Senior Collections Analyst

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/ £50000 - £55000 annum

INFO

Salary
SALARY:

£50000 - £55000

Location

LOCATION

Job Type
JOB TYPE

Permanent

Senior Collections Analyst

£50,000-£55,000

Leicester + hybrid working (1-2 days per week in the office)

Harnham are working with a leading UK consumer brand on an exciting opportunity for an experienced analyst to join their credit function and shape the future of their collections strategy.

THE COMPANY

  • A well-established UK retailer offering a broad range of products and credit solutions to a large customer base.
  • The business has a strong financial track record and continues to invest heavily in data-led decision-making.
  • Their credit and analytics teams are highly regarded within the organisation, with a strong focus on upskilling and professional development.

THE ROLE

This role sits within the collections strategy team, focusing on analysing customer behaviour and designing data-driven approaches to improve performance and customer outcomes. You will play a key part in shaping how the organisation manages and supports customers throughout their collections journey.
Specifically, you can expect to be involved in:
  • Developing and optimising collections strategies and decision rules.
  • Analysing customer trends, portfolio performance and workflow data to identify improvements.
  • Helping rebuild the collections strategy suite following the rollout of a new scorecard.
  • Supporting strategic initiatives to improve customer experience and repayment outcomes.

YOUR SKILLS AND EXPERIENCE

  • Strong experience in credit risk or collections analytics.
  • Proven ability to interpret customer and portfolio trends to drive strategy.
  • Experience working with data to support decision-making in a regulated environment.
  • SQL proficiency is essential; Python skills are beneficial but not required.
  • Ability to communicate insights clearly and collaborate with cross-functional teams.

THE BENEFITS

  • Competitive salary and hybrid working model.
  • Opportunity to work on a major strategy transformation project.
  • Strong culture of training, development and progression within the analytics function.
  • Exposure to model-driven strategy and end-to-end decisioning.


THE PROCESS

  • Initial 30‑minute interview (CV walkthrough and role discussion).
  • Technical Excel-based task and presentation.
  • Final on-site interview including a case study and culture-fit conversation.
  • Offer!

HOW TO APPLY

Please register your interest via the apply link on this page.




CONTACT

Pierce Harris

Recruitment Executive

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