Customer Analyst

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London / £35000 - £43000 annum

INFO

Salary
SALARY:

£35000 - £43000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

CUSTOMER ANALYST - LONDON

UP TO £43,000

THE COMPANY

As a Customer Analyst in this role, you will be generating actionable insights through your analysis of a world-renowned establishment's audience. You will liaise with stakeholders across the business to understand requirements, conduct projects and produce vital recommendations.

THE ROLE

The successful Customer Analyst responsibilities will include:

  • Conduct in-depth analysis to help develop a foundational understanding of customer behaviour. Take the lead in providing insights on site performance, with a particular focus on attendance, demographics, and revenue generation
  • Supervise and enhance the reporting functions and across various teams, focusing on business intelligence and dashboard utilisation. Collaborating with their dashboard platform to ensure that the right insights are accessible to the appropriate audiences
  • Manage stakeholder relationships by gathering requirements from various parts of the organisation and tailor reporting and analysis to meet their specific needs
  • Act as the primary point of contact for conducting ad-hoc analysis, e.g. Membership and Marketing teams

YOUR SKILLS AND EXPERIENCE

The successful Customer Analyst will have the following skills and experience:

  • Passionate about data analysis, demonstrating a proactive and motivated approach, as well as a natural curiosity for recognising trends
  • Proficient in uncovering valuable insights within customer data and possessing the ability to see the broader picture, using these insights to shape business decisions
  • Adept at comprehending audiences and their behavioural patterns through experience and interest
  • Familiarity with coding languages like SQL, Python, and others
  • Proficiency in using BI tools such as Power BI and Tableau
  • Proven experience in reporting the performance of marketing campaigns

THE BENEFITS

The successful Customer Analyst will receive a salary of up to £43,00, plus an array of additional benefits.

HOW TO APPLY:

Please register your interest by sending your CV to Harry Mincer via the apply link below.

CONTACT

Harry Mincer

Recruitment Consultant

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