CRM Manager
London / £35000 - £45000
INFO
£35000 - £45000
LOCATION
London
Permanent
CRM MANAGER
LONDON
£35,000-£45,000+BONUS +BENEFITS
THE COMPANY
This company is one of the leading businesses in the film/media space. They target customers through an app, online and in-store, and have a huge customer base, the largest in the UK for their sector. They are looking for a Senior/CRM Executive who is looking to take a step into management whilst remaining hands-on with the technical end-to-end campaigns.
THE ROLE
As a CRM Manager, some of your main responsibilities will be:
- Planning and executing acquisition, retention and re-engagement campaigns - working on the full end-to-end.
- Distributing campaigns across multi-channels; push, in-app, SMS, email.
- Driving insights from their CRM database to inform and develop CRM campaigns.
- Work collaboratively with various teams in the organisation to respond to customer needs.
- Sit in a team if 3 and manage 1 CRM assistant.
YOUR SKILLS AND EXPERIENCE
A successful CRM Manager will have:
- Strong knowledge of any CRM system, they use a bespoke tool so any experience is suitable.
- Experience dealing with senior stakeholders within a business.
- Management experience would be ideal, must have at least mentored
- Commercial awareness and excellent communication skills.
- Working on multichannels would be ideal.
- Interest in the film/ media industry is a must.
THE BENEFITS
- A salary of £40,000-£45,000.
- Comprehensive bonus and benefits package.
- Great work culture and environment - they have pub Thursday, monthly socials, and quarterly sports/activity/ team building days.
HOW TO APPLY
Please register your interest by sending your CV to Lydia via the apply link on this page.

SIMILAR
JOB RESULTS
Insight Director (12 month FTC)
£50000 - £60000
+ Marketing & Insight
PermanentLondon
INSIGHT DIRECTOR (12 MTH FTC, PART-TIME WORKING AVAILABLE)
UP TO 60K, UNLIMITED HOLIDAY, PRIVATE HEALTHCARE, PENSION, FLEXIBLE WORKING
LONDON BASED
I’m working with one of the largest media agencies in the UK. They work with some of the biggest brands in the world across a range of sectors including FMCG, automotive, retail and more. They’re looking for an Insight Director for a 12-month maternity cover. You’ll be managing a collaborative team and have an immediate impact on client strategy.
THE ROLE:
The Insight Director will have the following responsibilities:
- Generative insights from various data sources
- Lead a team and manage 3 direct reports.
- Be a main point of contact for clients throughout projects.
- Presenting to clients, focusing on using data and insights to create a story.
YOUR SKILLS AND EXPERIENCE:
The ideal Insight Director will have:
- A strong quantitative background
- Line management experience
- Agency-side background
- 7+ years’ experience within research & insights
- Great communication skills
THE BENEFITS:
- A salary up to £60k
- Pension scheme
- Unlimited holiday
- Private medical
- Hybrid working
Please register your interest by sending your CV to Jack Gould via the apply link on this page.
Campaign Executive
£30000 - £35000
+ Marketing & Insight
PermanentLondon
CAMPAIGN EXECUTIVE
LONDON
£30,000- £35,000 +BONUS +BENEFITS
THE COMPANY
This organisation is one of the leading insurance providers that offer their services on the online. This role will be central to their customer communications with a focus to deliver the best quality customer service to each individual customer.
THE ROLE
As Campaign Executive, you will be working in a collaborative team of marketing professionals. Some of your main responsibilities will be:
- Working on email, SMS, push notifications.
- Work on the analysis on campaigns and creation of a/b tests for future campaigns.
- Work on customer segmentation, targeting projects.
- Help shape their CRM function and how they target customers.
YOUR SKILLS AND EXPERIENCE
A successful Campaign Executive will have:
- Experience in the insurance/finance sector would be beneficial.
- Good understanding of email marketing and other channels.
- Experience working with a CRM platform – they use Braze but are open to others.
- Understanding of data segmentation.
- Educated to a degree level or above.
THE BENEFITS
- A salary of £30,000-£35,000.
- Comprehensive bonus and benefits package.
- Flexible working opportunities – 1 day in the office a week.
HOW TO APPLY
Please register your interest by sending your CV to Lydia via the apply link on this page.
Head of Product (HR/People Systems)
£95000 - £120000
+ Marketing & Insight
PermanentLondon
HEAD OF DIGITAL PRODUCTS (HR/People System)
LONDON (HYBRID)
UP TO £120,000 + BENEFITS
Overview
We are working with a well-known food & beverages company on a Head of Digital Products role. This role is integral for working on their product strategy. You will be working with a team of Product Managers to coordinate their strategic thinking and production of a digital roadmap to meet their strategy.
The role
You will:
- Drive the development/direction of the overall product strategy in collaboration with other senior leaders across the business helping to balance user, business, technology and commercial needs
- Work across product teams to help them shape strategies and plan for the creation of a set of digital products that meet business needs
- Stakeholder manage senior leadership across the business and help foster cross-functional working at all levels
- Co-ordinate & manage budget including that associated with investing in new digital product
- Work with product managers and delivery leads to help across any prioritisation calls or delivery blockers
- Measure performance across multiple teams and domains to ensure high performing teams and high value-add products
- Work with support leads to ensure an effective support model across all teams to enable a positive balance between releasing new change and supporting existing product
- Own and manage cross cutting vendor or third party relationships/deliveries across Tech
- Help evolve and enhance our operating model including structure, communities, roles & capabilities
- Manage key capacity decisions including recruitment focus and new team mobilisation
- Lead across the development of new capabilities including driving the recruitment process ,ensuring effective learning opportunities for the product community and helping evolve the product career path
- Collaborate with the wider product and engineering communities you will help shape ways of working in our operating model including helping the product community shape the product discipline
- Coach other product managers on product management techniques and actively drive upskilling and growth in the product community
The experience
You will ideally have some of the following experience:
- Experience in a Product or Delivery leadership role
- Experience in People management
- Product Strategy
- Product development lifecycle
- Budget management
- User research
- Domain specific knowledge – typically within People related technologies/ATS experience
The benefits
You will receive up to £120,000 per annum and other benefits.
How to apply
Please apply by submitting your CV to Emma Johnson at Harnham.
CRM Insight Analyst
£300 - £400
+ Marketing & Insight
ContractLondon
CRM Insight Analyst
Marketing Agency
London – Hybrid
£300-£400 per day inside IR35
A dynamic and growing marketing agency is seeking a highly skilled CRM Insight Analyst Contractor to join the team. This is an exciting opportunity for a contractor with a passion for data analysis and CRM to make a meaningful impact to the agency and client.
You will be working on a specific electronics client to provide insights on customer behavior, purchase patterns, and trends.
Role & Responsibilities
- Analyse data to provide recommendations on how to improve marketing campaigns, customer engagement, and retention
- Work with the clients’ CRM data to provide insights on customer behavior, purchase patterns, and trends
- Analyze data to provide recommendations on how to improve marketing campaigns, customer engagement, and retention
- Collaborate with our marketing teams to develop and implement CRM strategies based on data insights
- Create reports and dashboards to track key performance indicators and provide regular updates to internal and external stakeholders
Skills & Experience
- Experience analysing CRM campaign performance and providing insights to clients
- Strong SQL coding experience
- Have worked with data visualisation tools such as Looker, Tableau or Power BI to create impactful visualisations of data insights
Benefits
£300-£400 per day, inside IR35, hybrid (1 day per week in the office), 3 month contract
How to Apply
Register your interest by sending your CV to Lloyd Dunstall via the Apply link on this page
SQL / CRM / Insight / Campaign / Customer

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