Senior Customer Analyst
London / £50000 - £60000 annum
INFO
£50000 - £60000
LOCATION
London
Permanent
SENIOR CUSTOMER ANALYST
£50,000 - £60,000
LONDON - 3 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This British-born clothing brand, known for its vibrant, stylish, and high-quality designs for the whole family, is looking for a Senior Customer Analyst to join its team. With a strong focus on creativity, customer loyalty, and sustainability, the company blends classic style with a modern twist, delivering exceptional products through a successful direct-to-consumer model across online and catalogue channels.
THE ROLE
This client wants a highly commercial, customer-focused analyst to join our team. This role blends deep technical expertise in commercial finance with sharp analytical thinking to drive customer growth and business performance.
You'll analyse trading performance, customer behaviour, repeat and retention rates, and identify what's driving value across the full customer lifecycle. Your insights will shape planning, reporting, and strategic goal; especially in guiding marketing teams with achievable, data-led targets. If you're passionate about turning customer data into growth-driving action, this role is for you!
SKILLS + EXPERIENCE
- Strong SQL required (Python is a bonus but not required!)
- Experience with core customer metrics - retention, segmentation, LTV, AB testing, acquisition
- Retail, Ecommerce or experience in a company with physical products preferred - you should have experience with seasonal cycles
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

SIMILAR
JOB RESULTS

Senior Performance Analysis Manager
£62000 - £72000
+ Advanced Analytics & Marketing Insights
PermanentEngland
To Apply for this Job Click Here
SENIOR PERFORMANCE ANALYSIS MANAGER
£62,000 – £72,000
UK TRAVEL REQUIRED ON OCCASION
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a leading rail provider delivering train solutions across the UK. The company offers exceptional long-term stability and opportunities for innovation. This role is key in driving revenue across a broad spectrum, not just through ticket sales, but also by optimising retail spaces, enhancing travel experiences, and managing operational costs. Be part of a future-focused team making major, lasting investments in the region’s rail services.
THE ROLE
This role includes leading performance reporting, forecasting, and target-setting, as well as driving long-term performance strategy and risk assurance. You’ll manage a high-performing analytical team, oversee dashboards and modelling tools (e.g. Power BI), and ensure data accuracy and actionable insights to support operational excellence.
SKILLS + EXPERIENCE
- Strong analytical and forecasting capability (across performance metrics)
- Strong stakeholder management and team management is essential (critical for success in the role)
- Experience driving data strategy and forward-looking view on performance
- Experience with data management and model development
- Quantifying performance risk and improving outputs
- High volume data analysis
- Understanding of railway operations and performance regimes is a plus
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Partnership Lead
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
PARTNERSHIP LEAD
£55,000 – £65,000
LONDON – 3X A WEEK (EVERY 2 WEEKS)
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This UK-based digital lender specialises in simplifying credit access through mobile-first credit cards.
THE ROLE
This is an exciting new role managing a high-profile partnership launching later this year. You’ll be responsible for leading the end-to-end delivery of a new co-branded rewards initiative in the travel sector. This is a strategic, partner-facing role ideal for someone with experience in loyalty, rewards, or financial services.
SKILLS + EXPERIENCE
- Credit card or loyalty reward scheme experience
- Strong communication and stakeholder management skills
- Understanding of financial promotions and experience designing and changing delivery
- Sales reporting and marketing channel experience (via App or Loyalty App experience)
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Lead Data Scientist
London
£75000 - £85000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
LEAD DATA SCIENTIST
£75,000 – £85,000
LONDON – 1 DAY A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a fast-growing London-based agency that specialises in performance marketing and cutting-edge technology. The agency delivers services across paid search and social, data engineering, analytics, and marketing automation. The agency partners with major brands across retail, travel, tech, and entertainment, and runs an inclusive Early Careers Scheme to support entry into marketing and tech. Their mission: to fuel scalable, sustainable growth through data-driven marketing and innovative tech solutions.
THE ROLE
This performance marketing agency focuses on digital analytics and measurement, delivering long-term, data-driven projects across platforms like Google and Meta. Data Scientists play a key role in experimentation and measurement (including incrementality, attribution, and MMM), as well as advanced analytics such as lifetime value and propensity modelling. Projects involve cloud-based environments, with models deployed directly into advertising platforms. The work goes beyond typical agency tasks, including strategic consulting for major clients and direct access to robust first-party data – a rare advantage in the agency space.
SKILLS + EXPERIENCE
- Python + SQL and ideally GCP/AWS
- Key methodologies are Experimentation (incrementality, brand lift studies, geo lift testing, causal inference), MMM, Propensity and LTV modelling
- Management experience desirable but open to mentoring
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Senior Data and Insights Strategist
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR DATA AND INSIGHTS STRATEGIST
£50,000 – £60,000
LONDON – 3 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
This team is a group of award-winning specialists focused on creating value across all areas of brand and marketing. Their mission is to help business leaders and marketing teams succeed in a rapidly evolving landscape. By embedding excellence into transformation efforts, they generate meaningful future value. This is achieved through customised programmes designed to optimise, accelerate, and innovate marketing strategies and activities.
THE ROLE
As a Senior Data and Insights Strategist in the data division, you’ll be instrumental in leveraging data to drive attribution, performance analysis, and strategic decision-making. You’ll bring a rigorous, detail-focused approach to uncovering insights-using various tools to pinpoint opportunities, assess campaign outcomes, and potentially reshape strategic direction based on what the data reveals.
SKILLS + EXPERIENCE
- Experience in data strategy and delivery to various clients
- Working knowledge of BigQuery and SQL
- Commercial mindset
- Technical knowledge across digital marketing channels and the Google stack – Looker, Google Tag Manager etc
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Senior Strategy Analyst
London
£40000 - £50000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR STRATEGY ANALYST – 18-MONTH FTC
£40,000 – £50,000
LONDON – 3 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a leading rail provider delivering train solutions across the UK. The company offers exceptional long-term stability and opportunities for innovation. This role is key in driving revenue across a broad spectrum, not just through ticket sales, but also by optimising retail spaces, enhancing travel experiences, and managing operational costs. Be part of a future-focused team making major, lasting investments in the region’s rail services.
THE ROLE
Join the Rail Analysis team as the key expert in modelling and forecasting rail demand. You’ll lead budgeting, forecasting, and customer insight work, maintaining industry-standard demand models and using tools like SQL to predict revenue. This “brain box” role is central to shaping commercial decisions and reports directly to the Senior Manager
SKILLS + EXPERIENCE
- You must have rail experience to be considered for this role
- Experience maintaining industry models using SQL
- Experience across demand, commercial and revenue modelling
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Senior MarTech Manager – 24-month FTC
London
£70000 - £80000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR MARTECH MANAGER – 24-MONTH FTC
£70,000 – £80,000
LONDON – 2 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
Join a premium lifestyle brand spanning apparel, home, fragrances, and hospitality, with strong market positioning and growing investments in data, tech, and global events like the Olympics. This is an exciting time to get involved as they expand their presence and innovation across luxury sectors.
THE ROLE
This role focuses on evaluating and optimising the company’s Martech stack, including data infrastructure, AI-driven segmentation, and CRM strategy, with a key project centered on migrating and enhancing their VIP clientelling platform (VO2). You’ll support the migration of their Customer Data Platform (CDP) to Zeta, overseeing data management, testing, campaign migration, and improving CRM data quality. The role also involves mapping data flows, defining KPIs, supporting governance frameworks, and helping bring marketing campaigns to life through a new integrated CDP and ESP system.
SKILLS + EXPERIENCE
- MarTech experience with a focus on CRM – migration experience and range of tools will be preferred
- Strong stakeholder engagement skills
- Project management skills – working cross-functionally
- Strong understanding in various Martech tools/platforms in a CRM context
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

CRM Campaign Manager
£35000 - £45000
+ Advanced Analytics & Marketing Insights
PermanentHertfordshire
To Apply for this Job Click Here
CRM CAMPAIGN MANAGER
£35,000 – £45,000
HERTFORDSHIRE – 3 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This global company delivers cutting-edge marketing solutions powered by AI. With offices worldwide, they help brands optimize customer engagement through their innovative marketing platform.
THE ROLE
You’ll support a major retail client, working onsite 2-3 days per week. Responsibilities include building and managing email and loyalty campaigns, maintaining existing triggers, and collaborating with both internal and client-side stakeholders. The role also involves learning and upskilling on the marketing platform, while working closely with client services on campaign governance.
SKILLS + EXPERIENCE
- Currently in a CRM Manager or Senior CRM Executive position
- Experience deploying multi-channel campaigns and setting up email campaigns
- Have any CRM tool experience e.g. Braze, Bloomreach, Salesforce etc
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Product Manager
London
£60000 - £80000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
PRODUCT MANAGER
£60,000 – £80,000
LONDON – 3-4 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This company is a Series C-backed Wealth Management start up on a mission to disrupt the traditional market. Unlike conventional firms, they don’t directly manage assets, giving them the freedom to offer conflict-free, holistic financial advice focused solely on client goals.
Their app-based platform aggregates a client’s full financial picture in one place and offers 1-to-1 regulated advice via chat with qualified advisors. With £ multi-billion in client assets aggregated, they’re rapidly scaling and are hiring urgently to meet growing demand.
THE ROLE
This role is for someone in the first few years of their product management career, looking to join a young and sparky team. You’ll focus on an internal product, that will be rolled out to clients for use future. Your goal is to bring more like to the app, so that it’s more interactive and forward thinking and more attractive to use. You’ll be taking charge of the entire process and must be able to manage multiple fast-paced projects.
SKILLS + EXPERIENCE
- Experience working on a complex and innovative product
- Good knowledge of how products create a good customer experience
- Experience managing a product from start to finish
- You must come from a start-up environment
- 2-4 years’ experience needed
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Market Research Data Scientist
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
MARKET RESEARCH DATA SCIENTIST
£50,000 – £60,000
LONDON – 4 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This company is a fast-growing research and polling firm that started as a two-person venture and has expanded to a team of 40 across the UK and US. Known for delivering the most accurate global political polling, they specialize in qualitative and quantitative research, offering deep insights into UK and US elections and political sentiment. This is a unique opportunity to join a leading team at the forefront of political research.
THE ROLE
You’ll work across data science, consultancy, and market research, helping to shape the future of political and corporate insight.
Key responsibilities include predictive modelling in R, creative methodological thinking, managing a custom function library, and running advanced quantitative analyses (regression, segmentation, SRP). You’ll work with messy primary survey and census data, build election models, and consult directly with high-profile clients such as the UK Government, political parties, think tanks, and hedge funds.
Ideal for someone who thrives in a fast-paced, insight-driven environment and is eager to lead and mentor others as the team grows.
SKILLS + EXPERIENCE
- Interest and experience in polling, politics, corporate affairs and reputation
- Consulting/client facing experience – from a market research agency
- Data science skills specifically in R – you will not be using SQL/Python
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Retention Analytics Manager (12-month FTC)
London
£55000 - £65000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
RETENTION ANALYTICS MANAGER (12-MONTH FTC)
£55,000 – £65,000
LONDON – 2 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
One of the UK’s leading female-focused fashion retailers has undergone a £30m digital transformation, with major strides in omnichannel strategy and customer experience. The current focus is optimising their digital platform, where even small speed improvements can significantly boost online revenue. Backed by strong tech infrastructure, including a cutting-edge Databricks platform, they’re aiming to lead the retail tech space in the UK.
THE ROLE
This greenfield role focuses on customer analytics, with key metrics including sales volume, opt-ins, retention rates, spend lift, and ROI from marketing campaigns. You’ll use SQL and visualisation tools (Power BI) and ideally Python to analyse data, while managing a small team of 2.
SKILLS + EXPERIENCE
- Strong SQL experience and ideally Python
- Data visualisation – any tool e.g. Power BI, Tableau, Looker etc
- Management experience
- Retail experience preferred
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Senior Pricing and Promotions Analyst (Experimentation)
London
£65000 - £75000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
SENIOR PRICING AND PROMOTIONS ANALYST
£65,000 – £75,000
LONDON – 3 DAYS A WEEK
*Please note, this company is unable to sponsor, and you must be a UK resident to apply*
THE COMPANY
A leading global online food ordering marketplace connects millions of consumers with a vast network of restaurant partners. It has grown to process tens of thousands of daily orders across various cuisines, offering end-to-end logistics, including delivery fee management and promotional capabilities. The platform collaborates with restaurants to optimize menu pricing, fees, and promotions, ensuring customer satisfaction and partner growth.
THE ROLE
This role involves heavy SQL and Python, running complex experiments such as A/B tests, regression, and hypothesis testing focused on pricing and promotions. You’ll work on key projects like “value for money” and ensure optimal pricing for consumer-facing products, including fee and menu pricing for new partnerships. The main objective is to drive revenue through strategic pricing and promotional experiments. You’ll sit in the Pricing and Promotions team, but you do not need to have specific experience in this specific team environment.
SKILLS + EXPERIENCE
- Strong SQL and Python experience
- Strong Experimentation, AB testing and Hypothesis testing experience
- Strong problem solving and stakeholder management skills
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

Customer Data Analyst
London
£50000 - £60000
+ Advanced Analytics & Marketing Insights
PermanentLondon
To Apply for this Job Click Here
CUSTOMER DATA ANALYST
£50,000 – £60,000
LONDON – 2 DAYS A WEEK
*Please note, you must be a UK resident to apply with full right to work in the UK*
THE COMPANY
This company is a leading global, privately owned media group known for its diverse portfolio of iconic. With operations spanning publishing, audio, and out-of-home advertising, the company employs over 12,000 people worldwide and delivers more than 200 magazine titles and 100 digital products.
THE ROLE
You’ll support across two key areas: Digital engagement and competitions. You’ll analyse audience behaviour – who they are, how they engage, how often, and whether we’re reaching them with the right content and campaigns. You’ll also help shape the future of on-air and digital contests by identifying the right target audiences and uncovering insights to improve reach and effectiveness.
SKILLS + EXPERIENCE
- SQL and Python
- Insight analysis and storytelling experience
HOW TO APPLY
If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.
To Apply for this Job Click Here

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