions across major client accounts.

THE COMPANY

They are a well-established, large-scale brand communications business with an embedded insight capability at the heart of their offering. Bringing together creative, production, and insight teams, they operate a highly collaborative model that supports global clients across a range of industries. The organisation is investing significantly in its insight function, with a clear ambition to strengthen its external positioning and expand its research capabilities. You will join a multidisciplinary insight team working in close partnership with creative and client teams.

THE ROLE

As a Qualitative Insight Team Lead, you will lead and scale the qualitative insight function while delivering high-impact research and shaping strategic direction across key client accounts.

Specifically, you can expect to be involved in the following:

• Lead and develop the qualitative research team, with responsibility for hiring and capability growth.
• Own and evolve the qualitative research offering across the business.
• Deliver high-quality qualitative insight, remaining close to research execution and craft.
• Partner with senior stakeholders and account leads on key client engagements.
• Play a leading role across high-profile, global client accounts.
• Introduce and scale new qualitative and hybrid research methodologies.
• Contribute to new business opportunities and support commercial growth.
• Collaborate across insight, creative, and strategy teams in a matrix environment.

SKILLS AND EXPERIENCE

The successful Qualitative Insight Team Lead will have the following skills and experience:

• Strong commercial experience in qualitative research within an agency or consultancy environment.
• Proven ability to lead, mentor, and grow a team or capability.
• Deep expertise across a range of qualitative methodologies such as interviews, focus groups, and behavioural research.
• Experience working with large, complex client accounts and managing senior stakeholder relationships.
• Strong commercial awareness with the ability to link insight to business impact.
• Confidence operating in client-facing leadership roles.

BENEFITS

The successful Qualitative Insight Team Lead will receive the following benefits:

• Salary between £80,000 – £100,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior BI Data Architect (8 Month FTC)

£97,000 (Pro-rated to 8 months – £66,000)

Fully Remote (UK-Based Only)

This is a high-impact opportunity to shape the future of a modern data platform at scale. You will take ownership of architecture, performance, and governance across a Databricks Lakehouse environment, directly influencing how business decisions are made.

THE COMPANY

They are a global, data-driven organisation operating at the intersection of technology and insights. With a strong emphasis on innovation, they leverage large-scale data to power decision-making across multiple business functions. Their environment promotes collaboration, continuous improvement, and high technical standards. They are investing heavily in modernising their data infrastructure to support future growth.

THE ROLE

As a Senior BI Data Architect, you will lead the evolution of the data platform, working across engineering and BI to deliver a scalable and high-performing architecture.

Specifically, you can expect to be involved in the following:

• Design and implement a governed Databricks Lakehouse, including catalog and data structures.
• Migrate complex legacy SQL into clean, modular, and maintainable pipelines.
• Build scalable transformation frameworks using Spark and Python or SQL-based pipelines.
• Optimise query performance across large datasets, improving efficiency and cost control.
• Define and manage data modelling standards, including dimensional modelling approaches.
• Develop CI and CD pipelines to enable reliable deployment and testing of data products.
• Create and maintain a semantic layer for self-service analytics and reporting.
• Partner with stakeholders across multiple business areas to translate data needs into solutions.
• Deliver insights and recommendations to senior stakeholders, balancing technical and business priorities.

SKILLS AND EXPERIENCE

The successful Senior BI Data Architect will have the following skills and experience:

• Strong commercial experience in data architecture or data engineering within modern cloud environments.
• Deep expertise in Databricks, including Delta Lake, Unity Catalog, and SQL Warehousing.
• Advanced SQL skills with a focus on performance tuning and optimization.
• Experience migrating legacy data systems into scalable architectures.
• Proven ability to design and build data pipelines using Spark and Python or SQL.
• Strong understanding of data modelling, including star and snowflake schemas.
• Experience working with BI tools and semantic layers such as Looker or similar platforms.
• Familiarity with version control and CI or CD workflows.
• Ability to communicate complex technical concepts to non-technical stakeholders.

BENEFITS

The successful Senior BI Data Architect will receive the following benefits:

• Salary up to £66,000 (£97,000 pro-rated to 8 months) – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to M

To Apply for this Job Click Here

To Apply for this Job Click Here

SEO Manager

£33,000 – £45,000

Shirebrook (4 days a week on-site)

This is an opportunity to take ownership of SEO performance for a high-traffic e-commerce platform within a fast-paced, digitally driven environment. You will play a key role in shaping SEO strategy, driving organic growth, and influencing revenue through data-led decision making. This role offers strong visibility and the chance to lead impactful initiatives across content, technical SEO, and site optimisation.

THE COMPANY

They are a well-established, consumer-focused business operating at scale across digital and retail channels. With a strong portfolio of recognised brands, they are investing heavily in digital performance and online growth. Their culture is fast-moving, ambitious, and centred around innovation and continuous improvement. You will join a team that values ownership, curiosity, and measurable impact.

THE ROLE

As an SEO Manager, you will own and drive SEO performance for a high traffic e-commerce site, delivering organic growth through technical optimisation, content strategy, and data driven insights.

Specifically, you can expect to be involved in the following:

• Own and drive SEO performance for a key website, focusing on traffic growth and revenue impact.
• Develop and execute the SEO roadmap in line with wider digital strategy.
• Conduct keyword research, opportunity analysis, and competitor benchmarking.
• Identify and resolve technical SEO issues to improve site performance.
• Optimise site structure, content, and internal linking to enhance discoverability.
• Monitor KPIs and deliver regular performance reporting with actionable insights.
• Collaborate with content, PR, and development teams to support campaign delivery.
• Lead and develop junior team members, supporting performance and engagement.

SKILLS AND EXPERIENCE

The successful SEO Manager will have the following skills and experience:

• Strong commercial experience in SEO within an e commerce or digital environment.
• Proven ability to drive organic traffic growth and improve search rankings.
• Solid understanding of technical SEO, site architecture, and optimisation techniques.
• Experience with keyword strategy, content optimisation, and link building.
• Data-driven mindset with the ability to analyse performance and extract insights.
• Confidence managing multiple projects and prioritising effectively.
• Strong communication skills and experience working with cross-functional teams.
• Passion for SEO and staying current with industry trends and best practices.

BENEFITS

The successful SEO Manager will receive the following benefits:

• Salary between £33,000 – £45,000 – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to Majid Latif via the Apply link on this page.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior CRM Manager – 12 Month FTC
London (Hybrid)
Salary up to £65,000

This is an opportunity to take ownership of global CRM strategy in a fast-growing, international organisation where data-led decision making sits at the heart of marketing. You will shape end-to-end customer journeys across multiple markets, leading high-impact CRM programmes that directly influence engagement, retention and lifetime value.

The Company
They are a globally operating organisation with a strong consumer focus and an established brand presence across multiple international markets. Operating in a complex, high-growth environment, they place a strong emphasis on customer experience, digital transformation and continuous improvement. Collaboration across marketing, technology and regional teams is central to how they work. The culture is professional, inclusive and outcomes-focused.

The Role

• Own and evolve the customer journey strategy across the full lifecycle, from acquisition through to retention and reactivation.
• Plan, execute and optimise multi-channel CRM campaigns across email, SMS, app and direct mail.
• Drive segmentation and audience targeting to deliver personalised, timely and relevant communications.
• Analyse CRM and customer journey performance, translating data into clear insights and recommendations for senior stakeholders.
• Produce regular reporting on engagement, retention and campaign effectiveness.
• Partner closely with digital, data and technology teams to improve CRM capability, automation and personalisation.
• Collaborate with regional and central stakeholders across multiple international markets.
• Support and develop junior CRM team members, raising capability across the function.

Your Skills and Experience

• Strong commercial experience in CRM strategy and lifecycle marketing across acquisition, engagement and retention.
• Hands-on experience delivering multi-channel CRM campaigns within a complex or multi-stakeholder environment.
• Practical experience using enterprise CRM platforms such as Microsoft Dynamics or similar systems.
• Advanced analytical capability, with confidence working with funnels, performance metrics and customer data.
• Ability to turn insight into action, improving customer engagement and conversion.
• Clear communication and stakeholder management skills, with experience working cross-functionally.
• Highly organised, comfortable managing multiple campaigns in a fast-paced setting.

How to Apply
Apply now to discuss how this Senior CRM Manager role could be the next step in your career.

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior BI Data Architect (8 Month FTC)

£97,000 (Pro-rated to 8 months – £66,000)

Fully Remote (UK-Based Only)

This is a high-impact opportunity to shape the future of a modern data platform at scale. You will take ownership of architecture, performance, and governance across a Databricks Lakehouse environment, directly influencing how business decisions are made.

THE COMPANY

They are a global, data-driven organisation operating at the intersection of technology and insights. With a strong emphasis on innovation, they leverage large-scale data to power decision-making across multiple business functions. Their environment promotes collaboration, continuous improvement, and high technical standards. They are investing heavily in modernising their data infrastructure to support future growth.

THE ROLE

As a Senior BI Data Architect, you will lead the evolution of the data platform, working across engineering and BI to deliver a scalable and high-performing architecture.

Specifically, you can expect to be involved in the following:

• Design and implement a governed Databricks Lakehouse, including catalog and data structures.
• Migrate complex legacy SQL into clean, modular, and maintainable pipelines.
• Build scalable transformation frameworks using Spark and Python or SQL-based pipelines.
• Optimise query performance across large datasets, improving efficiency and cost control.
• Define and manage data modelling standards, including dimensional modelling approaches.
• Develop CI and CD pipelines to enable reliable deployment and testing of data products.
• Create and maintain a semantic layer for self-service analytics and reporting.
• Partner with stakeholders across multiple business areas to translate data needs into solutions.
• Deliver insights and recommendations to senior stakeholders, balancing technical and business priorities.

SKILLS AND EXPERIENCE

The successful Senior BI Data Architect will have the following skills and experience:

• Strong commercial experience in data architecture or data engineering within modern cloud environments.
• Deep expertise in Databricks, including Delta Lake, Unity Catalog, and SQL Warehousing.
• Advanced SQL skills with a focus on performance tuning and optimization.
• Experience migrating legacy data systems into scalable architectures.
• Proven ability to design and build data pipelines using Spark and Python or SQL.
• Strong understanding of data modelling, including star and snowflake schemas.
• Experience working with BI tools and semantic layers such as Looker or similar platforms.
• Familiarity with version control and CI or CD workflows.
• Ability to communicate complex technical concepts to non-technical stakeholders.

BENEFITS

The successful Senior BI Data Architect will receive the following benefits:

• Salary up to £66,000 (£97,000 pro-rated to 8 months) – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to M

To Apply for this Job Click Here

To Apply for this Job Click Here

Senior BI Data Architect (8 Month FTC)

£97,000 (Pro-rated to 8 months – £66,000)

Fully Remote (UK-Based Only)

This is a high-impact opportunity to shape the future of a modern data platform at scale. You will take ownership of architecture, performance, and governance across a Databricks Lakehouse environment, directly influencing how business decisions are made.

THE COMPANY

They are a global, data-driven organisation operating at the intersection of technology and insights. With a strong emphasis on innovation, they leverage large-scale data to power decision-making across multiple business functions. Their environment promotes collaboration, continuous improvement, and high technical standards. They are investing heavily in modernising their data infrastructure to support future growth.

THE ROLE

As a Senior BI Data Architect, you will lead the evolution of the data platform, working across engineering and BI to deliver a scalable and high-performing architecture.

Specifically, you can expect to be involved in the following:

• Design and implement a governed Databricks Lakehouse, including catalog and data structures.
• Migrate complex legacy SQL into clean, modular, and maintainable pipelines.
• Build scalable transformation frameworks using Spark and Python or SQL-based pipelines.
• Optimise query performance across large datasets, improving efficiency and cost control.
• Define and manage data modelling standards, including dimensional modelling approaches.
• Develop CI and CD pipelines to enable reliable deployment and testing of data products.
• Create and maintain a semantic layer for self-service analytics and reporting.
• Partner with stakeholders across multiple business areas to translate data needs into solutions.
• Deliver insights and recommendations to senior stakeholders, balancing technical and business priorities.

SKILLS AND EXPERIENCE

The successful Senior BI Data Architect will have the following skills and experience:

• Strong commercial experience in data architecture or data engineering within modern cloud environments.
• Deep expertise in Databricks, including Delta Lake, Unity Catalog, and SQL Warehousing.
• Advanced SQL skills with a focus on performance tuning and optimization.
• Experience migrating legacy data systems into scalable architectures.
• Proven ability to design and build data pipelines using Spark and Python or SQL.
• Strong understanding of data modelling, including star and snowflake schemas.
• Experience working with BI tools and semantic layers such as Looker or similar platforms.
• Familiarity with version control and CI or CD workflows.
• Ability to communicate complex technical concepts to non-technical stakeholders.

BENEFITS

The successful Senior BI Data Architect will receive the following benefits:

• Salary up to £66,000 (£97,000 pro-rated to 8 months) – depending on experience

HOW TO APPLY

Please register your interest by sending your resume to M

To Apply for this Job Click Here

To Apply for this Job Click Here

CRM Manager (Payments)
London, Hybrid
Salary up to £48,000

This is a high impact role for someone who enjoys shaping customer journeys at scale and making a measurable difference to revenue and retention. You will own how subscribers are communicated with around payments and renewals, using data and automation to reduce churn while improving the overall experience.

The Company
They are a large, consumer focused organisation operating a high volume digital subscription model. With a strong emphasis on customer experience, they invest heavily in data, CRM, and technology to support long term growth. Collaboration across CRM, product, engineering, and billing teams sits at the heart of how they work.

The Role

• Lead the end to end payment and renewal communication strategy across all subscriber touchpoints
• Design and optimise transactional messaging such as payment confirmations, renewal reminders, and failed payment journeys
• Build automated, cross channel flows to recover failed payments and reduce payment related churn
• Partner closely with product, engineering, and billing teams to ensure data triggers are accurate and real time
• Segment customers by payment method and risk profile to deliver highly relevant and timely communications
• Track and report on performance metrics such as payment success rates and recovery, using insight to drive continuous improvement
• Run testing on messaging and timing to improve engagement and outcomes for at risk customers

Your Skills and Experience

• Strong commercial experience delivering CRM, lifecycle, or retention strategies in a subscription or recurring revenue environment
• Hands on experience with CRM or customer data platforms such as Salesforce Marketing Cloud, Adobe, Braze, or similar tools
• Confidence working with complex billing or payment data and turning insight into clear customer communications
• Ability to work cross functionally with technical and non technical stakeholders
• Strong organisational skills with the ability to manage multiple initiatives in a fast paced environment

How to Apply
Apply now to find out more about this Engagement and Lifecycle Manager role and how it could support the next step in your CRM career.

To Apply for this Job Click Here