Senior Customer Lifecycle Manager

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London / £65000 - £75000 annum

INFO

Salary
SALARY:

£65000 - £75000

Location

LOCATION

London

Job Type
JOB TYPE

Permanent

SENIOR CUSTOMER LIFECYCLE MANAGER

UP TO £75,000

LONDON - 3X A WEEK (EVERY OTHER WEEK)

*Please note, this company is unable to sponsor, and you must be a UK resident to apply*

THE COMPANY

This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.

THE ROLE

The client is looking for an experienced Customer Lifecycle Manager to lead CRM strategy across email, push, and lifecycle marketing, with a focus on driving customer acquisition, onboarding, and retention. This is a hands-on role where you'll gather insights, shape strategy, and work closely with the CRM team to bring campaigns to life. You'll also take the lead on co-branded partnerships, providing strategic direction and overseeing collaborative marketing efforts. With exciting growth underway, role is ideal for someone who thrives in fast-paced environments and brings strong experience in lifecycle management, partnership-led campaigns, and performance optimisation through A/B testing.

SKILLS + EXPERIENCE

  • Experience in customer lifecycle - with CRM or marketing experience
  • Strong experience in Partnership-led roles
  • Confident communicator who can present back to senior leadership
  • Someone commercially and strategically minded, but happy to roll their sleeves up
  • Strong grasp of campaign optimisation, A/B testing, and data-driven strategy
  • Ideally has experience leading/coaching junior team members

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

CONTACT

Izabella Hage

Recruitment Consultant

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