CRM Executive

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London / £30000 - £35000 annum

INFO

Salary
SALARY:

£30000 - £35000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

CRM EXECUTIVE
UP TO £35,000
HYBRID - 2-3 DAYS A WEEK IN WEST LONDON

Please note, you must be a UK resident to apply and hold full right to work

JOB DESCRIPTION
An established digital transformation and marketing technology consultancy is looking for a CRM Executive to join a growing MarTech Enablement team. This role is ideal for someone early in their CRM career who wants hands-on exposure to complex, multi-channel campaigns while working alongside experienced consultants and technical specialists.

You'll contribute to the delivery of CRM strategies for well-known, consumer-facing brands, supporting campaign execution, optimisation, and ongoing CRM transformation initiatives. The role combines operational campaign delivery with data-driven insight and stakeholder collaboration.

WHAT YOU'LL DO
CRM & Campaign Execution

  • Support the development and execution of CRM strategies across multiple channels.
  • Manage end-to-end campaign delivery, including planning, segmentation, build, QA, and deployment.
  • Ensure high standards of campaign setup and quality assurance.
CRM Transformation & Enablement
  • Contribute to CRM transformation initiatives, supporting the integration of tools, systems, and processes.
  • Assist with change management and training to support successful adoption of CRM platforms.
Data, Insight & Optimisation
  • Use data and performance metrics to monitor campaign effectiveness.
  • Analyse results to identify trends, optimise future activity, and improve customer engagement.
  • Produce clear reporting and actionable insights to support continuous improvement.
Collaboration & Stakeholder Support
  • Work closely with internal teams to ensure CRM solutions align with client and business objectives.
  • Support senior team members in delivering value-focused CRM outcomes.

SKILLS & EXPERIENCE
  • Experience in a CRM, lifecycle marketing, or campaign execution role.
  • Hands-on experience with Adobe Campaign, Bloomreach or Braze is essential.
  • Experience delivering or supporting multi-channel CRM campaigns.
  • Comfortable working with data to assess performance and inform decisions.
  • Strong attention to detail, particularly around campaign setup and QA.
  • Clear communication skills and confidence working with multiple stakeholders.
  • Open on background (agency, in-house, or consulting).
  • Strong academic background with a good university degree.
  • Organised, proactive, and keen to develop within a fast-paced MarTech environment.

CONTACT

Izabella Hage

Recruitment Consultant

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