Senior Researcher (Contract)

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City of London / £400 - £400 day

INFO

Salary
SALARY:

£400 - £400

Location

LOCATION

City of London

Job Type
JOB TYPE

Contract

Senior Researcher, Commercial Insights Lead (Contract)

£400 per day (Inside IR35)

3-month Contract

London, Aldgate

Hybrid - 2 days in the office

Notice Period: Up to 4 weeks

This is a high-impact freelance opportunity for a senior researcher to shape how a large organisation understands its customers, markets, and growth opportunities. You will lead commercial insight work that directly informs strategic decisions, with regular exposure to senior stakeholders and the chance to influence outcomes across products, channels, and audiences.

The Company

They are a well-established organisation with a strong focus on customer and market intelligence to drive commercial performance. Insight plays a central role in decision-making, with research embedded into strategic planning rather than operating as a support function. The team values rigour, curiosity, and the ability to translate complexity into clear direction. This contract sits within a mature insight environment with senior-level sponsorship.

The Role and Deliverables

  • Lead commercial and customer research across the Customer and Market Intelligence programme.
  • Define hypotheses and autonomously structure ambiguous, complex research problems.
  • Design and deliver qualitative and quantitative research to uncover customer behaviour and market dynamics.
  • Synthesize findings into clear, commercially focused recommendations and actionable next steps.
  • Present insights and strategic recommendations to Director-level stakeholders on a regular basis.
  • Contribute to the ongoing optimisation of insight frameworks such as segmentation, journey mapping, or voice of customer.

Your Skills & Experience

  • Strong experience as a hands-on senior researcher, operating without line management responsibility.
  • Proven ability to connect research outputs to commercial outcomes and strategic decisions.
  • Deep expertise in qualitative and quantitative methodologies, including surveys, interviews, focus groups, and experimentation.
  • Confidence working with data using tools such as R or Python, SQL, and Excel, with the ability to interpret and synthesise results.
  • Clear and compelling storytelling skills, particularly in executive-facing PowerPoint presentations.
  • Strong stakeholder management skills, with experience influencing senior leaders.
  • Background or exposure to behavioural science, psychology, sociology, statistics, CX, user research, or market research is highly valued.
  • Consulting or agency-side research experience is advantageous.

How to Apply

Register your interest by sending your CV to Ananya Gupta via the Apply Link on this page.

CONTACT

Ananya Gupta

Recruitment Executive

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