SeniorCRM Executive

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/ £30000 - £33000 annum

INFO

Salary
SALARY:

£30000 - £33000

Location

LOCATION

Job Type
JOB TYPE

Permanent

Senior CRM Executive
Lancashire - Hybrid (3 days per week)
Up to £33,000 + bonus

Are you a CRM specialist looking to step into a role where you can truly shape customer journeys? This is an exciting opportunity to join a luxury retail brand and play a pivotal role in driving CRM strategy across multiple channels.

THE COMPANY

Our client is a well-established luxury retail brand with a strong focus on customer experience and growth. As part of continued investment in CRM, they are expanding their team to strengthen lifecycle marketing and automation capabilities.

THE ROLE

As a Senior CRM Executive, you will be responsible for delivering impactful CRM campaigns across email, SMS, and direct mail. You will take ownership of campaigns from concept through to execution, with a particular focus on automated and lifecycle-driven customer journeys.

Key responsibilities include:

  • Driving CRM strategy across email, SMS, and direct mail

  • Leading the development of lifecycle and automated customer journeys

  • Building CRM campaigns end-to-end, from ideation to delivery

  • Owning campaign management across all CRM channels

  • Managing direct mail campaigns to ensure timely and effective execution

YOUR SKILLS AND EXPERIENCE

  • Minimum of 2 years' experience in CRM or marketing

  • Strong experience developing and delivering CRM campaigns

  • Hands-on experience managing direct mail campaigns

THE BENEFITS

  • Salary up to £33,000 plus bonus

  • Hybrid working model (3 days per week in the Blackburn office)

  • Opportunity to work with a premium luxury brand

  • Growing CRM team with clear progression opportunities

Please note: sponsorship cannot be offered.

HOW TO APPLY

Please register your interest by sending your CV to via the Apply link on this page.

CONTACT

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